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PODCAST

CX Passport

Rick Denton
👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what"s working well in CX, what are their
business management

All Episodes

34:50
The one with the call center’s call center - Gary...
CX Passport ·
2023/05/30
en-us
33:52
The one with Omotenashi - George Nagatsuka - Founder...
CX Passport ·
2023/05/23
en-us
36:13
The one with the relational collateral - Phil Davis -...
CX Passport ·
2023/05/16
en-us
32:45
The one with 2 T-Rexes and 2 Pennies - Mercer Smith,...
CX Passport ·
2023/05/09
en-us
36:04
The one with expanding representation & BPO...
CX Passport ·
2023/05/02
en-us
34:02
The one with the customer first downs - Jeff Krogman...
CX Passport ·
2023/04/25
en-us
35:53
The one with the Changi experience - Andrew Tan...
CX Passport ·
2023/04/18
en-us
30:19
The one with the beverage customer experience -...
CX Passport ·
2023/04/11
en-us
30:10
The one with the CX orchestration - Mark Slatin CX...
CX Passport ·
2023/04/04
en-us
33:28
The one with Foot Locker’s customer experience...
CX Passport ·
2023/03/28
en-us
35:48
The one with the Uber of BPOs - Claas van Delden,...
CX Passport ·
2023/03/21
en-us
27:39
The one with the better Crypto Customer Experience -...
CX Passport ·
2023/03/14
en-us
48:27
The one with United Airlines Customer Experience -...
CX Passport ·
2023/03/07
en-us
31:12
The one with the simplicity of CX - Evas Bazirakakye...
CX Passport ·
2023/02/28
en-us
32:12
The one with the convergence of clarity and surprise...
CX Passport ·
2023/02/21
en-us
33:31
The one with the patient choice awakening - Ben Seals...
CX Passport ·
2023/02/14
en-us
18:35
The one where chatGPT visits CX Passport - E103
CX Passport ·
2023/02/07
en-us
31:57
The one with the housekeepers' customer insight -...
CX Passport ·
2023/01/31
en-us
35:21
The one with the swear jar for the word 'survey' -...
CX Passport ·
2023/01/24
en-us
39:52
The one with the Hilton light and warmth of...
CX Passport ·
2023/01/17
en-us
239 results

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