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PODCAST

The Crisis Cast

Lissa Druss & Thom Serafin

The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.

business management

All Episodes

38:14

Paul Vallas - Service To Cities

The Crisis Cast ·

2022/06/01

Casinos can't cure a pension crisis, just like a lottery can't 'win you' better schools. That's just one of the warnings from Chicago's newest mayoral candidate. In this episode of the Crisis Cast, Lissa & Thom chat with urban visionary, Paul Vallas. He is passionate about community policing, and stops by our chat room to explain why he should be "CEO" of the nation's 3rd largest city.

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34:33

Rich King - Life's True Value

The Crisis Cast ·

2022/05/19

How do you escape racial bias, when it is all around you? Veteran sports journalist, Rich King, has a few answers. In this episode of the Crisis Cast, Rich reveals the lessons he learned from his life partner and his work partner. Plus, Lissa & Thom dig for stories ripped from the pages of his book Ike and Me: What a Time it Was. You'll hear tales from the lockerrooms where Payton, Ditka, Jordan and Rodman roamed.

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35:06

Ilyce Glink - Greener Pastures

The Crisis Cast ·

2022/05/09

Her favorite color is green. Not forest green, but money green. Ilyce Glink has been educating the planet on "smart money moves" for her entire career. In this episode, Lissa & Thom find hope in Ilyce's message on surviving times of recession. From rising interest rates to the rising retirement age, there's a lifetime of wisdom in this conversation.

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17:48

Live from Ukraine - Children of Lviv

The Crisis Cast ·

2022/04/28

This is a chilling follow-up with Lissa's cousin, Daniela, as we hear stories of families sheltered in Lviv, Ukraine. Daniela is a journalist based in Rome. In this episode, Lissa & Thom tap into her travels across the Ukrainian border with Poland. As a mother, she also shares the touching thoughts of the children at the middle of this conflict.

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36:24

Paul Ciolino - Emptying Death Row

The Crisis Cast ·

2022/04/19

These are the lessons learned from investigating innocence. Paul Ciolino convinced Governor George Ryan to re-think the death penalty in Illinois. Ciolino is a private investigator turned DNA expert who advocates for those wrongly convicted. In this episode, Lissa & Thom dig into corrupt systems and the high profile cases Paul Ciolino has investigated. You'll hear about his first hand encounters with Anthony Porter, Amanda Knox, Arturo Gatti, and more.

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36:12

Raymond Lopez - Neighbors in Peril

The Crisis Cast ·

2022/04/12

Raymond Lopez was born to serve his neighbors. That passion turned real, when he became a Chicago precinct captain at age 18. Now, as the city's 15th Ward alderman, Lopez is so fed up with crime in his hometown he wants to be Mayor. In this episode, Alderman Lopez tells Lissa & Thom exactly what ignited his frustrations -- and what's going wrong at City Hall.

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23:08

A Voice from Italy - Caught In The Middle

The Crisis Cast ·

2022/04/06

At the core of the war in Ukraine, is how it reverberates differently throughout Europe. Italy imports 50% of its natural gas from Russia, and faces the threat of having it turned off by Vladimir Putin. That's only a small piece of this enlightning visit to the chat room. With Lissa in Rome and Thom in Chicago, we hear how confliction lives in the hearts of the Italians. Lissa's cousin Daniela is a veteran journalist on the economic beat, and joins our chat room for some straight talk about life

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31:51

Mark Doyle - Aid for Ukraine

The Crisis Cast ·

2022/03/23

Great crisis leaders do more than assess a need. They take action. Mark Doyle is a doer. With a broad vision and selfless wisdom he dreamed up Rags of Honor. His non-profit has a long history of getting homeless veterans back on their feet. In this episode of the Crisis Cast, Mark walks us through a harrowing journey to the war zone at Poland's border with Ukraine. With his wife, Kip, and a small team of vets they are personally flying reflief supplies to Ukrainian refugees. How did they

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33:02

Ray Long - Watching The Velvet Hammer

The Crisis Cast ·

2022/03/16

Ray Long, was cub reporter at the Statehouse in Springfield when he first encountered former Speaker of the Illinois House, Michael Madigan, during the 1980s. Long’s book, The House That Madigan Built, is the definitive account of a machine politician who led a vast patronage army. In this episode, Lissa Druss and Thom Serafin excavate the crisis of ‘trust’ in government.

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18:58

Garry McCarthy - The Violence Blame Game

The Crisis Cast ·

2022/03/12

During this bonus episode, The Crisis Cast goes on location with Garry McCarthy former Chicago Police Superintendant. This conversation asks a critical question. Is political manipulation of law enforcement driving the increase in violent crime? A must-hear chat with Lissa Druss and Thom Serafin from the floor of a forum addressing Chicago's crime crisis.

