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PODCAST

Multifamily Collective Podcast

My mission is to tease out Human Potential in the Multifamily Space. Multifamily hinges on people, yet we fail to fully unleash their potential. Investing in coaching, training, and leadership unlocks peak performance. Engaged teams provide exceptional service, solve problems creatively, and innovate. A culture of growth attracts/retains top talent seeking purpose and mastery. Embracing development drives occupancy, reduces turnover, and boosts profits. When people thrive, so does business success

business

All Episodes

00:03:19

1,928 - Introducing MMM’s “Grounds for Connection”...

Multifamily Collective Podcast ·

2025/01/08

Coffee lovers, rejoice! What if your morning brew connected you to the multifamily world? Mike Brewer brings us an exciting coffee review in this special holiday episode. Introducing MMM’s Grounds for Connection, a premium coffee brand launched in 2024 by M&M’s! This rich, full-bodied blend combines chocolatey sweetness with beans from Central America, South America, and Indonesia. Packaged in Tallahassee, Florida, this coffee proudly carries the label "Multifamily Approved," reminding

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00:04:25

1,924 - The Power of Idea Meritocracy: Leading with...

Multifamily Collective Podcast ·

2025/01/03

What if the best ideas could genuinely rise to the top—every time? Let’s explore how the idea meritocracy can transform your leadership approach. In this episode of the Multifamily Collective, Mike Brewer discusses idea meritocracy and how it can shape decision-making and innovation in your organization. Mike shares a three-step framework for fostering an environment where the best ideas win. This approach ensures your team's full potential is unlocked, from creating a psychologically safe

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00:03:46

1,923 - How to Elevate Customer Service in 2025: The...

Multifamily Collective Podcast ·

2025/01/03

Is technology making us worse at customer service? Let’s explore why “don’t talk to me like you’re texting” might be the motto we all need this year. In this episode of the Multifamily Collective, Mike Brewer shares insights from a recent interview highlighting a growing challenge in customer service: the lack of presence in conversations. Mike discusses how distractions—whether from social media, notifications, or the pressure to multitask—erode communication quality in customer service and

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00:02:57

1,922 - Happy new year! Thrive in 2025: Setting the...

Multifamily Collective Podcast ·

2025/01/02

What does coffee, 2005, and multifamily have in common? They’re all part of a powerful call to action for 2025! In this episode, Mike Brewer reflects on a past leadership moment while looking ahead to 2025. Drawing from his experience in 2005—a year of reorientation and ambitious goals—Mike shares why 2025 is poised to be a banner year for multifamily and beyond. With economic fundamentals improving, demand outpacing supply, and post-election certainty providing clarity for business, the

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00:03:51

1,921 - Why Great Leaders Must Stop Solving Everyone...

Multifamily Collective Podcast ·

2025/01/02

Are you helping your team—or holding them back? Let’s unpack why stepping in might hurt your leadership and their growth. In this episode of the Multifamily Collective, Mike challenges a common leadership pitfall: jumping in to solve problems that aren’t yours to solve. While wanting to help is natural, this habit can sabotage your team’s growth and leadership effectiveness. Mike shares his decades of experience in the multifamily industry to illustrate how stepping back can empower your team

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00:03:41

1,920 - The AI Boom: Propelling PropTech into the...

Multifamily Collective Podcast ·

2025/01/02

Have you noticed the buzz around AI and venture capital in PropTech lately? Let’s unpack what’s driving this surge in innovation and investment. In this episode of the Multifamily Collective, Mike explores the renewed optimism in the PropTech space, fueled by venture capital in Q3 and Q4 of 2024. Could AI be the catalyst behind this surge? Mike also ponders whether external factors, like elections or macroeconomic trends, are contributing to this renewed momentum. Join the conversation and

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00:03:50

1,919 - How Sensor Technology is Revolutionizing...

Multifamily Collective Podcast ·

2025/01/02

Did you know a SpaceX rocket uses 10,000 sensors to track every move? What if we applied that level of precision to multifamily operations? In this episode, Mike Brewer highlights the growing role of sensor technology in multifamily communities. From leak detection to energy-efficient lighting, sensors are no longer a futuristic concept—they’re here, transforming how we manage and maintain properties. Mike examines real-world examples, such as rain sensors in irrigation systems and

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00:03:10

1,918 - Why Belief Drives Success in Multifamily...

Multifamily Collective Podcast ·

2025/01/02

What if your team and residents weren’t just part of your organization—but truly believed in it? In this episode, Mike Brewer unpacks a powerful quote from Anita Roddick: "I want to work for a company that contributes to and is a part of the community. I want something not just to invest in. I want something to believe in." This resonates deeply as we look ahead to 2025. Whether you're leading a multifamily team or crafting the future of PropTech, it’s clear—belief matters. Generations like

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00:04:36

1,917 How Would You Feel About an AI That Knows What...

Multifamily Collective Podcast ·

2024/12/28

Today, we’re talking about something groundbreaking: adaptive experiences powered by proactive intelligence. Imagine a world where you no longer need to prompt technology. Artificial Intelligence evolves past keyboards and voice commands, understanding your needs based on your behavior, conversations, and available data. It's more than just a tool—it’s an agent working on your behalf. Think about this: you're planning a move from Texas to California. Your AI notices this from your online

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00:00:46

1,916 - Merry Christmas from Multifamily Collective!

