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PODCAST

The Crisis Cast

Lissa Druss & Thom Serafin

The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.

business management

All Episodes

18:16

Dan Lipinski - Driving Independents II

The Crisis Cast ·

2022/07/13

This visit to the Crisis Cast chat room isn't as much a "part two" as it is a case study. Former U.S. Congressman Dan Lipinski returns to share what it takes for independent candidates to get on the ballot. It is an unreasonable and uphill climb. During this follow-up conversation with Thom Serafin, Lipinski explains the backstory on his most recent Chicago Tribune commentary. It includes the inveiling of a partnership with Congressman Adam Kinzinger.

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33:08

Dan Lipinski - Driving Independents

The Crisis Cast ·

2022/07/10

In a recent commentary for the Chicago Tribune, former Congressman Dan Lipinski wrote "our two failing parties need to be shaken up by independents." During this episode of The Crisis Cast, Lissa & Thom get to the heart of the legislative gridlock in Washington -- our immovable party lines. While Lipinski ponders a personal return to the campaign trail without party constraints, he is also leading the charge lift up independent candidates. But what's standing in the way? Many of the answers are

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41:04

Greg Hinz - Sourcing The Truth

The Crisis Cast ·

2022/06/26

Greg Hinz proudly states his purpose on the planet is to keep "them" honest. In this case, "them" is elected officials across Illinois, and in his hometown of Chicago. During this visit to the chat room, Lissa & Thom get a major download on Illinois' summertime primary election. Plus, Greg grades the performance of Governor J.B. Pritzker and Mayor Lori Lightfoot. Hinz has been a magnet for Crain's Chicago Business readers since 1986, and he shares his thoughts on the youth movement in

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29:53

John Kass - The Bark & The Bite

The Crisis Cast ·

2022/06/23

Syndicated columnist and lifelong scribe John Kass, returns to The Crisis Cast to share his dream. Drawing upon an image crafted by Norman Rockwell, Kass wants us all to speak freely, again. Without fear of cancellation. Plus, Lissa & Thom take a walk through John's 'process' for writing his columns at JohnKassNews.com. During this visit to the chat room, John reveals his admiration for the crisis management of Ronald Reagan and Mayor Harold Washington's successor, Eugene Sawyer. But the real

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31:05

Kam Buckner - Son of Chicago

The Crisis Cast ·

2022/06/13

Discipline does not necessarily equal disciplined. The former can be arbitrary. The latter requires a leader who uses thoughful analysis. Kam Bucker joins Lissa & Thom for a conversation that focuses squarely on reducing crime and advancing education. Since 2019, Buckner has served in the Illinois House of Representives, and now he wants to serve as mayor of America's 3rd largest city.

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38:14

Paul Vallas - Service To Cities

The Crisis Cast ·

2022/06/01

Casinos can't cure a pension crisis, just like a lottery can't 'win you' better schools. That's just one of the warnings from Chicago's newest mayoral candidate. In this episode of the Crisis Cast, Lissa & Thom chat with urban visionary, Paul Vallas. He is passionate about community policing, and stops by our chat room to explain why he should be "CEO" of the nation's 3rd largest city.

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34:33

Rich King - Life's True Value

The Crisis Cast ·

2022/05/19

How do you escape racial bias, when it is all around you? Veteran sports journalist, Rich King, has a few answers. In this episode of the Crisis Cast, Rich reveals the lessons he learned from his life partner and his work partner. Plus, Lissa & Thom dig for stories ripped from the pages of his book Ike and Me: What a Time it Was. You'll hear tales from the lockerrooms where Payton, Ditka, Jordan and Rodman roamed.

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35:06

Ilyce Glink - Greener Pastures

The Crisis Cast ·

2022/05/09

Her favorite color is green. Not forest green, but money green. Ilyce Glink has been educating the planet on "smart money moves" for her entire career. In this episode, Lissa & Thom find hope in Ilyce's message on surviving times of recession. From rising interest rates to the rising retirement age, there's a lifetime of wisdom in this conversation.

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17:48

Live from Ukraine - Children of Lviv

The Crisis Cast ·

2022/04/28

This is a chilling follow-up with Lissa's cousin, Daniela, as we hear stories of families sheltered in Lviv, Ukraine. Daniela is a journalist based in Rome. In this episode, Lissa & Thom tap into her travels across the Ukrainian border with Poland. As a mother, she also shares the touching thoughts of the children at the middle of this conflict.

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36:24

Paul Ciolino - Emptying Death Row

The Crisis Cast ·

2022/04/19

These are the lessons learned from investigating innocence. Paul Ciolino convinced Governor George Ryan to re-think the death penalty in Illinois. Ciolino is a private investigator turned DNA expert who advocates for those wrongly convicted. In this episode, Lissa & Thom dig into corrupt systems and the high profile cases Paul Ciolino has investigated. You'll hear about his first hand encounters with Anthony Porter, Amanda Knox, Arturo Gatti, and more.

