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PODCAST

The IT Experts Podcast

The IT Experts Podcast with Ian Luckett, is designed to help ambitious IT/MSP business owners build a profitable tech business. In this show you will learn the complete tried and tested strategies that are working today as Ian helps techie business owners in the IT / MSP community on a daily basis. The content of this Podcast is a blend of expert advice and Interviews with some of the most successful people in the industry, offering massive value and a wise range of topics from his MSP profit

technology marketing

All Episodes

21:34

EP114 - How to Reconnect with Your Teams with Ian...

The IT Experts Podcast ·

2022/12/12

This episode comes from the amazing discussions during one of our client alignment and goal setting sessions. As we all know, the relationship with our team is as important as how we connect with our clients. Over the years as we as individuals as well as in business, this does change. So, how can we ensure that we stay connect and constantly promote employee engagement? That leads me to our important 10 tips today and never miss a single point as you listen to this episode, remember

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37:18

EP113 - Leveraging the Third Sector with Microsoft's...

The IT Experts Podcast ·

2022/11/09

This one is for the reference books so I hope you won’t miss listening to this golden episode, get your pens and paper ready. I first let Chris walk us through everything the Microsoft Tech for Social Impact Team is doing. It is important we get to know who they are and what their team is doing that is massively helpful for every MSP In the early minutes, I let Chris unbuckle myths about how non-profit businesses work. He made an interesting and comprehensive discussion on how it works and

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IT Experts Podcast with Ian Luckett

The IT Experts Podcast ·

2022/11/02

The IT Experts Podcast with Ian Luckett, is designed to help ambitious IT/MSP business owners build a profitable tech business. In this show you will learn the complete tried and tested strategies that are working today as Ian helps techie business owners in the IT / MSP community on a daily basis. The content of this Podcast is a blend of expert advice and Interviews with some of the most successful people in the industry, offering massive value and a wise range of topics from his MSP profit

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21:37

EP112 - The MSP's Guide to Surviving an Economic...

The IT Experts Podcast ·

2022/11/02

Fun Fact: If you’re in this episode, you are lucky to know and listen to what structured my discussion with Tracy Pound from CompTIA and Maximity Ltd, during the CompTIA EMEA Conference. First things first, I believe it is relevant that I talk about the context and reason why I find it crucial to discuss this in my podcast episode. Things that are happening and the changes that are constant, are in any way, affecting much of our lives, even our businesses. However, always is a time when we

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23:18

EP111 - Getting Out of Your Own Way - Client Stories...

The IT Experts Podcast ·

2022/10/24

Such a great episode we have here since we have never done this before. This meaningful episode is inspired by a session we did in the MSP Growth Hub weeks ago. I’d like to believe that this is truly inspiring to everyone, especially to the MSP owners as we help you understand how important releasing one’s potential is. I started by asking Stuart what made him decide to start talking with this particular client. Indeed, how this client started was inspiring they really underwent the hustle and

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26:14

EP110 – The Ultimate MSP Podcast Crossover

The IT Experts Podcast ·

2022/09/30

In the IT & MSP space, opportunities do not disappear. In fact, they keep on coming. Whether you are a small MSP or a booming 7-figure MSP, there are always opportunities for your business, that are right for you and help you grow your MSP to YOUR next level. This is the big finale with the “It's a Big Tech Quiz” that will show just how little a lot of us actually know about tech! You can also hear this crossover show on any of our channels: Ian Luckett:

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26:39

EP109 - 36 Powerful Ideas - Now it's time for ACTION...

The IT Experts Podcast ·

2022/09/27

In this fifth and final episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about finally taking all you learned into action to scale your MSP with confidence.  These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and is spread out into the five key episodes in this mini-series.    As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes

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18:31

EP108 – 36 Powerful Ideas – Maximising Your...

The IT Experts Podcast ·

2022/09/22

In this fourth episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about maximising your opportunities to scale your MSP with confidence.   These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE and is spread out into the five key episodes in this mini-series.   As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and

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18:10

EP107 – 36 Powerful Ideas – Amplifying Your Capacity...

The IT Experts Podcast ·

2022/09/20

In this third episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about amplifying your capacity to scale your MSP with confidence.  These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE and will be spread out into the five key episodes in this mini-series.  As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and

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20:29

EP106 – 36 Powerful Ideas – Harnessing Your Ambition...

The IT Experts Podcast ·

2022/09/15

These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and will be spread out into the five key episodes in this mini-series. As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and what these episodes are. Now, being the second episode of the mini-series, this is all about harnessing your ambition. It is all about taking you from being distracted and being

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23:04

EP105 – 36 Powerful Ideas – The Mind Behind Success...