Multifamily Collective Podcast ·

2024/12/28

In today’s special message, I want to take a heartfelt moment to thank each and every one of you who make the Multifamily Collective Community and the Multifamily Media Network Community so extraordinary. Your engagement, ideas, and energy inspire us every single day. This Christmas, my wish is for you and your loved ones to enjoy all the blessings of the season, along with a year full of success and joy in 2025. From our community to yours—Merry Christmas and Happy New Year! Thank you for

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00:05:08

1,914 - The Biggest Leadership Shift: AI and...

Multifamily Collective Podcast ·

2024/12/27

Today, we're tackling the monumental shift artificial intelligence is bringing to our industry—and every industry, for that matter. This isn’t just about integrating a new SaaS tool or streamlining your property management system. AI doesn’t merely assist; it transforms. From automation to decision-making, AI is upending workflows and redefining roles at lightning speed. As leaders, we must navigate this uncharted terrain. How do we support team members who thrive in structured environments

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00:47:25

1,915 - Part 2: Kirby & Jimmy Lancaster:...

Multifamily Collective Podcast ·

2024/12/24

What does the future of multifamily look like with AI, automation, and cutting-edge PropTech solutions? Discover the secrets to staying ahead in a slow-moving industry from two of its most innovative minds! In this, the second installment of a two-part episode, I sit down with Kerry Kirby and Jimmy Lancaster, the brains behind 365 Connect, to explore how technology is reshaping multifamily operations. From AI-driven automation and fraud prevention to the untapped potential of voice interfaces,

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00:03:42

1,913 - PropTech IPO Boom? ServiceTitan's $8B...

Multifamily Collective Podcast ·

2024/12/24

Is PropTech finally making its mark on Wall Street? ServiceTitan's massive $8 billion IPO could signal a game-changing moment for multifamily and beyond! In this episode of the Multifamily Collective, we examine ServiceTitan's recent IPO, which delivered an impressive $8 billion valuation. What does this mean for the PropTech industry and its role in the multifamily space? I share insights on: The evolution of PropTech over the past decade. Shifting investor expectations: why profitability

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00:03:47

1,912 - Mending Your Nets: Preparing for Multifamily...

Multifamily Collective Podcast ·

2024/12/19

Are you ready to seize the opportunities of 2025? The time to prepare isn’t tomorrow—it’s right now. Let’s talk about mending your nets for multifamily success.In this episode of the Multifamily Collective, we dive into the concept of "mending nets" and how it applies to the multifamily industry. Just as fishermen repair their tools during the off-season to prepare for a fruitful catch, now is your time to assess and strengthen the weak points in your business and personal skillset. Take stock of

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00:57:17

Kerry Kirby & Jimmy Lancaster: Multifamily...

Multifamily Collective Podcast ·

2024/12/17

How do we future-proof multifamily operations, eliminate inefficiencies, and unlock the full potential of AI?Kerry W. Kirby and Jimmy Lancaster from @365ConnectCommunity join me in this can’t-miss conversation about revolutionizing the industry—and it might just spark your next big idea! In this jam-packed episode, I sit down with the brilliant minds behind 365 Connect to explore how AI and automation are reshaping multifamily operations. From solving real-world problems with creative tech to

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00:05:29

1,910 - The Myth of Experts: Why Questioning...

Multifamily Collective Podcast ·

2024/12/17

Are you relying on experts to guide your multifamily business, leadership strategy, or marketing initiatives? Mike Brewer critically examines the idea of expertise in today’s fast-moving world. From the rapid evolution of AI to the overwhelming flow of new information, Mike challenges the traditional concept of being an “expert.” Why "experts" are never entirely correct—and why that’s okay. The real-time knowledge gap: How rapid change in technology, leadership, and business makes traditional

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00:05:11

1,909 - Intrapreneurship in Multifamily: Unlocking...

Multifamily Collective Podcast ·

2024/12/15

What if your team could future-proof your business by building internal innovation? Let’s explore how intrapreneurship can transform multifamily operations. Mike Brewer discusses a powerful concept today: intrapreneurship, the art of building a business within a business. Unlike entrepreneurs who venture into the unknown, intrapreneurs use their organization's resources to innovate, creating workflows, systems, and even entirely new services that benefit the company and beyond. In multifamily,

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00:03:38

1,908 - The Tale of Two AIs: Augmenting vs....

Multifamily Collective Podcast ·

2024/12/15

Are we embracing a new era of productivity or stepping into a world of headcount reduction? Let’s unpack the two roads AI is paving in multifamily and beyond. Today, Mike Brewer explores The Tale of Two AIs, a fascinating perspective on how artificial intelligence is reshaping our world. The first path focuses on augmenting human potential. Picture this: AI as your co-pilot, enhancing your workforce's productivity and creativity. Through dynamic interaction, agents challenge us to work

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00:06:53

1,907 - Voice-First AI: The Future of Multifamily...

Multifamily Collective Podcast ·

2024/12/13

Imagine running your multifamily property with nothing but your voice. Sounds futuristic? It’s closer than you think. Conversational AI is reshaping the future of multifamily property management. While visual tools like dashboards and 3D renderings are valuable, voice technology will drive the next wave of innovation. Picture this: you simply ask your system, "What were last month's water costs across my portfolio?" The AI instantly provides answers, flags anomalies, and can even take

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00:03:18

1,906 - The Four-Day Work Week: Multifamily...

Multifamily Collective Podcast ·

2024/12/12

Could AI make the four-day work week a reality in the multifamily industry? Let’s talk about the concept. A four-day workweek is a trending topic in the business world. With AI copilots stepping in as subject matter experts to handle repetitive and routine tasks, the traditional five-day workweek may soon be a thing of the past. Imagine this: team members become more efficient and productive as AI takes on most of their day-to-day responsibilities. This could open doors to reduced work

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2,220 results

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