x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Quality Hub

Core Business Solutions

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

business management

All Episodes

15:14

Episode 22 - ISO - What is an IMS?

The Quality Hub ·

2023/09/13

Discover the transformative power of integrated management systems (IMS) in this engaging podcast episode. Join host Xavier Francis and Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, as they unravel the benefits of harmonizing ISO standards into a seamless framework. Learn how IMS not only saves time and resources but also enhances communication, and more! Gain insights into real-world success stories, challenges, and essential considerations for implementing IMS,

en

17:49

Episode 21 Part 2 - ISO Audits – What Registrars...

The Quality Hub ·

2023/09/06

In this episode of the Quality Hub podcast, host Xavier Francis interviews AJ Puylara from NQA to delve into what registers and auditors look for in an ISO audit. They discuss major and minor non-conformances, highlighting that majors represent total breaks in procedure while minors are lapses in procedures. Observations are also mentioned as opportunities for improvement. The podcast emphasizes the importance of documenting findings and implementing corrective actions, as well as the significance

en

16:40

Episode 21 Part 1 - ISO Audits – What Registrars...

The Quality Hub ·

2023/08/30

In this episode of "The Quality Hub: Chatting with ISO Experts," host Xavier Francis interviews AJ Puylara, National Sales and Marketing Manager at NQA, a global certification body. AJ shares his experience in the ISO industry and discusses the ISO certification process. He highlights the steps involved, including engaging with a third-party ISO consultant or registrar and conducting a gap assessment among others. The discussion covers the importance of clear communication regarding scope

en

21:06

Episode 20 - ISO 9001 and Supplier Management

The Quality Hub ·

2023/08/23

In this podcast episode, host Xavier Francis interviews Kaitlin Wierzbach, consultant at Core Business Solutions, about ISO 9001 supplier management. They discuss the significance of supplier management for businesses and highlight the key elements of an effective system. Kaitlin emphasizes the importance of identifying, qualifying, and evaluating suppliers to ensure consistent delivery of quality products and services. They explore the benefits of supplier management, such as continuous improvement

en

20:08

Episode 19 - Leveraging your ISO Certification for...

The Quality Hub ·

2023/08/16

In this episode of "The Quality Hub," host Xavier Francis interviews Lori Engle, VP of Marketing at Core Business Solutions, about how to market ISO certifications. They discuss the importance of ISO certifications in differentiating businesses in the marketplace and building customer trust. Lori highlights the benefits of ISO certifications, such as improved supply chain reliability and customer satisfaction, and others. She provides strategies for promoting ISO certifications. The conversation

en

15:02

Episode 18 - How ISO Certification can get you More...

The Quality Hub ·

2023/08/09

In this episode of the Quality Hub podcast, Xavier Francis interviews Renee Ferry and Kevin Metz from Core Business Solutions. The episode explores how management systems, particularly ISO certifications, can help businesses acquire customers. Renee emphasizes that ISO certifications serve as differentiators in various industries and enable companies to bid on government contracts. Kevin discusses the effectiveness of different management systems in attracting customers. The conversation highlights

en

13:10

Episode 17 - Your QMS and Risk Management

The Quality Hub ·

2023/08/02

In this episode of The Quality Hub, expert Brian Smatko joins host Xavier Francis to discuss effective risk management strategies. They explore the identification of internal and external risks, prioritization methods, and the importance of proactive risk analysis. Drawing from Brian's experience, they highlight the significance of documenting actions and showcasing a commitment to continuous improvement. Real-life examples demonstrate the positive impact of risk management on business growth and

en

14:48

Episode 16 - QMS Integration

The Quality Hub ·

2023/07/26

In this Quality Hub chat, host Xavier Francis and Suzanne Strasser VP of Consulting and Development at Core Business Solutions discuss integrating ISO 9001 into daily operations. Suzanne emphasizes the importance of incorporating quality management system (QMS) requirements into normal business meetings and explores various communication channels in which to use. They also highlight the challenges of incorporating management review inputs and outputs, suggesting approaches like documenting existing

en

15:23

Episode 15 - Your QMS – Managing Common Mistakes

The Quality Hub ·

2023/07/19

In the podcast episode "Your QMS - Managing Common Mistakes" Brian Smith, the Director of Consulting Services at Core Business Solutions, shares his expertise in managing a quality management system (QMS). He emphasizes the need for leadership commitment and integration of the QMS into the company's operations. Brian advises against overcomplicating the system and suggests focusing on identifying and mitigating business risks. He highlights the importance of employee engagement, communication, and a

en

12:56

Episode 14 - ISO Certification for Executives –...

The Quality Hub ·

2023/07/12

In this episode of "The Quality Hub," Xavier Francis continues his interview with Scott Dawson, president of Core Business Solutions, about managing risks in business. They discuss the importance of prioritizing risks and introduce the use of a risk matrix for analysis. They emphasize the need for proactive risk management and creating a risk-aware culture within the organization. They discuss the frequency of reviewing risks and highlight the importance of assigning actions, monitoring risks, and

en

14:34

Episode 14 - ISO Certification for Executives –...

