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PODCAST

Excellence In Healthcare Podcast

Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast

business management

All Episodes

01:11:47

Jean Ann Larson, PhD, FACHE, LFHIMSS, FIISE, DSHS

Excellence In Healthcare Podcast ·

2019/08/20

Here in episode #29 Dr. Larson walks us through her career path from Management Engineering and into her daily life as a chief leadership development officer; she shares how Dr. Deming personally influenced her career path; she details her decision making process around the pursuit of her PhD; she gives exceptional pointers around our roles as decision support team members; she introduces a new ice breaker for you to use with your teams that comes with a truly humanizing appeal; her aha moment to

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01:01:28

Lavana Ragavan, Assoc. Dir. for Perioperative Services

Excellence In Healthcare Podcast ·

2019/08/13

Here in episode #28 Lavana shares his leadership mindset to help his team achieve professional autonomy, mastery, and purpose; his unconventional educational and career path, that has led to his current healthcare operations leadership role; he teaches us through his worst leadership experience that a great idea, that can’t be applied is not a great idea; Lavana highlights the power of going to the Gemba and walking with the front-line as a key to developing team relationships; he highlights an

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01:03:52

Katherine Jordan, PhD.

Excellence In Healthcare Podcast ·

2019/08/06

Here in episode #27, this proud Aggie shares connects the dots that have led to her most recent role transition at Duke University Health system, her background and passions for being a quality improvement nerd…her words specifically; she walks us through her dark moment when she didn’t follow her natural instincts, how that impacted her as a leader, and how she would approach it if given a do-over, how she builds team credibility with honesty, her ah ha moment around tying initiatives back to the

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01:00:21

Don Martin MHA, FACHE

Excellence In Healthcare Podcast ·

2019/07/30

Here in Episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high quality outcomes; Don reflects on leadership challenges in managing physician practices and offers tips on how he communicates change across his teams; Don shares a success story in

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00:50:09

Joyce T. Siegele, FACHE, FIISE, DSHS

Excellence In Healthcare Podcast ·

2019/07/23

Here in our milestone episode #25 Joyce walks us through her healthcare journey as an industrial engineer, she connects the dots between quality improvement and labor and productivity management, she shares her expertise on industry standards and best practices related to productivity management in healthcare, Joyce provides insights on partnering with healthcare teams to build a culture of accountability across her organization; Joyce shares how she strategically uses food as an ice breaker and

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01:21:40

Sayeed Hasan, Medical Student II

Excellence In Healthcare Podcast ·

2019/07/16

Here in episode #24, Sayeed shares his educational and professional journey from business and into med school, where his future passions include healthcare quality and process improvement; Sayeed highlights opportunities in medical studies to provide more intentional exposure to quality improvement methodologies; he highlights the passions and upcoming culture changes that todays medical students will bring to the industry; Sayeed centers on the need for healthcare leaders to maintain organizational

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01:10:29

Christina Slee, MPH, CPHQ, CSSBB, FNAHQ

Excellence In Healthcare Podcast ·

2019/07/09

Here in Episode 23 Christina highlights her background in research, project management, and quality improvement and how she transitioned into her current quality safety administration role, her range of responsibilities in managing a team of nursing and business analysts; how she managed through tough times and high turnover within her quality department; Christina’s key leadership strategies and tactics to developing strong partnerships with her physician customers; her aha moment that improved the

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00:51:59

Doris Quinn, PhD, MSN

Excellence In Healthcare Podcast ·

2019/07/04

Join in on Episode #22 as Dr. Quinn shares her path and work connected with the legendary Dr. Deming; she describes how she builds her teams up through intrinsic motivation, she outlines her top QI topics that quality people should have on our radar; she takes us in-depth on both her professional successes and failures; Dr. Quinn shares why process flow charts are so important and walks us through an approach for teaching leaders to create them; and talks on the challenges and opportunities facing

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00:47:13

Gila Kimmelman, VP Radiology Clinical Operations

Excellence In Healthcare Podcast ·

2019/07/02

Here in episode #21, we explore Gila’s journey in moving from a traditional healthcare business leader background and into a healthcare quality person, how she learned to slow down on projects and trust her guts with change initiatives, how failures helped to foster her growth as a healthcare leader, Gila’s use of games to engage her project teams, Gila centers in on how data and technology will work to revolutionize healthcare; and shares a great idea around coaching for quality professionals at

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00:50:44

Amanda Davis, MPH, RD, CHES

Excellence In Healthcare Podcast ·

2019/06/25

Here in episode #20, we’ll learn how Amanda applies the Davis Family rules to her everyday work life, she reflects on her transition from a clinical dietitian into being an official quality person, Amanda helps me formally draw the line between quality improvement and evidence based practice initiatives, you’ll absolutely experience her passion for applying evidence based practices to improve the patient experience, we’ll venture into Amanda’s personal quest for establishing medical libraries as a

