We're in beta. Stay tuned for updates.x
Loading...
PODCAST

CX RIOT RADIO

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

All Episodes

00:04:56
Espresso Shot: Simplifying the Peak-End Rule
CX RIOT RADIO ·
2023/06/30
en
00:12:53
Unmasking the Delight Fallacy
CX RIOT RADIO ·
2023/06/27
en
00:04:36
Espresso Shot: EX=CX²
CX RIOT RADIO ·
2023/06/26
en
00:06:01
Espresso Shot: The Hidden Power of Positive Reviews
CX RIOT RADIO ·
2023/06/23
en
00:13:30
The Unfiltered Truth about Poor Customer Experience
CX RIOT RADIO ·
2023/06/21
en
00:09:39
From Scripts to Subversion: Embracing Punk Rock Ethos...
CX RIOT RADIO ·
2023/06/14
en
00:11:56
Embracing the Minimum Effective Tech Stack
CX RIOT RADIO ·
2023/06/07
en
00:11:42
Efficiency and Progress Are Ours Once A-More
CX RIOT RADIO ·
2023/05/31
en
00:10:11
Shattering the Silos: Holy Unity for Unstoppable Triumph
CX RIOT RADIO ·
2023/05/24
en
00:06:10
CaffCX Throwback- Humanized CX
CX RIOT RADIO ·
2023/05/17
en
00:10:27
Why You Should (Sometimes) Fire Customers
CX RIOT RADIO ·
2023/05/10
en
00:12:59
A Firestorm to Purify the Bane that Customer Service...
CX RIOT RADIO ·
2023/05/03
en
00:14:23
Personal Development in the Contact Center
CX RIOT RADIO ·
2023/04/26
en
00:08:15
The Caffeinated CX Mindset
CX RIOT RADIO ·
2023/04/19
en
00:11:39
The Power and Pitfalls of Personalization
CX RIOT RADIO ·
2023/04/12
en
00:13:23
Is QA Workplace Bullying?
CX RIOT RADIO ·
2023/04/05
en
00:11:02
Improving Your Bottom Line by Improving Company Culture
CX RIOT RADIO ·
2023/03/29
en
00:28:25
Taking Care of the Voice of Your Company with Zac...
CX RIOT RADIO ·
2023/03/22
en
00:17:20
Increasing Empathy, Decreasing Effort
CX RIOT RADIO ·
2023/03/15
en
00:32:20
Sales Training for Plumbers w/Tony Gee
CX RIOT RADIO ·
2023/03/08
en
280 results

Similar Podcasts