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PODCAST

Outsource Accelerator Podcast with Derek Gallimore

Derek Gallimore

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

business management

All Episodes

48:03

OA 425: Doing Offshoring Right - with Rob Brough of...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/02/09

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/425 Agility Staffing Solutions Derek Gallimore interviews Rob Brough, founder and CEO of Agility Staffing Solutions and Healthscope Services. In the episode, Rob discusses offshoring in the healthcare industry and doing offshoring effectively, from building the right teams to making processes work. References: Web: Agility Staffing Outsource Accelerator Start Outsourcing Outsource

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41:12

OA 424: The Explosion of CX (Customer Experience) -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/02/02

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/424 ACXPA Derek Gallimore interviews Justin Tippett, founder and chief executive officer (CEO) of the Australian Customer Experience Professionals Association (ACXPA). In the episode, Justin talks about the customer experience (CX) industry and how broad and far-reaching it is. He also tells us how customer service has evolved to what we now refer to as customer experience. References: Web:

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47:10

OA 423: The Future of Work with Alan Hosking of HR...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/01/26

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/423 Taking a peek into the future of work Derek’s guest in this episode, Alan Hosking, has been tackling the future of work for more than 20 years now. And he takes everyone in an interesting conversation as to how the future of the workplace would look like after the whole world threaded the seemingly treacherous waters during the pandemic. Alan is the publisher of HR Future, an

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30:36

OA 422: Outsourcing and Global Employment in HR Context

Outsource Accelerator Podcast with Derek Gallimore ·

2023/01/19

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/422 Derek is interviewed by Jonathan Westover of Human Capital In this special episode, instead of Derek Gallimore doing the interview, it is the other way around. He comes in as a guest on Jonathan Westover’s Human Capital Innovations (HCI) Podcast. Jonathan is a three-time bestselling and award-winning author. His expertise is human resources, innovation and the future of work – topics that

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42:18

Specialized Outsourcing for the Real Estate Sector -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/01/12

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/421 Rocket Station Virtual Assistants Do they speak English? In this episode, Rocket Station Virtual Assistants’ chief growth officer candidly shares how this question pops up way too often every time he talks to companies that are curious about acquiring outsourced services. In a span of 40 minutes, Derek and Greg exchange their experiences by answering questions like this. Both of them agree

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25:50

OA 420: Inside a 440k-Strong Community of Online...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/01/05

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/420 FHMoms In this episode, Derek Gallimore talks to MK Bertulfo, founder and chief executive officer (CEO) of FHMoms (short for Filipino Homebased Moms). FHMoms started as a Facebook community group that offers professional advice and programs that help equip stay-home mothers with skills that could help them land and thrive in freelance jobs. In 2020, MK came in as a guest on the Outsource

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11:04

OA 419: A Quick Review of 2022 - Derek Gallimore of...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/12/29

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/419 Year in review As 2022 comes to an end, Derek Gallimore takes the opportunity to extend his heartfelt thanks to The Outsource Accelerator Podcast listeners. In this special episode, Derek gladly reports on the Outsource Accelerator’s performance in the year that has passed. He also talks about milestones that have been marked by the growing Outsource Accelerator team. He closes this

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46:26

OA 418: Innovation Mindset in Outsourcing - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/12/22

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/418 Origo BPO In this episode, Derek Gallimore speaks to Yassin Shaar, Strategic Partner and Chief Executive Officer at Origo BPO. They also talk about how outsourcing enables entrepreneurs, and Yassin also shares how the Philippines became his “land of opportunity.” Nine years later, Yassin leads Origo BPO as its chief executive officer. The Australian-owned business process outsourcing (BPO)

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39:54

OA 417: One Company, 120k Staff, 55 Countries,...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/12/15

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/417 WebHelp In this episode, Derek Gallimore chats with WebHelp South Africa’s managing director Tammy Chetty. WebHelp is a 20-year-old French-owned business process outsourcing (BPO) firm that predominantly offers customer service – allowing them to offer various languages and varied skill sets to their clients in over 50 countries. In the next 40 minutes, Derek and Tammy talk about how the

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45:22

OA 416: Exploring African Outsourcing and Trade with...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/12/08

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/416 CRDLE Derek Gallimore speaks with Valerie Bowden, Founder and Director of Business-to-Business (B2B) marketplace CRDLE. CRDLE (pronounced as “cradle) is an Ethiopian-based platform that connects African brands to the world. It contains everything that the region has to offer, from physical products — like T-shirts, coffee, and vanilla — to remote assistance and outsourcing agents. “It’s

