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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

07:26

Fast Five Shorts | Amazon Closes Another AmazonGo Store

Omni Talk Retail ·

2023/07/04

In the latest edition of the Omni Talk Fast Five, sponsored bytheA&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss:Amazon Closing Another AmazonGo StoreFor the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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04:15

Fast Five Shorts | Amazon Ocado Acquisition Rumors

Omni Talk Retail ·

2023/07/03

In the latest edition of the Omni Talk Fast Five, sponsored bytheA&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Ocado Acquisition RumorsFor the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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06:28

Fast Five Shorts | INFORM Legislation Passed To...

Omni Talk Retail ·

2023/07/03

In the latest edition of the Omni Talk Fast Five, sponsored bytheA&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss:INFORM Legislation Passed To Prevent Retail TheftFor the full episode head here: https://omnitalk.blog/2023/06/30/fast-five-video-doordash-pays-by-the-hour-mr-smith-targets-marketplaces-amazon-go-is-as-good-as-gone/

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29:40

Ask An Expert | An Inside Take On The Meta Store With...

Omni Talk Retail ·

2022/09/15

Meta made big headlines back in April when it opened its first physical retail store. So Eduardo Cruz, Director Meta Store Global Operations, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give his insider perspective on what the Meta Store is really all about. Collectively the three of them go deep on: - The design and layout of the store - The overarching goal of the store itself - Consumer reception thus far - And, most importantly,

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34:51

2022 OmniStars Spotlight | Colin Yankee Chief Supply...

Omni Talk Retail ·

2022/09/12

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Tractor Supply Company EVP and Chief Supply Chain Officer Colin Yankee to discuss how his company continues to deliver great omnichannel results and financial returns that far outpace its peers. Together they discuss: - How he defines omnichannel retailing - His lessons learned around supply chain coming out of the pandemic - How he

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25:17

Spotlight Series | Supercharging A Retail Media...

Omni Talk Retail ·

2022/09/12

In this latest episode of the Omni Talk Retail Spotlight Series, Accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network. Together the three of them discuss: - How to unlock additional advertising inventory in one's Retail Media Network - A first-party data approach to content creation - And why "content authority" will always win out in the long-run Music by hooksounds.com *Sponsored

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23:30

Spotlight Series | The Origin Story Of Zara's Parcel...

Omni Talk Retail ·

2022/09/08

In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid. Together the three of them discuss: - The skinny on the 402 robot (i.e. the official name of the robot) - What it took to coordinate the robot into the architectural design of the building - The

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25:11

2022 OmniStars Spotlight | Allison Peterson Best Buy...

Omni Talk Retail ·

2022/09/06

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing. Together they discuss: - The premise behind the role of Chief Customer Officer - Digital vs. physical store innovation - The role of field and store leaders in helping Best

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26:48

2022 OmniStars Spotlight | Stefanie Kruse Walgreens...

Omni Talk Retail ·

2022/09/06

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service. Together they discuss: - The rollout of nationwide 2 hr delivery from Walgreens - The unique omnichannel dynamics of pharmacy operations - The evolving

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21:42

Spotlight Series | Next Generation Warehouse...

Omni Talk Retail ·

2022/09/02

In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger. Together they discuss: - KNAPP's role in Walmart's new next generation fulfillment center plans - The market for centralized vs. decentralized automated warehousing solutions - The changing consumer preferences coming out of the pandemic and how they are shaping last mile innovation. Music by

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38:48

Fast Five | Walmart’s Rewards Program, WhatsApp...

Omni Talk Retail ·

2022/09/01

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Shared mutual distaste for Walmart’s new rewards program for Walmart+ members - Were somewhat split on Bloomingdales second “Bloomie’s” store - Discussed what the Meta and Jio WhatsApp partnership in India could mean for the future of text commerce in the U.S. - Questioned what again seems like a desperate IPO-incented move by

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40:13

Fast Five | Peloton To Sell On Amazon, Apple Wants...

Omni Talk Retail ·

2022/08/26

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Did some massive Peloton pontification around their recent Amazon news - Looked long and hard at whether Apple is talking out of both sides of its mouth when it comes to advertising and privacy - Praised Gap for its own “frenemy” supplier platform approach - Discussed Walmart’s latest acquisition of gig delivery management

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34:49

Ask An Expert | The Top Supply Chain Concerns Keeping...

Omni Talk Retail ·

2022/08/25

Supply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive? So Omni Talk is pleased to announce that Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron joined Chris Walton and Anne Mezzenga for the latest installment of the Omni Talk Retail Ask An Expert Series to answer that very question. Is it

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45:53

Fast Five | Target’s Earnings, Amazon’s QuikTrip, &...

Omni Talk Retail ·

2022/08/19

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss: - Their big takeaways from this week’s earnings announcements - Whether Walmart executives were boasting way too much about their new - Paramount+ streaming partnership - The rumors of Ahold Delhaize acquiring Albertsons and its two private jets - Facebook partnering up with DoorDash for

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28:45

Spotlight Series | The 411 On Embedded Finance With...

Omni Talk Retail ·

2022/08/16

Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*

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36:49

Fast Five | Walmart’s Streamy Desires, Amazon...

Omni Talk Retail ·

2022/08/12

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga: - Question whether Walmart partnering with a streaming service will do anything to boost Walmart+ subscriptions (short answer: no) - Blast Kohl’s for the hubris it is showing in its new self-pickup rollout - Debate the merits of mall-based retailers using Amazon to fulfill same-day orders - Call for an immediate halt to Walmart’s new

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38:58

Ask An Expert | The Key To Great Customer Service In...

Omni Talk Retail ·

2022/08/09

Omni Talk Retail, in partnership with Talkdesk, welcomed Chris McShane, the Senior Vice President of Customer Experience at Serta Simmons, and Amber Scott, the VP of Customer Experience at Serta Simmons, to provide their expert opinions on how to think about the future of customer service and loyalty. Collectively the four of them go deep on: – How changing consumer expectations around service have impacted retail and, particularly, the mattress industry. – What they each think are the key

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05:49

Five Insightful Minutes On The State Of Commerce With...

Omni Talk Retail ·

2022/08/02

Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for 2022 in just five minutes! For more information on Signifyd, and to get the report, head here: https://www.signifyd.com/state-of-commerce-report-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=WW_WEB_State-of-Commerce-Report-2022 Music

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48:55

Fast Five | Prime Day Hot Takes, Google Search...

Omni Talk Retail ·

2022/07/22

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s Hemant Kalbag and Jonathan Sharp joined Anne and Chris to discuss - All the stats and figures from Prime Day - Whether Macy’s taking Toys R Us to all stores will have any real long-term significance - Kroger’s plans to expand its Boost membership program nationwide - The big (some might say massive) revelation from a Google exec that 40% of young people

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36:45

Fast Five | Walmart Please Roll Our Boat Ashore In...

Omni Talk Retail ·

2022/07/13

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Praised Walmart for their purchase of 4,500 electric delivery vehicles from Canoo. - Examined all the reasons why Amazon is still investing in smart carts and is now planning to roll out the Dash Cart to Whole Foods. - Discussed why retailers, like Walmart and others, should and should not participate in Prime Day. - Gave

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