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PODCAST

Remarkable Results Radio Podcast

RISC_OBFUSCATED

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution

business management

All Episodes

00:43:38

RR 392: Shop Talk 7 – The Leading Ladies

Remarkable Results Radio Podcast ·

2018/12/28

Shop Talk 7 -Leading Ladies Judi Haglin, from Haglin Automotive, Boulder CO, Shelle Bennett, from Mike’s Kars in Gettysburg, PA and Kelli Weatherby from Accurate Automotive in Mesa, AZ. These three ladies are members of an ATI twenty group that is called Leading Ladies. They are proud of their numbers. They are the top twenty group in performance within the ATI program. How is that for ‘strength in numbers’. We had a really relaxed and wide open chat in the AAPEX18 Studio where we touched on

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00:37:15

RR 391: What Happens When a Technician Becomes a...

Remarkable Results Radio Podcast ·

2018/12/25

What Happens When a Technician Becomes a Customer for Automotive Repair. Pete Meir, Director of Training for the UBM Advanstar Automotive Group, which includes Motor Age magazine, wrote a story “When a Technician Becomes a Customer for Automotive Repair Service.” You can only imagine the implications and ramifications this implores. When Pete needed tires for his truck he became a customer. He was not delighted with the service he was given and it drove him to write about it. He may have never

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00:35:37

RR 390: DATA – How Understanding Search Habits Will...

Remarkable Results Radio Podcast ·

2018/12/21

DATA - How Understanding Search Habits Will Help Grow New Customers Al Haberstroh, a partner and Chief Strategy Officer at MontAd Media has developed numerous innovative, revenue-driving solutions for marketers of all sizes. He was an early adopter of content and database marketing and was instrumental in the development of two new proprietary marketing tools for the aftermarket; Shop Reach 360 and Audience ID. Al knows that data will help drive traffic to the aftermarket. They key will be to

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00:42:04

RR 389: The Art of Successful Mentoring

Remarkable Results Radio Podcast ·

2018/12/18

The Art of Successful Mentoring Dr. John Passante is a well-respected mentor who has 35+ years of experience in human resource and organizational development. He is an author, a lecturer, a professor and prides himself in helping companies increase their effectiveness. Aaron Schaffer is well versed in sales, product, and marketing. He holds a BBA in Economics and a lifelong car enthusiast and has been active in motorsports competition. This is episode brings you a full view of mentoring and the

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00:46:07

RR 388: Re-Inventing You! A Personal Story Of...

Remarkable Results Radio Podcast ·

2018/12/14

Re-Inventing You! A Personal Story Of Prolific Change. Carlo Sabucco from Sils Complete Auto Care Centre, a successful 8 bay shop on the east side of Oakville, Ontario. This is episode offers some in your face and blunt stores about failure, adversity and managing your ego to get to the next level. You cannot be successful in the changing aftermarket if you do not have the CEO mindset. Your thought process should match the level that you want to be at. There is no downshifting gears when you are

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00:48:20

RR 387: In Praise of Our Trainers

Remarkable Results Radio Podcast ·

2018/12/11

In Praise of Our Trainers Our Guests: Bob Greenwood, AMAM, is the President and CEO of Automotive Aftermarket E-Learning Centre Ltd and has over 40 years’ experience working with Independent shops developing their business to maximize business net income. Eric Ziegler owns and operates EZ Diagnostic Solutions Inc and is an accomplished automotive trainer working for Automotive Seminars and the Driveability Guys training technicians in the latest diagnostic techniques and technologies throughout

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00:44:40

RR 386: Shop Talk 6 – Making it Work – Husband and...

Remarkable Results Radio Podcast ·

2018/12/07

Making it Work: Husband and Wife Partners Our married partners are Judi and Dana Haglin of Haglin Automotive Boulder, CO, along with Kim and Rob Auernheimer of CS Automotive in Brentwood, Tennessee. They share their experiences in running a shop, together with their life partners. They make it sound simple, however as you’ll hear there was and continues to be a learning curve in their path to ‘harmony’. We’ll learn how they brought out the best in each other while improving their business’s and

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00:32:41

RR 385: AAPEX 2018 – Driving the Aftermarket to be...

Remarkable Results Radio Podcast ·

2018/12/04

AAPEX 2018 - Driving the Aftermarket to be Ahead of the Curve The Auto Care Association and the Automotive Aftermarket Suppliers Association (AASA) are valued partners working together to meet the needs of the industry and stay ahead of the curve. They co-own AAPEX where the global automotive aftermarket gathers to learn and find the next opportunity in this $740B industry. Mark Bogdansky and Chris Gardner and their teams under the leadership of Bill Hanvey from Auto Care and Bill Long from AASA

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00:44:20

RR 384: Women In Auto Care 2018 Honorees!

Remarkable Results Radio Podcast ·

2018/11/30

Women In Auto Care 2018 Honorees! In this episode, we are talking with the 2018 Women In Auto Care honorees. Share their achievements, triumph and the road to their success in this long-form audio interview recorded at AAPEX 2018. Tammy Techlenburg, President of Women In Auto Care and the Vice-President of Global Sales and Marketing Operations for Spectrum Brands, Dawn Zieren, SVP Global & Strategic Initiatives, The NPD Group, Kathleen Jarosik, Owner, Xpertech Auto Repair, and Nicole Huard,

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01:45:11

RR 383: AAPEXedu 2018 The Road To Great Technicians –...

