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PODCAST

The IT Experts Podcast

The IT Experts Podcast with Ian Luckett, is designed to help ambitious IT/MSP business owners build a profitable tech business. In this show you will learn the complete tried and tested strategies that are working today as Ian helps techie business owners in the IT / MSP community on a daily basis. The content of this Podcast is a blend of expert advice and Interviews with some of the most successful people in the industry, offering massive value and a wise range of topics from his MSP profit

technology marketing

All Episodes

18:10

EP107 – 36 Powerful Ideas – Amplifying Your Capacity...

The IT Experts Podcast ·

2022/09/20

In this third episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about amplifying your capacity to scale your MSP with confidence.  These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE and will be spread out into the five key episodes in this mini-series.  As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and

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20:29

EP106 – 36 Powerful Ideas – Harnessing Your Ambition...

The IT Experts Podcast ·

2022/09/15

These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and will be spread out into the five key episodes in this mini-series. As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and what these episodes are. Now, being the second episode of the mini-series, this is all about harnessing your ambition. It is all about taking you from being distracted and being

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23:04

EP105 – 36 Powerful Ideas – The Mind Behind Success...

The IT Experts Podcast ·

2022/09/12

In this first episode of a special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and understand the mind behind success to scale your MSP with confidence. These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE, and will be spread out into the five key episodes in this mini-series. As I briefly share with you what this mini-series will consist of, I also share how it’s important to get your pen and notepad (or

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16:19

EP104 - Are You the Reason Why Your MSP Is Not...

The IT Experts Podcast ·

2022/09/08

As MSP owners and operators, our growth journey is intrinsically tied to our personal aspirations. Yet, how often do we truly reflect on this? Today, I'm going to share five key tips to help you take control of your MSP's growth and avoid becoming the bottleneck. 1. Visualize Your Success: It all begins with a clear vision. Where do you see your MSP in three years? Is it about spending more quality time with your loved ones, achieving financial stability, or giving back to the community

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21:20

EP103 – Sorting Out Your Stack with NinjaOne & Ian...

The IT Experts Podcast ·

2022/09/05

First things first, Stephen shares all about himself and why he was put in front of the IT Experts Podcast limelight on behalf of NinjaOne. Stephen shares that he is from the MSP world himself with 14 years running an MSP in the Northeast of England. He briefly shares his journey in the MSP space. Stephen then talks about the transition from Ninja RMM to NinjaOne and how the whole thing came about. Steven highlights that rebranding happens especially when building and organisation and starting

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35:28

EP102 - Let the Geek Speak - MSP Presentation Skills...

The IT Experts Podcast ·

2022/08/29

This is something that EVERY MSP needs to hear! So, before we head on to the 7 Power Presenting Protocols in successfully presenting to others, I let him talk about who and what he does. As a kickstart, David talked about the first protocol Purpose. Which I think is an essential starting point in order to build a clear call to action. The following protocols which are filled with stories and experiences from David and me are Planning, Preferences, Practice, and Participation.

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27:14

EP101 - Why Do I Need VCIO as a Service in My MSP...

The IT Experts Podcast ·

2022/08/22

If there’s anyone credible about how we could use this strategy to add more value to our clients and more projects in our MSP, he is no other than a VCIO himself – Paul Croker. In letting him introduce what he’s been doing, Paul speaks of his company 18it UK which is focused on providing outsourced Virtual Chief Information Office (VCIO). Before getting serious about how VCIOs help in the MSP journey, I asked Paul about the difference between the VCIO and the CTO role. Straightforward in his

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33:14

EP100– How to Align Your Team So You Can Step Back...

The IT Experts Podcast ·

2022/08/15

Early on Monday 8th August 2022, we had our very first LIVE podcast session, and we streamed it LIVE on our Facebook Group, there is no other thought than sharing it with you. This one’s for those who want to listen again and for those who missed this special episode. As a kickstart, I personally shared my corporate experience as a team member for six months. A memorable one, and mind you, I was just only 25 at the time. It is where I learned many things that started my career in Leadership.

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26:59

EP099.5 – 3 of the Best MSP Secrets with Ian Luckett

The IT Experts Podcast ·

2022/08/01

Before I unfold my 100th podcast, I bring you a special wrap-up of three of the best IT Experts Podcast Episodes over the last six months. Perhaps you might be thinking why is it 99.5 that comes before a hundredth? However, as always, I want to make sure that our listening community gets the best bang for your earbuds! With that, Stuart and I are happy to announce that our 100th is going live in our Facebook Group – Scale With Confidence a specific Facebook group for IT and MSP business owners

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32:01

EP099 – The MSP Journey with Stuart Warwick & Ian...

The IT Experts Podcast ·

2022/07/25

With everything that’s going on, this Episode will remind and get us through what it takes to grow and improve your MSP. As a kickstart, I moderated the conversation by letting Stuart express the importance of why they really need to be curious about what the journey looks like. Moving forward, the Scale with Confidence formula is unfolded. Particularly, in the Three Pillars or phases, one must be patient and good enough to work with. Firstly, we had a comprehensive discussion on what the

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30:48

EP098 – Why I Should Use Events In My MSP Marketing...