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27:59

Ronald Gidwitz - Ukraine's Sovereignty

The Crisis Cast ·

2022/03/08

Ambassador Ronald Gidwitz gives us a rare glimpse into the modern European Union. What were Vladimir Putin's biggest miscalculations when he unleashed war on Ukraine? Who are the EU players to monitor most closely? What will Russia inherit by Putin's actions? Lissa Druss and Thom Serafin get the answers to these questions and much more during this conversation with a seasoned U.S. diplomat.

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29:09

Domestic Violence - No More Secrets

The Crisis Cast ·

2022/03/01

One of the most devastating realities of 'sheltering in place' during COVID times ... was for those whose only shelter was home to violence. During this episode, Lissa Druss & Thom Serafin dig deep on the crisis of domestic violence. Mutual Ground's Michelle Meyer and Cynthia Kieckhefer of the Batavia Women's Club share stories of the heart break they've witness - and why we must speak out loud about these crimes and abuses.

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16:42

Shia Kapos - Swimming in Midterms

The Crisis Cast ·

2022/02/22

Our chat room conversation with Politico's Shia Kapos spilled into the 'weeds' of the 2022 midterm elections. All of which required a second episode with the journalist behind the Illinois Playbook. Catch this deeper dive into why the Illinois Secretary of State's race might overshadow the run for the governor's mansion. Plus, is U.S. Senator Tammy Duckworth untouchable? Lissa Druss and Thom Serafin go swimming in all of it during this episode of The Crisis Cast.

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20:16

Shia Kapos - Sourcing Smarts

The Crisis Cast ·

2022/02/03

Curiosity runs rampant through the veins of journalist Shia Kapos, a revered Chicago reporter for more than two decades. In this episode of The Crisis Cast, Lissa & Thom, go behind the curtain of Shia's work on Politico's Illinois Playbook. We'll get a lesson or two on human relations, institutional knowledge, and the shifting tide of journalism.

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27:58

Zach Zaidman - Playing with Transparency

The Crisis Cast ·

2022/01/19

Zach Zaidman grew up in New York City, but has made a home covering professional sports in Chicago. He's chronicled the games on the field, AND the games in the front office. In this episode of the Crisis Cast, Lissa Druss and Thom Serafin confront the absence of a crisis communications practice in sports. Zaidman digs in on why former Cubs baseball czar Theo Epstein is a mastermind in crisis leadership, and how that all ties back to his gig with Pete Rose.

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25:57

Robin Johnson - Reaching The Working Class

The Crisis Cast ·

2021/12/09

Robin Johnson studies voter behavior with a deep regard for middle America. As an advisor to political candidates and professor of political science, Robin teaches us a lesson or two about shifting voter alliances. In this episode of The Crisis Cast, Lissa & Thom probe why the Democratic Party is getting a wake up call from their former base.

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28:38

Tom Dart - Breaking A Vicious Cycle

The Crisis Cast ·

2021/12/02

Since 2006, Tom Dart has served the people of Cook County, Illinois as Sheriff. You're about to hear why he is driven to foster criminal justice reform. During this visit to the Crisis Cast chat room, Lissa and Thom hit on some tough questions about 'funding' law enforcement, our nation's mental health crisis, and whether Sheriff Dart is seeking a higher officer.

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22:31

Crisis Whiteboard - The Bug & The Windshield

The Crisis Cast ·

2021/11/19

We launch Season 3 of The Crisis Cast with a session at the whiteboard. Producer Todd Manley moderates a crisis critique with Lissa and Thom that explores the dangers of going rogue. Plus, you'll learn the most critical necessity for any organization's crisis preparedness.

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02:52

Season 3 trailer: Crisis Certainty

The Crisis Cast ·

2021/11/19

The Crisis Cast jumps into another season of probing bright minds in the trenches of problem solving. Join renowned crisis communicators Lissa Druss & Thom Serafin for more conversations with innovative leaders who "find the truth" and share it.

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21:38

Kevin Morrison - Arresting the Stigmas

The Crisis Cast ·

2021/10/06

"We've ALL lived through the same trauma." Those are the words of Cook County Commissioner Kevin Morrison. The collective trauma is the global pandemic. Commissioner Morrison draws a straight line from the stigma of mental illness to the increase in violent crime. In this episode of The Crisis Cast, Lissa & Thom probe the impact of bullying while Commissioner Morrison describes his biggest fears related to substandard education.

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183 results

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