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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

business

All Episodes

00:04:29

Best Partnership - Which Collaboration Won 2025? |...

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group debate 2025's smartest retail partnerships in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad highlights Walmart's Rebag luxury resale partnership as perfectly timed for cross-income shopping trends, Chris praises Walmart and Avery Dennison's perishables tracking as the "holy grail" for grocery margins, while Anne champions IKEA's Best Buy kitchen installations as brilliant

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00:05:02

Best Strategic Turnaround - Who Pivoted Successfully?...

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group recognize 2025's best retail turnarounds in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Both Anne and Chris praise Macy's focus on core stores, private brand investment, and Tony Spring's shoe department service improvements, while Chad celebrates Gap's viral marketing comeback with KATSEYE bringing cultural relevance. Can advertising alone save a struggling brand, or does

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00:04:13

Best Movie Material - Which Headline Deserves...

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group pitch their retail movie ideas in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris envisions "Shein: Sac le blue!!!" featuring Paris protests, Chad creates a Black Mirror-style thriller about Neo's terrifying robot servant with human controllers, while Anne wants true crime investigations of mysterious CEO departures at Kohl's and Kroger. Which retail headline belongs on the

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00:06:12

Technology of the Year - What Innovation Won 2025? |...

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad reveal their Technology of the Year picks in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad champions pricing transparency tools like Grocery Dealz that could disrupt grocery economics, Anne argues electronic shelf labels finally reached mainstream adoption after Walmart's chain-wide rollout, while Chris focuses on operational agentic AI transforming warehouses and inventory management. Which technology truly moved

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00:06:05

Retailer of the Year - Who Dominated 2025? | Fast...

Omni Talk Retail ·

2025/12/11

Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate Retailer of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad champions Aldi's unprecedented 225-store expansion and perfect timing with value-conscious consumers, while Anne argues Walmart's technology leadership and fashion momentum earned them the crown. Chris makes the case for Costco's operational discipline and traffic growth despite stock challenges

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00:05:18

CEO of the Year - Who Led Best in 2025? | Fast Five...

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group crown their CEO of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad surprises with Fidji Simo's bold move from Instacart to OpenAI Applications as a signal of commerce's future direction, while both Chris and Anne recognize Doug McMillon's decade-long transformation of Walmart from legacy retailer to omnichannel powerhouse. Was 2025 about execution or strategic

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00:03:28

THE RETAIL 2026 PREDICTION FORECAST | Fast Five Shorts

Omni Talk Retail ·

2025/12/11

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group close with bold 2026 predictions sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad predicts OpenAI will launch its own payment platform for agent commerce, Chris forecasts Starbucks will abandon seating for mobile-focused ghost cafes, while Anne expects agent-influenced shopping to triple during 2026 holiday season. Which prediction will prove most accurate? For the full episode head here:

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01:03:24

Our 2025 Retail Awards Show!

Omni Talk Retail ·

2025/12/11

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne teamed up with Chad Lusk from the Alvarez & Marsal Consumer and Retail Group to hand out our 2025 Omni Awards across the following categories:Retailer of the Year Headline of the Year Retail Technology of the Year Most Overhyped Retail Tech Best Strategic Move from a Struggling Retailer And so much more, including 2026 predictions There’s all that,

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00:39:50

Digital Store Survival Kit: Realities, Roadmaps, &...

Omni Talk Retail ·

2025/12/10

Store digitization promises to transform retail operations, but most retailers struggle to move beyond pilots and buzzwords. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Troy Siwek (General Manager of gStore at GreyOrange) to reveal what actually works when digitizing physical stores.Learn how digital twins are evolving from concept to operational reality, why unified platforms matter more than individual point solutions, and how to cut through the

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00:22:48

Physical AI: What It Is & How IoT Will Combine With...

Omni Talk Retail ·

2025/12/09

In this Retail Technology Spotlight Series episode, Doron Hazan, Director of Data, Product, and AI at Wiliot, joins Omni Talk to discuss the concept of "physical AI" and how it ultimately improve retail operations from the ground up.From ambient IoT sensors to real-time inventory intelligence, Doron breaks down how battery-free Bluetooth pixels are creating self-aware supply chains, how retailers can start small and scale strategically, and why the future of retail operations is about connecting

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00:06:52

Walmart's Secret B2B Weapon & How Ashley Hubka Is...

