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PODCAST

The MSDW Podcast

MSDynamicsWorld.com

The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.

business tech news

All Episodes

20:41

Why manufacturers are investing in Dynamics 365 Commerce

The MSDW Podcast ·

2023/02/07

This episode is sponsored by Evenica. Manufacturers have made a lot of progress on their e-commerce journeys in recent years, and Microsoft Dynamics 365 Commerce offers some interesting ways for these companies to achieve sales and broader customer experience goals. Our guest, Stefanie Richter of Evenica, explains how manufacturers are approaching commerce plans today and how those decisions influence technology investment. Stefanie shares her takeaways from this year's NRF BIG Show, a

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38:50

AP automation and the modern world of work

The MSDW Podcast ·

2023/01/26

This episode is sponsored by KwikTag by enChoice. The world of work has changed in recent years, and today's AP departments find themselves working to meet both the performance demands of their businesses and the career interests of employees. Our guests on this episode, Mary Miller and Sean Fitzgerald of KwikTag by enChoice, share their perspective on recent research on the impact of remote work and the implications on enterprise software investment. They share their own experiences working

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30:48

Commonly Seen Document Management Challenges in...

The MSDW Podcast ·

2023/01/09

This episode is sponsored by Formpipe. Formpipe’s Business Solutions Consultants Soren Hjorth and Stefan Kristiansen join us to discuss commonly seen document management requirements in the Dynamics community. As more customers modernize from on-premises to cloud ERP solutions, their requirements and expectations for document automation often change, our guests say. Organizations today want greater speed, universal access and control, and better integrations, among other things. We also discuss

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54:17

Microsoft Dynamics ERP veterans discuss joining the...

The MSDW Podcast ·

2023/01/02

Dynamics ERP veterans Tanya Henderson and Steve Endow join the podcast to discuss their new ISV venture focused on the Dynamics 365 Business Central market, Blue Dragonfly. They also talk about their overall career journeys from a focus mostly on Dynamics GP a few years ago to now working primarily with Business Central. They bring some unique observations to what's happening in the BC space, including their outlook on how AppSource is changing, the differences in how Microsoft seems to run its BC

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19:24

NMB Solutions expands in Europe with new shipping...

The MSDW Podcast ·

2022/12/16

This episode is sponsored by NMB Solutions. Microsoft Dynamics 365 Finance and Supply Chain Management customers in Europe face unique challenges related to transportation and shipping. Our guest, Nathaniël Nguyen, Director of Sales at NMB Solutions, tells us about some of the needs that customers and partners in Europe are facing, including the complexity of parcel shipping today. Nathaniël explains why NMB has opened its European office, how parcel shipping has evolved, the impact of

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23:12

MSDW Podcast: News Roundup, December 2022

The MSDW Podcast ·

2022/12/02

On this news roundup episode of the MSDW Podcast, our editorial team recaps recent coveraging including news from the Business Central partner channel, Microsoft's marketing executive shakeup, Power Platform licensing, SAP opportunities, cloud consumer protections, and more. Articles discussed in this episode include: Directions EMEA: Dynamics 365 Business Central updates cross product lines as Microsoft re-organizes marketing leadership Microsoft CVP Alysa Taylor departs Business Applications

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30:51

How do business documents fit into your Dynamics...

The MSDW Podcast ·

2022/11/29

This episode is sponsored by Formpipe. Every Dynamics 365 ERP implementation must deal with business documents, whether printed or digital. An cloud ERP migration is a great opportunity to modernize document management, says our guest, Jeff Goffinet, North America Partner Sales Director at Formpipe. He shares stories of how companies in various industries have approached their digital transformations with document management in mind and the ways industry-specific needs can drive priorities.

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33:51

The Benefits of Dynamics GP Upgrades

The MSDW Podcast ·

2022/11/03

This episode is sponsored by Enavate. Microsoft Dynamics GP customers have a lot of consider as they plan for 2023. The product's outlook remains unchanged, despite some confusion caused by Microsoft in recent weeks. But with the move to Microsoft's modern lifecycle and the ongoing push for greater Business Central adoption, GP customers need to understand what their upgrade path looks like and how they can best navigate the decisions around it from a range of perspectives. Our guests on this

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27:33

Beyond standard bank reconciliation in Dynamics 365...

The MSDW Podcast ·

2022/10/27

This episode is sponsored by Nolan Business Solutions. Nolan Business Solutions recently launched their Microsoft Dynamics 365 Business Central solution for cash management. We are joined by Carole D'Arcy and Derek Beaupre of Nolan to get their perspective on bringing a successful solution from the Dynamics GP world to Business Central. They tell us why ISVs like Nolan who are bringing mature solutions to BC is so crucial for partners looking to sell both new BC deployments and to upgrade legacy

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42:13

What's changed for SMB Dynamics partners in the...

