PODCAST

The Industry

A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry.

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All Episodes

01:00:02

E109 Tommy Yionoulis And Bonus Segment with Yelena Anter

The Industry ·

2022/05/02

This week we have a special 2 segment episode. In the first and major part of the show, we are joined by Tommy Yionoulis - the founder and Managing Director of OpsAnalitica - an Operations Management Platform designed for the service industry. At the 45:00 minute mark, Yelena Anter returns to the podcast for a new recurring segment that will happen every month. Yelena discusses some of the interesting experiences she has had over the years while working in Las Vegas. Tommy Yionoulis has been in the

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E108 Jules Ouroumis

The Industry ·

2022/04/25

This week we are joined by Jules Ouroumis who is currently employed as the Brand Specialist for Flor De Cana Rum. Jules is originally from the Greater Toronto Area and joins the show this week from Pickering, Ontario. Before Jules discovered the world of fine wine and spirits, Jules played hockey for Brock University. Jules started her career when she graduated from Brock University and moved out west to British Columbia. Jules landed a job at arguably one of the most beautiful wineries in Canada,

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E107 Ty Miners

The Industry ·

2022/04/18

This week we are joined by Ty Miners who currently works at The Bauer Kitchen in Uptown Waterloo. Ty got her start in the industry about seven years ago when she landed a job at Jack Astors as a server. Ty stayed there for about a year and a half before moving on to Chucks Roadhouse to help open the first location in Kitchener. Ty worked there for about a year when she had a desire to move into a more structured environment where she could really engage with guests, tighten up her dialogue and learn

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E106 Mallory Lee

The Industry ·

2022/04/11

This week we are joined by Mallory Lee who currently lives in Dubai in the United Arab Emirates. Originally born and raised in the United States, Mallory started working in the Industry at a young age while living in New York City. Mallory has worked the entire chain of positions such as hostess, waitress, bar back, bartender and bar manager. Mallory left the US when she was 22 without a plan and a 1 way ticket to Istanbul. Mallory spent some time working and living in Turkey, Greece and Lebanon

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E105 Jose Mariano

The Industry ·

2022/04/04

Jose Mariano joins the show this week. Currently residing n Tulsa Oklahoma, Jose is originally from Modesto California. Jose is a quick learner and has developed a keen interest in the craft cocktail world. Jose is a rising star in the hospitality scene and you can find Jose's profile on Instagram. Jose’s bio in his own words: “My name is Jose Mariano, from Modesto California. I’m someone with a high drive willing to learn and adapt quickly with greatest ambition. Coming from a family with nothing

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E104 Fernanda Cardozo

The Industry ·

2022/03/28

This weeks guest is the talented Fernanda Cardozo. Fernanda currently lives in Madrid Spain, but was born and raised in Columbia which is were she started her hospitality career. Fernanda has studied international cuisine and is very passionate about asian flavors. Fernanda has also studied molecular gastronomy at the University of Girona. After several years of working in the kitchen, Fernanda fell in love with the bar. She saw the bar and the relaxed atmosphere in the restaurant from afar, which

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E103 Yelena Anter

The Industry ·

2022/03/21

This week we are joined by Yelena Anter from Las Vegas Nevada. Yelena is the driving force behind Cocktail Vision - an online platform that guides you through your journey in the cocktail and spirits world with recipes, products and consulting advice. Yelena is a fantastic guest with an incredibly interesting story that originates in a small village in Russia listening to Elvis Presley records that were smuggled in behind the iron curtain and how this helped fuel her motivation to move to Las

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E102 Matt Basile

The Industry ·

2022/03/14

Matt Basile is the founder of the Toronto-based street food brand, Fidel Gastro's, which, within four years, went from an underground sandwich pop-up to an internationally recognized food brand. Now almost a decade later, Matt has a still growing business of food experiences, restaurant consulting and new and exciting foodie-filled projects on the way. Matt always strives to be different in an industry steeped in tradition. For two seasons, Matt was the host of the internationally aired, reality TV

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00:52:26

E101 Justin Vail

The Industry ·

2022/03/07

This week we are joined by Justin Vail who currently lives in Toronto, Ontario. Justin is the co-owner of Sugar Run in Downtown Kitchener. Justin got his start in the industry in his early 20’s while he was in the midst of pursing a musical career. Working in The Industry provided Justin the freedom to have a flexible schedule. One of Justin’s early jobs was working at Wildcraft - one of the many restaurants in the South Western Ontario chain of restaurants owned by the Charcoal Group. Working in a

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E100 Matt Hewson and Janine Saunders

The Industry ·

2022/02/28

This is our 100th Episode of The Industry Podcast. Joining us this week are Matt Hewson who is the Manager at Sugar Run in Downtown Kitchener, and Janine Saunders the Manager of Babylon Sisters in Uptown Waterloo. Matt Hewson is originally from Kingston Ontario and has extensive experience working both back of house and front of house positions in various bars and restaurants in the Kingston area, Vancouver and Waterloo Region. Matt’s creativity in the cocktail scene is unparalleled and absolutely

