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PODCAST

The Crisis Cast

Lissa Druss & Thom Serafin

The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.

business management

All Episodes

21:05

Robin Kelly - The Shared Human Need

The Crisis Cast ·

2021/09/23

U.S. Representative Robin Kelly has served the 2nd congressional district of Illinois since 2013. In this episode of the Crisis Cast, explains the need for a bi-partisan lens. Congresswoman Kelly says, "We all want the same thing. A job, and a roof over our heads." During this visit to our chat room, you'll also hear Ms. Kelly's chilling story of what it was like to be inside the U.S. Capitol, during the riot of January 6, 2021.

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31:50

Behind The Badge - Chapter 2

The Crisis Cast ·

2021/08/26

We return to the Crisis Cast chat room with "Officer A." This veteran Chicago Police beat cop, and undercover operative describes dire disconnect between City Hall and the CPD. In this chilling conversation, Lissa & Thom uncover the backstory of a traffic stop that turned deadly for police officer Ella French. Our guest, "Officer A" also shares what helped fuel the retirement of 140 members of the Chicago Police Department in one day.

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25:56

Behind The Badge - Chapter 1

The Crisis Cast ·

2021/08/26

A veteran Chicago Police officer delivers haunting truths about what plagues law enforcement. "Officer A" agrees to speak with Lissa & Thom through an altered voice to protect his anonymity. In this chilling visit to the chat room, we learn why no part of Chicago is safe.

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28:01

Pat Quinn - The Will of The People

The Crisis Cast ·

2021/07/19

Pat Quinn is a former Governor of Illinois, with a clear purpose. His goal has always been, to collect autographs. Names on petitions to be clear. As the founder of the Coalition for Political Honestry, Governor Quinn has advocated for putting 'governing' into the hands of voters. In conversation about our 'voting' crisis, Lissa & Thom explore the imperfections of our union. As Pat Quinn puts it, "we are NOT perfect, we seek perfection."

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25:57

Tom Tunney - Serving ALL People

The Crisis Cast ·

2021/06/29

Hospitality is something that both connects and serves communities. It is a tactical concept that has worked in Chicago's 44th Ward since 2002, when Tom Tunney was first elected alderman. In this episode of The Crisis Cast, Alderman Tunney shares the secrets of his long journey as an entrepreneur turned politician. From the despair of the AIDS epidemic to the struggles of a global pandemic, Lissa Druss and Thom Serafin extract more critical insights on leadership.

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28:20

John Kass - The View From The Back Pew

The Crisis Cast ·

2021/06/23

If you were to take a course in 'wearing your heart on your sleeve', you'd be assigned to read the works of John Kass. How did this son of a Chicago butcher and former merchant marine become the lead columnist for the iconic Chicago Tribune? In this episode of the Crisis Cast, you'll find out. Lissa Druss and Thom Serafin also pin Kass down on whether the state of capital "J" for journalism is in crisis.

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28:08

LaShawn Ford - Working To Be Heard

The Crisis Cast ·

2021/06/02

LaShawn Ford's story is remarkable. It began in the public housing projects of Chicago, and his ability to speak truth to power is fueled with compassion. In this episode of The Crisis Cast, Thom & Lissa hear from this former public school teacher who has served 14 years in the Illinois General Assembly. Rep. Ford is working daily to fight. for equity in the cannabis industry. You'll hear why he was once against the legalization of marijuana and how we can all be better advocates for those

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26:01

George Ryan - Permanence & Penalty

The Crisis Cast ·

2021/05/07

George Ryan is a plain spoken pharmacist turned politician. He also happens to be the former Governor of Illinois. Life and death are at the center of this conversation on The Crisis Cast. In this episode, Thom & Lissa uncover the emotional journey of a law and order conservative, who went from supporting the death penalty to using every waking minute to denounce capital punishment. Mr. Ryan is the author of the book Until I Could Be Sure: How I Stopped The Death Penalty in Illinois.

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31:40

Sheila Bedi - Driving Toward Justice

The Crisis Cast ·

2021/04/26

The timing of this conversation left us pondering pathways to change. It occurred during the days surrounding the verdict in the killing of George Floyd, and the fatal shooting of 13-year-old Chicagoan Adam Toledo. Renowned civil rights attorney Sheila Bedi joined Lissa and Thom to discuss her work surrounding the Chicago Police consent decree. In this eye-opening episode, Sheila shares her passion for teaching future lawyers and her drive to communicate the need for legal reform.

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28:39

Crisis Cast Family - One Year Stronger

The Crisis Cast ·

2021/04/19

Amidst lockdowns and quarantines, in mid-March 2020, the Crisis Cast team gathered to work with a 'cast' of crisis leaders. Our goals was to learn how to better manage the unexpected. In this episode of The Crisis Cast, hosts Lissa Druss and Thom Serafin visit with producer Todd Manley and managing director Matthew Serafin to recount the journey of a team that has become a family. You'll also hear the dozens of voices who have graced 50+ Crisis Cast chats.

