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PODCAST

Excellence In Healthcare Podcast

Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast

business management

All Episodes

01:10:28

Sheena Butts, MEM, CLSSBB, Associate Vice President

Excellence In Healthcare Podcast ·

2019/12/03

Here in Episode #44, Sheena starts our show with an Einstein quote that centers us around our value proposition as both people and healthcare professionals; Sheena walks us through her career path, moving from a high school math teacher, into a healthcare industrial engineer intern; and into her current role as an associate vice president; Sheena shares a great dark moment story that led to her shifting her mindset around how to make improvements, who gets the credit, and how she sets a ‘lets just

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01:02:34

Elle Pierson RN, MBA, CPXP

Excellence In Healthcare Podcast ·

2019/11/26

Here in Episode 43, Elle opens our show with a quote from the great Warren Buffet that leads directly in with our theme for the day; Elle takes us on a great career journey going from frontline clinical work and transitioning into the world of independent healthcare consulting; Grab your pen and paper because throughout the entire show Elle show drops value on top of value with several strategies for us to be aware of in relation to both personal and organizational brand management; You’re going to

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00:53:39

Lan NguyenWong BSN,RN,MSN,CPHQ Dir, Quality Programs

Excellence In Healthcare Podcast ·

2019/11/26

Here in Episode #42, Lan opens our show with a great reminder that Rome was not built in a day; so as quality people it’s a must that we take it easy on ourselves and respect the journey; Lan shares with us the ultimate career reflections as she walks us through her path in going from a nursing and into healthcare quality leadership; Lan shares some deeply personal reflections in her career dark moments centered around owning all problems and being the sole solution creator within her improvement

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01:05:40

Dany Anchía, BSN, RN, CDN

Excellence In Healthcare Podcast ·

2019/11/19

Here in Episode #41, Dany opens our show by sharing how constructive criticism can help to make us all better leaders; He details his career path in going from a dialysis patient care technician and into his current QI leadership role; Dany manages an impressive portfolio of work and shares highlights of his quality improvement activities; he offers us a close look into his deeply personal reflections in what it took for him to fulfill his professional goals; Dany share how he leverages motivation

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00:51:05

Muyuan Li, Ph.D. – Performance Improvement Project...

Excellence In Healthcare Podcast ·

2019/11/12

Here in Episode #40 Muyuan shares with us how earning her PhD prepared her for a career in healthcare improvement; Muyuan expertly breaks down simulation modeling for the non-techy healthcare leaders; She shares tips on how best to present complex projects to healthcare teams; Muyuan highlights 3 great points on her future vision of healthcare and the role that quality people can play to support it; She lays out her approach for keeping her skills sharp within our industry; The 4 personal habits

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00:50:04

Mary Ellen Skeens, SSBB, CPHIMS, PMP

Excellence In Healthcare Podcast ·

2019/11/05

Here in episode #39 we are fortunate to catch Mary Ellen fresh off of a return work trip from Germany, but jet lag aside, she opens our show with a timeless quote from Maya Angelou, then walks us through her career path as she transitions from the automotive industry and into healthcare with a goal of leading a more purpose-driven career; Mary Ellen offers a pretty unique perspective on the differences in healthcare cultures given her exceptional background in supporting multinational improvement

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00:57:27

Brittney Wilson, BSN, RN, The Nerdy Nurse

Excellence In Healthcare Podcast ·

2019/10/29

Brittney is the real deal, so here in today’s Episode #38, I can’t even tell how many times I go off script in order to maximize the time and value that Brittney’s bringing to our show. Brittney opens the show with the golden rules of life; she walks us through her career path, going from nursing to informatics and even explore her entrepreneurial path; Brittney shares why social media and having a digital footprint is key for today’s healthcare professional; we go in-depth on the topic of rounding

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01:21:20

Shruti Ramachandran, Director of Quality Management &...

Excellence In Healthcare Podcast ·

2019/10/22

Here in Episode #37 Shruti starts our show with a validation that she is exactly where she needs to be as a guest on our podcast, She introduces us to the work that she leads in New York and the path that lead her to this point, She also provides a great overview on how performance management connects with the more traditional outline of healthcare quality improvement, Shruti outlines how she built her current quality management system from the ground up by outlining the vision, goals, and objective

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00:56:07

Luis Torres Torija, MD MHQS

Excellence In Healthcare Podcast ·

2019/10/15

Here in episode 36, Luis shares an exceptional quote to start our show followed by a personal story of a patient safety incident that helped to launch his healthcare improvement career path, he provides a great overview and introduction to the Mexican national healthcare system, he highlights a career lessons learned that centers on proper stakeholder management, and believe or not quality people this is starting to resonate as a common theme across a number of interviews to date, Luis highlights a

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00:49:38

Avi Fishman, MBA, SSBB, Director of Process Improvement

Excellence In Healthcare Podcast ·

2019/10/08

Here in episode #35, Avi starts the show with a direct message to never give up. He shares his career path from nearly enforcing the law to now enforcing high-quality healthcare. Avi shares a powerful lesson learned around listening to the frontline when problem-solving. He connects the dots on his 3 favorite QI tools and the value they bring to healthcare organizations. He shares a creative approach to facilitating organizational safety rounds and pulling in the voice of the patient. And gives a

