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PODCAST

Funeral Service Insider: The Podcast

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

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All Episodes

08:16

Park Lawn Next Steps, Cremation Temps Lowered, Found...

Funeral Service Insider: The Podcast ·

2024/06/21

Park Lawn has set the record and meeting date for its special meeting of shareholders. This meeting is convened to consider the proposed going private transaction. Under the terms of the transaction, Viridian Acquisition of Homesteaders Life Company and Birch Hill Equity Partners Management Inc., will acquire all outstanding common shares of Park Lawn at a price of $26.50 per Share. The Special Meeting will be conducted virtually on July 29, 2024. Park Lawn will share more details about the

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44:00

Mortuary School: Beyond Embalming with Faith Haug

Funeral Service Insider: The Podcast ·

2024/06/17

Faith Haug, who runs the mortuary science program at Arapahoe Community College in the Littleton, Colorado, transformed the curriculum by incorporating modern practices and a broader understanding of death care. Click here for full show notes.

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12:01

Pride-Friendly Funeral Homes, ‘Chop Shop’ Series, and...

Funeral Service Insider: The Podcast ·

2024/06/14

As your trusted source for funeral service news and updates, we wanted to share the links to the stories we covered in this episode of In Case You Missed It. - LGBTQIA+ Funeral website launches - Closure and succession - Performance Tracker X Customer Service Trends & Insight Report Award - 'Chop Shop' Series Announced - Funeral Home Evicts County Full Show Notes:

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10:14

Park Lawn Goes Private, Mr. Gay GB, Cremation...

Funeral Service Insider: The Podcast ·

2024/06/07

In this week's episode, Tony Russo covers some headline-making news in funeral service. From the acquisition of Parklawn by Homesteaders Life Company and Birch Hill Equity Partners Management to the regulatory changes in New York and Pennsylvania, Tony delves into the implications for funeral homes and crematories. He also touches on the noteworthy story of funeral director Stephen Corpe, a candidate for Mr. Gay Great Britain 2024, and the innovative cost-saving measures implemented by Wabash County

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30:50

Grief Support: Empowering Grievers with Crystal Webster

Funeral Service Insider: The Podcast ·

2024/06/03

In this week’s episode, Crystal Webster, founder of Sharing Solace, shares stories and insights highlighting the transformative power of community support and the journey from grief to healing. Click here for full show notes.

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10:52

Illinois Tracking Regulation, Contentious Elections...

Funeral Service Insider: The Podcast ·

2024/05/23

As your trusted source for funeral service news and updates, we wanted to share the links to the stories we covered in this episode of In Case You Missed It. The debate surrounding preneed sales and a response to a Wall Street Journal article Regulatory developments in the Illinois State House regarding a tagging system for human remains Election challenges in Chatham County, Georgia, for the position of coroner (UPDATE!) A new scholarship donation opportunity Happy Memorial Day!

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30:45

Green Funerals: Ceremonial Caskets as an...

Funeral Service Insider: The Podcast ·

2024/05/20

Ceremonial caskets can be a big part of helping green your business. Click here for complete show notes.

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06:00

Bad Actors Get Caught: Funeral Industry News from FSI

Funeral Service Insider: The Podcast ·

2024/05/17

Click here for complete show notes.

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10:43

Funeral Service News: Carriage Earnings, Mortuary...

Funeral Service Insider: The Podcast ·

2024/05/10

Click here for complete show notes.

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38:37

Grief Support: Children’s Books about Death with...

Funeral Service Insider: The Podcast ·

2024/05/06

In the latest episode of Funeral Service Insider, Amanda Marie Eilis King talks about the importance of children’s books and resources in funeral service. Click here for complete show notes.

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13:17

Funeral Service News: SCI Lawsuit, Earnings Season...

Funeral Service Insider: The Podcast ·

2024/05/03

A roundup of this week's news in the end of life industry. Click here for complete show notes.

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10:07

Funeral Service News: FTC, DOL and the Weekly ICYMI...

Funeral Service Insider: The Podcast ·

2024/04/26

In this episode of Funeral Service Insider, we discuss how recent FTC and Department of Labor changes could affect funeral service, plus a roundup of funeral service news from the week. Click here for complete show notes.

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35:55

Tech In Funeral Service: Eco-Friendly, "Frictionless"...

Funeral Service Insider: The Podcast ·

2024/04/22

Click here for full show notes.

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41:31

Funeral Service News: American Cemetery & Cremation...

Funeral Service Insider: The Podcast ·

2024/04/08

In this episode of Funeral Service Insider, Tom Nondorf, who joined Kates-Boylston Publications in late November as the new editor of American Cemetery & Cremation magazine. His responsibilities include finding and developing stories, as well as working closely with writers. Click here for complete show notes.

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36:44

Empowering the Next Generation: Madeline Lyles on...

Funeral Service Insider: The Podcast ·

2024/03/25

Funeral director Madeline Lyles discusses the summer camp she and business partner Dana Taylor created for young individuals interested in funeral service. Click here for full show notes.

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38:31

Graves: A Cultural History with Allison C. Meier

Funeral Service Insider: The Podcast ·

2024/03/11

In this episode, we speak with writer and tour guide Allison Meier about burial practices, cemeteries, and her latest book, “Grave.” Meier shares her insights on the cultural and societal significance of graves, drawing from her experiences leading tours at New York City area cemeteries and her profound interest in the storytelling potential at these historical sites. Click here for full show notes.

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37:38

Improving Follow-Up, Phone Etiquette, and Lead...

Funeral Service Insider: The Podcast ·

2024/02/26

In this episode, we speak with Niki Wiedeman, call excellence facilitator for Dead Ringers, a secret shopper/phone etiquette consulting company, about the importance of impeccable customer service when answering the phone. Click here for full show notes.

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44:42

The Rise of Direct Aquamation with Eric M. Bester

Funeral Service Insider: The Podcast ·

2024/02/12

Eric M. Bester talks about "Tranquility Cremation by Aquamation” which was the first standalone facility of its kind in North Carolina, possibly the country. Click here for complete show notes.

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32:30

Recruitment and Retention Insights with Bob Heidlage

Funeral Service Insider: The Podcast ·

2024/01/29

Bob Heidlage, president and managing partner of Global Recruiters of Batesville, discusses the ins and outs of recruiting and retaining employees in the funeral service profession. Click here for full show notes.

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33:10

Maximizing Production and Managing Labor Costs with...

Funeral Service Insider: The Podcast ·

2024/01/15

In this episode of Funeral Service Insider, we speak with Bill Ford, president of SESCO Management Consultants, about aspects of the Kates-Boylston Compensation Report, which collected a decade’s worth of data from funeral directors and funeral home owners. Click here for complete show notes.

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179 results

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