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PODCAST

Brave UX with Brendan Jarvis 🇺🇦

The Space InBetween

Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you

arts design

All Episodes

01:14:09

Laura Kalbag - Accessible, Inclusive, and Ethical Design

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/02/21

Laura Kalbag calls on businesses using people’s data for profit to examine the ethics of that model, and talks practical inclusive design and digital accessibility. Highlights include: ⭐ How are accessibility and inclusive design different? ⭐ What does the inaccessible state of the web say about technologists? ⭐ What’s wrong with companies profiting from our behavioural data? ⭐ Why have you gone to great lengths to live up to your values? ⭐ What can we do to help our organisations to make more

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01:21:52

Surya Vanka - Wielding the Transformative Power of...

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/02/14

Surya Vanka brings his hallmark energy to this conversation about the power of design, the challenges the field faces, and how he’s using Design Swarms to ignite creativity. Highlights include: ⭐ Why is your mission, “to unleash the design thinker in every person”? ⭐ How is the democratisation of design helping and hurting the field? ⭐ What can seasoned designers learn from design’s growth? ⭐ What is keeping people’s creativity leashed? ⭐ Why is inclusive design important? ====== Who is Surya

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01:24:01

Trip O’Dell - The Benefits of Neurodiversity in Design

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/02/07

Trip O’Dell discusses the secret advantages of neurodiversity in design teams, and why it’s an essential ingredient for healthy, effective, and progressive design cultures. Highlights include: ⭐ Why do you feel connected to Captain Kirk? ⭐ What do we lose when we pressure our children to conform? ⭐ How important is language in normalising neurodiversity? ⭐ What role did accessibility play in Amazon Flex’s Driver Experience? ⭐ How does design storyboarding help to achieve alignment? ====== Who is

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01:16:21

William Ntim - Designing a Design Career You Can Be...

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/01/31

William Ntim shares the story of his journey from Ghana to America, why he’s so focused on mastering time, and what he believes is holding designers back. Highlights include: ⭐ What can we learn from Ernest Hemingway’s approach to life? ⭐ Why do people find soft skills so hard to master? ⭐ How did losing your job change your professional mindset? ⭐ Is it important for designers to love what they do? ⭐ How do you manage constraints to create work you’re proud of? ====== Who is William Ntim? William

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01:18:10

Darren Hood - Are Doubt and Design Thinking Killing...

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/01/24

Darren Hood challenges us to learn the history of UX, to beware of snake-oil when assessing training options, and to revisit our thinking on imposter syndrome. Highlights include: ⭐ How are UX bootcamps and courses impacting the field? ⭐ Why is it important to know the history of UX? ⭐ What’s driving people to declare imposter syndrome? ⭐ Is the popularisation of UX enabling better design practice? ⭐ What does the field of UX need to become more effective? ====== Who is Darren Hood Darren is a

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01:02:23

Jaime Levy - Where Did All the Design Heroes Go?

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/01/17

Jaime Levy shares the importance (and danger ⚡) of putting yourself into your work, how UX going mainstream has changed the field, and wonders, “where are all of our design heroes?”. Highlights include: ⭐ How is the mainstreaming of UX changing the field? ⭐ Why is it important to put yourself into your work? ⭐ How far do we have to go to create a meaningful career? ⭐ Why did you stop teaching UX design at university? ⭐ How do you reconcile being burned out with being an overachiever? ====== Who is

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01:10:00

Kate Leto - Improving the EQ of Your Product Org

Brave UX with Brendan Jarvis 🇺🇦 ·

2022/01/10

Kate Leto calls on us to improve the EQ of our product orgs, so that we can improve their performance, our team's happiness, and our own self-awareness. Highlights include: ⭐ Why do we focus overly on technical product management skills? ⭐ How do you make the business case for investing in Product EQ? ⭐ What mistakes do we often make when interviewing product people? ⭐ How can people come to terms with imposter syndrome? ⭐ How can product leaders avoid their own EQ blindspots? ====== Who is Kate

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31:11

2021 End of Year Special - Things to Reflect on for...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/12/27

In this final episode of 2021, instead of an in-depth interview, you’re going to hear a series of short and important messages from a range of previous Brave UX guests. There's plenty of healthy mind food in this episode, especially as you reflect on the year that's been and contemplate the year ahead. Stay safe and be well. And... Keep being brave! ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow

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01:10:11

Gregg Bernstein - Building a UX Research Practice the...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/12/20

Gregg Bernstein shares what it takes to build an impactful UX research practice, how to avoid compromising your findings, and why *NSYNC is better than the Backstreet Boys. Highlights include: ⭐ What role does humility play in being an effective UX researcher? ⭐ Is it dangerous for UX Researchers to be seen as service providers? ⭐ What common business blindspots do UX Researchers have? ⭐ How do you help your team to manage the stress of their roles? ⭐ What difference did the UX of your wife’s cancer