The IT Experts Podcast ·

2022/07/04

I’m a massive fan of events and it is with great pleasure that Pete and I had a conversation on how it’s done, what are the necessary things to consider, and also where do I start Definitely, no one could ever lead us through this conversation but Peter Davies. He is the head of managed services sales from Angel Business Communications. A long-time traditional publisher who has been in IT services for 25 years and holding IT events for 23 years. Pete is best known for running and supporting big

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46:04

EP097 - Being Open, Honest, and Real with Ian Luckett...

The IT Experts Podcast ·

2022/06/27

It has been a pleasure talking with Phylip in Episode 094, about his life-changing event as he battled Tuberculosis. This time, I couldn’t think of anyone that I can do it with, except Phylip Morgan himself. This is definitely a perfect balance of laughter and tears, as we just get along without any piece of script or pre-prepared questions. Initially, Phylip enabled me to start with and talk about that one life-changing event that happened between me and my wife, Wendy. This is something I never

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39:04

EP096 – Channel Partners Europe – Leadership Keynote...

The IT Experts Podcast ·

2022/06/20

The Channel Partners Europe was a two-day event that happened on the 14th and 15th of June 2022. As the tech channel is at a turning point now where it’s already embracing a post-pandemic world, this event by the Channel Partners Events, showcased innovation, drove digital transformation, and provided all the channel insights and education an IT & MSP owner needs all under one roof. It was a great event where more than 500 MSPs, resellers, and vendors networked and discussed business best

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32:32

EP095 – Getting Serious About Cyber Resilience with...

The IT Experts Podcast ·

2022/06/06

We skip the formal introductions and go straight to business talking about cyber resilience. I express that when the pandemic happened there have been lots of cyber-attacks and I ask Greg what he thinks about the threat landscape of the whole cyber resilience thing. We both discuss the severity of it and whether or not MSPs should take it seriously. Personally, Greg thinks that MSPs are aware of the threat, but are just confused about how to take the first step in their cyber resilience journey

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41:53

EP094 – Responding to A Life-Changing Event with...

The IT Experts Podcast ·

2022/05/30

Kicking off this loaded episode, Phylip briefly shares about who he is, what he does, and who he helps. We also quickly chat about how this podcast episode came together from when Phylip and I talked about it during the CompTIA event, and I highlight that the key takeaway from this meaningful episode is to learn how to be a better version of ourselves by learning from others and their experiences, and most importantly, how to react and respond to certain situations in business and in life.

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15:17

EP093 – 3 Leadership Secrets – SDC Channel Summit...

The IT Experts Podcast ·

2022/05/23

The SDC Channel Summit this year was an online event that happened on the 10th and 11th of May this year, 2022. The event address both the challenges and opportunities of digital change management to help MSP owners learn how to create an innovative and sustainable future for their businesses. To begin with, I briefly discussed why leadership is important for an MSP owner to grow and scale their business. I also weighed the difference between MSP Management and MSP Leadership, topics that business

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33:34

EP092 – Talking All Things Tech Tribe with Nigel...

The IT Experts Podcast ·

2022/05/16

Nigel Moore is the Founder of The Tech Tribe, a growing community of MSP business owners from around the globe, with the mission to equip them to better run and grow their business and to avoid the millions of mistakes he made throughout his journey. Kicking off the episode, Nigel and I talk about how things are changing for the MSPs as he is seeing in the Tech Tribe community. Nigel briefly talks about Covid19 and Cybersecurity but from a business perspective, the change that he’s seeing in the

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27:05

EP091 - Introducing The MSP Growth Hub with Ian...

The IT Experts Podcast ·

2022/05/08

This interesting, laughter-filled, and almost unfiltered episode is brought to you by myself and Stuart Warwick, who will now become a permanent co-host of the show, to share with you our journey, from how we met to how we have been working for the past year to make The MSP Growth Hub come alive. We also share with you the reason and the purpose and the mission behind why we decided to build the MSP Growth Hub and what you will expect from us from now on. Stuart also discusses The MSP Journey

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18:29

EP090 - 9 Things That Grind My Gears as an MSP Coach...

The IT Experts Podcast ·

2022/05/02

If you are struggling to understand what that means, they’re the 9 things that I hear where MSP business owners struggle with either their plan is not connected, or they do things but still don’t get great results. As a business coach, I understand that the way to grow and scale a business if you are an ambitious MSP business owner is to have a connected strategy that encompasses everything to build the maturity of your business. So this is where the 9 key things come in and make themselves

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31:46

EP089 – MSP SOP Super Tips with Ben Spector & Ian...

The IT Experts Podcast ·

2022/04/18

Speaking of SOP, Ben Spector shares with us who he is, what he does, and who he helps. He also shares with us a bit of the back history of his previous life. Before we dive into the main part of the show, I ask Ben what he would have done differently after knowing what he now knows today. Ben says that it will be delegating more effectively to the people you hired to do better than you. It was something he really struggled with especially in understanding that he didn’t have to do everything. Your

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