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PODCAST

Bean There, Done That!

The Coffee Commune

Welcome to ”Bean There, Done That!” your essential podcast for mastering the world of hospitality. Hosted by industry expert, Phillip Di Bella, we cut through the noise to deliver straightforward, actionable insights and strategies. Each episode explores the powerful interplay of knowledge and connections, presenting real-life case studies from Australia’s thriving hospitality scene. We feature thought leaders who share their experiences, ensuring you have the answers you need when facing a

business entrepreneurship

All Episodes

38:00

Creating Iconic Dining Experiences: The Art of...

Bean There, Done That! ·

2024/11/10

In this episode of Bean There Done That, host Phil Di Bella sits down with Simon Gloftis, a leading figure in Australia's hospitality industry. Simon shares his remarkable journey, from his early days in flea markets to creating iconic dining destinations like Hellenika, SK Steak and Oyster, Sushi Room, and Sunshine. They delve into the intricacies of restaurant management, the significance of staying true to one's vision, and the evolving landscape of hospitality. Simon also opens up about

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29:28

Todd Biggs’ Journey in Hospitality Success: From Fast...

Bean There, Done That! ·

2024/11/03

In this episode of Bean There Done That, host Phillip Di Bella sits down with Todd Biggs, owner of L’Espresso cafes, to discuss his remarkable journey in the hospitality industry. Todd, with over 20 years of experience, has managed to grow his business by 33% during the height of the COVID-19 pandemic. From his early days at McDonald's to roles in luxury hotels and now managing multiple café locations, Todd shares valuable insights on leadership, strategic planning, and the importance of

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33:01

The Yiros Revolution: How Nicholas Mitrossilis...

Bean There, Done That! ·

2024/10/27

In this episode of Bean There Done That, host Phillip Di Bella sits down with Nicholas Mitrossilis, the founder and managing director of The Yiros Shop, a beloved fast-food chain in Brisbane. Nick shares his entrepreneurial journey, from his early days growing up in a family-owned fish and chip shop to building a thriving business with over 16 stores. They discuss the lessons learned from working in hospitality and construction, the challenges of rapid expansion, and the importance of

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34:19

Flipping Cafes, Crafting Success: How Giorgina Venzin...

Bean There, Done That! ·

2024/10/20

In this inspiring episode of Bean There Done That, Phillip Di Bella sits down with Giorgina Venzin, a dynamic hospitality entrepreneur, to discuss her journey from washing dishes at age 13 to owning multiple successful cafes by her early 30s. Giorgina shares valuable insights into the hard work, sacrifices, and creative vision that fuel her success. From her first venture, Pawpaw Café, to her innovative approach of flipping cafes like houses, Giorgina’s story reveals how passion, family

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34:40

From Dishwashing to a Burger Empire: The Success...

Bean There, Done That! ·

2024/10/13

In this episode, Phillip Di Bella sits down with Matthew Rollo, the founder of Hashtag Burgers and Waffles, to explore his inspiring journey in the hospitality industry. Starting as a dishwasher at 14, Matthew’s career grew from washing dishes to managing his own multi-location burger business. The conversation covers the highs and lows of entrepreneurship, his strategic approach to growing the business, and his insights on leadership, work ethic, and creating a customer-driven brand.Key

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22:41

Selling Sustainability in Cafes. With Michael McFarlane

Bean There, Done That! ·

2024/09/30

In this episode of Bean There Done That, host Phil Di Bella is joined by Michael McFarlane, Head of Sales and Marketing at Huskee, to discuss sustainability in the cafe industry. They explore the role of reusable cups, misconceptions about sustainability, and how cafes can implement environmentally friendly practices. Michael shares insights from his 14 years in hospitality, offering practical tips on everything from menu creation to waste reduction and the importance of choosing

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43:13

Leverage Your Leadership to stay competitive in the...

Bean There, Done That! ·

2024/09/01

In this episode of Bean There, Done That!, host Phil Di Bella welcomes Marija Hall, Director of Momentous Australia, to discuss the evolving landscape of leadership. Marija shares her passion for developing great leaders and helping teams thrive in the digital age. The conversation covers the shift from traditional leadership styles to more inclusive, coaching-focused approaches, and the importance of resilience and adaptability in today's rapidly changing environment. Marija offers

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40:07

How to Retain your Top Performers. With Lauren Karan

Bean There, Done That! ·

2024/08/25

In this episode of Bean There, Done That!, host Phil Di Bella dives deep into the crucial topic of retaining top talent with special guest Lauren Karan. Lauren, an expert in recruitment and organisational coaching, shares her extensive knowledge on creating effective hiring strategies and fostering a culture of retention. They explore the importance of understanding your business's pain points, aligning hiring strategies with growth goals, and continuously building a pipeline of potential

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37:22

A Practical Approach to IR for Cafes. With Nathan...

Bean There, Done That! ·

2024/08/11

In this episode of Bean There, Done That, host Phil Di Bella is joined by Nathan Forward, a Human Resources Business Partner at People Squared. With over 15 years of experience in HR and IR compliance, Nathan shares his expertise on navigating industrial relations, ensuring compliance, and fostering a positive workplace culture. The discussion covers key legislative changes, the importance of proactive HR management, and practical tips for creating a thriving business environment.Key Topics

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36:14

The Importance of Workplace Psychology in...

