x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Empathy Edge

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation,

business marketing

All Episodes

33:22

Gianna Driver: The Link Between Diversity,...

The Empathy Edge ·

2023/01/31

When we talk about diversity, equity, and inclusion, or DEI, some leaders still roll their eyes or assume they have bigger fish to fry. But, happily, the trendline shows that companies that can move beyond diversity into true inclusivity experience sustained growth, higher performance, and more revenue. They are the ones harnessing more innovation, attracting top talent, getting more ideas and innovation from their people, and frankly, making smarter business decisions.Today, I talk to Gianna Driver

en-us

38:54

Denise Roberson: Mistakes Leaders and Boards Make...

The Empathy Edge ·

2023/01/24

If you ask everyone on your team if they know why your company exists, what would they say? And no, "to make money" just won't cut it these days. You might not think such existential ponderings have a place when you're fighting fires, closing deals, and growing the business - but nothing could be more important to your organization's long-term success. Today, we talk with Denise Roberson, who shares her work and research showing that organizations with clear, actionable purposes enjoy many tangible

en-us

43:26

Sophie Wade: The Future of Work is Already Here -...

The Empathy Edge ·

2023/01/17

The "future of work" is not in the future - It's already here, so let's start calling it the new era of business and work. Especially coming out of the Pandemic, many leaders struggle with how to adapt to changing work requirements, current business challenges, and different employee needs, motivations and demands.Today, Sophie Wade and I talk about how Millennial and Gen Z habits are shaping new social contracts at work, why we understand how hard it is for seasoned executives to adapt to this new

en-us

55:40

Saira Rao: Why White Women Need to Talk About Our Racism

The Empathy Edge ·

2023/01/10

Talking about racism is hard. But ignoring it doesn't make it go away. Empathy requires us to be humble and curious and to sometimes have hard, honest, emotional conversations. Only in acknowledging wrongs can we make things right -and that actually benefits all of us. Today, my guest Saira Rao gets real about the role seemingly well-intentioned and even Liberal white women play in supporting the patriarchy and oppression. Our conversation goes far deeper than DEI efforts - which Saira will share

en-us

31:49

Anita Nowak: How to Engage in Purposeful Empathy...

The Empathy Edge ·

2023/01/03

You don't have to wait for empathy to strike. You can intentionally choose to engage in what my guest today calls Purposeful Empathy to change the dynamic of any interaction. But how? And how do you maintain your own boundaries when being empathic is part of your job? Today, my guest, Anita Nowak, shares what purposeful empathy is, how and when to engage it, and even how to step back and reclaim your boundaries when empathy could burn you out. We both share personal stories of when we've actively

en-us

50:36

Berwick Mahdi Davenport: The Solution to Ending...

The Empathy Edge ·

2022/12/27

Racism was designed to keep us apart, It was designed to create conflict and a scarcity mindset. When we're socialized to hide our authentic selves and not bring who we really are to every interaction, we just cannot connect. Leaders, whether tackling diversity and inclusion or just everyday engagement and performance, can learn a lot of lessons about how authenticity and connection lead to better outcomes.My guest today, Berwick Mahdi Davenport, and I tackled big questions for amazingly useful

en-us

42:17

Brandon Miller: Leaders: Do You and Your Team Really...

The Empathy Edge ·

2022/12/20

Great leaders are self-aware about their own strengths and encourage their teams to be as well. They harmonize everyone's strengths, including their own, so folks know when to lean in or rely on others. These leaders actively leverage strengths to achieve high performance, but it starts with being willing and curious about your strengths.Today, Brandon Miller and I talk about the GALLUP Clifton Strengths Finder - and I share a little about my results from 2016, and how they led to researching and

en-us

7:06

December Hot Take: Who Do You Want to Be Next Year?

The Empathy Edge ·

2022/12/13

It's already time to make space in your exceedingly full schedule to plan your goals for next year. So why does this happen to us, every year? I propose it's because we go about planning all wrong. We start with all the things we think we “should” want, rather than focus on what's already going right and setting intentions into motion that not only get us where we want to go, but give us more ease, flow, and clarity. Today,I share how you can set meaningful goals based on your values and some

en-us

43:43

John Buford & Sean Georges: On Mission Leadership

The Empathy Edge ·

2022/12/06

We all know that when it comes to leadership and accomplishing a mission, the US Military is hard to beat. But we think we understand what that means - it's actually not about cold commands or ranks and titles. If you want to become a more effective leader, then tune in! My guests, John Buford and Sean Georges, both former military leaders themselves, unpack the fundamentals of good leadership so you can be more effective.Jonn and Sean view leadership as a real, human-centric responsibility, not a

en-us

9:03

Hot Take: Empathy for the Real Story of Thanksgiving

The Empathy Edge ·

2022/11/29

As we slide into Thanksgiving here in the United States, I'm facing mixed emotions about this holiday as I get older and wiser. Now, don't get me wrong, I have a lot to be thankful for, but let's talk for a second about the myth of thanksgiving. From a traditional perspective, gathering with friends and family and reflecting on all we have to be grateful for holds comfort and joy. No matter how dysfunctional our communities or our families may be, many of us are able to come together on this

en-us

50:03

Esther Weinberg: How to Grow, Scale, and Thrive...

