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PODCAST

The Cash Flow Contractor

If you’re like most contractors we know, then you started your business because you’re passionate about and great at your craft. You also wanted to be your own boss. Owning a business has a lot of advantages, but also a lot of challenges. We started this podcast to talk about things that matter to you as an owner, like business fundamentals, sales processes, marketing, leadership, and much more. Armed with knowledge, you’ll be able to reach your goals, whether that’s growth, getting your shop to

business management

All Episodes

50:38

101 - Don't Be Held Hostage

The Cash Flow Contractor ·

2021/12/09

00:00 - Intro01:15 - Adios to Lincoln Riley03:00 - Is Your Business Holding You Hostage?13:00 - Don’t Let Software Be Your Bottleneck23:00 - Know What You Want & Stick To It34:00 - Let’s Talk About Sustainable Growth42:20 - Rollercoaster Profits47:00- OutroQuotable Moments“Hostage is when your company is dependent on a person instead of a system or a process.” – M“Create something that you’ll be able to replicate and not have to rely on the top talent to do, but that you’ll be able to

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50:34

100 - Current Events

The Cash Flow Contractor ·

2021/12/02

01:15 - Intro, Coffee Convo02:00 - Challenges that MH has had this week05:00 - Tracking KPI’s14:00 - Tom Brady and Bill Belichick18:00 - The Great Resignation & the Future of Hiring21:10 - What a Bonus Program Looks Like33:40 - Employee Development & Incentives48:15 - Passing on Costs & Wage Increases51:00 - Get in TouchQuotable Moments“There’s not a lack of work in construction. The demand is there. But you’re fighting hiring efforts because of the remote jobs being offered.”

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53:00

99 - Moving Obstacles

The Cash Flow Contractor ·

2021/11/18

00:00 - Intro03:15 - Partnerships10:00 - Resentment in Partnerships18:50 - Hiring + Retaining Your Team29:00 - Cultural Fits32:15 - Investing in Your Team36:00 - “You Can’t Eat It All”40:00 - Reactive vs Proactive Price Increases41:40 - Just Do It43:00 - Why Branding Is So Important45:00 - Examples of Branding50:00 - You’re Not Alone/RecapQuotable Moments“Partnership isn’t always the literal definition – think of it as any way that you get into business with somebody where you offer them

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57:48

98 - Safety with Gary Messec

The Cash Flow Contractor ·

2021/11/15

00:00 - Intro02:00 - Meet Gary Messec09:30 - Procedures & Systems12:00 - OSHA & MSA (Mine Safety)18:20 - Who Is Responsible for Safety?24:45 - Types of Hazards29:00 - Safety Procedures35:30 - OSHA 300 Forms & Resources41:15 - Martin’s Stories/Cost of Training43:20 - Your Employee’s Buy-In48:20 - Don’t Cut Corners48:05 - OSHA Audits52:20 - Benefits of a Safe Workforce54:50 - Get In Touch With GaryQuotable Moments“If they’re proceduralized, you can follow them step by step and

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93:21

97 - The Evolution of a Business Owner with Jeff Finney

The Cash Flow Contractor ·

2021/11/04

00:00 - Intro04:00 - Evolution of a Coffee Drinker07:15 - We Hope You’re Hungry09:40 - Jeff's Background11:50 - How Jeff Started Woodworking22:50 - College? Y or N26:25 - The Value of Finance28:50 - Full-time Business Owner31:05 - Partner Conflicts + Dynamics37:50 - Going Solo40:00 - Making a Profit42:30 - Not Being a “Yes Man”55:00 - Build A Business To Sell1:02:00 - Getting Out Sales1:11:00 - Don't Focus On Sales Only1:22:00 - How to ScaleQuotable Moments“For our young listeners out

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47:33

96 - In-house vs. Outsourced

The Cash Flow Contractor ·

2021/10/28

00:00 - Intro01:00 - Martin is Grumpy04:30 - KB Stroy about Client & Outsourcing05:30 - 2 Types of Outsourcing06:50 - When to use subs - Examples and Reasons09:45 - What happens if you don't outsource?10:30 - Advantages and Disadvantages of Outsourcing13:00 - Advantages and Disadvantages of In-House14:30 - Inside Outsourcing17:00 - Starting a Business - Stay in Your Lane22:00 - What to consider when choosing who to outsource24:30 - OSSHA 300 Form (Where is your audience?)31:00 -

