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PODCAST

Outsource Accelerator Podcast with Derek Gallimore

Derek Gallimore

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

business management

All Episodes

41:33

OA 465: Mastering Culture Across Six Countries - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/11/16

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465 Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon discussed the complexities of running a company with a diverse workforce across different nations. References: Email: spencercannon@buwelo.com LI:

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42:29

OA 464: Technology Meets Staff Outsourcing - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/11/09

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464 Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolution. Piash discusses their company's approach to AI and commitment to creating new tools and services that empower clients to develop their businesses

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46:11

OA 463: High-Performance Offshore Staff - with Dan...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/11/02

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463 Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippines. The episode explored Dan's expertise and its application to the outsourcing industry. References: Web: https://setupmyoffshore.com.au/ Email:

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41:14

OA 462: Nearshore LatAm IT Developers from Colombia –...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/10/26

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462 BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company. BetterWay Devs specializes in IT development and other technical roles, strongly emphasizing nearshoring to the U.S. They primarily recruit their staff from Colombia, Peru, and Brazil. References: Web: https://www.betterway.dev/ Email:

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37:59

OA 461: From Upwork Freelancer to Employer of 350...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/10/19

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461 SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach 500 headcount by the end of the year. References: Web: https://splacebpo.com/ LI: https://www.linkedin.com/company/splacedavao FB:

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38:58

OA 460: Leading Egypt’s Big Outsourcing Opportunity...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/10/12

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/460 Xceed In this podcast episode, Derek Gallimore talks to Rasha Ezz Eldin, the sales and marketing director at Xceed, a company based in Egypt with facilities in Mauritius and Morocco. Derek and Rasha discussed the demand for Arabic language services, the role of AI and automation in the outsourcing industry, and Xceed's impressive growth. References: Web: https://www.xceedcc.com LI:

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50:05

OA 459: Optimizing the Virtual Assistant Model - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/10/05

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/459 The Virtual Hub In this podcast episode, Derek Gallimore welcomes Barbara Turley, the founder and CEO of The Virtual Hub, an outsourcing firm specializing in virtual assistants. Barbara's approach to running her firm sets her apart from others in the industry, with a unique system for recruiting, onboarding, and training virtual assistants before deploying them to clients. References: Web:

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44:01

OA 458: Businesss Process Innovation (BPI) - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/09/28

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/458 iCXeed In this week's episode, Derek Gallimore talks with Rain Abueg, the co-founder and Chief Culture Officer of iCXeed. iCXeed is a customer experience outsourcing firm located in the Philippines. Rain's discussess how their "work from anywhere" approach underscores their unique company philosophy and its role in shaping their organizational culture. References: FB:

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35:18

OA 457: Understanding IT Engineering Outsourcing -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/09/21

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/457 Rootstack In this podcast episode, Derek Gallimore welcomes Alejandro Oses – the CEO of Rootstack, an IT engineering outsourcing firm based in Panama. They discuss various aspects of IT outsourcing, including how to choose the right IT service provider, client engagement in IT outsourcing, and what is the better choice for hiring staff is it individual or teams. References: W:

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44:32

OA 456: Scaling Location-Independent CX Expertise -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/09/14

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/456 Influx.com For this week's episode, Derek delves into the intricacies of the CX industry through the lens of Alex Holmes, the Chief Growth Officer of Influx.com. References: E: alex.holmes@influx.com LI: https://www.linkedin.com/in/mralexholmes/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources

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43:32

OA 455: Scaling The Gig Economy For Enterprise...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/09/07

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/455 Omni Interactions In this episode, Derek has a conversation with Courtney Meyers, co-CEO of Omni Interactions — a CX outsourcing provider based in CO, USA. They discuss how Omni Interactions utilizes the gig economy model, how gig workers can go beyond customer support, and the future of gig work. References: Web: https://omniinteractions.com/ E: courtney.meyers@oiteam.com Start

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22:00

OA 454: AI Enhanced Outsourcing Solutions - with Indu...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/08/31

