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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

32:48

Spotlight Series | Upside's Tyler Renaghan On...

Omni Talk Retail ·

2022/07/13

Inflation is impacting retail business across the board, from gasoline to groceries, and historically the go-to solution has been to cut costs wherever you can, but perhaps there’s an alternative? In Omni Talk Retail’s latest Spotlight Series, Anne Mezzenga explores with Upside’s VP of Retail Tyler Renaghan how retailers should take this time as an opportunity to grow revenue, instead of cutting costs to battle inflationary pressures. In this interview Anne and Tyler discuss: - How retailers can

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33:53

Fast Five | Amazon Grubs, Kohl’s Is Kohl’s, & Bed...

Omni Talk Retail ·

2022/07/08

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga discussed: - The aftermath of Kohl’s proposed deal with the Franchise Group falling through - The curious case of what look like egregious share buybacks at Bed Bath & Beyond - TikTok reportedly getting out of livestream commerce in the U.S. and the U.K. - Ulta Beauty’s new pop-up inside of Allure’s SoHo store - And closed with a look at

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36:08

Fast Five | Walmart’s FTC Troubles, Amazon v. Trigo,...

Omni Talk Retail ·

2022/06/30

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga: - Took another victory lap on their long held position that Mark Tritton’s tenure at Bed Bath & Beyond would be short-lived. - Highlighted the importance of Trigo’s second autonomous grocery store implementation with Rewe in Berlin, which places it squarely in the lead as the “non-Amazon” option in the battle for checkout-free grocery

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23:40

Ask An Expert | Cannes 2022 Trends With Firework's...

Omni Talk Retail ·

2022/06/29

Cannes, one of the biggest events for marketers around the world, just held its annual festival doling out awards to the best and brightest in the industry and Omni Talk Retail is bringing you a full recap, minus the super yachts, of course. Omni Talk Retail asked Firework’s Chief Revenue Officer Jeff Lucas to provide a recap, and more importantly, his advice for retail marketers on making Cannes-worthy creative for the latest installment of our Live Ask An Expert Series on LinkedIn. Chris Walton

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35:06

Fast Five | Amazon’s Big Prime Day Swing, Simon...

Omni Talk Retail ·

2022/06/24

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga had a blast: - Taking a victory lap on Amazon’s price positioning in Amazon Fresh stores. - Opening our minds to GNC's new food delivery service. - Lauding Simon, after slagging it last week, for something it is calling “Simon Search.” - Sounding alarm bells (that likely only our loyal Omni Talk fans will hear) on Amazon’s second Style

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52:36

Fast Five | Walmart Is Automating, Target Is...

Omni Talk Retail ·

2022/06/16

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, A&M's Chad Lusk and Truett Horne join Chris Walton and Anne Mezzenga to debate: - The significance of Walmart's new automated fulfillment centers - Target's recent earnings warning - Simon's new "National Outlet Shopping Day" - Sam's Club charging regular old Sam's Club members for curbside pickup - And Amazon trying to one-up Walmart with its own drone announcement this week There's

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35:33

Spotlight Series | Empowering The Contact Center With...

Omni Talk Retail ·

2022/06/06

In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Talkdesk's VP Global Industry Strategy for Retail & Consumer Goods and fellow Top 100 Retail Influencer Shannon Flanagan. Together the three of them discuss: - The role of retailers to provide great product and great service - The dwindling use of the "secret shop" - Creating experiences that make your customers happy, when pre-purchase customer service is now just as important as

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40:27

Fast Five | Dollar General Expands Self-Checkout, Old...

Omni Talk Retail ·

2022/06/03

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton went deep on: - Dollar General’s self-checkout only pilot - Brookfield and Sephora’s new “curbcierge” service - UPS acquiring Delivery Solutions - Tortoise’s remote-controlled store on wheels at the Mall of America - And closed with a look at Old Navy’s decision to cut back on its more inclusive sizing strategy There’s all that, plus

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40:52

Fast Five | Amazon Style Debuts, Walmart Misfires (So...

Omni Talk Retail ·

2022/05/27

In today's take no prisoners Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton: - Give their very early take on Amazon's new Amazon Style store. - Lambast Walmart from the high heavens for its drone announcement this week. - Laud Firework for its recent $150 million investment round, as it continues to push the boundaries and lead the way in livestream commerce. - Question whether Wayfair chose the

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30:46

Ask An Expert | A Mid-Year Report On Livestream...

Omni Talk Retail ·

2022/05/26

Livestreaming, and specifically Firework, was the #1 hot topic coming out of Shoptalk this year. So Omni Talk Retail invited Firework CEO and Co-Founder Vincent Yang back to provide his mid-year report on the state of livestreaming across retail for the latest installment of our Ask An Expert Series. Chris Walton and Anne Mezzenga get Vincent’s thoughts on: - What changes he is seeing in retailers’ approaches to livestreaming - Whether retailers are heeding his past advice of streaming on their

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32:37

Spotlight Series | Battling Account Takeover Fraud...