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58:21

95 - Quit Getting Screwed with Karalynn Cromeens

The Cash Flow Contractor ·

2021/10/21

00:00 - Intro02:30 - Liens Don't Have to be One-Sided04:00 - If You Aren't Careful, You'll Fail05:30 - Different Clauses in Liens11:20 - Your Bid is Your ___13:00 - People That Don't Use Contracts15:00 - Expectations Document17:30 - Counselor, Not Lawyer21:30 - Realistic Litigation Fees24:30 - It's Worth the Investment25:50 - The Stigma of Lawyers26:30 - 'Reasonably Insured' - What it means33:00 - Cloud v. Paper36:00 - The Rules of Having a Partner40:00 - Being Employees vs Partners45:00 -

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38:31

94 - Onboarding Customers

The Cash Flow Contractor ·

2021/10/07

00:00 – Intro4:50 – Managing Customer Expectations9:00 – Getting Started with a customer or client13:30 – Starts with Sales14:30 – Marcus Sheridan18:20 – When does onboarding end?22:00 – Contract vs. Expectations Doc.26:00 – How to set expectations31:00 – Areas to set expectations38:00 – OutroQuotable Moments“90% of the problems in business are communications.” – M“Words are one thing but actions are a whole other deal. People need to see where you’re living it out.” – K“They’ll [customers]

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25:10

93 - Choosing the Right Software for Your Company

The Cash Flow Contractor ·

2021/09/30

00:00 - Intro01:00 – How the Software Starts04:00 – The Benefits of Software07:00 – The Reality of Software09:30 – Building Your Tech Stack13:00 – Managing Multiple Softwares16:00 – Will it Make Me Money?18:00 – Does it Scale Well?19:50 – Is This Software Actively Updated?21:10 – Does it Integrate?Quotable Moments“Things get busy once you buy and install that software. You get a lot of work and you don’t have the time to train your team and you just put it back on the shelf” – Khalil“You

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68:35

92 - Employee Engagement with Chris Zervas

The Cash Flow Contractor ·

2021/09/23

00:00 - Intro1:00 - Who is Chris Zervas?6:15 - Communication in the Workplace (3-Legged Stool)13:50 - Contractors and Communication15:30 - The Charisma Myth by Olivia Fox Cobane23:45 - Nonverbal Communication29:00 - How Communication has Changed (Martin’s Story)31:00 - Learning Leadership Communication Skills34:00 - Communication between Generations40:30 - Retaining Employees43:50 - The Importance of Culture48:40 - Appropriate Relationships with Employees53:30 - Vulnerability as a

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78:36

91 - Protecting What You Build with Eric Daffern

The Cash Flow Contractor ·

2021/09/16

Who is Eric Daffern? Why did he go into law? (1:50)There are two main risks in real estate and contracting: the risk of getting sued, and the risk of not getting paid. (5:30)Story of the Show — The perfect construction contract and project suddenly went wrong because of the pandemic. (12:20)Why are systems so essential for contractors? (14:15)Why don’t more contractors have relationships with an attorney? (17:20) 99% of the time, everything’s gonna work out. How do you protect against that

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53:59

90 - Building a Family Legacy with Michael Barnett

The Cash Flow Contractor ·

2021/09/09

Who is Michael Barnett, and what was his path to being a business owner? (1:24)When should you get lawyers involved in a family business? (3:26)What was life like when he took over the company?2012 - 2016: Growing the company, focused on sales, no idea how much money was in the bank. (6:12)What caused his vision of the company to change? What were the biggest issues he faced as a new business owner who was trying to build and grow a legacy? (7:18)How was he prospecting for new customers

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101:29

89 - Mo' Money, Mo' Problems with Sergio Garcia

The Cash Flow Contractor ·

2021/09/02

Intro (0:00)Who is Sergio Garcia? (0:55)Then something really crazy happened. (9:10)What’s his business? (13:20)Why your business name matters. (15:50)What’s a typical day at Alpha Surfaces? (16:40)That’s when things started going bad... (19:20)“We started getting behind on a lot of payments.” (22:30)“That’s when I got that gut check.” (22:50)“I was bleeding cash everywhere.” (25:00)Even people with no business sense can tell that this isn’t right... (27:10)Margins? Bidding? How did they

