x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Uncharted Veterinary Podcast

Uncharted Veterinary Community

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don"t get discussed. We"ll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your

business

All Episodes

01:02:01

UVP 174 Do You Really NEED an online pharmacy?

The Uncharted Veterinary Podcast ·

2022/04/20

This week on the podcast, Stephanie Goss is joined by Jenn Galvin, Practice Manager/Practice Owner. Jenn is an Uncharted member with a passion for spreadsheets, inventory and home delivery and she was the first person I thought of to kick this topic around when I saw the letter we got in the mailbag. A manager of a corporate practice wrote in and asked about our take on encouragement from their corporate leadership to begin outsourcing a lot of product off their clinic shelves into their online

en

00:58:20

UVP 173 I Don’t Like My Boss’ Style

The Uncharted Veterinary Podcast ·

2022/04/13

When your direct boss sucks the life out of you, what do you do? This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a mailbag letter from a veterinarian who transitioned out of their old practice and into a new one. They love the team, the clients and the work. There is just one problem… the medical director has a polar opposite leadership style from our vet friend and it is sucking the life out of everything at work. Let’s get into this… Links: Upcoming events:

en

01:00:47

UVP 172 I'm The Boss Now, Can We Still Be Friends?

The Uncharted Veterinary Podcast ·

2022/04/06

When you become the boss, can you still be friends with your team? This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a mailbag letter signed “Another Lonely Manager”. This manager transitioned from being a tech to being the boss and they are struggling with two questions - Can you expect to continue to be friends with your co-workers when you are promoted and become their boss? And how do you deal with feeling like a lonely leader at work? Let’s get into this…

en

00:55:31

UVP 171 The Entire World Is On Backorder

The Uncharted Veterinary Podcast ·

2022/03/30

This week on the podcast, Stephanie Goss is joined by Nicole Clausen of Veterinary Care Logistics. These days, it feels like the whole world is on backorder. Both Stephanie and Nicole are shocked and surprised regularly, at how many practices they talk to that have absolutely ZERO plan for what to do when things run out and aren’t available. In this episode, we are going to laugh, nerd out about inventory, practice management software and home delivery/online pharmacies. We are going to discuss what

en

01:08:19

UVP 170 (HOF) Making Staff Meetings Worth It

The Uncharted Veterinary Podcast ·

2022/03/23

This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feeling very frustrated with the way that their practice managers are running team meetings. Meetings happen once a month and seem to have become a two hour laundry list of things to lecture at the team about, sometimes the same topics over and over. Our medical director is wishing that the meetings would become something that the team not only wants to

en

01:14:11

UVP 169 The Struggle Of Modernizing An Older Practice

The Uncharted Veterinary Podcast ·

2022/03/16

This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a question that came in through the mailbag from a friend and colleague of theirs. This DVM is thrilled to have purchased their own practice. They are making a shift from managing multiple locations with multiple DVMs at each practice into a much smaller, rural one DVM practice however and they are facing some challenges. The medicine, the facilities, the technology has all been in place for a quite awhile and our DVM

en

01:03:19

UVP 168 The Team is Mad When I Won’t Cover For Them

The Uncharted Veterinary Podcast ·

2022/03/09

This week on the podcast, Dr. Andy Roark and Stephanie Goss are sharing a conversation they recently had with a group of managers who was struggling with something that feels familiar to us all at this point. These managers are short handed. And a lot of them came into their roll from the team side so they have the skills to fill in on the floor when needed. Their teams are really getting frustrated and/or angry with them when they refuse to cover gaps in the schedule in order to get their own jobs

en

00:54:48

UVP 167 Can You Teach Someone How To Be A Team Player?

The Uncharted Veterinary Podcast ·

2022/03/02

This week on the podcast, Dr. Andy Roark and Stephanie Goss are walking through their take on a conversation that Stephanie recently had with a fellow manager. This manager reached out, at their wits end, asking “Please, tell me there is some sort of training/tools I can use because my team is struggling with acting like we are all team players! This every person unto themselves thing has GOT to stop.” We thought it would make a great podcast conversation to have with you all so let’s get into this…

en

01:06:25

UVP 166 My Client Doesn't Believe In Science

The Uncharted Veterinary Podcast ·

2022/02/23

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from Dr. The Earth Is Round. This veterinarian is frustrated with a few clients that do not seem to believe in science. Dr. The Earth Is Round is wondering “What do I do when they are angry about wearing a mask during a pandemic spike, don’t think vaccines actually work, and only want to do what is “natural” (like giving antlers to chew for dental health)? How do you talk to these people?” Let’s get into this…

en

00:51:21

UVP 165 My Tech Takes Risks

The Uncharted Veterinary Podcast ·

2022/02/16

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager who is wondering how to handle an issue with a specific team member. This team member is a wonderful technician, who is generally well liked by the team. They seem to have one (little) habit that gets them into (sometimes BIG) trouble. They put themselves into situations sometimes that are unnecessarily risky - trying to do jugular blood draws by themselves, for example. The rest of the

en

01:00:35

UVP 164 It’s Finally Time to Fix The Gossip Culture

The Uncharted Veterinary Podcast ·

2022/02/09

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a challenge from a practice manager who has quite the challenge and an incredible opportunity on their hands. This manager previously had a practice owner who didn’t deal with any of the interpersonal conflicts, gossip or lack of communication skills on the team. Now they have moved on out of the picture and this manager is being supported by leadership to address the issues. They have been approaching the gossip and lack of

en

01:05:37

UVP 163 - How Do I Keep Client Negativity from...

