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PODCAST

Insurance News Wrap

Paige Estritori

Join Paige Estritori each week on the forefront of discovery in the Australian insurance industry. Our podcast meticulously curates the most relevant news from the past week, tailored specifically for both personal and business consumers across Australia. Delving deeper than the surface, we conduct thorough research to craft original articles on selected news items, ensuring you receive insightful and valuable information. Our summaries focus on the key developments that matter most to you. Whether

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All Episodes

00:00:00

Mon, 9th Jun 2025

Insurance News Wrap ·

2025/06/08

This episode of the Weekly Insurance News Wrap, hosted by Paige Estritori, focused on recent developments in the Australian insurance industry. Discussion highlights included concerns from major Australian financial regulators on transparency in life insurance pricing structures, specifically in the Individual Disability Income Insurance market. The broadcast also addressed the consequences of failing to update insurance policies through a family's claim rejection experience, emphasising the

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00:00:00

Sun, 8th Jun 2025

Insurance News Wrap ·

2025/06/07

In this week's episode, Paige Estritori brings updates from the Australian Insurance industry. Key issues include ASIC and APRA's concerns about duration-based pricing opacity in life insurance, emphasizing the need for greater transparency. She further highlights the importance of properly understanding insurance policies, as demonstrated by a father whose claim was denied due to an oversight in his policy. The episode also discusses the growing insurability crisis amplified by the recent floods in

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00:00:00

Sat, 7th Jun 2025

Insurance News Wrap ·

2025/06/06

This episode of Financial Services Online covers critical issues in the insurance sector in Australia and abroad. Our discussion begins with pushes for transparency in duration-based pricing models by top regulators, spotlighting the Individual Disability Income Insurance market where customers may face significant premium hikes. We then examine a case that underlines the importance of understanding and updating policy terms, followed by an examination of rising insurance premiums driven by

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00:00:00

Fri, 6th Jun 2025

Insurance News Wrap ·

2025/06/05

This episode of the Weekly Insurance News Wrap with Paige Estritori, presented by Financial Services Online, covers significant topics in Australia's insurance industry. First, it highlights a case stressing the importance of managing and updating insurance policies accurately following a father's oversight, leading to claim denial for his son. Amid devastating floods in New South Wales, the rising insurance premiums and challenges for insurability are discussed, including calls for public insurance

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00:00:00

Thu, 5th Jun 2025

Insurance News Wrap ·

2025/06/04

In this week's insurance news update, Paige Estritori discusses major developments within the sector. A landmark case in Australia has triggered a necessity for clear communication between insurers and policyholders regarding changes in vehicle usage, following a ride-share driver's victory over Auto & General insurer. The life insurance sector witnesses digital advancement with the introduction of Acenda and EQ Pathology's smart questionnaire, aimed at addressing medical data collection practices

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00:00:00

Wed, 4th Jun 2025

Insurance News Wrap ·

2025/06/03

In this week's podcast, Paige Estritori covers important updates in insurance news. Rising veterinary costs in the UK have led to a record surge in pet insurance payouts, a trend that is also becoming relevant for Australian pet owners. The recent flood crisis in New South Wales, a declared catastrophe by the Insurance Council of Australia, has exposed significant insurance shortfalls affecting various sectors of the community. In response, Premier Chris Minns calls for faster flood claim processes

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00:00:00

Tue, 3rd Jun 2025

Insurance News Wrap ·

2025/06/02

This week's Insurance News Wrap delves into key events impacting the insurance industry, notably for an Australian audience. In the UK, rising veterinary costs have led to record pet insurance payouts of £1.23 billion, a 4% increase from last year. Back home, the recent floods in New South Wales have prompted discussions about insurance shortfalls and flood coverage inadequacies. Over 6,000 claims have been filed, leading to calls for policy reform and infrastructural improvements. Additionally, the

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00:00:00

Mon, 2nd Jun 2025

Insurance News Wrap ·

2025/06/01

This podcast, presented by Paige Estritori for Financial Services Online, covers key insurance topics as of June 2, 2025. It examines a case where AIG Australia rejected a female football player's physiotherapy claim, highlighting the need to fully understand policy terms. The podcast also addresses the timely issue of flood insurance in New South Wales. It reports on Premier Chris Minns urging insurers to hasten flood claim processes as the state government provides support for flood victims. Life

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00:00:00

Sun, 1st Jun 2025

Insurance News Wrap ·

2025/05/31

This week's episode of 'Financial Services Online' with Paige Estritori covers some intriguing updates in the Australian insurance industry. A ruling in sports insurance involving an Australian female footballer and AIG Australia emphasizes the importance of understanding policy terms, as the athlete's physiotherapy claim was denied due to specific policy requirements. In response to recent catastrophic floods, New South Wales Premier Chris Minns urges insurance firms to expedite claim settlements

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00:00:00

Sat, 31st May 2025

Insurance News Wrap ·

2025/05/30

In this episode of the Weekly Insurance News Wrap, we address critical insurance issues in Australia. We discuss a case where a female footballer's claim for physiotherapy expenses was declined by AIG Australia, highlighting the importance of understanding the intricate details of insurance policies. Crowned by Football NSW, the policy had clear definitions excluding repetitive stress injuries. We transition into the topic of flood insurance, emphasizing the need for swift claim processing, as