Omni Talk Retail ·

2025/12/09

In this 5 Insightful Minutes episode, Ashley Hubka, Senior Vice President of Walmart Business, joins Chris and Anne to reveal how Walmart is shaping B2B e-commerce for businesses, nonprofits, and government entities. From discovering millions of organizational customers already shopping Walmart to building a dedicated B2B platform with business-specific tools, Ashley breaks down how Walmart Business saves organizations time, money, and hassle. Learn about unique features like business printing

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00:04:00

Lightning Round: Advent Calendars, Slop Bowls &...

Omni Talk Retail ·

2025/12/04

Advent calendars are the hot holiday trend...from Skims to fishing lures to ice cream. Chris reveals his dream: 28 days of Nikes. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. In this Lightning Round: • Are slop bowls officially dead as sandwiches stage a comeback? • The White House drops 120 pounds of gingerbread • And how Mariah Carey turned one song into $60M #adventcalendar #nike #holidaytrends #specialtyretail

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00:05:36

Black Friday Hits RECORD $11.8 Billion in Online...

Omni Talk Retail ·

2025/12/04

Black Friday 2025 just hit $11.8 billion in online sales... up 9.1% from last year. But Chris questions whether AI's 805% traffic surge is actually impressive or concerningly slow compared to other tech adoption curves. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives deep into what the numbers really mean.Anne argues that 25% of purchases involving AI agents shows tremendous growth potential, especially since we can't even transact in

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00:05:00

ChatGPT Shopping Research: Revolution or Just Better...

Omni Talk Retail ·

2025/12/04

ChatGPT just launched shopping research that does the product hunting for you, but should retailers be worried or relieved? This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores the real implications of AI-powered shopping tools. Anne is bullish, arguing that AI shopping tools provide unprecedented price transparency and will change how consumers shop for everything from snacks to electronics. Chris pushes back hard: only 30% of searches

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00:05:11

Are Smart Glasses Ready for a 2026 Breakthrough? |...

Omni Talk Retail ·

2025/12/04

McKinsey and Business of Fashion report predicts smart glasses are set for a breakthrough year in 2026, with Ray-Ban Meta glasses already the top-selling product in 60% of EMEA stores. But Chris and Anne aren't buying it. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, questions the hype around smart eyewear. Anne argues that smart glasses are too visible and fashion-forward for mass adoption—unlike discrete smartwatches and rings. Chris,

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00:04:22

n Now: The 30-Minute Delivery Service | Fast Five Shorts

Omni Talk Retail ·

2025/12/04

Amazon is testing "Amazon Now," a new 30-minute delivery service in Seattle and Philadelphia, repurposing former Amazon Fresh sites into rapid delivery hubs. But is this innovation or desperation? This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes Amazon's grocery struggles. Chris reveals the shocking stat: Despite owning Whole Foods and having Amazon's infrastructure, Amazon's grocery share is still only 4%. He sees this as a

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00:05:43

Walmart's Brilliant Move: Bringing Ads to AI Shopping...

Omni Talk Retail ·

2025/12/04

Walmart is quietly testing a new ad format called "sponsored prompts" inside its Sparky AI shopping engine and both Chris and Anne agree this is exactly the right move. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, breaks down why retailer-owned AI is the smart play. According to Wall Street Journal reporting, Walmart's new ad format integrates sponsored content directly into Sparky conversations with click-to-buy options. Anne loves it

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00:42:34

AI Hits Black Friday, Amazon Tests 30-Minute...

Omni Talk Retail ·

2025/12/03

In this Fast Five episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris Walton and Anne Mezzenga break down the biggest retail stories from Black Friday 2025, including record-breaking online sales, AI's growing influence on shopping, and what it all means for the future of retail.From ChatGPT's new shopping research tool to Walmart's bold move to monetize Sparky with ads, Chris and Anne debate where retailers should focus their AI investments

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00:03:44

Richard Dickson's Gap Revival Continues | Fast Five...

Omni Talk Retail ·

2025/11/27

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, celebrates Gap's 7% comparable sales surge after its viral "Better in Denim" campaign featuring KATSEYE. Anne praises Richard Dickson's entertainment-first approach for making Gap culturally relevant again with Gen Z and millennials. Chris remains cautiously optimistic, questioning whether flashy marketing alone can drive repeat purchases if the

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00:07:31

Target Bets Black Friday on ChatGPT Shopping | Fast...

Omni Talk Retail ·

2025/11/27

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Target's bold move to enable shopping through ChatGPT just days before Black Friday.Anne sees it as a necessary first step into LLM-powered commerce and applauds Target for testing publicly. Chris calls it a "big nothing burger"... questioning why Target launched an incomplete beta feature during their busiest week, especially when their own

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