Remarkable Results Radio Podcast ·

2018/11/27

AAPEX EDU 2018 The Road To Great Technicians A fundamentally valuable discussion as we get ready to deal with the tsunami of seeding our industry with our future technicians that will have the competencies necessary to perform mechanical and diag work and the need to develop career paths for every level of technician. We need apprentice and mentoring programs that are universal to the industry, along with an industry moving in the same training direction so we can create competent technicians to

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00:39:33

RR 382: A Champion for Women in The Automotive Industry

Remarkable Results Radio Podcast ·

2018/11/23

A Champion for Women in The Automotive Industry Jody DeVere is a champion for women in the automotive industry, and her company AskPatty.com, Inc. serves as an important point of contact for many women who are seeking the very best experience to buy a car and service by visiting Certified Female Friendly® automotive retail locations across the United States and Canada. In this episode, we will be sharing with you the misconceptions that we have in hiring women in the industry. Jody says that there

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00:40:19

RR 381: SVI – Secure Vehicle Interface: The Future In...

Remarkable Results Radio Podcast ·

2018/11/20

Repairing and Diagnosing Tomorrows Tech With Access and Authority Using Secure Vehicle Interface Joe Register is Vice-President of Merging Technologies at the Auto Care Association. Joe is on the cutting edge of technology as it affects our industry and to be at the table as it relates to who owns the data and who can have access to it. In this episode, we will be discussing how SVI: Secure Vehicle Interface can have an impact on our future by authorizing and authenticating who can have access to

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00:40:06

RR 380: UNCOPYABLE. How To Create an Unfair Advantage...

Remarkable Results Radio Podcast ·

2018/11/16

Uncopyable. How To Create an Unfair Advantage Over Your Competition Steve Miller is best known as Kelly’s Dad and The Marketing Gunslinger. He is the best selling author, speaker, and a renowned marketing strategist. He has helped numerous organization stand out and become uncopyable against the stiffest competition available. In this episode, we will be sharing with you all the main ingredients on how to become uncopyable. We will bring you the strategy you need to gain that advantage that your

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00:48:50

RR 379: A Banker and a Master Tech Build a BMW...

Remarkable Results Radio Podcast ·

2018/11/13

A Banker and a Master Tech Build a BMW Specialty Shop - Down Under Ken Christie is the Chief Financial Officer of the Australian Bank division of National Australia Bank whose passion for collecting and racing cars decided to find a partner and build a BMW specialty shop. Ken partnered with BMW Mastertech, Mark Higgins and they created BM Performance Centre in Williamstown, Victoria, Australia In this episode, we will be tackling issues and challenges of running a shop in Australia and

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00:41:36

RR 378: John Passante – You Can’t Handle The Truth –...

Remarkable Results Radio Podcast ·

2018/11/09

Dr. John Passante - You Can’t Handle The Truth - The Power of Performance Reviews. John Passante is a legacy automotive aftermarket Human Resource professional and the President and CEO of The Organizational Development Group. He’s worked with and for some of the biggest names in our industry including Monroe/Tenneco, Delphi, Moog and Car Quest. In this episode, he illuminates how performance reviews can become part of the culture of all businesses. He covers high grounds on the importance of

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00:27:16

RR 377: Gary Smith – The Knowledge Of Electricity Is...

Remarkable Results Radio Podcast ·

2018/11/06

The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem Gary Smith has been fascinated with electricity his whole life and understands that the more you know of electricity's core fundamentals, the better diagnostician you’ll be. He says many technicians have never been to a basic electric class so how will survival in today's repair environment keep pace with the ever enhancing tech, circuits, and modules. Gary like so many other trainers I’ve interviewed can’t say

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00:36:52

RR 376: The Undeniable Rise of Digital Vehicle...

Remarkable Results Radio Podcast ·

2018/11/02

The Indisputable Rise of Digital Vehicle Inspections (DVI) The members of this roundtable are Chris Cloutier of Golden Rule Auto Care and Autotext.me, John Burkhauser of Bolt On Technology, and Pete Rudloff of Pete’s Garage and Flex Check Auto The episode talks about the rise of Digital Vehicle Inspection and its importance like a smartphone to everyone. DVI is not yet the norm today but the future will require the service professional to have this tool. Since more customers want to be in

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00:47:19

RR 375: Trained By Techs – Creating a Training...

Remarkable Results Radio Podcast ·

2018/10/30

Trained By Techs - Creating a Training Commitment Inside All Shop Recorded at ASA-PA’s the panel is Keith Perkins, Richard Falco, Tomi Oliva and Mario Rojas. We discuss the loss of our talent, that being a lead diagnostician can be profitable, that techs do side work because they are not being compensated properly, and how to get a training commitment started in a shop that doesn’t. And finally, do our shop owners really know what is going on in training classes? Think that one through. In such a

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00:42:46

RR 374: Shop Talk 6 – Change or Be Changed – Dean...

Remarkable Results Radio Podcast ·

2018/10/26

Shop Talk 6: Change or Be Changed - Doug Rogers and Dean Bailey The Roundtable has Dean Bailey, from King’s Auto Service and Hybrid Kings and Doug Rogers, Owner of Autohaus Import both from Raleigh, NC. Recorded at ASTE 2018. They share their expert take on micromanaging, becoming a stronger leader, building a business culture, autonomous cars, setting the pace in the shop, and finding that niche that will propel you to the future!

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00:40:34

RR 373: Shop Talk 5 – Retired and Still Helping the...

Remarkable Results Radio Podcast ·

2018/10/23

Shop Talk 5 - Retired and Still Helping the Industry The Roundtable consists of Gary Summerfield, Don Griffin, and Tommy Kendall. Gary and Don are retired shop owners, who are now landlords and Tommy is still contributing to the industry as a part-timer. They share wisdom of the ages. Learn how their collective mindset helped transform the shops that they have operated throughout the years. We talk about training, technician pay and paying it forward.

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300 results

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