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Tech Talks Daily

If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing,

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All Episodes

21:13

2315: ClickUp - The Crucial Role of Technology and...

Tech Talks Daily ·

2023/03/23

In this episode, we delve into the fascinating findings of a recent study by ClickUp, conducted by Sapio Research, which uncovers the critical factors that differentiate high-productivity businesses from their less productive counterparts. Join me and my special guest, Richard McGuinness, VP of Sales EMEA at ClickUp, who shares his expertise on the essential role of technology, training, and culture in driving productivity. We'll discuss how open communication channels, strong team cohesion, and a

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17:06

2314: Adobe Summit: The Future of Sports Technology...

Tech Talks Daily ·

2023/03/22

Welcome to this episode of the podcast, where we explore the intersection of sports and technology with Rick Limpert, the No.1 Sports Tech Writer in the U.S. With over a decade of experience in this field, Rick has become a leading voice in the industry, appearing on major news networks and writing for prominent publications. In this episode, Rick shares his insights on the ways in which technology has transformed the world of sports, and how many of the consumer tech devices we use today have their

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28:53

2313: Qlik - The Rise of Synthetic Data and...

Tech Talks Daily ·

2023/03/21

In this episode of Tech Talks Daily, we're joined by Dan Sommer, Qlik Senior Director and Global Market Intelligence Lead, as we explore the challenges and opportunities businesses face amidst a perfect storm of economic recession, declining VC funding and conflicting global regulations. Dan, a former Gartner analyst, shares his expertise on markets, trends, competitive landscape evaluations, and go-to-market strategies. I learn more about how Qlik, a US company with a Swedish heart, aims to change

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19:36

2312: How KFC is Embracing Technology and...

Tech Talks Daily ·

2023/03/20

This daily tech podcast explores how technology transforms our lives, work, industries, and world. At the recent X4 event by Qualtrics, I sat down with Rob Swain, the Global COO of KFC. Tune in as we dive into how technology and conversational analytics have unlocked actionable insights for KFC. I learn more about how in each of their 27,000 restaurants, every manager takes on the role of a part-time data analyst. They monitor social media, assess customer feedback, guide employees, and propose

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41:25

2311: The Future of Cybersecurity: An Introduction to...

Tech Talks Daily ·

2023/03/19

David Carvalho joins me in a conversation sharing his insights on how the Naoris Protocol is revolutionizing cybersecurity for enterprises and individuals in today's hyper-connected world. In this episode, we'll explore the decentralized cybersecurity mesh architecture (dCSMA) that protects networks and data by turning every connected device into a trusted validator node. We'll discuss how Naoris Protocol leverages the power of blockchain and swarm AI to record real-time immutable ZK proofs of

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36:20

2310: Alva Labs - Can AI Reduce Employee Churn and...

Tech Talks Daily ·

2023/03/19

Today we explore the future of recruitment and the role of AI in creating a more equitable and efficient job market. In this episode, we are joined by Malcolm Burenstam Linder, the CEO of Alva Labs, a company that is dedicated to using technology to revolutionize the recruitment process. We start by discussing the traditional recruitment methods that are known to promote bias and how technology can help replace them. Malcolm shares his insights on the importance of maintaining a long-term hiring

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27:02

2309: Finding the Way: The Entrepreneur's Tale

Tech Talks Daily ·

2023/03/18

In today's episode of the Tech Talks Daily Podcast, we delve into the world of entrepreneurship and investing with the guidance of Cap Treeger, a serial entrepreneur and investor. Join us as we explore the lessons he's learned from his own successes and failures in building multiple businesses in various industries. As the Wall Street Journal and National best-selling author of Finding the Way, Cap Treeger has invested directly in several dozen early stage ventures and indirectly in hundreds more

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54:35

2308: Assurant - The Sustainable Future of...

Tech Talks Daily ·

2023/03/17

In this episode, we're diving into the world of refurbished tech devices, e-waste, and the great digital divide. Our special guest is Biju Nair, EVP & President of the Global Connected Living business unit at Assurant, a leading provider of device protection, support, and logistics solutions for mobile devices, smart homes, and connected devices. Biju's expertise in the wireless industry spans more than 25 years. He oversees the refurbishment and recycling of connected devices for Assurant, which

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52:01

2307: Bridging the Digital Divide with Code Division

Tech Talks Daily ·

2023/03/17

On today's episode of Tech Talks Daily, I am joined by Bianca Peel and Frank Duffy, the founder of Code Division, a non-profit organisation and SQA-certified learning centre in Scotland. They are on a mission to provide free digital education to those who need it most, focusing on individuals who are unemployed, facing barriers to employment, and from underrepresented backgrounds in tech. As automation and technological advancements threaten to displace 75 million jobs, Code Division empowers

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14:55

2306: Allianz Travel and the Tech Revolution...

Tech Talks Daily ·

2023/03/16

Last week at the X4 Summit, I dived into the world of customer experience with Maggie Butler, Director of Customer Experience at Allianz. With keynotes from inspirational figures like Martha Stewart, Sean White, Tony Hawks, and The Killers, this event is packed with excitement. But my conversation with Maggie takes center stage in this episode. We explore how Allianz, a travel insurance company assisting 25 million customers annually, leverages its partnership with Qualtrics to better understand and

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26:51

2305: Marketing Mix Optimisation: A Triangulated...

