x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:49:54

715 Conferences: Big vs. Small

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/09/19

Uncle Marv kicks off the show by thanking the organizers of TechCon Unplugged, praising the strong sense of community at the event. He announces ESET as the winner of the best conference swag, highlighting their useful battery chargers and other items. Marv then dives into a personal story about his ongoing struggles with AmeriGas, a propane delivery service. He uses this experience to emphasize the importance of effective automation and customer service in the IT industry, warning listeners not to

en-us

00:57:32

714 From Video Games to MSP Success: Brian Weiss

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/09/12

Uncle Marv begins by acknowledging the significance of September 11th and its impact on the nation. He then introduces Brian Weiss, diving into Brian's background in the IT industry. Brian recounts his early career, starting with his passion for video games and LAN parties, which led to his first job at a computer store called Computer Stuff. He describes how he identified the need to separate business services from residential, creating a team focused on commercial clients. The conversation moves

en-us

00:47:33

713 Cork's Leadership Shake-Up: Dan Candee and...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/09/11

Uncle Marv explores Cork's evolution with Dan Candee, the new CEO, and Carlson Choi, co-founder and Chief Product Technology Officer. They discuss Cork's meteoric rise in the MSP space, attributing it to their ability to listen to and implement partner feedback. The conversation covers Cork's unique approach to cybersecurity, including their agentless platform that integrates with nearly 40 different cybersecurity vendors. Dan and Carlson emphasize Cork's focus on empowering MSPs with insights and

en-us

00:53:40

712 Onboarding & Offboarding Professionally

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/09/05

Uncle Marv delves into the complexities of transitioning clients between MSPs, emphasizing the need for professionalism and clear communication. He recounts a recent experience where he was offboarding a client to a larger MSP, highlighting the challenges and misunderstandings that arose during the process. Marv stresses the importance of respecting existing contracts, maintaining open communication, and following industry-standard practices for handovers. The episode also touches on the value of

en-us

00:29:40

711 Cybersecurity Lawsuits on the Rise: What MSPs...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/09/04

Uncle Marv kicks off the episode by discussing a recent Canalys report highlighting the growth in cybersecurity services and the increasing trend of customers suing their cybersecurity providers. Brad Gross, a seasoned attorney specializing in IT law, offers his expert insights on this developing legal landscape. The discussion covers several notable court cases, including: The CrowdStrike event involving MicrosoftDelta Airlines' lawsuit against MicrosoftLanTech LLC being sued by a law firm

en-us

01:00:09

710 Leadership Insights: Marnie Stockman

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/29

Marnie Stockman shares her recent experiences, including a leadership training program for military personnel from partner countries. The discussion then moves to recap their previous interview, focusing on core values, leadership philosophy, and customer success. Marnie emphasizes the importance of personal leadership and how it applies to everyone in an organization, not just those in management positions. The conversation delves into the challenges faced by MSPs, particularly in marketing their

en-us

00:20:51

709 Your Helpdesk Copilot - Giant Rocketship

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/26

Dustin Puryear, a former MSP owner, explains how Giant Rocketship was born out of the need to solve SLA problems and reduce "dead time" on tickets. Unlike traditional ticket management systems that rely on dashboards and human intervention, Giant Rocketship uses AI to automatically assign, schedule, and manage tickets, allowing service managers to focus on edge cases and strategic tasks. The platform's key features include automatic ticket assignment based on technician availability and expertise,

en-us

00:38:34

708 Navigating IT Challenges with Marnie Stockman

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/23

We dive deep into the world of IT management with Marnie Stockman, an experienced IT professional. Marnie shares invaluable insights on overcoming challenges in the IT industry, emphasizing the importance of communication, leadership, and adaptability in today's rapidly evolving technological landscape.Marnie Stockman discusses her journey in IT, highlighting the significance of building relationships and understanding business needs. She stresses the importance of aligning IT initiatives with

en-us

00:54:02

707 AI in IT Contracts: What MSPs Need to Know

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/22

Rob Scott, a legal expert in the IT services industry, shares his insights on the use of AI in contract generation. While acknowledging AI's transformative potential, Scott emphasizes that it should be viewed as a tool to enhance legal services rather than a replacement for lawyers. He highlights the significant gaps between AI-generated contracts and those crafted by experienced attorneys, particularly in areas of legal protection, exclusions, and customer obligations. The discussion delves into

en-us

00:39:10

706 Inspired by Ted Lasso - Marnie Stockman

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/21

Marnie Stockman's journey from high school math teacher to CEO of Lifecycle Insights is a testament to her adaptability and problem-solving skills. She explains how her experience in education led her to customer success in the ed-tech world, eventually culminating in the creation of Lifecycle Insights, a company focused on improving quarterly business reviews (QBRs) for MSPs. The conversation shifts to the importance of customer success in the MSP industry. Marnie emphasizes the need for MSPs to

