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PODCAST

Talking Pools Podcast

Rudy Stankowitz

If you’ve ever stared at a test kit like it personally insulted your family… welcome home.Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry,

education how to

All Episodes

58:23

Exploring Pool Chemistry with Q Hales

Talking Pools Podcast ·

2025/08/22

Text us a pool question! In this episode of the Talking Pools podcast, Rudy Stankowitz interviews Q Hales, a prominent figure in pool chemistry and maintenance. They discuss the formation of OnBalance, a collaborative effort aimed at educating pool professionals about water chemistry and sustainable practices. Q shares insights from his extensive experience in the industry, addressing common myths, the importance of understanding pool chemistry, and the role of research in improving practices...

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53:47

A chiller is not a cold plunge pool!

Talking Pools Podcast ·

2025/08/21

Text us a pool question! In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the top 10 nominees for the Mentor of the Year award in the pool industry, highlighting the importance of mentorship. They also delve into the differences between cold plunge pools and chillers, explaining their distinct purposes and benefits. The conversation shifts to insights from the insurance industry, particularly regarding pool service and construction. Finally, they share experiences n...

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32:37

You Wanted the Pool—Now It Wants You Back

Talking Pools Podcast ·

2025/08/20

Text us a pool question! In this episode, Sarah dives into an uncomfortable but necessary truth: too many pool owners think the work ends the day the pool is filled. From the outside, the water may look like a backyard dream, but if it’s left without care, it quickly becomes a breeding ground for problems—algae, unsafe water, and costly damage. Sarah explores the mindset of “attainment without upkeep,” breaking down why simply having a pool doesn’t make someone a pool owner in the truest sens...

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38:11

More Pool Service Complaints. I quit. I'm done.

Talking Pools Podcast ·

2025/08/19

Text us a pool question! In this episode of the Talking Pools Show, Andrea and Paulette discuss their experiences with pool maintenance, including challenges with customer complaints and the importance of proper pool care. They also touch on health concerns like swimmer's ear, tragic incidents in water parks, and the need for hurricane preparedness for pools. The conversation wraps up with an announcement about a design contest for the show. takeaways 85 to 90% of the pools are screened in....

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44:48

The Ideal Customer? Good on you, Peter.

Talking Pools Podcast ·

2025/08/18

Text us a pool question! In this episode of Talking Pools, the hosts celebrate Peter's contributions to the industry while discussing the characteristics of ideal clients in both retail and mobile pool services. They share personal anecdotes about challenging customer interactions, the importance of setting clear expectations, and strategies for managing difficult clients. The conversation emphasizes the need for effective communication and the balance between good and bad clients, ultimately...

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73:03

Floc Hard or Go Home: Greg Beard’s 35 Summers of Pool...

Talking Pools Podcast ·

2025/08/15

Text us a pool question! This week on Floc-It Friday, Rudy sits down with Greg “Beard Man” Beard—poolside philosopher, calcium whisperer, and one of the Top 10 Mentors nominated for the 2025 Talking Pools Podcast Mentor of the Year Award. Greg has spent 35 summers in the field training rookies, guiding veterans, and mentoring like it’s a martial art. From confronting internet undercutting to saving techs from costly mistakes, Greg shares the lessons, stories, and no-BS truths that define a li...

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56:34

You have to reevaluate your pricing structure.

Talking Pools Podcast ·

2025/08/14

Text us a pool question! In this episode of the Talking Pools podcast, Steve and Wayne discuss the significance of mentorship in the pool industry, emphasizing how it can lead to breakthroughs and prevent burnout. They explore the dynamics of competition, pricing strategies, and the essential role of insurance for pool service businesses. The conversation also touches on the importance of building relationships within the industry and the impact of online communities. Wayne shares insights on...

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37:56

Don't slam your pole on the ground

Talking Pools Podcast ·

2025/08/13

Text us a pool question! In this conversation, Sarah discusses the importance of self-care and equipment maintenance for pool technicians. She emphasizes the need for proper hydration, nutrition, and safety precautions while working in extreme weather conditions. Sarah also highlights the significance of stretching and physical maintenance to prevent injuries. Additionally, she shares practical tips for taking care of equipment, ensuring longevity and efficiency in their work. Overall, the co...

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47:54

Route Shuffle Drama: Andrea’s Unexpected Detour

Talking Pools Podcast ·

2025/08/12

Text us a pool question! This week on the Talking Pools Podcast, Andrea shares a behind-the-scenes story that every pool pro can relate to—getting reassigned to a different service route after a property manager’s complaint. What really happened? Was it about the water? The filter? Or something completely out of left field? Andrea takes us through the awkward conversation with her boss, the eyebrow-raising “feedback” from the property manager, and the ripple effect it had on her week. We dig ...

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25:25

Peter Hangs Up the Net

Talking Pools Podcast ·

2025/08/11

Text us a pool question! In this episode of the Talking Pools podcast, Peter, Shane, and Lee reflecting on personal health challenges, and career transitions. They explore the emotional aspects of leaving a long-standing career, the impact of mentorship on personal and professional growth, and the importance of prioritizing family and well-being. The conversation concludes with gratitude for the experiences shared and the relationships built within the industry. takeaways The Mentor of the ...