Tech Talks Daily ·

2023/03/16

Today's guest is Matt Andrew, UK Managing Director and Partner at Ekimetrics. The global data science consultancy helps brands improve their marketing performance, understand customers, and enhance operational excellence through analytics and data science. Ekimetrics uses econometrics as a basis and employs triangulated methods such as Marketing Mix Optimisation (MMO) to ensure that brands make consistent decisions. Matt Andrew has worked with Google and Meta on solutions like MMO, helping clients

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42:23

2304: WatchGuard Cybersecurity Predictions

Tech Talks Daily ·

2023/03/15

Corey Nachreiner, CSO at WatchGuard, joins me in a conversation about the latest cybersecurity predictions for 2023 from WatchGuard’s Threat Lab research team. Our guest then shares the story behind the batch of predictions for 2023, offering different takes on potential hacks and attacks in various categories. We discuss two matchups: “Insurers Going Vertical” and “Targeting Vendors and Partners.” Then, moving on, we explore the hype around the metaverse and web3 and question whether we could see

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32:43

2303: Coinfantasy - Gamifying the Experience of...

Tech Talks Daily ·

2023/03/14

In this episode, we have invited Harishkarthik Gunalan, a crypto enthusiast and expert in the gaming industry, to share his insights on CoinFantasy. Harishkarthik will delve into the key USPs and innovations of CoinFantasy, and how it differs from other Play-to-Earn model games. He also shares his thoughts on the future of this space, new innovations and trends in the De-Fi Gaming Industry in 2023, and how gaming can transform the financial sector. Additionally, he will discuss how CoinFantasy can

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23:21

2302: How Tech is Transforming the Shake Shack...

Tech Talks Daily ·

2023/03/13

Join me on the Tech Talks Daily podcast as I welcome Charles Frankievich, Director of Consumer Insights at Shake Shack. In this episode, we discuss the critical role that technology and data play in shaping the customer experience at Shake Shack. We discuss the brand's 5-year plan to become a national competitor and how insights from data and analytics helped Shake Shack truly understand how guests feel and what they need to do to keep them coming back. Charles reveals how Shake Shack will

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32:55

2301: Data Transformation: ETL vs. ELT: Making the...

Tech Talks Daily ·

2023/03/13

In this episode, we are joined by Matthew Scullion, the CEO of Matillion, a cloud data integration software company. Join us as we dive into an intriguing conversation about ETL and ELT - their differences, how to choose which one to use, and why making the wrong choice can lead to a waste of IT budgets. Matthew also sheds light on the challenges caused by the ever-increasing volume and complexity of data and data sources, and shares his insights on how to overcome these barriers. We also discuss

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24:12

2300: Make Work Better With HR Tech: A Call to...

Tech Talks Daily ·

2023/03/12

Over the last few years, the way we work has changed dramatically. We have transitioned from working in an office to working from home at scale to hybrid working. While this transition was challenging at first, we now expect to work from any device, on any network, in any location at any time. So the big question now is, how can we make work better? How can we improve the future of work? In this episode of Tech Talk Daily Podcast, I am joined by Doug Dennerline, CEO and Chairman, and Jamie Aitken,

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21:10

2299: The CEO Reshaping the Lettings Industry With...

Tech Talks Daily ·

2023/03/11

In this episode of Tech Talks Daily, I am joined by William Reeve, a serial tech entrepreneur with an extensive track record of founding and chairing successful high-growth tech businesses. William shares his insights on why the rental sector has been overlooked by the tech industry for so long, despite impacting a significant percentage of homes in the UK. As CEO of Goodlord, a RentTech company, William discusses how he is using technology to revolutionize the rental experience for agents,

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26:12

2298: Virgin Voyages - Technology Takes to the Seas

Tech Talks Daily ·

2023/03/10

Virgin Voyages is a cruise line that aims to offer a unique experience to the adult traveler. The company has also partnered with a Creative Collective, including some of the most sought-after interior designers, artists, and architects, to create a sleek, contemporary, and stylish look for the ships. Virgin Voyages offers city-like eating to sea with 20+ food choices onboard, with no traditional dining rules. The company has also banned single-use plastics on board its ships, including straws,

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28:55

2297: The Dawn Of A New Marketing Normal: Fusing...

Tech Talks Daily ·

2023/03/10

The world of marketing is rapidly changing, and businesses need to adapt to stay ahead of the curve. With the rise of AI technology, a new marketing normal is emerging that bridges the gap between brands and their target audiences. AI is being used to analyze vast amounts of data and generate insights that can inform marketing strategies and make them more effective. By using AI, brands can create highly tailored content for their target audiences, which is crucial to building stronger relationships

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14:26

2296: AMEX and The Tech Transforming CX in Financial...

Tech Talks Daily ·

2023/03/09

Did you know that last year, Qualtrics analyzed 2 billion conversations and 16 billion surveys? That's a lot of data on customer experiences. And this week, at the X4 Experience Management Summit in Salt Lake City, around 10,000 attendees are discussing how technology can turn a customer into a fanatic, an employee into an ambassador, and a product into an obsession. One of the companies speaking at the event is AMEX, and they are on a panel discussing how they are transforming financial services

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