en-us

00:24:09

705 Internet in a Box: Rythmz's 5G Solution Explained

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/19

Steve Copeland introduces Rythmz as a carrier-agnostic solution that combines up to seven SIM cards to create a bonded aggregate network. This approach offers both increased bandwidth and redundancy, making it suitable for various applications including disaster recovery, business continuity, and event support. The technology acts as an SD-WAN for 5G and startups, providing a versatile internet solution. Copeland discusses the evolution of Rythmz from an event-focused solution to a comprehensive

en-us

00:28:26

704 ThreatLocker and Zero Trust: A Conversation with...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/16

Danny Jenkins provides insights into ThreatLocker's zero-trust framework and how it helps businesses implement the principle of least privilege. He explains the company's unified bundle, which combines allow listing, network controls, threat detection, and managed response services. Jenkins emphasizes the importance of shifting the security paradigm from default allow to default deny and educating the market about robust cybersecurity practices. The conversation covers the challenges MSPs face in

en-us

00:54:01

703 TechCon Unplugged: You In?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/15

Uncle Marv introduces TechCon Unplugged, an annual conference for IT business owners and managed service providers, scheduled for September 12-14 in Hanover, Maryland. The conference, now in its fifth year, originated from a desire to create a more inclusive and supportive environment for smaller IT professionals. ** Need a discount code for Techcon Unplugged? Use MSP75 for $75 bucks off.Joe Knezovich and Kyle Kenyon share their experiences attending TechCon Unplugged. They highlight the

en-us

00:45:51

702 MSP Mindset - Insights from Damien Stevens

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/14

In this episode of the IT Business Podcast, host Uncle Marv sits down with Damien Stevens, founder and CEO of Servosity, to discuss the challenges and opportunities in the managed service provider (MSP) industry. Damien shares insights from his MSP Mindset podcast, which features interviews with successful entrepreneurs, authors, and coaches. The conversation covers the importance of transitioning from a technical expert to a business-focused mindset. Damien emphasizes the need for MSPs to adapt to

en-us

00:21:00

701 Business Continuity and Resilience with ShadowHQ

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/12

Nick Scozzaro discusses the inception and evolution of ShadowHQ, a platform initially built to address cyber threats but now also used for other scenarios like natural disasters. Drawing from his background in secure communications at BlackBerry, Nick emphasizes the need for a digitized approach to incident response. ShadowHQ offers a comprehensive solution by providing a secure environment for managing crises, collecting evidence, and supporting audits and lawsuits post-incident. The platform's

en-us

00:19:16

700 Attack Surface Management with ThreatMate

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/12

Uncle Marv kicks off the episode by introducing Anup Ghosh and ThreatMate, a company focused on improving cybersecurity for IT networks. Anup shares insights into the company's approach to attack surface management, emphasizing the importance of viewing security through an adversarial lens. Unlike traditional vulnerability management tools, ThreatMate identifies "security exposures," which include insecure protocols and default passwords, offering a comprehensive view of potential threats. The

en-us

00:48:46

699 Star Trek Picard and Shanna

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/08

Uncle Marv and Shanna Utgard kick off the episode with a lively exchange, reminiscing about Shanna's journey from nearly falling victim to a ransom attack to becoming a respected figure in cybersecurity. The discussion quickly shifts to a pressing news story involving a dispute between Microsoft, CrowdStrike, and Delta Airlines. Delta has accused these tech giants of contributing to a recent IT outage that reportedly cost the airline over $500 million. Both Microsoft and CrowdStrike have denied

en-us

00:17:50

698 User Verification with MSP Process

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/05

Marvin and Chris kick off the discussion by exploring the core functionalities of the MSP Process platform. Chris explains how the platform helps MSPs verify the identity of end-users and technicians, thereby preventing unauthorized access and AI voice phishing attacks. The platform's unique technician verification feature is particularly emphasized as a critical tool to thwart malicious actors. The conversation then shifts to the platform's security features, including encrypted communication and

en-us

01:04:40

697 Democratizing Threat Intelligence: Blackpoint...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/08/01

In this engaging episode, Uncle Marv and MacKenzie Brown explore the critical role of threat intelligence in modern cybersecurity. MacKenzie explains the dual nature of her role at Blackpoint Cyber, balancing threat research with enabling their SOC team to respond effectively to cyber threats. She emphasizes the importance of understanding both academic and real-world threat intelligence and how MSPs can leverage this knowledge to protect their clients better. MacKenzie introduces the concept of the

en-us

00:26:22

696 Rob Rae on the Future of MSPs: Community,...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2024/07/31

Rob Rae, known as the "godfather of the channel," shares insights from his extensive experience in the MSP industry. He discusses the significance of building relationships and fostering community within the IT sector, emphasizing how these factors contribute to long-term business success. Rae reflects on his early experiences with ASCII events and how they shaped his understanding of the MSP community. The conversation explores the changing nature of technology consumption, influenced by the

en-us

515 results

Similar Podcasts

Lead With AI

Tamara Nall

Linux in the Ham Shack

Black Sparrow Media

Data Engineering Podcast

Tobias Macey

Eye On A.I.

Craig S. Smith

Reflections

Livewire Labs