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PODCAST

Funeral Service Insider: The Podcast

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

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All Episodes

35:49

Inclusivity in Death Care: Jennifer Wright-Berryman...

Funeral Service Insider: The Podcast ·

2024/09/23

In this episode, we speak with University of Cincinnati professor of social work Jennifer Wright-Berryman, a seasoned mental health and suicide prevention researcher with a long-standing commitment to improving understanding of the death-care experience for members of the LGBTQIA+ community. During her extensive research, she discovered a scarcity of resources and support specifically directed towards LGBTQIA+ individuals. Her efforts include analyzing the websites of funeral homes to identify those

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15:12

Big Transition Opportunities, Crematory Ups and...

Funeral Service Insider: The Podcast ·

2024/09/20

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week: A Big "What If?': In case you missed the last podcast, we spoke with Tyler Anderson of Precoa about treating your website like you treat your funeral home. Bought not Closed: Whether you're Park Lawn or a sole owner, keeping the public informed about transitions is also a chance to

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16:53

What If You Ran Your Website Like You Run Your...

Funeral Service Insider: The Podcast ·

2024/09/18

Accounting for shifting consumer preferences is a challenge many funeral home owners face daily. Tyler Anderson of Precoa discusses approaches for accommodating these shifts. Click here for complete show notes.

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14:24

Succession Challenges and the New Wave of Startups

Funeral Service Insider: The Podcast ·

2024/09/13

Succession Gone Wrong? We dive into the saga of Zeiner Funeral Home in Marion, Kansas, now transitioning to Yazel-Megli Funeral Homes. Despite an initially smooth handover, Ty Zeiner’s recent decision to re-enter the industry calls the deal into question. Young Newlyweds, Big Dreams Meet Sean and Anne Devlin, two newlyweds who are turning an iconic restaurant in Bennington, Vermont, into a funeral home. Flag Etiquette: A misstep in a 9/11 memorial display gets some negative attention that acts as a

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14:39

Turning Challenges into Opportunities: Digital...

Funeral Service Insider: The Podcast ·

2024/09/11

Welton Hong of Ring-Ring marketing discusses some of the fundamental (and free) things funeral home owners can do before spending money on digital marketing. Hong will present at the in-person Advances in Funeral Service Innovations conference Nov. 12-13 in Houston, hosted by Kates-Boylston hosts the. Over the course of two days, attendees will hear about some of the emerging trends and best practices for running their operations.

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37:43

Navigating Mortuary School: Jennifer Floyd on Running...

Funeral Service Insider: The Podcast ·

2024/09/09

In this episode Jennifer Floyd, the managing director of the funeral home at San Antonio College talks about the challenges that come with running a business with students. Click here for full show notes.

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14:02

Acquisitions by Foundation Partners and Batesville,...

Funeral Service Insider: The Podcast ·

2024/09/06

This week, we'll dive into two significant acquisitions. Foundation Partners has acquired Cake, an end-of-life planning website, while Batesville has picked up Halcyon Death Care Management Solutions. We'll also touch on some news out of Las Vegas involving a stolen casket and update you on the resumption of mass burials on Hart Island in New York. Plus, a heartwarming story about Alan Harrell Jr., who's celebrating 70 years in funeral service. Click here to register for the Kates-Boylston Advances

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18:12

Closures, Legalization, and Regulatory Compliance

Funeral Service Insider: The Podcast ·

2024/08/30

In this episode we discuss the closure of a funeral home in Canada, the state-enforced shutdown of one in Indiana, and the challenges facing small rural funeral homes. We also take a look at the implications of NOR in Maine and a New York Funeral home that settled a state suit. We also share some of the other things available on Kates-Boylston.com. Click here for full show notes.

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31:08

Navigating Mortuary School: Real-World Tips for...

Funeral Service Insider: The Podcast ·

2024/08/26

In this episode, we speak with five respected funeral professionals providing insights into what to do when considering a career in funeral service. They share the importance of gaining hands-on experience, clarifying goals, and dispelling misconceptions. Click here for full show notes.

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14:32

Legal Challenges, Historic Openings, and Cemetery...