The MSDW Podcast ·

2022/10/21

We talked to Peter Wolf of Azamba and AJ Ansari of DSWi in May just after Microsoft announced the Microsoft Cloud Partner Program (MCPP) and they had a range concerns about how the early details appeared to impact SMB Business Applications partners. In short, the scoring at the time seemed geared toward enterprise-level partners and ran the risk of shutting a whole segment of partners out of the benefits they enjoy today by achieving Gold and Silver status. Today, the story is quite a bit different

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17:48

Why CRM automation will set you, and your reps, free

The MSDW Podcast ·

2022/10/05

This episode is sponsored by AutoPylot Technologies. It’s a universal complaint: the sales reps don’t use the CRM. It’s too much effort and takes too much time. As a result, the data in a system like Dynamics 365 Sales is incomplete. CRM may fail to meet expectations, yet the CRM remains the data touchpoint to a range of downstream business processes and decisions. In this episode, we talk with Steve Shaw of AutoPylot Technologies Corp. about how and why they have entered the Microsoft Dynamics

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31:50

Helping Microsoft Partners with Dynamics 365 Cloud...

The MSDW Podcast ·

2022/09/29

This episode is sponsored by Enavate. Cloud ERP and CRM migrations remain a significant but challenging opportunity for Microsoft partners. From Dynamics GP and NAV to AX and CRM, Dynamics customers are planning for the future of their enterprise solutions, but the path forward is not always clear, both in terms of understanding the technical challenges and planning for the optimal future state. Jennifer Ranz and Chad Sogge of Enavate join us on this episode to provide updates on their team's

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34:16

Microsoft Power Platform Conference 2022 Recap

The MSDW Podcast ·

2022/09/28

The first Microsoft Power Platform Conference (MCCP) 2022 has now concluded, and we catch up with Microsoft MVP Asif Rehmani to discuss what we learned at the event. We review some of the things we learned about Power Platform's position within the larger Microsoft Cloud, how SharePoint will co-exist with it, the various user roles related to Power Platform adoption, and our perception of the Microsoft product team's outlook. We also look ahead to how Power Platform events supported by Microsoft

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20:44

Machine Learning in Accounts Payable for Dynamics 365

The MSDW Podcast ·

2022/09/13

Editor's Note: This episode is sponsored by Dooap. Machine learning technology has become more common and more accessible in AP automation solutions in recent years. Our guest, Kristin Ewart of Dooap, tells us how her clients are deploying ML as part of their AP and invoice management solutions today and how the experience has transitioned from one of training and modelling to one of passive learning and rapid deployment. But all ML capabilities are not created equal, and Kristin offers

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28:32

The value of a platform for business process consumption

The MSDW Podcast ·

2022/09/08

This episode is sponsored by Mavim. An organization can invest in extensive business process modeling, but without an effective way for workers to access that information, the effort may not lead to any noticeable improvements. Our guest on this episode, Shrikanth Balla, product lead for Mavim Portal, focuses his efforts on the challenge of helping an organization's people access process models and consume the guidance to incorporate it into their work. Shrikanth explains more about where the

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23:43

Conversation intelligence's current impact and future...

The MSDW Podcast ·

2022/08/24

The delivery of sales-related technology solutions never stops evolving, and our guest, Chuck Ingram of CongruentX, believes advances in conversation intelligence are poised to become a critical piece of the puzzle for sellers. One of the things that makes conversation intelligence so interesting, Chuck explains, is how quickly the segment has emerged and impacted organizations, with specialist vendors taking market share while the CRM behemoths like Microsoft also step up their offerings. Chuck

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24:27

Building a digital supply chain

The MSDW Podcast ·

2022/08/17

Editor's Note: This episode is sponsored by TIE Kinetix. No two companies follow the same path to modernizing their supply chain, but successful supply chain transformation projects share some important characteristics, says our guest Dave Mazur of TIE Kinetix. The decision to move ERP to the cloud is one example of a critical moment for many organizations, representing an opportunity to embrace broader changes in both tools and processes. That includes digitizing documents, improving

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01:12:24

Including End Users in a Dynamics 365 Business...

The MSDW Podcast ·

2022/08/05

Is your company preparing to implement permissions in Business Central but doesn’t quite know where to start? Or have you already implemented permissions, but they aren’t quite working as planned? In this discussion with Cari Corozza and Cynthia Priebe of New View Strategies, we discuss a start to finish approach to implementing permissions in Business Central. Cynthia and Cari share real-life stories on why implementing permissions should be more than IT project. Learn more: Cari's article

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30:14

Understanding modern supply and demand planning for SMBs

The MSDW Podcast ·

2022/08/03

Editor's Note: This episode is sponsored by Netstock. Netstock CTO Barry Kukkuk and his co-founders wanted to bring advanced inventory management capabilities enjoyed by enterprises to the SMB market. It was a business opportunity for sure, but democratizing these tools by using new pricing enabled by cloud computing and SaaS business models was also part of the team's ethos, he explains. After all, who wants a business landscape controlled solely by the Amazons and Walmarts of the world? On

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16:50

July 2022 (pre-Inspire) news roundup

The MSDW Podcast ·

2022/07/18

With Microsoft’s annual global partner event Inspire 2022 set to begin this week, we look back at some of our relevant reporting and features. Recent coverage discussed by the MSDW and MSCN editorial team on this episode includes: The departure of channel chief Rodney Clark and some analysis of the future of Microsoft’s executive leadership of channel and ecosystem. And just after we recorded this episode, Microsoft announced its new partner ecosystem leadership. Microsoft has unveiled Viva

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