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49:49

Telander & Haugh - Playing Prepared

The Crisis Cast ·

2021/04/01

Time to drive toward the intersection of sports and social science. In this episode of The Crisis Cast, two renowned sports journalists give Lissa and Thom the lowdown on doing your homework. Rick Telander of the Chicago Sun-Times and David Haugh from Chicago's WSCR tell the tale of how they first crossed paths. You'll also learn why a football career is like graduate school for crisis management.

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19:48

SI Healthcare - Know Your Community

The Crisis Cast ·

2021/03/24

Here's the crux in this conversation. Know your strengths. Know your weaknesses. Then leverage the wisdom of the other leaders around you. Those are the signposts on the road to success for Southern Illinois Healthcare. In this episode of The Crisis Cast, Lissa & Thom chat with Rex Budde and Marci Moore-Connelley about the secrets to managing COVID-19 for an entire healthcare system. This is a brave conversation in learning how to recognize your pivot point during times of crisis.

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26:39

Madeleine Doubek - Bedrock of Democracy

The Crisis Cast ·

2021/03/12

Get ready for a relentless and deep dive into the core of our democracy. The mapping of districts. In this episode of The Crisis Cast, Madeleine Doubek leans in on a critical point. When it comes to elections, politicians should NOT get to choose their voters. You guessed it, Lissa and Thom are unpacking the age old practice of gerrymandering with the Executive Director of Change Illinois.

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26:23

Beyond Charity - The Stigma Stoppers

The Crisis Cast ·

2021/03/04

A group of teens in Chicago's western suburbs are delivering a mental health wake-up call. It comes in the form of something called "Beyond Charity." The global pandemic has been a blamed for an increase in depression and suicides among adolescents. But as Lissa and Thom learn from this foursome of high schoolers, the mental health crisis among their peers has been simmering longer than COVID. You'll be inspired by what these young adults from Naperville Central High School have accomplished and

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21:26

Carol Portman - Doing Your Homework

The Crisis Cast ·

2021/02/24

When The Crisis Cast first assembled in March of 2020, we wanted to take the long view. Our guest in this episode, truly underscores that goal. Carol Portman is an expert in government funding. More succinctly, taxation. She reminds Lissa and Thom, that the grass may look greener in the state next door, but you must apply tax benefits specifically and personally. Carol is President of the Taxpayers' Federation of Illinois. Tax geeks will love this conversation, and anyone who pays taxes of any

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30:38

Frank Main - The Long Tail of Justice

The Crisis Cast ·

2021/02/11

Frank Main has been covering criminal justice in Chicago for more than two decades. Readers of the Sun-Times are drawn to his work for heeding the journalism mantra "inflict the comfortable, and comfort the afflicted." In this episode of The Crisis Cast, he digs deep with Lissa & Thom on COVID's impact on crime in upper Midwest cities like Minneapolis, Chicago, Detroit. They also examine two behaviors that are surging at alarming rates: car-jacking and police retirements.

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26:06

Carol Moseley Braun - The Power of Example

The Crisis Cast ·

2021/01/25

The timing of this conversation was impeccable. Former U.S. Senator Carol Moseley Braun spoke to Lissa & Thom, the morning after the Presidential Inauguration of Joseph R. Biden. She not only shared the striking details of being among the invited guests, but also described the surrealistic mood in Washington, D.C. just two weeks after a violent mob invaded the U.S. Capitol. Ms. Braun shares the story of her joining a protest march with Dr. Martin Luther King, Jr., while in her teens. Her

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32:27

Emanuel Chris Welch - Monumental Change

The Crisis Cast ·

2021/01/18

We begin this special MLK Day episode of The Crisis Cast with Dr. King's voice solidifying the Montgomery bus boycott in December of 1955. Then we eavesdrop on a historic day in January of 2021. You'll hear the words of Emanuel Chris Welch as he becomes the first Black Speaker of the Illinois House of Representatives. His words inspire a new unity. Lissa Druss and Thom Serafin stir up the emotions of this remarkable leader as he prepares to chart a path through multiplying crises.

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30:26

Kieckhefer & Camper - The Speakership

The Crisis Cast ·

2021/01/13

In this episode of The Crisis Cast, we welcome two correspondents that rocked Springfield during the turbulent 1970s. Bob Keickhefer and John Camper join Lissa Druss and Thom Serafin in the chat room to map the line from Illinois' Speaker of the House, Mike Madigan to the last great battle for the Speakership in ’75. For fans of the hit TV Show M*A*S*H*, stand by for some pithy wisdom. These two drive more than a hint of "B.J. & Hawkeye."

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22:20

Ron Lemar - Hope In A Box

The Crisis Cast ·

2020/12/15

Ronald Lemar runs the company his grandfather founded in 1948. He's weathered great fluctuations in supply and demand - but nothing like those driven by a global pandemic. In this episode of The Crisis Cast, Lissa and Thom learn about one of the most critical supplies during COVID times. Boxes. Rex Carton designs and manufactures corrugated shipping materials, and Ron's team has stared down the storm of demand with calm. There's a hint of Jimmy Stewart and "It's A Wonderful Life" in this

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183 results

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