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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

52:06

Maddie Croucher on Behavioural Science for Fundraising

The Human Risk Podcast ·

2022/05/07

How can charities use Behavioural Science to be more effective at fundraising? It’s a question a number of listeners have asked me to explore; either because they work for charities or because they want to help their favourite causes to raise more money. Even if neither of those things apply, what we can learn from how charities can be better at raising funds, is relevant in other contexts.My guest on this episode is Maddie Croucher, a behavioural science practitioner who specialises in

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67:35

David Loseby on Behavioural Procurement

The Human Risk Podcast ·

2022/04/30

What does behaviour have to do with procurement? On the face of it, not much. But as my guest on this episode David Loseby explains, behind every procurement and supply chain operation, there are human beings involved in the design and management of the processes. In other words, they’re areas that present huge opportunities for human risk to manifest itself. As David, who specialises in helping companies to manage the behavioural dynamics behind operational decisions, explains, there are

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57:43

Professor Don Moore on Decision Leadership

The Human Risk Podcast ·

2022/04/23

What makes a good leader? When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviours, attributes, and personal decisions. However, leaders also have an impact on the way people around them make decisions. My guest on this episode is Professor Don Moore. Don is the Lorraine Tyson Mitchell Chair in Leadership and Communication at Berkeley Haas and serves as Associate Dean for Academic Affairs.Don is the co-author of a book with Professor Max Bazerman called

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62:44

Wendy Lambourne on Legitimate Leadership

The Human Risk Podcast ·

2022/04/15

What distinguishes a good leader from a bad one? My guest on this episode, Wendy Lambourne is a proponent of Legitimate Leadership — the idea that to have real power, leaders need to have legitimacy. Not by dint of being appointed, but by the way in which they fulfil their role.She believes that leaders stand or fall at the end of the day on the basis of their intent, or motive. Or to put it another way, whether they’re in the relationship to give to their people, or to get something out of

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60:17

Sam Tatam on Evolutionary Ideas

The Human Risk Podcast ·

2022/04/08

When we need to solve problems, we often think we need to develop new ideas. But what if that were wrong?On this episode, I’m joined by Behavioural Science practitioner Sam Tatam whose new book Evolutionary Ideas shows how behavioural science and evolutionary psychology can help us solve tomorrow’s challenges. Not by divining something the world has never seen, but by borrowing from yesterday’s solutions – often in the most unexpected ways.Sam is Global Head of Behavioural Science at Ogilvy. His

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63:48

Professors Melissa Rorie & Benjamin van Rooij on...

The Human Risk Podcast ·

2022/04/02

How do we measure the effectiveness of Compliance programs? It sounds like a simple question, but it is actually hard to answer. And it's not just a challenge facing Compliance Officers.If you work in Ethics, Risk or even as a Regulator, you'll recognise the dynamic. You've probably either been asked to demonstrate the effectiveness of your program or had questions asked about your budget or resources. And usually, that's not because they want to give you more.It's equally possible that you might

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57:12

Michael Bartlett on Dark Patterns

The Human Risk Podcast ·

2022/03/26

Ever had a terrible customer experience? Of course, you have. They’re very common. But why? My guest Michael Bartlett has just written a book on the dark side of customer experience - in other words, the processes that companies engage in that irritate the hell out of us. The purpose of Michael’s book isn’t — you’ll be pleased to hear – to help companies make their processes more irritating. Rather it's to help them identify when they might inadvertently do things that will turn otherwise loyal

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60:42

Jessie Singer on Why There Are No Accidents

The Human Risk Podcast ·

2022/03/19

Why might an innocuous-sounding word we all use, result in a social injustice? The answer is: when that word is ‘accident’. It’s something we hear all the time. “Sorry, it was just an accident” or “there’s been a traffic accident’.But have you ever stopped to think about the impact the word has? I hadn’t until I read the book by my guest journalist Jessie Singer. In ‘There Are No Accidents’, she explains that the vast majority of mishaps are not random but predictable and preventable. What’s

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73:13

Professor Todd Kashdan on The Art of Insubordination

The Human Risk Podcast ·

2022/03/12

Why might insubordination be a good thing? Normally when we use that word, it’s seen as a negative.  But there’s an alternative interpretation, where insubordination is seen as a positive, constructive challenge to traditional orthodoxy. For ideas to evolve and societies to progress — in other words, if we want to mitigate human risk - we need to cultivate rebels who are committed to challenging conventional wisdom and improving on it. But change is never easy. And it's not easy being a rebel.

