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PODCAST

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and

All Episodes

14:59
The Duality of Dining and Entertainment with Dale...
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20:42
Inclusive Leadership: Transforming the Restaurant...
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20:10
Unveiling the Recipe for Restaurant Expansion with...
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22:11
Customer Loyalty in a Competitive Industry With Joe...
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18:02
Setting the Table for Success in Brand Expansion With...
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18:17
Behind the Scenes of a Successful Restaurant...
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24:54
Emerging Trends and Challenges in the Restaurant...
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18:19
A Slice of Superior Customer Service With Deric...
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16:24
Rethinking Restaurant Marketing With Chip Klose
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15:39
Keeping The Human Touch with Andrew Simmons
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22:11
Leading and Evolving Successful Restaurant Brands...
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25:25
Reimagining the Future of Food with Benjamin Kaplan
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19:46
Transforming the Restaurants of Tomorrow with Andy...
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18:26
Unlocking the Secrets of Customer Loyalty with Danny...
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18:29
Trailblazing Restaurant Tech With Priyam Saraswat
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23:38
Cutting Deep Into Restaurant Concepts With Mark...
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28:36
Bottom Line Boosting With Mark Kelnhofer
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21:59
Proactive Retention Strategy With Hamed Mazrouei
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21:12
How to Connect Rather Than Transact With Lisa Miller
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22:31
Redefining Customer Loyalty With Ken Bott
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