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E99 Jonathan Gushue

The Industry ·

2022/02/21

This week’s guest is Jonathan Gushue - one of Canada’s finest and most decorated chefs. After training in the Japanese Alps for one year, Jonathan accepted an apprenticeship with the Savoy Group in London. Jonathan later moved on to the Novelli Group and Pied a Terre also in London. Upon returning to Canada, Jonathan made his way across the country and back again working in St. John’s, Toronto and Vancouver. In 2002 Jonathan was named head chef of the famed Truffles Restaurant at the Four Seasons in

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00:47:09

E98 Sassy Ray

The Industry ·

2022/02/14

This week the only and only Sassy Ray of Sassy Ray Burlesque joins the show. The “Voice That Makes Ya Moist” - Sassy Ray has been bringing burlesque revival to the masses for over 15 years now. Since Sassy’s stage debut, her brand of music, comedy and tease quickly became and remains a crowd favourite. Sassy is the Producer of Top Shelf Burlesque at Sugar Run, a host of The Toronto Burlesque Festival and some of Sassy’s accomplishments include Winner of “Best Singer” and “Best Act” at the 2015

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00:41:26

E97 Heather “Foster” Kjollesdal

The Industry ·

2022/02/07

This week guest is Heather ‘Foster’ Kjollesdal. Heather is currently the Dressing Room Coordinator for both Metallica and The Rolling Stones. Heather’s job is essentially to take care of the band and ensuring that they have everything they need while on tour. Heather started working in The Industry when she got a summer job while in high school as a dishwasher. Within a few months, Heather was being trained on the line as a cook. At age 18, Heather moved on to a new summer job at a catering company

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E96 Dominique Jackson

The Industry ·

2022/01/31

This weeks guest is Dominique jackson. Currently residing in Scottsdale, Arizona, Dominque grew up in Akron, Ohio. While living in Akron, Dominique landed her first job in the Industry bartending at a hookah lounge that had a full service bar. Dominique spent several years working at the hookah lounge and this stint led to her taking a deeper interest in bartending and to learning the craft. As a result, Dominque immersed herself in books related to mixology and books that were bartending

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00:55:12

E95 Andrew Daw

The Industry ·

2022/01/24

This week we are joined by Andrew Daw - Canadian Brand Ambassador for Crystal Head Vodka and Signal Hill Whisky. Andrew was born and grew up in St John’s, NewFoundLand but currently resides in Toronto, Ontario. Andrew started working in The Industry at the age of 19 when he landed his first job as a bouncer/security at Club Bounce in St John’s. From there, Andrew eventually moved over to the Sundance where he got his first taste of working behind the bar as he now moved on to being bar back as

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00:51:02

E94 Kadrian Possul

The Industry ·

2022/01/17

This weeks guest is Kadrian Possul who joins the show from Norway. Originally born in Tallinn Estonia, Kadrian has been working in the Industry for over a decade. Kadrian got her start in the Industry when she got her first summer job as a restaurant. Realizing that the money was good, Kadrian keep the job all through her high school years. Once Kadrian had completed high school, she went to work on a ferry that travelled between Tallinn and Helsinki. It was while working on the ferry that Kadrian

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00:38:28

E93 Elise Sergerie

The Industry ·

2022/01/10

This weeks guest is Elise Sergerie who currently lives in Montreal, Quebec. Elise has worked in the industry for sixteen plus years. Elise has worked pretty much every position in the back of house and front of house. Elise eventually found her fit behind the bar as she likes to be creative every day. Elise also paints as a hobby. For Elise, bartending is an escape from all of life's worries. There is nothing like a ribbon of chits to block out what you might be going through at the moment and

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E92 Lola Lau

The Industry ·

2022/01/03

This weeks guest is Lola Lau who currently works at Hope & Sesame in Shenzen, in Guandong Province, China. Lola has been working in The Industry for over 9 years. Lola got her first job in The Industry after graduating school when she landed a job at an Irish Pub. It was around this same time that Lola saw the movie Hey Bartender and this piqued her interest in cocktails and spirits and a career as a bartender. Lola has worked at many different bars in South East Asia such as The Compass Bar in

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00:52:36

E91 Tyler Smith

The Industry ·

2021/12/27

This weeks guest is Tyler Smith. Tyler is an accomplished chef with over two decades of experience in The Industry. Tyler has worked in many difference facets of the food industry since his first job in fast food over 20 years ago. Tyler has worked every position, station, job and title in the kitchen. Everything from porcelain and stainless steel steward (dishwasher for those unfamiliar with the term) to executive chef and everything in between. Tyler attended Conestoga College in the Cook

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00:40:48

E90 Chivonne Monaghan

The Industry ·

2021/12/20

This weeks guest is Chivonne Monaghan has over two decades of experience in the hospitality industry, both locally and internationally. Chivonne spent the first 12 years of her career at Jack Astor’s doing everything from hostessing to flair bartending. Next, she worked at a bar in Ireland before coming home to work for Fionn MacCool’s in Kitchener. After that, Chivonne moved to Abu Dhabi to fly for Etihad Airways. When Chivonne got sick of airline hospitality, she moved to Florida and worked

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The Industry

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