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PODCAST

Dave Wakeman"s The Business of Fun Podcast

When you work in entertainment, you are in the business of fun. This podcast will focus on the challenges and opportunities associated with helping your customers create memories and special moments. We will talk about sports, theatre, performing arts, and other forms of entertainment, highlighting the best ideas in marketing live experiences, creating long-term customers, and growing revenues.

All Episodes

01:23:09

The Business of Fun: Amira Rose Davis

Dave Wakeman"s The Business of Fun Podcast ·

2020/08/07

My guest today is Amira Rose Davis. She's a historian from Penn State and we covered so much stuff! We talked about the Black Live Matters movement and what it means for sports and how organizations that are supporting the movement now can continue to take action to make their support meaningful over the long-term. We covered college football, Penn State, and courage. We talked women's sports and a whole lot more. Follow her on Twitter @mirarose88 Check her out on NPR's panel on 12 August at 6

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58:59

The Business of Fun: Matt Wolff

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/28

Today's guest in Matt Wolff from Ticket Time Machine! We talk marketing, fan experience, involvement in the ticket industry, and a lot more. Check out my friends at Booking Protect. On the blog there is a lot of stuff about reinvention, relationship building, and revenue. If you've been thinking about offering your customers refund protection, there are no better partners in the world. www.bookingprotect.com Go to the We Will Recover site to find ideas, classes, and other content on how to

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01:00:16

The Business of Fun: Pierre Etter

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/22

My guest today is Pierre Etter from www.tixngo.io the leading secure mobile ticket wallet. We talk data, security, revenue, and a lot more. Check out www.bookingprotect.com and find content on relationships, recovery, and more. And, if you have been thinking about refund protection, now is a great time to connect with Simon and Cat or anyone on the Booking Protect team. Go too www.wewillrecover.live and find ideas, courses, and classes about recovery. Organizations from around the world are

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48:23

The Business of Fun: Nicki Purcell

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/13

Today's guest is LifeBlue CEO, Nicki Purcell. We talked about a lot like leadership during the pandemic, branding, customer experience, revenue, and processes. Nicki shares a great case study of LifeBlue's work with FC Dallas and how using technology that is readily available now, the club was able to give fans a buying experience that reflected their brand promise and was consistent with what they have come to expect in today's digital marketplace. Check out the Booking Protect website at

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01:28:55

The Business of Fun: Martin Haigh

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/09

Today's guest is Martin Haigh. He was Head of Ticketmaster in Asia and lived in Asia for 17 years. I wanted to have Martin on to talk about the opportunities in China and Asia coming out of the pandemic. What we can learn from the reopening of Asia and a lot more. Check out www.bookingprotect.com and find the new partnership between Booking Protect and We Are Wellbeing. You heard me talk with Andy Romero-Birbeck at the beginning of the pandemic about mental health and well-being so you know that

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15:29

The Business of Fun: Gary Adler On NATB Virtual...

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/06

Today's episode features Gary Adler from the NATB to talk about the NATB's Virtual Summit on 14-15 July. Check out my friends and partners: Booking Protect: go to www.bookingprotect.com and check out the blog for information on generating revenue, reestablishing trust, and reimagining the live experience after the pandemic. We Will Recover and Activity Stream: www.wewillrecover.live. A great initiative pulled together by Einar and Martin and the team at Activity Stream. Classes, articles, and

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44:28

The Business of Fun: Phil Hanson! Really This Time!

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/02

The files were mixed up on yesterday's podcast with Phil. So here is the real deal conversation! Visit BookingProtect.com and check out their blog. We have some interesting stuff on recovery, renewal, and reinvention. Go too www.wewillrecover.live and find a lot of great content from folks around the world like me, Angela and Jo from TPC Australia, Activity Stream, James and the team at Made Media, and a lot more. Check me out at the NATB's online version of the World Ticketing Conference on July

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01:04:38

The Business of Fun: Phil Hanson

Dave Wakeman"s The Business of Fun Podcast ·

2020/07/01

Today's episode is brought to you by Booking Protect. Visit www.bookingprotect.com and find blogs on rebuilding trust, recovery, and generating revenue as we come out of the pandemic. Join me on 14-15 July for the NATB's virtual conference. I'm part of a panel on the 15th at 2:10 EDT hosted by Dr. Corey Gibbs with Patrick Ryan and Ken Solky on relationship building and the importance of relationships coming out of the pandemic. Tickets are FREE! Get 'Talking Tickets' my weekly newsletter with

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40:18

The Business of Fun: Dave Gets Interviewed By Eric...

Dave Wakeman"s The Business of Fun Podcast ·

2020/06/15

Today, I'm in the hot seat getting interviewed by Eric Fuller as part of his initial Rescue Meet event. We talk trends, marketing, sales, revenue, and more. I'm working with Booking Protect to get a better understanding of what the WFH environment has looked like for you. How has it changed your work life? What lessons have you learned? What will you try to incorporate going forward? Send me an email dave@davewakeman.com and we can chat or I have some questions. Visit www.wewillrecover.live and

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01:06:23

The Business of Fun: What Matters In Tickets Now...