Bean There, Done That! ·

2024/07/21

In this episode of Bean There Done That, Phil Di Bella dives into the intricate world of workplace psychology with expert Kelly Maniatis. Discover how effective leadership can transform your business and unlock your team's potential.Key Topics and Themes:Importance of workplace psychologyStrategies for leading people, not managing tasksCommon leadership pitfalls and how to avoid themEffective communication and engagement with employeesHandling transient workforce in hospitalityGenerational

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24:44

Small Business Restructuring and Working with the...

Bean There, Done That! ·

2024/06/30

In this episode of Bean There Done That!, host Phil Di Bella is joined by Peter Biazos, the founding director of B&T Advisory. Together, they delve into the intricacies of the Small Business Restructure regime introduced by the Liberal government in 2021. This initiative is designed to help businesses manage ATO debt effectively and avoid liquidation. Peter shares his extensive experience in solvency accountancy and provides practical advice on how small businesses can navigate

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30:58

Mastering Strategies for Financial Management,...

Bean There, Done That! ·

2024/06/02

On this episode of "Bean There Done That," industry expert Rhian Shellshear from Italian Gelato Concepts shares his extensive knowledge on business performance and cost optimisation. With over 22 years in the coffee and hospitality sector, Rhian offers practical advice on equipment selection, financial management, and the benefits of comprehensive consultancy services. We explore shared and dark kitchens as innovative solutions for testing business concepts with minimal risk. Learn how

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28:28

POS Power: The Secret Ingredient to Thriving Cafe...

Bean There, Done That! ·

2024/05/19

Could your cafe's profitability be just a tech upgrade away? Join me, Phil DiBella, alongside Jacob Kelly, General Manager at Innovators Direct, as we serve up a brew of knowledge on advancing your cafe's operations through technology. This episode steeps with insights into how bespoke POS systems can be the secret ingredient to enhancing your menu, team performance, and overall business efficiency. We're not just talking about the jingle of the cash register but also the symphony of data

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34:00

Café Transitions: Selling, Valuing, and Franchising...

Bean There, Done That! ·

2024/05/05

Ever wondered what it takes to sell one's café for top dollar? Join Phillip Di Bella as he sits down with Craig Hong, Hill House Legal Partners Director, to explore the inner workings of café sales, equity sharing, and the buzzing world of franchising. In this candid conversation they get down to the brass tacks of maintaining healthy business accounts, safeguarding intellectual property, and why one should keep their café in tip-top shape for the ever-watchful eyes of potential buyers. As

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27:21

Innovation at the Checkout: How Tyro is Changing the...

Bean There, Done That! ·

2024/04/21

Join Phillip Di Bella as he dives into an engaging conversation with Daniel Kydd from Tyro Payments. This episode uncovers how Tyro's innovative payment solutions are transforming the way cafes and restaurants operate, offering seamless integration and customer-focused services that propel business growth. Discover the essence of customer obsession, the future of payment technology, and strategic marketing insights that can elevate your business to new heights.Key Takeaways:Tyro's ecosystem

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58:30

Resilience Redefined: The Lauren Hall Odyssey

Bean There, Done That! ·

2024/04/02

Join us on "Bean There Done That!" for an engaging episode with Lauren Hall, a force in entrepreneurship who turned challenges into opportunities. This episode features an in-depth interview with Lauren Hall, a serial entrepreneur and CEO/founder of Ivvy, sharing her remarkable journey from starting her first company at 17 in South Africa to building five multi-million dollar companies across various industries and now making a significant impact in Australia. Overcoming immense personal

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54:01

The Future for Independent Cafes in Australia: Key...

Bean There, Done That! ·

2024/02/18

In this episode of "Bean There, Done That" Phillip Di Bella alongside returning guest Alan Bonsall, delves into the significant findings of a pivotal paper titled "The Future for Independent Cafes in Australia." This research, spearheaded by Gianna Di Bella, Alan Bonsall, and Nick Parfitt, offers a comprehensive analysis to chart a course for success in the challenging terrain of Australia's coffee and hospitality sector.Introduction and Background (00:02 - 03:06):The episode kicks off

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52:03

From "That Coffee Show": Coffee Unveiled: Revealing...

Bean There, Done That! ·

2024/02/01

We have a special episode to kick off Season 3 of That Coffee Show. Crossing over with the ‘Bean there, done that’ Podcast, Ben Gleeson is joined by industry experts Phillip Di Bella & Raihaan Esat. Phillip Di Bella needs no introduction when it comes to coffee & the Australian coffee scene. Initially known for the establishment of Di Bella Coffee, which became Australia’s largest specialty coffee company, Phillip’s entrepreneurial spirit has brought success to other businesses such

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36:18

Beyond the Beans: Emotional Branding and the Art of...

Bean There, Done That! ·

2024/01/15

In this episode of Bean There, Done That! Phil chats with brand strategist and marketing expert Allan Bonsall. Also known as a successful author and long-standing panellist on ABC Radio’s Hidden Persuaders programme, Allan and Phil discuss the importance of standing out in a crowded market, creating a compelling brand story, and understanding the customer's needs and emotions. Allan emphasises the shift from seller-controlled to customer-controlled markets and the need for businesses to

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34:28

Future-Proof Your Lease: Expert Insights from Phillip...

Bean There, Done That! ·

2023/12/24

Founder of Lease1 Phillip Chapman joins Phil to discuss the current landscape of the lease market and provide valuable insights and advice for business owners. They emphasise the importance of being proactive in lease negotiations and understanding the terms of the lease. Philip also highlights the need for retailers to right-size their stores and manage their occupancy cost ratio. He encourages business owners to seek support and guidance from professionals like Lease1 to ensure they are

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