Omni Talk Retail ·

2022/05/24

In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or ATO, if you are in the know). Together they discuss: The rise of e-commerce and the increasing strain placed on fraud prevention What account takeover is and why it is so much more sinister than just using someone’s credit card number And why a

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47:28

Fast Five | Target & Walmart's Earnings, Instacart's...

Omni Talk Retail ·

2022/05/20

In today's episode of the Omni Talk Retail Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, David Ritter and Michael Simoncic join Chris and Anne to discuss: What to make of Target and Walmart’s earnings this week How warm and fuzzy we should feel about Instacart’s IPO plans Whether Peloton planning to sell through third-party retailers for the first time ever makes strategic sense Why Zara’s move to charge U.K. customers for returns feels like a

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36:19

Ask An Expert | The Future Of Customer Service & Loyalty

Omni Talk Retail ·

2022/05/18

Amid the ever-increasing omnichannel nature of our retail experiences, it can be difficult to know how best to solve customer issues when they arise. It isn’t as simple as just having great person-to-person customer service anymore. So Omni Talk is pleased to announce that Talkdesk’s Genesis Miranda Longo, Head of Industry Marketing for Retail and Consumer Goods, and Antonio Gonzalez, Head of Industries Research & Insights, join Chris Walton and Anne Mezzenga for the latest installment of their

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34:33

Spotlight Series | Turning Everything From Phones To...

Omni Talk Retail ·

2022/05/18

What devices in your store could be working harder for you? That is the question we posed to Scandit CTO and Co-Founder Christian Floerkemeier in our latest Omni Talk Retail Spotlight Series Podcast. Chris Walton and Anne Mezzenga discuss with Christian: - How everything from an iPhone to a floor scrubber can become a smart data capturing device within a retail store - Tackling hiring and training challenges by capturing smart data on an employee's own or company provided mobile device -

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32:58

Spotlight Series | Deploying Computer Vision In A...

Omni Talk Retail ·

2022/05/16

In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Rafay's CEO Haseeb Budhani and HP's VP of Retail and Industry Solutions Cory McElroy to dive deep into the topic of what it takes to scale computer vision implementations across thousands of store locations. Together they discuss: - How computer vision has moved from a "science project" to a business necessity - In what areas retailers are most interested in applying computer vision - The

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35:00

Fast Five | Starbucks In The Metaverse, Robots...

Omni Talk Retail ·

2022/05/11

In today's special Wednesday edition of the Omni Talk Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga: - Discuss why IKEA's new store investment plans show just how smart of retailer IKEA is. - Laud Unilever for its bold move to deploy mobile ice cream stores with Robomart. - Grow skeptical of Adidas's all-in move with Foot Locker. - Debate whether Sweetgreen's new digital order pickup-only store is something more

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37:13

Fast Five | Target 'Nails' It Again, While H-E-B Goes...

Omni Talk Retail ·

2022/05/06

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga: - Had a split opinion on Publix's new nano-fulfillment partnership with Instacart. - Both extolled the virtues of the one-stop shop and H-E-B's newest store concept down in Texas. - Praised Verizon for going all-in on 24/7 pickup lockers. - Tipped our caps to Target for once again getting omnichannel retail tech right, as evidenced by their recent pilot

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36:22

Fast Five | Buy With Prime, American Eagle Makes...

Omni Talk Retail ·

2022/04/29

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga had a ball discussing: - Amazon’s newest suburban store Amazon Go concept, replete with made-to-order food, and whether it could one day soon evolve into “the gas station of the future.” - A really interesting new store concept from online retailer MorningSave down in Texas that promises to meld the beauty of the online treasure hunt with in-store

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33:55

Fast Five | Amazon's Letters, Lululemon's New...

Omni Talk Retail ·

2022/04/22

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga: - Gave their hot take on Andrew Jassy’s first-ever letter to Amazon shareholders - Had mixed feelings on Lululemon’s new subscription program - Took a second to bash the Yankees as they discussed Caper Counter at Fenway Park - Exhibited a high degree of skepticism around the new Champs store concept - And closed with a look at Pensa’s new deployment with

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46:53

Meta's Metaverse Moves, Zara's High-Tech Flagship,...

Omni Talk Retail ·

2022/04/15

In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, A&M’s Chad Lusk and Hemant Kalbag joined Anne as they debated: -An Earth Day Resale PR blitz from multiple retailers, including Target partnering up once again with ThredUP. -Zara’s new knockout high-tech, half-warehouse flagship store in Madrid finally enabling mobile self-checkout for apparel. - Meta giving creators the green light to sell virtual goods in the metaverse - Santa

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1,594 results

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