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87:02

88 - Outclass Your Competition with Hilarie Blaney

The Cash Flow Contractor ·

2021/08/26

00:00 - Intro10:20 - What is Etiquette?16:20 - Zoom Etiquette26:35 - First Impressions43:00 - Table Manners53:00 - Unspoken EtiquetteQuotable Moments“You play golf? Would you really want to go out and play a round with someone who doesn’t play golf?” – H“People don’t pay attention to their background and the lighting [of their Zoom background] and I’ll be watching the news and staring at the plates and dishes behind them.” – H“A first impression usually lasts 7 seconds.” – H“First line of

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54:51

87 - Onboarding Employees

The Cash Flow Contractor ·

2021/08/19

How onboarding starts (10:00)Why onboarding needs to be dimensional (20:00)Onboarding culture (28:00)Why legal and HR needs to come first (35:00)Necessary onboarding processes (44:00)Small steps at a time. (50:00)Quotable Moments“Onboarding starts during the hiring process.” – Khalil“The number one reason for people leaving a company is unclear expectations. It’s not money, it’s not hours, it’s not safety, and it’s not coworkers.” – Martin“Doing training on the first day is fine but you

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96:22

86 - Selling Your Business with Hank Bockus

The Cash Flow Contractor ·

2021/08/12

Hank’s family business history. (7:41)Graduating college and starting in the work field. (11:00)Working in and selling his family's business of 92 years. (13:58)Burnout with your work. (19:28)Becoming a business broker. (39:36)How to find out the value of a business. (43:13)Asset sale vs. stock sale. (51:46)The most common delay when selling your business. (57:36)Reasons why people sell their business. (59:34)Who are these business buyers? (1:03:30)How long is the selling process

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8:07

85 - Make it Easy

The Cash Flow Contractor ·

2021/08/05

How the biggest companies in the world make things easier. (0:47)How to use software to your advantage. (3:07)Some questions to ask yourself about your business practices. (3:42)Common misconceptions when customers pay invoices. (4:20)Positioning document. (4:59)Quotable Moments“Do you confuse your prospects with the 30 or 40 options that you could provide or do you present them with your three recommended bestsellers?”“The law of least effort tells us that people when they're deciding

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65:27

84 - Why You Need an Apprentice with Jennifer Cowns

The Cash Flow Contractor ·

2021/07/29

What is a registered apprentice? (9:38)National apprentice act of 2021. (17:24)How to set up an apprenticeship program for your company. (22:15)What makes someone an ideal employee? (27:25)Common misconceptions of apprenticeships. (33:53)Working with the youth. (35:32)The importance of having a mentor. (39:40)The time frame of getting started on your apprenticeship program. (44:23)Quotable Moments“When we hear the word apprenticeship, typically that's been tied to blue-collar professions or

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47:07

83 - Self-Confidence is Key

The Cash Flow Contractor ·

2021/07/22

Impostor Syndrome. (8:28)Building self-confidence on your team as a boss. (14:19)Knowing your worth. (21:47)The importance of changing your mindset. (25:27)Getting over your self-imposed fear. (35:56)Quotable Moments“As business owners, we play a role in our employees' evidence that they gather that leads to their own self-confidence.” - Khalil“No one has it figured out, everyone's a quote-unquote impostor, and that they're just doing the best they can. There's no reason why you can't be

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44:18

82 - Delegation

The Cash Flow Contractor ·

2021/07/15

Definition of delegation. (5:10)Why delegating is so important. (9:33)Abdication vs. Delegating. (15:02)Why do people avoid delegation? (21:14)“Radical Delegation”, a delegation framework. (28:38)Risks of not delegating. (35:23)What’s a good place to start delegating? (40:11)Quotable Moments“If somebody can do your duties 70% as well, you are better off to delegate that role to them and concentrate on what you do best.” - Martin “If you can't free up and delegate worthwhile projects, you're

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