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00:30:11

Lost Episode #5: Jessica & Renee, IE Graduate Students

Excellence In Healthcare Podcast ·

2019/10/04

In this episode you gain insight into the programs today's engineering students are taking that align perfectly with improving the healthcare industry, they share their thoughts on what engineering programs can do to better introduce and prepare students for a career in healthcare, The concerns that today's students are facing; and their feedback here impacts everyone from entry-level all of the way to top leadership; They provide great insight on the additional skills they feel are important to

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00:11:29

Lost Episode #4: Theresa Adair, Dir. Care Coordination

Excellence In Healthcare Podcast ·

2019/10/03

In this episode, the first that you’re going to clue in on is Theresa’s passion for the work that she is leading, Theresa makes an interesting connection with our skills as healthcare quality people to that of a behavioralist, She calls out operational efficiency as the greatest challenge in healthcare today, She call on quality people to face your failures, And learn how and where she pulls her inspiration from. --- Send in a voice message:

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00:13:02

Lost Episode #3: Ben Schleich, PhD Performance...

Excellence In Healthcare Podcast ·

2019/10/02

In this episode, Ben highlights humility and resourcefulness as top traits for healthcare quality people, He highlights the power of complementing industrial engineering talent with healthcare clinicians, His career learning take-aways to be self-aware and understand internal politics. And the improvement tool that he can’t live without. --- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcarequalitycast/message

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00:16:03

Lost Episode #2: Cody Hall, Performance Engineer

Excellence In Healthcare Podcast ·

2019/10/01

In this episode Cody breaks down a successful healthcare quality improvement team member as one that successfully multi-task, think critically, and manage time appropriately, he highlights the biggest opportunity in healthcare is to remove waste and reduce costs, he shares a great career lessons learned based around stakeholder management, and Cody highlights his love for process maps and data! --- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcarequalitycast/message

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00:18:48

Lost Episode #1: Bethlyn Gerard, Sr. Quality Consultant

Excellence In Healthcare Podcast ·

2019/09/30

Bethlyn is a senior quality consultant at UT Southwestern Medical Center and in this episode she highlights that a sense of humor is one of the top characteristics of being a successful quality person, the power of reflection as a way for quality people to move our work forward, she shares a great perspective on how leaders should plan to fail fast and fail quickly, and in the power in knowing your audience. --- Send in a voice message:

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01:05:57

Samir Rishi, Quality Improvement Advisor

Excellence In Healthcare Podcast ·

2019/09/24

Here in episode #34 Samir shares his career path, starting with his desires to enter med school, then moving into healthcare administration with a performance improvement focus. He walks us through his worst career moment where his leadership team, unfortunately, put him in a position to fail. He shares strategies that he’s used to restart his healthcare career after being laid off. He provides tips on how he builds connections on project teams by building a common purpose. His personal excitement

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00:50:02

Anthony Davis, Sr. Director for Quality Strategy

Excellence In Healthcare Podcast ·

2019/09/17

Here in Episode #33, Anthony teach us the value of doing what’s even when nobody’s looking, he introduces us to healthcare quality from a health plan point of view, he shares his passion and lessons learned in promoting health literacy, he promotes a mindset for quality people to always know your numbers, he shares his AHA moment with an introduction to his quality 4-square, and just heads up, be prepared to take notes on this one; both Anthony and I geek all of the way out in our conversation about

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00:51:33

Jennifer Hooks, MBA Mngr. of Performance Improvement

Excellence In Healthcare Podcast ·

2019/09/10

Here in episode #32 Jennifer opens the show with a great leadership mindset, she shares her career journey from the Air Force and into her current leadership role, she highlights the value of Deming's 14 points of management, and breaks down the cultural differences between military leadership culture and civilian hospital culture, she shares a great tactic for letting teams vent their emotions when launching new projects, she connects a major career aha moment with the tastiest training exercise

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01:08:54

Ashley Benedict, PhD VISN 8 System Redesign Coordinator

Excellence In Healthcare Podcast ·

2019/09/03

Here in episode #31 Ashley shares her career story and highlights that being a quality person is truly in her DNA, she walks us through a day in the life as a VA quality improvement leader, she shares a great story around following the rules of engagement when working on an improvement team, you’ll learn what the most important skill for a quality improvement expert is, as well as the power of team ice-breakers, Ashley shares her aha moment connected to big data and the future of EHRs, and you’ll

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01:03:23

Jordan Peck, PhD. Sr. Dir, Center for Perf. Improvement

Excellence In Healthcare Podcast ·

2019/08/27

Episode 30 Jordan highlights his passion for the history of process improvement in healthcare, walks us though his career that literally started with practicing PDCAs in preschool, he highlights the value and the diversity of projects that he and his team at Maine health are working on, he shares how finding his career purpose has led to a renewed focus around his personal leadership, he highlights the power of rounding to stay connected with teams, his aha moment to highlight the science of lean as

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209 results

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