The Quality Hub ·

2023/07/05

In this episode of "The Quality Hub" podcast, host Xavier Francis interviews Scott Dawson, president of Core Business Solutions, about managing risks in business. Scott shares his journey in the quality management profession and emphasizes the importance of being proactive in identifying and managing risks. They discuss the definition of risk in a business context, and Scott explains that risk management involves identifying potential risks, analyzing their impact and likelihood, and implementing

en

12:39

Episode 13 – ISO 9001 Certification – Customer...

The Quality Hub ·

2023/06/28

In this episode of the Quality Hub podcast, host Xavier Francis interviews Murphy Shaw from CORE Business Solutions about customer satisfaction measures. Murphy shares his extensive experience with ISO and consulting, highlighting the importance of gathering customer feedback and the challenges involved. He discusses how organizations should prioritize and act on customer feedback by involving the management team, and leadership's role in driving customer satisfaction as a priority, along with the

en

18:44

Episode 12 – ISO Certification--Continuous Improvement

The Quality Hub ·

2023/06/21

Episode 12 – It’s Getting Better All the Time – Continuous Improvement IdeasIn this podcast, our guest Norm Verbeck discusses Continuous Improvement ideas for businesses. The conversation covers identifying and assessing risks that could impact the business, using KPIs to identify trends and areas for improvement, and fostering a culture of continuous improvement. Norm also discusses the need to establish clear KPIs aligned with business objectives and encourage data-driven decision-making to

en

17:09

Episode 11 - ISO Certification –Effective Management...

The Quality Hub ·

2023/06/14

Episode 11 – Yeah, It Would be Great if You Could Get Us Those Reports – How to Conduct Effective Management Review In this episode, we're joined by our guest Joe Hill who shares his invaluable insights on conducting an effective management review. Joe discusses the key purpose of the review and outlines strategies for involving pertinent stakeholders such as representatives from various departments. We delve into the critical risks and requirements that management must address in order to

en

21:39

Episode 10 - ISO Certification – Maturing your QMS

The Quality Hub ·

2023/06/07

Episode 10 – “Why Don’t You Just Grow Up? – Maturing Your QMS On this episode of The Quality Hub our guest Suzanne Weber-Smatko delves into the challenges of maturing a Quality Management System after receiving ISO certification. As an expert in the field, she discusses the importance of enhancing a QMS to ensure ongoing compliance and effectiveness and the crucial roles that leadership and employee engagement play in achieving this. Additionally, Weber-Smatko explores the use of data and metrics

en

15:34

Episode 9.2 - Part 2 - ISO Certification and Your...

The Quality Hub ·

2023/05/31

ISO Certification and Your Bottom Line - Part 2 With Scott Dawson In this podcast episode, we continue our interview with Scott Dawson, President of Core Business Solutions, as he discusses the impact of ISO certification on an organization's cost structure, product or service quality, customer satisfaction, and reputation in the market. He explains how ISO certification can streamline processes, reduce waste, and ultimately improve a company's bottom line. He also highlights the positive effect

en

16:56

Episode 9.1 - Part 1 - ISO Certification and Your...

The Quality Hub ·

2023/05/24

ISO Certification and Your Bottom Line - Part 1 With Scott Dawson In this podcast episode, Scott Dawson, President of Core Business Solutions, discusses the impact of ISO certification on an organization's cost structure, product or service quality, customer satisfaction, and reputation in the market. He explains how ISO certification can streamline processes, reduce waste, and ultimately improve a company's bottom line. He also highlights the positive effect of ISO certification on product

en

15:57

Episode 8 - ISO 9001 Certification -Life After the Audit

The Quality Hub ·

2023/05/17

Exciting news! We have finally reached the last episode of our 8-week series, and we are thrilled to be covering a crucial topic: Life After the Audit. We have a special guest, the fabulous Suzanne Weber-Smatko, who will be sharing valuable insights on what steps to take following an audit - whether you have findings or not. In addition, she will be discussing the importance of promoting your certification, continuous improvement, and how to cultivate a culture of quality. You will not want to miss

en

20:31

Episode 7 - The ISO 9001 Certification Audit

The Quality Hub ·

2023/05/10

Get ready for an exciting episode of our podcast this week, as we reach a major milestone - Your Certification Audit! And we have a treat in store for you with not one, but TWO special guests - the much-loved Suzanne Strausser, VP of Consulting, and the ever-knowledgeable Joe Hill, Manager of Audit Services at Core Business Solutions. Join us as we dive into the intricacies of the two stages of the Certification Audit, uncover what the auditor is seeking, and explore their audit methodology. Plus,

en

17:13

Episode 6 - ISO 9001 Certification – The Internal...

The Quality Hub ·

2023/05/03

Join us in this exciting episode of our podcast, where we have the pleasure of welcoming back Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to discuss the ins and outs of Internal Audit. Suzanne will delve into the key aspects of Internal Audit such as its purpose, the parties involved, findings, and the appropriate responses to them. Additionally, she will also share insights on the upcoming second management meeting and the preparatory measures for the Stage 1

en

145 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...