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PODCAST

Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework

business entrepreneurship

All Episodes

33:15

Setting Boundaries To Increase Capacity With Work...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/12/10

We have the freedom to design just about any business we want. We can work with clients in a hundred different ways to deliver our service. But how that works has a lot to do with the boundaries you set in place. Boundaries are expectations, guidelines, and frameworks around how we want our work and our lives to happen. They're a really effective way to both deliver better customer service and make your business more efficient. All while building more resiliency into your

en

36:54

Why Streamlining Your Effort Pays Off With Business...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/12/03

Opting out of business-as-usual practices or deciding to buck your industry trend can be a really powerful point of differentiation for service businesses When you opt-out of using corporate jargon or ridiculously complicated implementation processes, you can really stand out from the crowd. And, making this choice can also be a really great tool for increasing your operational capacity behind the scenes. By opting-out and choosing not to implement a cumbersome or overly complicated

en

13:38

Defaulting to Simple with ScaleSpark Founder, Susan...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/11/19

If you’re struggling to keep your head above water in your business and you can’t figure out how to break the ceiling and scale your business, then you should listen to this Break the Ceiling podcast with ScaleSpark Founder, Susan Boles. In the first few episodes of this series, Susan has focused on tackling default decisions, those decisions that you might have made in your business without thinking about them or realising that you had another choice. “Default decisions aren't necessarily

en

38:38

Using Software to Scale with ScaleSpark Founder,...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/11/05

In this special podcast episode, the shoe is on the other foot - Susan herself is on the receiving end of the interview. And she’s talking to Tara McMullin (who you might remember from the first ever Break the Ceiling episode.)Bottlenecks in a business workflow process and complicated workflows can combine to create huge business growth headaches, not to mention potentially impacting your quality of work, resulting in poor customer satisfaction, or worse, letting things slip through the

en

43:30

Breaking the Default Model: Building a Badass...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/10/22

Are you looking to break the mold with your business model? Are you one of those business people that make very deliberate decisions and knows that default decisions just can’t apply to your business? Then you need to meet Pia Silva. If you haven’t heard of the powerhouse that is Pia Silva, then you’re in for a treat. Pia is the founder of Badass Your Brand and Worst of All Design, and she made a very deliberate decision to step away from the default agency model. She knew she had to

en

38:26

Crossing the chasm from experimentation to deliberate...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/10/08

We’ve been focusing our attention on default decisions in the last couple of episodes- those choices that you make about how to run your business. And a lot of these decisions happen without us even realizing we're making a choice, especially at the beginning of our businesses. But sometimes those choices we didn't know we made come back and bite us in the butt when we need to make the transition from experimentation mode or validation mode into growth mode.I chat with business designer

en

53:34

Is it The Dip or time to pivot with That Seems...

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/09/24

Are you an entrepreneur who thinks marketing is prosaic, a series of boxes that need to be checked off in a certain order? Are you too scared to break the ceiling with your own brand of personal marketing because it’s not something that you’ve been told to do? Then you should listen to Margo Aaron on today’s podcast, because she is someone you need in your life. Margo Aaron is the cohost of #HAMYAW and the author behind That Seems Important. She accidentally ended up in marketing and today

en

53:09

Default Decisions and What Works with Tara McMullin

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/09/10

Welcome to this first episode of Break the Ceiling, the podcast where we'll talk about how you might structure your business, or even why you're in the business you're in in the first place. We're going to talk about financial decisions, hiring decisions as well as technology decisions, and give you some ideas to consider. But mostly, I just want you to start asking yourself, ‘why did I make this choice and does it still serve my business?’My first guest in the series is Tara McMullin. Tara

en

3:17

Introducing Break the Ceiling

Engineering Calmer Agencies & Consulting Firms: Calm... ·

2019/08/29

Introducing Break the Ceiling launching early September 2019.For more information, visit https://scalespark.co/podcastScalespark Dollars + Decisions RoundtableTwitter @ScaleSparkLinkedIn @thesusanboles

en

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