The IT Experts Podcast ·

2022/09/12

In this first episode of a special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and understand the mind behind success to scale your MSP with confidence. These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE, and will be spread out into the five key episodes in this mini-series. As I briefly share with you what this mini-series will consist of, I also share how it’s important to get your pen and notepad (or

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16:19

EP104 - Are You the Reason Why Your MSP Is Not...

The IT Experts Podcast ·

2022/09/08

As MSP owners and operators, our growth journey is intrinsically tied to our personal aspirations. Yet, how often do we truly reflect on this? Today, I'm going to share five key tips to help you take control of your MSP's growth and avoid becoming the bottleneck. 1. Visualize Your Success: It all begins with a clear vision. Where do you see your MSP in three years? Is it about spending more quality time with your loved ones, achieving financial stability, or giving back to the community

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21:20

EP103 – Sorting Out Your Stack with NinjaOne & Ian...

The IT Experts Podcast ·

2022/09/05

First things first, Stephen shares all about himself and why he was put in front of the IT Experts Podcast limelight on behalf of NinjaOne. Stephen shares that he is from the MSP world himself with 14 years running an MSP in the Northeast of England. He briefly shares his journey in the MSP space. Stephen then talks about the transition from Ninja RMM to NinjaOne and how the whole thing came about. Steven highlights that rebranding happens especially when building and organisation and starting

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35:28

EP102 - Let the Geek Speak - MSP Presentation Skills...

The IT Experts Podcast ·

2022/08/29

This is something that EVERY MSP needs to hear! So, before we head on to the 7 Power Presenting Protocols in successfully presenting to others, I let him talk about who and what he does. As a kickstart, David talked about the first protocol Purpose. Which I think is an essential starting point in order to build a clear call to action. The following protocols which are filled with stories and experiences from David and me are Planning, Preferences, Practice, and Participation.

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27:14

EP101 - Why Do I Need VCIO as a Service in My MSP...

The IT Experts Podcast ·

2022/08/22

If there’s anyone credible about how we could use this strategy to add more value to our clients and more projects in our MSP, he is no other than a VCIO himself – Paul Croker. In letting him introduce what he’s been doing, Paul speaks of his company 18it UK which is focused on providing outsourced Virtual Chief Information Office (VCIO). Before getting serious about how VCIOs help in the MSP journey, I asked Paul about the difference between the VCIO and the CTO role. Straightforward in his

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33:14

EP100– How to Align Your Team So You Can Step Back...

The IT Experts Podcast ·

2022/08/15

Early on Monday 8th August 2022, we had our very first LIVE podcast session, and we streamed it LIVE on our Facebook Group, there is no other thought than sharing it with you. This one’s for those who want to listen again and for those who missed this special episode. As a kickstart, I personally shared my corporate experience as a team member for six months. A memorable one, and mind you, I was just only 25 at the time. It is where I learned many things that started my career in Leadership.

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26:59

EP099.5 – 3 of the Best MSP Secrets with Ian Luckett

The IT Experts Podcast ·

2022/08/01

Before I unfold my 100th podcast, I bring you a special wrap-up of three of the best IT Experts Podcast Episodes over the last six months. Perhaps you might be thinking why is it 99.5 that comes before a hundredth? However, as always, I want to make sure that our listening community gets the best bang for your earbuds! With that, Stuart and I are happy to announce that our 100th is going live in our Facebook Group – Scale With Confidence a specific Facebook group for IT and MSP business owners

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32:01

EP099 – The MSP Journey with Stuart Warwick & Ian...

The IT Experts Podcast ·

2022/07/25

With everything that’s going on, this Episode will remind and get us through what it takes to grow and improve your MSP. As a kickstart, I moderated the conversation by letting Stuart express the importance of why they really need to be curious about what the journey looks like. Moving forward, the Scale with Confidence formula is unfolded. Particularly, in the Three Pillars or phases, one must be patient and good enough to work with. Firstly, we had a comprehensive discussion on what the

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30:48

EP098 – Why I Should Use Events In My MSP Marketing...

The IT Experts Podcast ·

2022/07/04

I’m a massive fan of events and it is with great pleasure that Pete and I had a conversation on how it’s done, what are the necessary things to consider, and also where do I start Definitely, no one could ever lead us through this conversation but Peter Davies. He is the head of managed services sales from Angel Business Communications. A long-time traditional publisher who has been in IT services for 25 years and holding IT events for 23 years. Pete is best known for running and supporting big

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46:04

EP097 - Being Open, Honest, and Real with Ian Luckett...

The IT Experts Podcast ·

2022/06/27

It has been a pleasure talking with Phylip in Episode 094, about his life-changing event as he battled Tuberculosis. This time, I couldn’t think of anyone that I can do it with, except Phylip Morgan himself. This is definitely a perfect balance of laughter and tears, as we just get along without any piece of script or pre-prepared questions. Initially, Phylip enabled me to start with and talk about that one life-changing event that happened between me and my wife, Wendy. This is something I never

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