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/454 Staffing Expert Derek speaks with Indu Badlani, the CEO of Staffing Expert, a BPO firm based in New York. They discuss Staffing Expert’s business, the strength of the Filipino talent pool, and empowering an AI-enabled workforce toward global collaboration. References: Web: https://www.staffingexpert.com/ LI: https://www.linkedin.com/in/indu-badlani-b8408025/ E:

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55:59

OA 453: Business Coaching, Building Strong Processes...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/08/24

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/453 Archers Contact Solutions This week Derek talks to Gene Bohensky, the chief executive officer of Archers Contact Solutions. During their 48-minute conversation, Derek and Gene delve into business coaching and its efficacy in addressing individual business requirements. Additionally, their discussion encompasses the realm of Philippine outsourcing, highlighting the exceptional skills and

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46:59

OA 452: Managing Tech, Developers & AI in Business -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/08/17

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/452 Diffco In this episode of the Outsource Accelerator podcast, Derek Gallimore talks with Vadim Peskov, co-founder of Diffco, about the nature of managing staffing, projects, and AI for their clients. Established in 2008, Diffco provides a mix of models for clients, including full teams, project work, and staff augmentation. References: Web: https://diffco.us/ LI:

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38:25

OA 451: Exploring Nepal’s Outsourcing Industry &...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/08/10

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/451 AppSkill In this episode, Derek speaks with Ryan Shrestha, CEO and founder of AppSkill — a recruitment agency based in Australia. They discuss what the economy, job market, and outsourcing in Nepal currently look like. References: LI: Ryan Shrestha W: https://appskill.com.au/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now,

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45:47

OA 450: Setting Global Standards for Outsourcing -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/08/03

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/450 Global Sourcing Association UK (GSA) In this episode, Derek speaks with Kerry Hallard, CEO of the Global Sourcing Association (GSA) and Chairperson of the Global Technology & Business Services Council (GT&BSC). References: Kerry LI: https://www.linkedin.com/in/kerry-hallard/ GSA LI: https://www.linkedin.com/company/gsa-uk/ W: https://gtbsc.org/ W: https://www.gsa-uk.com/ Start

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49:18

OA 449: The Journey of a UK/Pakistan Outsourcing...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/07/27

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/449 Winnors Remote Staff In this episode, Derek talks to Ali Afzal, the founder and head of Winnors Remote Staff—an outsourcing company that helps SMEs scale up their operations. In Derek’s 48-minute chat with Ali, they exchange conversations about the foundation of Winnors Remote Staff, the challenges of setting this company up, the remote work, and the benefits and downsides of

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44:43

OA 448: Sri Lanka’s Outsourcing Industry - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/07/20

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/448 SLASSCOM In this episode, Derek Gallimore talks with SLASSCOM chairman Ashique Ali to learn about the Sri Lankan outsourcing industry. SLASSCOM, or the Sri Lanka Association for Software and Services Companies, has over 400 members and employs around 145,000 people. References: E: info@slasscom.lk W: SLASSCOM Start Outsourcing Outsource Accelerator can help you transform your business

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25:46

OA 447: Startup Founder to Outsourcing - with NeoWork...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/07/13

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/447 NeoWork In this episode, Derek speaks with Joshua Eidelman, co-founder and CEO of NeoWork. The company provides outsourcing solutions for operations and animation. They discuss how Joshua got into outsourcing, fostering a good workplace environment, outsourcing in the Philippines vs. Colombia, and NeoWork’s future plans. References: E: joshua@neowork.com W: Neowork LI: Joshua

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45:25

OA 446: Fully-Remote Customer Service Specialists - ...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/07/06

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/446 GQ Fu and LTVplus GQ Fu is the CEO and co-founder of LTVplus, an outsourcing firm specializing in customer service. It primarily focuses on the e-commerce industry but has since expanded beyond the field. GQ and his partner are advocates of remote work and have been digital nomads themselves for some years. Their company, LTVplus – which stands for lifetime value – is 100% remote and aims

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206 results

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