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00:54:45

Stephen Motew, MD, MHA, FACS, Chief Physician Executive

Excellence In Healthcare Podcast ·

2019/06/18

Episode #19 Steve shares thoughts on how to balance achieving high quality clinical and service outcomes within the ever changing business components of healthcare; he reflects and reveals his inspiration for entering the field of healthcare; we explore how the Socratic Method paved the way to his introduction to quality improvement; we have a real discussion about stress and burnout, and how reflecting, learning, and improving is a key factor to balancing the burden; we learn how Steve practices

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00:46:54

Scott Hultstrand, Dir. Performance Improvement

Excellence In Healthcare Podcast ·

2019/06/11

Here in episode #18 Scott shares how leading with listening helped to launch his career in healthcare quality improvement, how Scott works to ensure his team is viewed as a resource for value-delivery, Scott’s reflections on ensuring leadership teams are engaged in quality improvement initiatives, his excitement for healthcare’s renewed commitment to leading in quality outcomes, how he leverages his background as a lawyer to make the case for achieving quality excellence, Scott’s thoughts on the

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00:38:18

Nigel Brown, Exec. Dir. Performance Excellence &...

Excellence In Healthcare Podcast ·

2019/06/04

Here in episode 17 Nigel Brown and I talk about his career transitions from manufacturing into the healthcare industry, the power of listening, taking the humble approach to team development, Nigel shares a perspective on how best to lead healthcare teams in their improvement efforts, he geeks out around the future innovations coming in healthcare, our shared vision for increasing the diversity of skillsets among healthcare quality people, and his thoughts on embracing change. --- Send in a voice

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01:03:35

Bianca Briola, Vice President, Enterprise Value...

Excellence In Healthcare Podcast ·

2019/05/28

Bianca Briola of Premier, Inc. drops in for episode #16 and brings ENERGY like no other!!! Listen as Bianca shares a great childhood story that completely mapped the career journey that she is on today, she walks us through the diversity and versatility of the roles that she’s succeeded in, shares with us the secret behind her ENDLESS supply of energy, how she uses humor to build strong teams, what early-careerists are looking for in their healthcare care, and how to establish a personal board of

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01:19:53

Brian Ellis - VP of Innovation & Strategic Partnerships

Excellence In Healthcare Podcast ·

2019/05/21

QualityPeople, what do you get when you mix an inspirational healthcare professional with the skill set of a quality improvement specialist and the razor-sharp intelligence of an entrepreneur? My friend and guest of Episode 15, Mr. Brian Ellis. Tune-in as we talk about attaining goals and creating a mindset of winning every day, the journey through his career path that has led to his current leadership role in the healthcare innovation space, Brian’s passion to eliminate healthcare’s silent killer

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00:42:30

Monique Whitehead, PMP, CSM

Excellence In Healthcare Podcast ·

2019/05/14

Together in episode #14, Monique and I talk about finding passion in your work, share reflections on developing as project management professionals, share tips on effective ways of managing political obstacles that can impact our improvement projects, Monique teaches us the #1 tip for being an approachable leader and building team relationships, and so many other great pointers. --- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcarequalitycast/message

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00:39:34

Patricia Merryweather-Arges

Excellence In Healthcare Podcast ·

2019/05/09

Pat is the Executive Director of Project Patient Care and here in episode #13, Pat shares the professional and deeply personal influences that pulled her into her healthcare quality improvement career path, the power of measuring the ‘right’ elements for healthcare quality improvement, the importance of closing the healthcare disparity gaps, tips on spreading evidenced-based practices through her international efforts, and many other value-added experiences. --- Send in a voice message:

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01:12:52

Nancy D. Curdy MSN, MS-HQPS, RN, CPHQ, CPPS, LSSBB

Excellence In Healthcare Podcast ·

2019/05/07

Here in episode #12 you’ll learn many of the ins and outs of Nancy’s extensive healthcare career. Her passions and motivations for improving healthcare are just the beginning. Nancy shares her focus around being a lifelong learner, the progression of her career through movements like TQM and quality circles (1980s) into todays high-reliability (2010s+), her role with NAHQ and their industry leading work to define and standardize the role of the healthcare quality professional, making personal

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00:58:42

Grant Lynde, MD, MBA

Excellence In Healthcare Podcast ·

2019/05/02

Here in episode #11 Dr. Grant Lynde shares incredible insight with real-life examples of medication errors that he’s worked through and the impact of becoming emotionally attached to improvement efforts; the power of reflecting as improvement professionals, the importance of team development in the healthcare QI setting, acknowledging wins with the team, and the application of behavioral economics as a technique of healthcare quality improvement. Dr. Lynde is an Associate Professor in the Department

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00:50:20

Mark Graban, Author, Speaker, Consultant

Excellence In Healthcare Podcast ·

2019/04/30

With today’s episode, I only have 2 words…Mark Graban!!! Now if you’re not familiar with Mr. Graban, then listen up…Mark Graban is the author of the book Measures of Success, the Shingo-Award winning book Lean Hospitals and co-author of Healthcare Kaizen (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. Mark is a professional speaker, healthcare consultant and advisor to the technology company KaiNexus. Now in this episode Mark and I go in-depth around lean transformation

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209 results

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