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36:12

Raymond Lopez - Neighbors in Peril

The Crisis Cast ·

2022/04/12

Raymond Lopez was born to serve his neighbors. That passion turned real, when he became a Chicago precinct captain at age 18. Now, as the city's 15th Ward alderman, Lopez is so fed up with crime in his hometown he wants to be Mayor. In this episode, Alderman Lopez tells Lissa & Thom exactly what ignited his frustrations -- and what's going wrong at City Hall.

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23:08

A Voice from Italy - Caught In The Middle

The Crisis Cast ·

2022/04/06

At the core of the war in Ukraine, is how it reverberates differently throughout Europe. Italy imports 50% of its natural gas from Russia, and faces the threat of having it turned off by Vladimir Putin. That's only a small piece of this enlightning visit to the chat room. With Lissa in Rome and Thom in Chicago, we hear how confliction lives in the hearts of the Italians. Lissa's cousin Daniela is a veteran journalist on the economic beat, and joins our chat room for some straight talk about life

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31:51

Mark Doyle - Aid for Ukraine

The Crisis Cast ·

2022/03/23

Great crisis leaders do more than assess a need. They take action. Mark Doyle is a doer. With a broad vision and selfless wisdom he dreamed up Rags of Honor. His non-profit has a long history of getting homeless veterans back on their feet. In this episode of the Crisis Cast, Mark walks us through a harrowing journey to the war zone at Poland's border with Ukraine. With his wife, Kip, and a small team of vets they are personally flying reflief supplies to Ukrainian refugees. How did they

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33:02

Ray Long - Watching The Velvet Hammer

The Crisis Cast ·

2022/03/16

Ray Long, was cub reporter at the Statehouse in Springfield when he first encountered former Speaker of the Illinois House, Michael Madigan, during the 1980s. Long’s book, The House That Madigan Built, is the definitive account of a machine politician who led a vast patronage army. In this episode, Lissa Druss and Thom Serafin excavate the crisis of ‘trust’ in government.

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18:58

Garry McCarthy - The Violence Blame Game

The Crisis Cast ·

2022/03/12

During this bonus episode, The Crisis Cast goes on location with Garry McCarthy former Chicago Police Superintendant. This conversation asks a critical question. Is political manipulation of law enforcement driving the increase in violent crime? A must-hear chat with Lissa Druss and Thom Serafin from the floor of a forum addressing Chicago's crime crisis.

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27:59

Ronald Gidwitz - Ukraine's Sovereignty

The Crisis Cast ·

2022/03/08

Ambassador Ronald Gidwitz gives us a rare glimpse into the modern European Union. What were Vladimir Putin's biggest miscalculations when he unleashed war on Ukraine? Who are the EU players to monitor most closely? What will Russia inherit by Putin's actions? Lissa Druss and Thom Serafin get the answers to these questions and much more during this conversation with a seasoned U.S. diplomat.

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29:09

Domestic Violence - No More Secrets

The Crisis Cast ·

2022/03/01

One of the most devastating realities of 'sheltering in place' during COVID times ... was for those whose only shelter was home to violence. During this episode, Lissa Druss & Thom Serafin dig deep on the crisis of domestic violence. Mutual Ground's Michelle Meyer and Cynthia Kieckhefer of the Batavia Women's Club share stories of the heart break they've witness - and why we must speak out loud about these crimes and abuses.

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16:42

Shia Kapos - Swimming in Midterms

The Crisis Cast ·

2022/02/22

Our chat room conversation with Politico's Shia Kapos spilled into the 'weeds' of the 2022 midterm elections. All of which required a second episode with the journalist behind the Illinois Playbook. Catch this deeper dive into why the Illinois Secretary of State's race might overshadow the run for the governor's mansion. Plus, is U.S. Senator Tammy Duckworth untouchable? Lissa Druss and Thom Serafin go swimming in all of it during this episode of The Crisis Cast.

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20:16

Shia Kapos - Sourcing Smarts

The Crisis Cast ·

2022/02/03

Curiosity runs rampant through the veins of journalist Shia Kapos, a revered Chicago reporter for more than two decades. In this episode of The Crisis Cast, Lissa & Thom, go behind the curtain of Shia's work on Politico's Illinois Playbook. We'll get a lesson or two on human relations, institutional knowledge, and the shifting tide of journalism.

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27:58

Zach Zaidman - Playing with Transparency

The Crisis Cast ·

2022/01/19

Zach Zaidman grew up in New York City, but has made a home covering professional sports in Chicago. He's chronicled the games on the field, AND the games in the front office. In this episode of the Crisis Cast, Lissa Druss and Thom Serafin confront the absence of a crisis communications practice in sports. Zaidman digs in on why former Cubs baseball czar Theo Epstein is a mastermind in crisis leadership, and how that all ties back to his gig with Pete Rose.

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188 results

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