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PODCAST

Skip the Queue

Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Merac. We"re here to help attractions unlock growth with innovative solutions, expert insights, and customer-first strategies.

All Episodes

00:46:59
How to be a better leader in the attractions...
Skip the Queue ·
2021/03/17
en
00:53:59
Applying service design to the visitor journey. With...
Skip the Queue ·
2021/03/03
en
00:33:30
Chatbots and voice strategies! How attractions can...
Skip the Queue ·
2021/02/17
en
00:43:47
The Making of Harry Potter. With Geoff Spooner
Skip the Queue ·
2021/02/03
en
00:41:02
Why your attraction needs a podcast. With Laura...
Skip the Queue ·
2021/01/20
en
00:36:45
Making Holkham the UK's most pioneering and...
Skip the Queue ·
2021/01/06
en
00:46:57
What your visitors really think about pre-booking....
Skip the Queue ·
2020/12/23
en
00:34:29
How a digital audience engagement plan gained a...
Skip the Queue ·
2020/12/09
en
00:41:16
The evolving relationship of leisure and retail, with...
Skip the Queue ·
2020/12/02
en
00:07:16
A thank you from Skip the Queue.
Skip the Queue ·
2020/11/25
en
00:35:42
Experience gifting and multiple strategies to secure...
Skip the Queue ·
2020/11/18
en
00:51:00
The transformation of Painshill Park, with Paul...
Skip the Queue ·
2020/11/11
en
00:50:11
Why PR and communication is vital to attractions and...
Skip the Queue ·
2020/10/28
en
00:49:16
Customer loyalty, guest experience and managing...
Skip the Queue ·
2020/10/14
en
00:39:19
The positive impact of reopening with brand new...
Skip the Queue ·
2020/09/30
en
00:43:52
The importance of Sector Cooperation with Carlton...
Skip the Queue ·
2020/09/23
en
00:54:00
Emerging innovation and why pre-booking is a benefit...
Skip the Queue ·
2020/08/21
en
00:31:19
The importance of communicating with your team. With...
Skip the Queue ·
2020/08/19
en
00:27:52
Managing demand when your tourist attraction is free...
Skip the Queue ·
2020/08/12
en
00:27:25
What can attractions can learn from the Covid-19...
Skip the Queue ·
2020/08/07
en
153 results

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