We're in beta. Stay tuned for updates.x
Loading...
PODCAST

CX RIOT RADIO

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

All Episodes

00:16:15
OTTER 2.0
CX RIOT RADIO ·
2023/03/01
en
00:14:20
Reduce Your Turnover Rate by NOT Doing This
CX RIOT RADIO ·
2023/02/22
en
00:10:37
12 Needs for Ultimate CX
CX RIOT RADIO ·
2023/02/15
en
00:11:14
The Negative Connotations of Coaching
CX RIOT RADIO ·
2023/02/08
en
00:11:24
The 5 Cardinal Rules for Amazing CSRs
CX RIOT RADIO ·
2023/02/01
en
00:15:40
Robot Customers
CX RIOT RADIO ·
2023/01/25
en
00:12:43
Running a Contact Center Team
CX RIOT RADIO ·
2023/01/18
en
00:15:32
Critical Failures in CX
CX RIOT RADIO ·
2023/01/11
en
00:12:46
Stoicism in the Contact Center- BONUS EPISODE
CX RIOT RADIO ·
2023/01/06
en
00:11:43
The Punk Rock Contact Center
CX RIOT RADIO ·
2023/01/04
en
00:15:16
Floor Support in a Digital Age
CX RIOT RADIO ·
2022/12/28
en
00:08:13
Enter 2023
CX RIOT RADIO ·
2022/12/21
en
00:12:20
Quality Assurance Automation
CX RIOT RADIO ·
2022/12/14
en
00:08:49
RISE OF THE HUMAN CHATBOT
CX RIOT RADIO ·
2022/12/07
en
00:13:38
Decentralized Locations
CX RIOT RADIO ·
2022/11/30
en
00:07:55
Human Formfills
CX RIOT RADIO ·
2022/11/23
en
00:10:15
Addition by Subtraction
CX RIOT RADIO ·
2022/11/16
en
00:09:20
Wowing Customers
CX RIOT RADIO ·
2022/11/09
en
00:11:20
Company-Customer Friction
CX RIOT RADIO ·
2022/11/02
en
00:06:45
Call Center Horror Story: Cell Phone Policies
CX RIOT RADIO ·
2022/10/31
en
280 results

Similar Podcasts