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64:23

Daniel Ross talks a load of BS

The Human Risk Podcast ·

2022/03/10

What should you listen to when you’ve heard the entire Human Risk podcast back catalogue? I'm glad you asked. Because one of the aims of the show is to explore ideas, stories and people that can help to inspire us to think differently about human risk. And that includes pointing you in the direction of other content producers who have interesting things to say.On this special episode, I’m introducing a fellow podcaster who produces content that I think you’ll find interesting. Daniel Ross is the

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65:20

Dr Joe Zammit-Lucia on The Politics of Business

The Human Risk Podcast ·

2022/03/03

Why should businesses get involved in politics? Traditionally companies have tried to avoid getting involved in political issues, because remaining apolitical, means you avoid offending anyone. But in the 21st century, there is an increasing expectation that companies will take a position. As we’ve seen with the invasion of Ukraine, businesses have been taking steps to engage with the public mood. Some have ceased doing business in or with Russia or Russian clients, others have provided

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53:26

Nicole Smith-Ludvik on Skydiving & Stunts

The Human Risk Podcast ·

2022/02/26

What drives people to follow careers that involve dangerous activities like skydiving & stunts? My guest is Nicole Smith-Ludvik, a professional skydiver and stuntwoman. Last year, Nicole starred in two incredible advertisements for Emirates, the Dubai based airline which featured Nicole standing on the top of the world’s tallest building, the Burj Khalifa.If you haven’t seen the advertisements — and I recommend watching them before you listen to the show — then you can watch them here:Original ad

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65:56

Ben Knowles on Risk Compensation in Cycling

The Human Risk Podcast ·

2022/02/22

Why would a bicycle delivery company ban its riders from wearing helmets? Depending on where you're reading this, you'll either think it's normal — hello, for example, to my Netherland's based listeners 🇳🇱 — or irresponsible. On this episode, I'm speaking to Ben Knowles, the CEO of PedalMe who is the man behind the company that made that decision.I'd heard of PedalMe, but not their policy. That changed, when they posted a thread on Social Media explaining the rationale behind it. Not only did

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64:50

Jared Bibler on Iceland's Secret

The Human Risk Podcast ·

2022/02/18

Why is something that happened in Iceland in 2008 still of relevance today? The answer is revealed by my guest Jared Bibler. He's the author of a book called 'Iceland's Secret: The Untold Story of the World's Biggest Con'.Having started his career working for a Wall Street Bank, Jared moved to Iceland in 2004, supporting the Icelandic pension funds' foreign investments. He resigned from his job at a leading Icelandic bank days before the 2008 Icelandic financial crisis and was subsequently hired to

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63:12

Professor Camilla Andersen on Comicbook Contracts

The Human Risk Podcast ·

2022/02/11

How can comic books reduce human risk? We've all seen airline safety cards that use imagery to communicate complex messages in a simple to understand way. So why couldn't we use that same logic for legal contracts? That's what my guest Professor Camilla Andersen, set out to discover when she stumbled across the idea during a conversation with a colleague.That led to the creation of Comic Book Contracts (CBCs). In our discussion, Camilla talks to me about the genesis of the idea and how CBCs are

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60:29

Dr Zoe Chance on Influence

The Human Risk Podcast ·

2022/02/06

How can we become more influential?That’s a question that fascinates my guest on this episode, Dr Zoe Chance. She teaches a course on it at Yale and has just published a new book called Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen. In our discussion, we explore the simple ways in which we can all be more influential and how that can help us to fulfil our potential.To learn more about Zoe visit her website:

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30:41

Gill Kernick on The Grenfell Tower Disaster — Part Two

The Human Risk Podcast ·

2022/01/27

This episode is the second part of my discussion with Gill Kernick about the Grenfell Tower Disaster and the broader lessons we can draw from it.In the previous episode, Gill and I talked about Grenfell. I recommend listening to that before listening to this one. You'll find it here: https://www.humanriskpodcast.com/gill-kernick-on-the-grenfell-tower-disaster-part-one/Using historical examples like the 17th century Great Fire of London and a fire in the late 1990s at a gas plant in Australia,

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68:41

Gill Kernick on The Grenfell Tower Disaster — Part One

The Human Risk Podcast ·

2022/01/21

What can we learn from the UK's largest residential fire since World War Two, in which 72 people died? The Grenfell Tower disaster happened in the Royal Borough of Kensington & Chelsea, one of London's wealthiest areas. As a result of catastrophic decision-making — both by those responsible for maintaining the building and those responding to the fire — what should have been a containable fire turned into a blazing inferno. In this episode, I explore how those decisions were made and what we can

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62:44

Nick Wallis on The Great Post Office Scandal

The Human Risk Podcast ·

2022/01/15

How did the Post Office deliver one of the biggest miscarriages of justice in British history?My guest Nick Wallis, is a journalist and radio presenter who has written a book called The Great Post Office Scandal which explains how a billion pound IT system, unleashed an enormous legal, ethical and political scandal.As Nick explains on the show, hundreds of sub-postmasters were alleged to have engaged in theft, false accounting and/or fraud and were taken to court by the Post Office. This resulted in

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67:11

Dr Sarah Tischer on Sustainable Compliance

The Human Risk Podcast ·

2022/01/07

What does Sustainability have to do with Compliance?On this episode, I’m speaking to a Compliance innovator that has combined both. Dr Sarah Tischler is Head of Compliance for NKG, the world’s largest coffee trading company. Since NKG is privately owned and isn’t operating in a regulated industry, on the face of it, they’re not the kind of company you might naturally expect to have a compliance function. And up until a few years ago, they didn’t. Until Sarah came along and persuaded them that they

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363 results

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