The Empathy Edge ·

2022/11/22

We've been through some serious business and culture shifts the last few years. But this is the way things always are. If it's not COVID, it will surely be something else in the future. Remember, the only constant is change, even if you don't ask or plan for it. How can you examine, design and measure your organization's ability - and your own leadership ability - to build trust so you can more easily adapt to change and bring your people along?My guest today is Esther Weinberg, Founder and Chief

en-us

42:47

Andrea Nakayama: How The Empathy Trap Impacts...

The Empathy Edge ·

2022/11/15

If you've ever experienced the healthcare system due to a medical emergency or a chronic illness, then you know the system is often set up to deliver cookie cutter outputs based on inputs. There is little room for "true empathy" even though many healthcare professionals want to help people. In healthcare - and in our workplaces and organizations - we tend to get empathy wrong! Empathy is not about being nice, quickly easing someone's pain or solving their problem. Empathy is about being with

en-us

52:10

Cori Lovejoy: A Trans Woman's Journey Transforming...

The Empathy Edge ·

2022/11/08

What is it like to go through life as a man, build a successful career, get married and have kids - and then come out as a woman in your late 40's? What is it like to experience life from a different gender vantage point? How is your culture creating an environment where diverse people of all backgrounds, such as trans individuals, can do their best work?These are the questions we tackle today with my guest, culture and leadership consultant Cori Lovejoy. In October of 2020, Cori came out as a

en-us

38:38

Mónica Guzmán: How to Have Fearlessly Curious...

The Empathy Edge ·

2022/11/01

How often do you challenge your assumptions about others and get curious - especially about those in your workplace or your family who have different views than you, political or otherwise? In our increasingly polarized society, my guest today, Mónica Guzmán, believes that we can't count on institutions to bridge those divides for us - we have to do it one conversation, one person, at a time. Today, we discussed how she got involved in the work of helping people understand each other better and

en-us

48:29

David Weissman: From MAGA to Jewish Liberal Progressive

The Empathy Edge ·

2022/10/25

Can we ever bridge our political divides here in the US? Every day, things seem to get worse. We argue over guns, abortion, civil rights, and whether removing state secrets from the White House and locking them in your safe at home constitutes a crime. But what would happen if people on both sides could engage in meaningful dialogue? What if we all took personal responsibility to spot the lies by getting curious and doing our homework? Today, I got to talk to a Twitter influencer I've been following

en-us

8:47

Hot Take: Why Change is Hard - and How to Transform...

The Empathy Edge ·

2022/10/18

Today, Maria is not messing around! Learn why change is hard, even when it's a good thing, and what you can do to break free of past habits. When infusing more empathy into your leadership, culture, or brand, you may face internal or external resistance - but that has nothing to do with whether you are going in the right direction or not. It's a sign of transformation.Hear how our brains work and why it is so painful to learn new skills and habits even when they benefit us. She shares what her brain

en-us

45:46

Melina Palmer: What Your Employees Need But Can't...

The Empathy Edge ·

2022/10/11

Change is hard, even when it's a change that makes our lives easier. Today, I speak with Melina Palmer, CEO of The Brainy Business, expert in behavioral economics for organizations around the world, and the author of What Your Employees Need and Can’t Tell You. We give you a refresher on behavioral economics and how our human brains work - especially the conscious and unconscious parts of our brains. We discuss why change is hard, even when it's a good change, and how leaders get change massively

en-us

45:09

Emily Vernon: Are You Gathering the Right Customer...

The Empathy Edge ·

2022/10/04

We, as marketers, all understand how important it is to get to know our customers. But what discipline are we bringing to that process? Do we understand the many levels of empathy we need to have for them, and how to translate those insights into the customer experience and product or service?Today, Emily Vernon, shares so much wisdom about how to look at our customers' experience. We talk about the cumulative experience and how brands can shift from being reactive to cultural moments to being more

en-us

36:29

Lisen Stromberg: What Modern Leaders and Cultures...

The Empathy Edge ·

2022/09/27

Leadership has changed in the last few years, and it can be disorienting for leaders who've subscribed to and succeeded with the old narratives about good leadership. Companies and their leaders need to reframe their cultures to meet the new world of work in the 21st century. It's more than just being nice or being a "cool" boss or giving everyone free lunch. It requires deep and honest self-assessment and a growth mindset to shore up those necessary skills. My guest today, Lisen Stromberg, tells us

en-us

47:22

Parissa Behnia: How Badass Leaders Convert Raw Power...

The Empathy Edge ·

2022/09/20

What is a badass leader? According to my guest today, they're badasses who go 80MPH in a 45MPH zone but don’t always check to see if their team is strapped in or interested in going for the ride. These leaders are high value to a company but their "prickly" edges may start to diminish their value. But what if we could help those leaders embrace more empathy and channel that energy and drive into success and innovation? What is the opportunity cost of dismissing or sidelining such prickly

en-us

293 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...