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PODCAST

Social Skills Mastery

Susan Callender

The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.

business careers

All Episodes

24:49

106. The Benefits of Developing your Professional...

Social Skills Mastery ·

2022/11/04

What comes to mind when you think of a person’s “presence”: Boldness, assertiveness, commanding attention, holding court, or owning the room? When you have “presence”, basically, when you speak, people stop and listen. And here’s something we can all agree on — excellent leaders have excellent presence. People who possess the simple, but rare quality of a Powerful Presence are naturally able to put people at ease, take charge during chaos, and instill confidence when things are changing. Today’s

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28:15

105. Mastering Professional Manners - The Essential...

Social Skills Mastery ·

2022/10/30

There are rules of conduct for how you go about your workday, be it in-person or virtual, and that is business etiquette. These rules are the accepted or required norms in your specific profession and/or workplace, and they may be very different and not come into play in an alternate setting or social community. The penalty for violating business etiquette rules can range from facing the disapproval of others in the organization, to losing contacts, customers, and monetary rewards. Upholding the

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23:07

104. Credibility, Confidence, and Becoming Socially...

Social Skills Mastery ·

2022/10/07

Society and our workplaces place a high premium on being confident and feeling good. We all recognize that our success accelerates when we are confident. The reason is simple. Without confidence we revert to fear, and when we are fearful we don’t take any action. We hesitate, we delay and we procrastinate. When you can let go of fear, you take action more quickly and easily. But the question remains – how do I become more confident? The simplest answer is to become more competent. As we become

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35:44

103. Social Intelligence & Office Culture with Peter...

Social Skills Mastery ·

2022/10/03

Peter Yawitz is the author of “Flip-Flops and Microwaved Fish: Navigating the Dos and Don'ts of Workplace Culture”, a social skills book targeted toward new professionals in the workforce, however, anyone can benefit from the solid guidance mixed with a bit of humor as we wade into the somewhat mucky waters of post-pandemic hybrid offices. Our interview touches on myriad concerns and frequently asked questions that have many people perplexed and overthinking as to how to handle certain everyday

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22:07

102. Tell Me About Yourself: Using Curiosity for Good...

Social Skills Mastery ·

2022/09/19

Curious questions are the most underrated, undervalued secrets of conversational success. They're how we gain a deep understanding of how we can meet or exceed the needs of our clients and customers. Ninety percent of conversations miss the mark. Ineffective conversations are frustrating, costly, and a waste of time. Miscommunication is a common fatal communication flaw. When you choose to not be curious in conversations, you stand to lose out on valuable information. Free Guide: The Ultimate

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19:40

101. Socially Reserved? What To Do When Being Quiet...

Social Skills Mastery ·

2022/09/09

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100-B. Social Envy and the Rivalry it Creates

Social Skills Mastery ·

2022/09/01

There’s no doubt about it — we live in the age of envy. Social media envy, career envy, kitchen envy, accomplished child envy, food envy, public speaking envy, hot body envy, conversation envy, You name it, there’s an envy for it. As humans, we have always felt what Aristotle defined as pain at the sight of another’s good fortune, stirred by thoughts that others possess that which we should have. Episode 100 of the Social Skills Mastery podcast looks at social rivalry, why it exists, and how to

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19:52

99. Becoming Your Best Social Self

Social Skills Mastery ·

2022/08/25

Are you ready? Is this the time that you’ll finally go all in and take the steps to become your best self? Many people think they’re fine the way they are and don’t feel any need to change, improve, or master social skills. But in business and life, if you’re not improving continuously, then you will be passed by. Confident people are always willing to change—and also willing to make a thoughtful investment of time and effort in themselves. All of us who are privileged to run companies or work

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22:23

98. Social Success - How to Be a Great Host

Social Skills Mastery ·

2022/08/21

LinkedIn messages and Instagram Reels cannot replace the meaningful connections made through in-person communications and entertaining — also known as party or event hosting. Any individual or business that wants to create strong and lasting relationships needs to know how to produce professional events, even when it extends outside the office and into your home community. Taking the helm and hosting a social gathering allows you to strengthen bonds with current clients, employees, and partners

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20:33

97. Breaking Up the Patterns that Create Social Anxiety

Social Skills Mastery ·

2022/08/04

Social anxiety robs you of your right to live freely and comfortably. There are a number of techniques you can try to manage the thoughts and feelings that create anxiety. Remember that you are not your anxiety, nor are you weak or inferior. You have thoughts that create anxious feelings. In episode 97 help is offered for you to develop new thoughts and coping skills to help you identify your feelings, find a more positive perspective, and overcome your social anxiety so you can live the fun and