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01:06:27

Tracy McGoldrick - Running Research Ops at a Grand Scale

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/12/13

Tracy McGoldrick talks about the challenges of building a Research Ops practice that supports over 100 UX researchers, and how IBM’s increasing the impact of design. Highlights include: ⭐ How do you know if Research Ops is doing a good job? ⭐ What is the biggest misconception people have about Research Ops? ⭐ How has GDPR and CCPA impacted the Research Ops practice? ⭐ Why is IBM investing hundreds of millions of dollars into design? ⭐ How did you make your massive research repository easy to

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01:05:07

Mikkel Michelsen - Designing for Mission Critical...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/12/06

Mikkel Michelsen takes us into the world of UX design for mission critical systems (including the F-35), where users’ lives are quite literally in the hands of the designer. Highlights include: ⭐ Did you get to fly in an F-35? ⭐ How did it feel to design systems that had direct impact on human life? ⭐ How did you involve users in the design of mission critical systems? ⭐ How do design for the unpredictability of people in high-stress situations? ⭐ How do you manage being both a PM and a Lead UX

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01:05:15

Eva PenzeyMoog - Design for Safety: Considering the...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/11/29

Eva PenzeyMoog shines a light on how digital products are being used to enable domestic violence, and what we can do to protect our most vulnerable users. Highlights include: ⭐ What is domestic violence and how does it show up? ⭐ How is technology being weaponised by domestic abusers? ⭐ Why can’t our users be solely responsible for their own safety? ⭐ How can designers use archetypes to help safely shape their products? ⭐ How can leaders help their teams to design for safety safely? ====== Who is

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01:22:14

Amy Santee - Money, Ethics, and Building a Meaningful...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/11/22

Amy Santee encourages us to take control of our careers, to take action when we see something that’s not right, and to realise we have more power than we think we do. Highlights include: ⭐ Are jobs in UX and other ares of HCD bullshit jobs? ⭐ Why did you write and publish your own code of ethics? ⭐ How do you help people to establish useful career goals? ⭐ What should people considering a career change to think about? ⭐ What can people do when they see something that’s not right at work? ====== Who

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01:11:31

Dan Balcauski - Understanding What Customers Value...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/11/15

Dan Balcauski makes product positioning and pricing easy to understand, and shares techniques for uncovering what customers value and are willing to pay for. Highlights include: ⭐ What is product positioning and why does it matter? ⭐ How do you know if your product has great positioning? ⭐ Why is it so difficult for companies to build what customers value? ⭐ How do you determine what a customer’s willingness to pay is? ⭐ What can researchers and designers do to increase their impact? ====== Who is

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01:05:17

Ruth Brown - Seeing Our Blindspots, Bad Habits and...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/11/08

Ruth Brown dives deep into group polarisation, challenging us to get out of our echo chambers and to practice the empathy that we preach. Highlights include: - Do we still need insiders to call out uninclusive behaviour? - How does our need to be perfect reinforce unhelpful binary perspectives? - How do designers suffer from group polarisation? - Why do companies find it difficult to be truly human-centred? - Is it the job of designers to make the world a better place? ====== Who is Ruth

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01:04:25

Indi Young - Listening Deeply to Understand the...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/11/01

Indi Young challenges us to unlock the potential of the problem space, to be business-wise when engaging with stakeholders, and to listen deeply to learn peoples’ purposes. Highlights include: - Why are we so obsessed with solutions in software? - What do we need to ask ourselves before running research? - Can we expect business stakeholders to trust qualitative data? - What does it mean to listen deeply and why is it important? - Is Big Tech morally bankrupt? ====== Who is Indi Young? Indi is an

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01:22

Introducing Brave UX with Brendan Jarvis

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/10/27

Unpacking the stories, learnings and expert advice of world-class UX, design and product management professionals, Brendan Jarvis is on a mission to help you to create better products.

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01:13:44

Lisa Maria Marquis - The Harm Hiding in Our...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/10/25

Lisa Maria Marquis encourages us to be better designers by thinking more deeply about the decisions we’re making and their potential for harm. Highlights include: ⭐ What are some harmful IA decisions that we're making? ⭐ Why is Information Architecture undervalued and under-practiced? ⭐ How do we actively build a safe and trusting relationship with users? ⭐ Why do gender categories cause some people to lose their minds? ⭐ Is it possible for us to completely avoid our work causing harm? ====== Who is

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01:07:45

Jane Austin - From Designer to Executive Design Leader

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/10/18

Jane Austin speaks openly about the twists and turns of her journey from designer to executive-level design leader, and reminds us that it’s okay to be both vulnerable and assertive. Highlights include: - How do you help people to be more comfortable with being wrong? - Why is it important to find your voice as a design leader? - How does “strong opinions loosely held” work in practice? - Why is it so important to do qualitative UX research? - How are you helping other women to succeed in the

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01:13:48

Dan Brown - Essential Mindsets for Being an Effective...

Brave UX with Brendan Jarvis 🇺🇦 ·

2021/10/11

Dan Brown dives into the world of creative and collaborative mindsets, the importance of self-reflection in UX, and why we shouldn’t be too rigid in our design process. Highlights include: - Which battles need to be fought in design and which don’t? - Why do we need to develop better Information Architecture skills? - Do we rely too much on established design processes? - What does it mean to be assertive in a positive way? - Can you admit that you don’t know and still be seen as an

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