Funeral Service Insider: The Podcast ·

2024/08/23

Our weekly look at news from around the funeral industry. Marketing Summit Registration How To Transform Your Business with Software Registration Understanding What the Illinois Memorial Fingerprint Suit Means to You Minnesota Cemetery Ban First Black, Woman-Owned Funeral Home in Jefferson Davis Parish Opens Utah Municipal Cemetery Considers Conservation Section First Nation Group to Open Funeral Home

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34:49

A Conversation with New NFD&MA President Shawn'te...

Funeral Service Insider: The Podcast ·

2024/08/12

In this episode, we speak with Shawn’te Harvell, the 69th president of the National Funeral Directors and Morticians Association. Discussing his meteoric rise in the funeral service industry, Harvell shares insights on the changing landscape of funeral service, the effect of having younger generations in leadership roles, and the importance of relationships and mentorships. Click here for complete show notes.

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11:20

Fingerprint Class Action, Colorado Body Donation...

Funeral Service Insider: The Podcast ·

2024/08/09

In this episode, we take a look at a class action suit over collecting fingerprints, run down some of the new rules Colorado has enacted to protect consumers against body part traffickers, SCI's continued renovation projects, and back-to-school haircuts courtesy of the local funeral director. Class Action Suit Click here for all the other ICYMI stories of the week.

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11:40

Earnings Reports, NOR Company Opens in Nevada,...

Funeral Service Insider: The Podcast ·

2024/08/02

In this episode, we run down the implications of this week's earnings calls and their implications. SCI's numbers weren't off the chart, but their new preneed plan is worth hearing. Carriage Services delivered another beat and revealed its success was in cremation. Although lots of states have legalized NOR, Nevada is just the third state where it's possible now that Earth Funeral has opened up shop. Click here for those and all the other ICYMI stories of the week. SCI Earnings Report

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36:00

Professional Development: Multigenerational Wisdom...

Funeral Service Insider: The Podcast ·

2024/07/29

This week we speak with Sanchez Burns Turner on what it took to prepare for the National Funeral Directors & Morticians Association centennial celebration and his hopes for the future. Burns Turner has been working in the national office for most of his professional career and recently was elevated to National Office Lead in addition to his responsibilities as convention organizer. As part of the conversation, we explore the fusion of tradition and innovation, where seasoned members and young

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13:57

Matthews Dividend, Event Centers, and other news from...

Funeral Service Insider: The Podcast ·

2024/07/26

In this week's roundup, we bring you updates on Matthews' dividend payout, a unique funeral band in Singapore, and recent incidents in Iowa. We'll also share the latest appointments and recognitions from around the funeral service profession. Join us as we dive into these fascinating stories and get a glimpse into the ever-evolving landscape of funeral service. Stay tuned for more insightful content from Funeral Service Insider! Matthews Dividend Announcement People in Funeral Service Event

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11:00

Licensure Questions, M&A, Promotions, and More

Funeral Service Insider: The Podcast ·

2024/07/19

In this episode, we review the licensure discussions in the U.S. and UK, consider some recent acquisitions, and talk about some promotions and appointments from around the industry. Links to the stories are below: UK Funeral Director Bump U.S. Regulation Commentary Anderson Appointed NGL Pomotions Caldwell Parrish M&A Mohawk Valley Sale

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41:46

End-of-Life Care: Education and Collaboration in the...

Funeral Service Insider: The Podcast ·

2024/07/15

In this week’s episode we speak with Christa Ovenell about her journey from a non-teaching administrator to a funeral director and death doula. Click here for complete show notes.

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11:23

More Partnerships, PA Gas Problems, and Legacy...

Funeral Service Insider: The Podcast ·

2024/07/12

This episode of "In Case You Missed It," covers a range of topics, including a partnership announcement between Global Atlantic Financial Group and Service Corporation International, and a new program from Legacy. We also touch on the implications of a gas company decision to stop serving a Pennsylvania funeral home and announce new webinar archive. Welton Hong Google Webinar Global Atlantic Deal Gas Company Seeks to Cut-Off Funeral Home Send Me Promotions Click here for full show notes.

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31:53

Professional Development: Bridging Passion and...

Funeral Service Insider: The Podcast ·

2024/07/01

Click here for complete show notes.

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14:23

New Decomp Revelations, Death Certificate...

Funeral Service Insider: The Podcast ·

2024/06/28

Click here for the complete show notes. Story Links: Delaware’s Death Certificate Practice Challenged New Decomposition Discovery Washington Splits the Difference on Unclaimed Remains Billion-Dollar Matthews Suit

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179 results

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