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29:16

Who are the TOP 10 Mentors? Who are you? What is WOW?...

Talking Pools Podcast ·

2025/08/08

Text us a pool question! In this episode of the Talking Pools Podcast, Rudy discusses the launch of the Women of Water initiative by Pool Corp and PHTA, emphasizing the importance of recognizing the contributions of women in the pool industry. He shares insights on how personal stories and motivations can shape professional identities and the need for genuine empowerment and mentorship. The conversation also touches on the tensions within the industry, particularly between independent profess...

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56:33

Natural Disasters in the Service Industry and Crucial...

Talking Pools Podcast ·

2025/08/07

Text us a pool question! communication, natural disasters, insurance, client relations, pool maintenance, service industry, water chemistry, customer service, liability, business management In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics ranging from recent natural disasters to the importance of effective communication in the service industry. They share personal experiences with earthquakes and tsunamis, emphasizing the need for preparedness and awa...

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29:59

You Just Have to Pull Harder

Talking Pools Podcast ·

2025/08/06

Text us a pool question! pool equipment, color vision bubblers, Pentair IntelliBright, construction challenges, installation issues, foundation problems, pool maintenance, electrical breakers, pool lighting, pool repair In this conversation, Drew and Sarah discuss various challenges faced in the pool maintenance and installation industry. They delve into specific issues related to color vision bubblers, Pentair IntelliBright lights, and the importance of proper installation practices. The c...

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31:52

Borates, Dangers Lurking in Hotel Pools, and Heat Stroke

Talking Pools Podcast ·

2025/08/05

Text us a pool question! Borates, pool safety, heat stroke, MRSA, chlorine, health risks, swimming pool maintenance, heat-related illnesses, summer safety, pool infections, public safety In this episode of Talking Pools - BORATES! Followed by Andrea on the alarming health risks associated with swimming pools, particularly focusing on a case of a tourist who suffered severe injuries after swimming in a poorly maintained hotel pool. She emphasizes the importance of pool safety and regular mai...

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28:10

The Emotional Journey of Selling a Business

Talking Pools Podcast ·

2025/08/04

Text us a pool question! In this episode of Mondays Down Under, the hosts discuss the recent sale of a pool shop and the emotional and logistical aspects of running a business in the pool industry. They explore the importance of preparation for selling a business, the role of staff during transitions, and the impact of technology and AI on the industry. The conversation emphasizes the need for due diligence and maintaining strong customer relationships to ensure business success. takeaways ...

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43:23

These changes aren't going away.

Talking Pools Podcast ·

2025/08/01

Text us a pool question! In this episode of the Talking Pools Podcast, Rudy Stankowitz dives into the complexities of the pool industry, discussing personal updates, the importance of mentorship, the impact of climate change, the rise of automation and AI, challenges posed by unlicensed technicians, and the evolving landscape of water chemistry regulations. He emphasizes the need for professionals to adapt to these changes while maintaining their reputation in a digital age filled with review...

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53:38

How to Seek Out Mentors in the Pool Industry

Talking Pools Podcast ·

2025/07/31

Text us a pool question! Wayne and Steve kick off the episode with a light-hearted discussion about their busy weeks and the unexpected busyness of retirement. Steve's Storytime: Steve shares a detailed account of a challenging pool renovation project in Palisades, involving fire damage and complex insurance requirements. Mentorship Discussion: The hosts delve into the importance of mentorship in the pool industry, sharing personal experiences and offering advice on finding and becoming a men...

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32:59

Hot starts are bad 👎

Talking Pools Podcast ·

2025/07/30

Text us a pool question! In this conversation, Andrew discusses the intricacies of pool startups, focusing on the importance of proper plaster care, chemical procedures, and maintenance practices. He emphasizes the significance of using calcium over acid during startups and the necessity of regular brushing and filter cleaning to ensure optimal pool conditions. The discussion also touches on the challenges faced during pool construction and the critical role of maintaining water chemistry thr...

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51:10

Poolside Chats with Andrea & Paulette

Talking Pools Podcast ·

2025/07/29

Text us a pool question! Episode Highlights: Florida HVAC Bill Debate: Dive into the ongoing discussion about a new bill that could allow HVAC professionals to install pool heaters, a move opposed by the Florida Swimming Pool Association. Viral Pool Trends: Discover the story behind a viral TikTok video featuring a unique black pool design that has captured the internet's attention. Pool Chemistry Insights: Learn about the causes of purple pool water and the role of manganese and copper cyanu...

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38:12

Turns Out You Can Win Awards Without Being a Total Tool

Talking Pools Podcast ·

2025/07/28

Text us a pool question! In this episode of the Talking Pools podcast, Peter, Shane, and Lee discuss the challenges of winter in Australia, the importance of work-life balance in business ownership, and the value of mentorship in the pool industry. They also explore the role of awards in recognizing excellence and the evolution of award criteria over the years. The conversation highlights the significance of mystery shopping as a quality control measure and emphasizes the need to raise indust...

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