The Uncharted Veterinary Podcast ·

2022/02/02

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager. The entire world is struggling these days with short tempers, disgruntled with life attitudes, frustrations shared publicly about things that weren’t always so public before. Everyone in veterinary medicine has been impacted by at least one grumpy or short tempered person since this pandemic began - Andy and Stephanie both certainly understood where this manager was coming from. Their

en

00:51:14

UVP 162 The Leadership Actions that Drive Culture

The Uncharted Veterinary Podcast ·

2022/01/26

This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol’s co-authored research piece Leadership Actions and their Effects on Practice Culture. They discuss the importance of culture, why it is so rarely prioritized, what effect increasing corporatization is having on veterinary workplace culture, and which actions leaders take (or don’t take) that most directly impact clinic culture. LINKS: Leadership Actions and their Effects on Practice Culture:

en

00:35:12

UVP 161 Is People Insurance the Problem with Pet...

The Uncharted Veterinary Podcast ·

2022/01/19

This week on the podcast, Dr. Andy Roark and Stephanie Goss are joined by Melissa Gutierrez, Senior Vice President and General Manager of Pets Best Insurance Services. We are super excited to talk with Melissa about an interesting question regarding pet health insurance, which is “Is people insurance the problem with pet health insurance?” Let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ April 2022 - Registration is now open! In celebration of 5 years serving

en

01:00:23

UVP 160 Balancing Act

The Uncharted Veterinary Podcast ·

2022/01/12

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice owner whose inquiring mind wants to know: how do I get my associate(s) to be more productive and still support work life balance? The ask by this practice owner is being influenced by the fact that they seem to produce more revenue in 3 days than an associate can produce in 4 days a week. The practice is growing and profitable and everyone is onboard with the idea of expanding their hospital

en

00:37:15

UVP 159 The Case For Cubex In The Short - Staffed Clinic

The Uncharted Veterinary Podcast ·

2022/01/10

This week, Dr. Andy Roark and Stephanie Goss have a bonus episode for you! We recently sat down with Joey Campagna, the head of Marketing and Business Development for Cubex. We wanted to talk with Joey because the hiring environment is so difficult and it seems like everyone is short-staffed. So in an effort to find solutions to help offload some tasks that might be automated, we’ve been talking a lot about CUBEX inventory management and the possibilities to leverage the system as sort of an

en

00:53:47

UVP 158 Can We Offer Flexibility?

The Uncharted Veterinary Podcast ·

2022/01/05

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a technician who is looking around at our field and wondering - How do we compete with other industries? In a time where more and more employees are looking for flexibility in their schedules, in their work environments, in their benefits and in their roles within companies, how does veterinary medicine redefine ourselves and shake up the status quo in a way that allows us to remain competitive and

en

00:54:18

UVP 157 Between a Rock and a Hard Place

The Uncharted Veterinary Podcast ·

2021/12/29

This week on the podcast, Dr. Andy Roark and Stephanie Goss are weighing in on a recent conversation that Stephanie had with a fellow manager. This manager has a technician on their team who is excellent at their job, high skills and overall well liked by the team. However, it seems like they have a teeny, weensy little flaw in that they are one of the most pessimistic people that this manager has ever encountered. Most of the team shrugs it off as “This is just Kelly, being Kelly” and yet there are

en

00:50:07

UVP 156 How Do I Know If This Place Is a Fit?

The Uncharted Veterinary Podcast ·

2021/12/22

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a soon to be veterinary technician. Our soon to be tech is about to begin their program externship experiences and is looking for a little guidance on how to choose a practice that feels like the right fit for them. They are asking themselves (and us) “How do I know if it’s a place I should stay away from?”. They shared that they have procedures/processes that feel ethically right and wrong to them to help

en

01:06:15

UVP 155 Making Staff Meetings Worth It

The Uncharted Veterinary Podcast ·

2021/12/15

This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feeling very frustrated with the way that their practice managers are running team meetings. Meetings happen once a month and seem to have become a two hour laundry list of things to lecture at the team about, sometimes the same topics over and over. Our medical director is wishing that the meetings would become something that the team not only wants to

en

326 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...