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PODCAST

Scaling Up Services

Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama.

business management

All Episodes

35:14

Marcey Rader, Productivity & Performance Speaker,...

Scaling Up Services ·

2019/08/30

Marcey wears many shoes (like hats, but more active): an accomplished corporate ladder-climber, business owner, kombucha brewer, and hoop dancer. She’s the founder of Marcey Rader Coaching and the Work Well. Play More! Institute; where entrepreneurs, business leaders, and their entire teams sail to seek out new life… and peak productivity. Learn more about your ad choices. Visit megaphone.fm/adchoices

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31:26

Jesse B. Good, Customer Relationship Expert, CEO,...

Scaling Up Services ·

2019/08/26

Jesse B. Good is the CEO of Aprendey, the People Skills Academy for Business Performance. With decades of hands-on expertise in customer relationship management, he blends his personal experience with behavioral science, social psychology, and generational studies. His customer-centric solutions help organizations build more relationships with more customers who are more loyal, that are spending more money more often, leading to more personal recommendations and more profit. He is the author of

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36:43

Angela Yeh, Founder, Yeh IDeology

Scaling Up Services ·

2019/08/19

Angela Yeh is the founder of Yeh IDeology, a talent strategy firm specializing in executive recruitment and career coaching the design and innovation industry. Through her Thrive By Design executive coaching program for creative high potentialities, she’s come to understand why most professionals fail to pivot. In the program she shows professionals, what’s holding them back, how to identify where they can thrive best to reach success immediately. She unlocks your highest potential. Learn more about

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30:19

Susan Drumm, CEO Advisor, Leadership Coach, Meritage...

Scaling Up Services ·

2019/08/15

Susan Drumm is a CEO Advisor and Leadership Coach with over 20 years of experience leading teams and senior executives to achieve their potential. Her consulting firm, Meritage Leadership, focuses on leader and team effectiveness by helping leaders develop the capacity and mindsets to lead in today’s disruptive environment — while inspiring their teams to do the same. Learn more about your ad choices. Visit megaphone.fm/adchoices

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35:29

Leslie Helpert, Composer, Performer, Voice Coach,...

Scaling Up Services ·

2019/08/12

Home-based in Manhattan, Helpert shares --in person and virtually--her 20+ years having developed a powerful modality of voice-work called Therapeutic Vocal Performance Technique. She supports all voices, from High Functioning Executives, TED speakers, Eurovision Winners, to those in critical condition or moving through grief, supporting clients' most empowered, clear expressivity and creative lives. Learn more about your ad choices. Visit megaphone.fm/adchoices

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32:49

Tedd Drattell, Founder and CEO of The A Team

Scaling Up Services ·

2019/08/08

Tedd Drattell is Founder and CEO of The A Team. Tedd’s take-charge attitude combined with his extensive background in operations and finance, both in the private and public sectors, helps ensure that The A Team provides the best talent and business recommendations to effectively and successfully meet each client’s needs. Prior to founding The A Team, Tedd worked as a CPA with a Big 4 accounting firm, and as a CFO at privately held corporations in the apparel, manufacturing, wholesaling, and

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31:54

Stacey Hanke, Communication Skills Coach, Speaker,...

Scaling Up Services ·

2019/08/05

Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®. She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action. Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. She has been the Emcee

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33:18

Safwan Shah, Founder and CEO of PayActiv

Scaling Up Services ·

2019/08/01

Safwan is the Founder and CEO of PayActiv, a Silicon Valley company that offers employer-sponsored financial wellness to employees. PayActiv is the pioneer of timely Earned Wage Access (EWA), which provides workers on-demand access to earned but not yet paid wages. In 2018, PayActiv increased the purchasing power of workers by an astounding $120M through its EWA function. Businesses that partner with PayActiv see significant cost reductions through increased retention by an average 30%. A win-win

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32:34

Michael Czirjak, Co-Founder and Partner at C2R Ventures

Scaling Up Services ·

2019/07/29

Michael Czirjak is a Co-Founder and Partner at C2R Ventures, a New York City based a Talent Advisory Collective dedicated to disrupting the FinTech, Blockchain, Financial and Management Consulting recruitment space. He has a 20+year track record as a full-desk recruiter, delivering top computer scientists to the world’s elite firms who are using mathematics and technology as their driving force and competitive advantage. Learn more about your ad choices. Visit megaphone.fm/adchoices

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38:12

David Russell, Leadership Activist, Author & Consultant

Scaling Up Services ·

2019/07/25

David Russell is an accomplished Senior Executive and Thought Leader with more than 45 years of success across the professional training & development, IT, events, food manufacturing, stock brokerage, and channel distribution industries. Leveraging extensive experience in training and coaching new leaders, he is a valuable advisor for an organization seeking to develop and sustain a thriving company culture. His broad areas of expertise include recruitment, business development, people management,