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00:00:00

Fri, 30th May 2025

Insurance News Wrap ·

2025/05/29

In this episode, Paige Estritori from Financial Services Online discusses notable updates in the Australian insurance sector. These include a decision from the Australian Financial Complaints Authority against Eric Insurance for an unfairly sold GAP policy, resulting in a refund order. In response to recent flooding in New South Wales, insurance company Acenda provides premium payment relief as well as counselling and health resources, emphasizing the need for robust risk management strategies

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00:00:00

Thu, 29th May 2025

Insurance News Wrap ·

2025/05/28

In this episode of the Weekly Insurance News Wrap, Paige Estritori reviews key developments in the insurance sector. Eric Insurance came under the Australian Financial Complaints Authority's scrutiny and was ordered to refund an unfairly sold Guaranteed Asset Protection policy from 2012. Further, in response to the severe floods in New South Wales, Acenda released a comprehensive relief package with waived premiums and access to counselling resources. On the escalating threat of cyberattacks, QBE

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00:00:00

Wed, 28th May 2025

Insurance News Wrap ·

2025/05/27

In this week's Financial Services Online podcast, Paige Estritori discusses the escalation of cyber threats and the corresponding initiatives by QBE, led by CEO Andrew Horton, to bolster cybersecurity. The podcast covers QBE's strategic approach, supported by significant investments, in response to globally relevant cyber threats. The desire to demystify cyber risk management was also emphasized. The episode discusses the increased uptake of life insurance in Australia as reported by NobleOak, along

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00:00:00

Tue, 27th May 2025

Insurance News Wrap ·

2025/05/26

In this week's edition of Insurance News Wrap, major highlights include QBE's enhanced cybersecurity initiatives and financial support to groundbreaking cyber landscape projects. The firm, led by CEO Andrew Horton, considers artificial intelligence's utility in boosting industry resilience. Also featured was the firms QCyberProtect policy, solidifying QBE's role in cyber risk management simplification. Additionally, a report by NobleOak shows an increase in life insurance coverage among Australians

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00:00:00

Mon, 26th May 2025

Insurance News Wrap ·

2025/05/25

This week's episode of Weekly Insurance News Wrap discusses fresh data revealing a rise in life insurance coverage in Australia, a troubling knowledge gap surrounding fully underwritten policies, and various rulings by the Australian Financial Complaints Authority (AFCA). We delve into NobleOak's recent report noting an increase in life insurance uptake among 30 to 60-year-olds, up from 55% to 60% within a year, despite a limited understanding of fully underwritten policies. Noteworthy AFCA

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00:00:00

Sun, 25th May 2025

Insurance News Wrap ·

2025/05/24

In this episode of the Weekly Insurance News Wrap, we discuss current matters in the insurance sector, ranging from life insurance trends to significant decisions by the Australian Financial Complaints Authority (AFCA). The report from NobleOak shares that an increasing 60% of Australians aged 30-60 now have life insurance, a surge from 55% last year. It also notes a persisting gender gap in financial confidence, despite 76% of individuals feeling financially secure. AFCA's recent decisions have

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00:00:00

Sat, 24th May 2025

Insurance News Wrap ·

2025/05/23

In this week's episode, Paige Estritori discusses a report from NobleOak Life Insurance showing an increase in life insurance coverage among Australians aged 30 to 60, though only 30% of survey respondents are knowledgeable about fully underwritten policies, indicating a need for further consumer education. In other news, the Australian Financial Complaints Authority (AFCA) rules in favor of claimants with storm-damaged solar equipment, challenging insurer IAG's 'electronic malfunction exclusion',

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00:00:00

Fri, 23rd May 2025

Insurance News Wrap ·

2025/05/22

In this edition of the Weekly Insurance News Wrap, Paige Estritori discusses two significant rulings by the Australian Financial Complaints Authority (AFCA). The first relates to a disputed vehicle damage claim between QBE Insurance and a company director, where AFCA authorised temporary halt to the claim and sale of the involved Audi car, pending further evidence submission by the director. The second case involves AFCA ruling in favor of a policyholder against Auto & General Services in a car

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00:00:00

Thu, 22nd May 2025

Insurance News Wrap ·

2025/05/21

This episode of the Weekly Insurance News Wrap on Financial Services Online focuses on the latest developments in Australia's insurance industry. The Australian Financial Complaints Authority(AFCA) recently made key decisions in two complex cases. They supported QBE Insurance's hold on a claim involving a disputed car crash and the auction of the disputed vehicle. Despite the contentious progression, no fraud evidence against the director has been found. In a separate case, AFCA ruled in favor of a

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00:00:00

Wed, 21st May 2025

Insurance News Wrap ·

2025/05/20

In this episode of Financial Services Online's Weekly Insurance News Wrap, host Paige Estritori shares three significant insurance industry stories from Australia. An important Australian Financial Complaints Authority (AFCA) ruling on a contested case of a stolen car highlighted the importance of concrete proof for insurance fraud accusations. The insurer, Auto and General Services, must now honor their claim due to lack of evidence. Up next, Westpac's investment platform, Asgard, announced

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611 results

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