Dave Wakeman"s The Business of Fun Podcast ·

2020/05/29

This episode is a recording of a webinar that I did with Booking Protect to promote our ebook, What Matters In Tickets Now. This webinar took place just before the pandemic, but the ideas are still relevant and in many cases even more relevant. I'm going to post a few additional webinars that I did from the start of the pandemic and I have a podcast episode with Phil from Que-It that I'll post as well. Visit www.bookingprotect.com and get your copy of the ebook. Visit www.wewillrecover.live and

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49:55

The Business of Fun: Andy Romero-Birkbeck

Dave Wakeman"s The Business of Fun Podcast ·

2020/04/17

Today's episode is with Andy Romero-Birbeck from We Are Well Being in the UK. Andy shares some ideas on managing your mental health, understanding if you need to talk with someone, sleeping well, and a lot more. I hope you'll find something that you can use in this conversation.

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09:36

The Business of Fun: Dave & Covid-19

Dave Wakeman"s The Business of Fun Podcast ·

2020/04/15

I wanted to check in on you really quickly. How are you holding up? I've got some resources for you to check out: www.davewakeman.com and you can get my 'Talking Tickets' newsletter. Send me an email at dave@davewakeman.com and I'll hook you up with the Slack link. Webinars are listed on my site with a blog post. Visit BookingProtect.com for a great set of resources to for entertainment while we maintain physical distancing.

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47:04

The Business of Fun: Don Vaccaro

Dave Wakeman"s The Business of Fun Podcast ·

2020/03/10

Today's episode is brought to you by Booking Protect! We are recruiting Ticket Guides! Apply today to see shows, review them, and share your experience across social media. Get my newsletter, 'Talking Tickets'. 5 top stories from the week in tickets with a quick analysis and some action items! On Thursday, 12 March 2020 at 12PM Eastern, I'm hosting a webinar to help primary ticket sellers maximize their relationship with the secondary market. To sign up, send me an email dave@davewakeman.com and

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46:51

The Business of Fun: Gary Adler

Dave Wakeman"s The Business of Fun Podcast ·

2020/03/04

Guess what? Booking Protect is looking for Ticket Guides! What is that? We are looking for folks that love sports, shows, concerts, and events to review shows for the BookingProtect.com website and share their reviews with social media followers. Want to apply? Fill out the application here! Get 'Talking Tickets' my weekly newsletter on tickets. Join my webinar on March 12 at 12PM Eastern: 5 Keys To Using The Secondary Market To Effectively Sell Your Tickets My guest today is Gary Adler,

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49:01

The Business of Fun: Aubrey Bergauer

Dave Wakeman"s The Business of Fun Podcast ·

2020/02/28

Today's episode is brought to you by Booking Protect: the global leaders in refund protection. Get our new ebook, "What Matters In Ticketing Now" by visiting the Booking Protect blog at www.bookingprotect.com/blog/ Get my new newsletter: 'Talking Tickets' by sending me an email dave@davewakeman.com My guest today is Aubrey Bergauer. She is a great arts leader and focuses on innovation and change. We had a great conversation on all kinds of stuff that translates no matter what part of the

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47:11

The Business of Fun: Greg Turner Re-Record

Dave Wakeman"s The Business of Fun Podcast ·

2020/02/26

Today's episode is brought to you by Booking Protect! Visit them at www.bookingprotect.com Check Booking Protect out and find out how you can give your guests world-class customer service, more customization and flexibility in their buying journey, and you can create a new stream of revenue. Get my new newsletter 'Talking Tickets' gives you 5 top stories from the week and a quick analysis of why the story mattered and what you can do about it. My guest today is Greg Turner...from China! This is

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31:01

The Business of Fun: Episode 100! With Me!

Dave Wakeman"s The Business of Fun Podcast ·

2020/02/06

This episode is brought to you by Booking Protect! The global leaders in refund protection! Find out how you can partner with Booking Protect to give your guest's world-class customer service, a more customized buying path, and you can generate a new stream of revenue. Check out our new ebook: What Matters In Ticketing Now! We are doing a webinar on 26 February 2020 built around the ebook at 1500 GMT. Get signed up by emailing me at dave@davewakeman.com This is the 100th episode! OMG! Most

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54:48

The Business of Fun: David Fowler

Dave Wakeman"s The Business of Fun Podcast ·

2020/01/31

Today's episode is brought to you by Booking Protect. Get our brand new ebook: "What Matters In Ticketing Now..." with 40+ leaders from around the world, talking about their views on improving your ticket sales, growing your business, and wowing your customers! My guest today is David Fowler. He's a sports marketer. He posts a lot of really interesting ideas on his blog and is working on a project called My Cujo that is focused on helping football clubs around the world connect with their clubs

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59:08

The Business of Fun: Ken Troupe Returns!

Dave Wakeman"s The Business of Fun Podcast ·

2020/01/30

Today's episode is brought to you by Booking Protect: the global leaders in refund protection! Did you get a chance to hook up with us as INTIX? Let us know what your favorite INTIX event or memory is? Send me an email at dave@davewakeman.com Check out our new ebook: "What Matters In Tickets Now!"! Get my new newsletter: Talking Tickets! Buy my friend, Ryan Wallman's book, Delusions of Brandeur. The best book I've read this year! My guest today is Ken Troupe! We had a conversation about goals

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51:43

The Business of Fun: Ryan Wallman

Dave Wakeman"s The Business of Fun Podcast ·

2020/01/16

This episode is brought to you by Booking Protect: come check us out at INTIX from 20-23 of January in NYC. We are at Booth 522 on the trade show floor and I'm doing a panel with Simon on customer service! My guest today is Ryan Wallman. Ryan is an advertising man from Melbourne, Australia. He just wrote one of the best books on advertising I've ever had a chance to read! Delusions of Brandeur is a collaboration with Gasp and Giles Edwards. And, it takes a sharp eye to the world of marketing and

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