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18:49

96. How to Accentuate Social Skills through Self-Talk

Social Skills Mastery ·

2022/07/15

There’s no question that when you excel in a social situation, that is due to your positive inner monologue which is influenced by your subconscious mind. This inner monologue reveals your thoughts, beliefs, questions, and ideas. Your inner monologue can be negative and positive, and encouraging and distressing. If you’re the optimistic type, your inner monologue may be more hopeful and positive. The opposite is generally true if you tend to be a pessimist. Positive thinking and optimism can be

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26:49

95. Increase Your Influence & Impact with Proper...

Social Skills Mastery ·

2022/07/07

Having the confidence to initiate introductions is an important social and professional skill, and you will benefit from learning the proper way to do this. Whether you are introducing two or more people to each other, or need to introduce yourself to a new acquaintance, giving a fair amount of preparation to this skill and practicing regularly will ensure that you feel more confident when the time comes to break the ice. In episode 95 of the Social Skills Mastery podcast, we discuss how to prepare

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17:57

94. Being Quiet Harms Your Credibility (and what to...

Social Skills Mastery ·

2022/06/19

It won’t matter if I don’t offer my ideas. They already have a lot to think about. My ideas are not important It pains me when I hear a super smart, creative, and gifted person express the opinion that it doesn’t matter when they don’t offer their thoughts in meetings and social situations, and that their contributions are not important, therefore there is no chance they’re missed. Many people have trouble properly valuing themselves, for a variety of reasons. Work environments that encourage you

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18:20

93. The Telltale Signs You May Be Socially Insecure

Social Skills Mastery ·

2022/06/09

Socially confident people believe in their ability to show up and make a contribution, provide value, or elevate the energy in a room. If you don’t believe in yourself, why should anyone else put their faith in you? If you’re still hiding on the sidelines and not speaking up and you want to walk with swagger and improve your people skills, listen to this episode where I share the telltale signs that your social confidence is not yet at the level it should be. Free Guide: The Ultimate Way to Start

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17:49

92. The Social Skill of Becoming Likable

Social Skills Mastery ·

2022/05/28

Long-lasting, fruitful relationships develop when you’re genuinely interested in the people you meet. People can smell whether you're authentic in your greetings and conversation. When you show sincere curiosity and concern for people, you become likable, and when you're perceived as being likable, the sky is the limit for what you can achieve. and they’ll respond willingly to your suggestions. Free Guide: The Ultimate Way to Start Conversations and Leave Them Wanting More Schedule your: "Radiate

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12:19

91. The Expressive Social Style - The Strongest...

Social Skills Mastery ·

2022/05/07

Those among us with Expressive social styles are often the strongest energy in the room. They enjoy involvement, excitement and lots of interpersonal interaction. Moreover, they tend to make friends easily because they’re very sociable, they enjoy stimulating conversation, and they’re enthusiastic and good at involving and motivating others. Despite these admirable qualities, Expressives are often perceived by others as excitable, impulsive, undisciplined, dramatic, manipulative, ambitious,

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24:08

90. The Four Phases of Social Skills Mastery

Social Skills Mastery ·

2022/04/28

Mastering social skills is an important part of growing and excelling in your business and career. Showing customers and employers you have mastered certain soft, hard, and people skills can help you earn promotions, raises, and new jobs. It can take some time and effort to master interpersonal skills, depending on your current level and the skills themselves. Today, we explain why it's important to master these skills and provide a step-by-step guide to becoming proficient in communicating with

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11:35

89. The Pros and Cons of the Action-Oriented "Driver"...

Social Skills Mastery ·

2022/04/19

An individual’s social style is determined by behavioral patterns in the interactions with their peers. Some studies suggest that social style may influence the way in which an individual’s performance is evaluated. Drivers are action-oriented people who focus on results and outcomes rather than relationships. They can be seen as impersonal, practical and dominating by others. Knowing social styles can help strengthen relationships, improve communication, and predict behavior. As a businessperson

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13:47

88. Social Ease and Getting Comfortable in the Spotlight

Social Skills Mastery ·

2022/03/31

One of our most basic human needs is to feel seen, heard, and understood. While the workdays of entrepreneurs and professionals are filled with appointments, they can still feel cut off, as time for connections, conferences, and networking increasingly disappears. My clients have told me that one of the most valuable things they get out of their coaching is finding their voice and speaking up with confidence. That can help them make decisions that use their strengths to make connections, to build

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09:23

87. Becoming a Social Connector

Social Skills Mastery ·

2022/03/29

Social Connectors play an important role in our lives, and having even a small amount of this “gift” will serve you well. A connector is simply someone who is relationship-focused in her/his approach to life, to people, and to business. He/she has a certain way of thinking and behaving. They act and get results with ease because they have a level of credibility and trust in and from their network. Anyone can seek to be a connector. Learning these skills will make you more at ease and help to

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