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38:18

OA 415: Offshore Developers & Tech Scene Updates From...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/12/01

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/415 Arcanys Derek Gallimore talks with Frederic Joye, co-founder and president of the premier Swiss software development outsourcing firm in the Philippines, Arcanys. Arcanys specializes in building proficient and dedicated development teams for startups and larger enterprises. This tech outsourcing provider meets the demand for powerful software capabilities by utilizing adaptable solutions

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42:15

OA 414: Life & Work by Design - with 10-yr Digital...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/11/24

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/414 Digital Nomad Derek Gallimore speaks with Jimmy Narraine, best-selling Udemy partner, corporate trainer, and digital nomad. In this episode, Derek and Jimmy talk about what it means to outsource while working remotely and “how to do it more effectively and efficiently and how to become a better remote leader.” They also talk about globalization and a little bit about global

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51:09

OA 413: Impact Sourcing, AI & Humans in the Loop -...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/11/17

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/413 Humans in the Loop Derek Gallimore talks with Iva Gumnishka, CEO of Humans in the Loop. Humans in the Loop is an AI annotation company that employs refugees and other disadvantaged individuals from around the world. The company is “a part of the impact sourcing industry [with a] mission to provide remote work opportunities to refugees and conflict-affected people in the Middle East … and

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24:30

OA 412: Outsourcing to the Dominican Republic - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/11/10

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/412 Corpshore Solutions Derek Gallimore speaks with Frank Prempeh, founder and CEO of Corpshore Solutions. Corpshore Solutions is a global business process outsourcing (BPO) management consortium and solutions provider for businesses of all sizes. It helps companies scale, explore, and use leading-edge technologies to their advantage. In this episode, Derek and Frank talk about the outsourcing

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45:03

OA 411: Building Offshore Teams with Military...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/11/03

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/411 Trust The Process Derek Gallimore talks with Peter Liston, co-founder of the Australian outsourcing firm Trust The Process. The firm’s name drew inspiration from the slogan used by Philadelphia’s national basketball team, the Philadelphia 76ers, “trust the process.” Trust The Process not only helps small business owners connect with skilled virtual assistants (VAs) from the Philippines but

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44:13

OA 410: The Benefits of Outsourcing 101 - An...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/10/27

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/410 Derek and Outsource Accelerator Episode 410 of the Outsource Accelerator Podcast puts a bit of a twist on how the podcast’s episodes usually go. In this episode, Derek is the one getting interviewed by Jeffrey Feldberg, owner, co-founder, and CEO of Deep Wealth, an advisory firm that assists businesses toward an exit or liquidity event. Derek is the founder and CEO of Outsource Accelerator

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49:02

OA 409: Navigating Payroll & Compliance Complexities...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/10/20

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/409 Sprout Solutions Derek Gallimore talks with Patrick Gentry, co-founder and CEO of Sprout Solutions. Sprout Solutions is the Philippines’ leading human resources information system (HRIS) and software solutions provider for other businesses' HR needs. The company’s HR platform has helped revolutionize people management in the country and contributed to the overall improvement of the future

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55:21

OA 408: How To Manage 55,000 Employees - with Jeffrey...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/10/13

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/408 Teleperformance Derek Gallimore talks with Jeffrey Johnson, the Senior Vice President for Human Capital Resource Management at Teleperformance. Teleperformance is one of the world’s leading providers of outsourced services across various industries. In this episode, Derek asks Jeffrey to share his – and Teleperformance’s – secret to successfully managing the firm’s 55,000 strong employees

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29:22

OA 407: Strategic Advantages of Mexican Nearshoring -...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/10/06

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/407 Remote Team Solutions Derek Gallimore talks with Mauricio Cipres, Business Development Head of Remote Team Solutions. Located a La laguna in Mexico, Remote Team Solutions is the go-to for hiring remote workers in the country. In this episode, Derek and Mauricio will delve into Mexico as a viable nearshoring destination, especially La Laguna. At the same time, they will discuss remote work

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48:30

OA 406: Building LatAm’s Virtual Workforce - Jaime...

Outsource Accelerator Podcast with Derek Gallimore ·

2022/09/29

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/406 Virtual Latinos Derek Gallimore talks with Jaime Nacach, founder and CEO of Virtual Latinos. Focusing on Central and South America, Virtual Latinos specializes In providing quality virtual assistants in the Latin American region to US organizations. In this episode, The OA Podcast highlight Jaime's insights on the Latin American market and how it benefits the US. Derek and Sagufta will also

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206 results

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