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33:23

Stephanie Evergreen, Speaker, Designer, Researcher

Scaling Up Services ·

2019/07/22

A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a culture of world-class service. As a customer service expert, Teri works with companies who want to build loyal relationships with their customers and employees. Her passion is to help organizations create and manage outstanding customer experiences to

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29:13

Teri Yanovitch, Customer Service Keynote Speaker, Author

Scaling Up Services ·

2019/07/18

A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a culture of world-class service. As a customer service expert, Teri works with companies who want to build loyal relationships with their customers and employees. Her passion is to help organizations create and manage outstanding customer experiences to

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29:37

Shawn Dill and Lacey Book, The Specific Chiropractic...

Scaling Up Services ·

2019/07/15

Dr. Shawn Dill is a 1995 graduate of Logan College of Chiropractic. For eight years Dr. Dill practiced in the country of Costa Rica, where along with establishing what many consider to be the largest upper cervical practice in the world, he also authored the law that regulates the practice of chiropractic in the country. Dr. Lacey Book graduated Cum Laude from Life Chiropractic College West.During her internship at the Institute for Advanced Care in Chiropractic, she received additional advanced,

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32:45

Jessica Rhodes, Founder & CEO, Interview Connections

Scaling Up Services ·

2019/07/11

Jessica is the founder and equal co-owner of Interview Connections. She has scaled the business quickly to high multiple six figures, with nearly no direct marketing or ads, and will break through the 7-figure mark in 2018. Jessica and her in house team of Booking Agents are the podcast powerhouses behind many of the record breaking book launches you’ve seen today, with clients such as JJ Virgin, Perry Marshall, other authors you may know, and numerous PR agencies who hire them for their podcasting

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32:35

Marc Sellouk, President and CEO of Flewber

Scaling Up Services ·

2019/07/08

Flewber is a combination of Marc's passion for aviation and two decades of experience founding and leading a business. As the leader of his telecom company Transbeam, Marc spent countless hours shuffling through airport security for quick flights to meetings in nearby cities, only to go through the gamut once again on a same-day return trip. The experience led him to create an alternative. Flewber circumvents the inconvenience of airport travel by offering passengers an affordable door-to-door air

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37:35

Phyllis Weiss Haserot, Biz Dev Strategist, Speaker,...

Scaling Up Services ·

2019/07/04

Phyllis Weiss Haserot (Haz-er-o), is the foremost workplace multi-generational expert speaking with a cross-generational voice. A “uniter,” she brings the power of cross-generational conversation and collaboration to solve the urgent problems and nuances of attracting and retaining clients and employees of different generations, effective multigenerational teams, knowledge transfer and succession planning. Her newest book on generational challenges is “You Can’t Google it! The Compelling Case for

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36:14

Mitchell Levy, Global Credibility Expert, The AHA Guy

Scaling Up Services ·

2019/07/01

Mitchell Levy, is The AHA Guy at AHAthat (https://AHAthat.com) who empowers experts, thought leaders, and businesses to share their genius. His superpower is extracting the genius from your head in a two-hour interview so that his team can ghostwrite your book and make you an Amazon bestselling author in four months or less.He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 800 books. Mitchell is a TEDx

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27:48

Karen Winfield, Global Operations Director, PD Training

Scaling Up Services ·

2019/06/27

Karen Winfield has created a corporate training company to partner with on a global scale. PD Training (pdtrainingglobal.com) has delivered business skills training in more than 13 countries, 394 cities and over 100,000 people. The core business skills she focuses on is Leadership and Communication and has built in psychometric profiling to start the training off with self awareness so growth can happen. With a focus on People Development Karen and Co-founder of PD Training (Paul Findlay) created

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36:12

Gene Gendel, Organizational Design Consultant,...

Scaling Up Services ·

2019/06/24

Gene Gendel is an Organizational Design Consultant, Agile/Lean Coach and Trainer. Almost 15 of his 20+ years of his professional experience – Gene had spent working with companies of various sizes and lines of business, trying to help them improve internal dynamics, organizational structure and efficiency. Gene engages at all organizational levels: senior- and mid-level management, teams and individuals. In his work, Gene uses various methods, tools and techniques to strengthen learning by others

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31:07

Jeff Toister, Author, Trainer, and Consultant

Scaling Up Services ·

2019/06/20

As an author, Jeff has written three books, including Getting Service Right, Customer Service Tip of the Week, and the bestselling The Service Culture Handbook. He also writes the popular Inside Customer Service blog, which Feedspot has named one of the Top 50 Customer Service Blogs on the Planet. As a trainer, more than 140,000 people on six continents have taken Jeff’s training videos on LinkedIn Learning and Lynda.com. He was one of the first people to receive the Certified Professional in

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256 results

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