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PODCAST

Gen AI Breakthrough

The Hackett Group

Explore the journey of Generative AI – from idea to impact. Gain expert insights, real-world stories, and strategies to evaluate, build, and implement AI-driven solutions for breakthrough business performance.

business management

All Episodes

13:54

The Enterprise Agenda 2025

Gen AI Breakthrough ·

2025/03/18

This episode of the “Gen AI Breakthrough Podcast” explores findings from The Hackett Group’s 2025 Enterprise Key Issues Study, with a focus on the rapid adoption of generative AI. Hosted by Andy Warzecha – with insights from Kyle McNabb, Vince Griffin and Harry Osle – the discussion covers AI-driven transformation, workforce skill gaps, and the challenges of scaling AI initiatives while balancing data quality and technology complexity.

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32:01

2024 Digital Awards Winner – IBM, Plan-to-Results –...

Gen AI Breakthrough ·

2025/01/09

In this episode of the Business Excelleration® podcast, Vin Kumar speaks with IBM about their new transformative strategy. Learn how data is the “secret sauce” behind AI-powered insights and how to get it right for meaningful outcomes. The conversation also explores strategies like fostering cultural adoption, empowering teams with self-service tools, and co-creating with IBM's “Client Zero” approach of using its own technology in-house to ensure it's scalable and ready for clients. Looking a...

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32:51

SG&A Cost Survey 2024

Gen AI Breakthrough ·

2024/12/17

In our latest “Business Excelleration® Podcast,” we share insights from The Hackett Group’s 2024 SG&A Cost Study, exploring how European companies reduced costs while North American companies saw increases. To thrive, companies must assess performance, prioritize actions and align artificial intelligence (AI) with business goals. This episode hosted by Matt Douberly who is joined by, Tom Kellaway and Murray Shevlin as they discuss how generative AI can offer productivity gains of up to 44...

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31:25

2024 Digital Awards Winner: 3M – Order-to-Cash

Gen AI Breakthrough ·

2024/12/10

The Hackett Group’s “2024 Digital Award” winners are transforming complaint management with artificial intelligence (AI). On this episode of the “Business Excelleration® Podcast,” The Hackett Group’s Vin Kumar discusses the award-winning AI project from 3M. He is joined by Josh Bodine and Michael Boba. The project was aimed at revolutionizing the email complaints management process in the order-to-cash cycle. Facing significant challenges in handling customer complaints, short payments ...

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20:01

Digital World Class® Contract Life-Cycle Management...

Gen AI Breakthrough ·

2024/12/03

New insights reveal powerful trends in contract life-cycle management (CLM). On this episode of the “Business Excelleration® Podcast,” Andy Warzecha – with Chris Sawchuk and Rick Gardner – dive into The Hackett Group’s latest CLM study. CLM solutions are enhancing contract management with artificial intelligence (AI) for data extraction and seamless integration with enterprise resource planning and customer relationship management systems. Discover what 89% of organizations found valuable in ...

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16:08

Optimizing Workforce Resources With AI

Gen AI Breakthrough ·

2024/11/19

In this episode of the “Business Excelleration® Podcast,” Kyle McNabb interviews technology experts from The Hackett Group – Michael Fuller and Vladimir Petreski – as they dive into how generative artificial intelligence (Gen AI) is transforming managed services. AI is enabling managed services providers to deliver customized, real-time solutions – automating routine tasks and changing team structures. As enterprises demand more tailored services, AI integration is key to staying competitive....

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22:32

Digital World Class® Procurement: Latest Benchmark...

Gen AI Breakthrough ·

2024/10/29

What are Digital World Class® procurement organizations doing differently and better? What type of savings are they achieving and in what areas? How are they harnessing AI? In this episode of the Business Excelleration® Podcast, The Hackett Group’s Kavan, Jamila Williams and Kurt Albertson take the listener through some of the most valuable insights from their recent research.

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19:05

Digital World Class® Finance: Bridging the...

Gen AI Breakthrough ·

2024/10/15

In this episode of the Business Excelleration® Podcast, Jim O’Connor and John O’Mahoney discuss why certain finance organizations outshine the competition. Drawing insights from The Hackett Group’s latest Digital World Class® research, they unlock key factors behind success. Their conversation highlights how investments in cutting-edge technologies, strategic preparations for adopting generative artificial intelligence, and enhanced data management contribute to their competitive advantage.&n...

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22:04

Digital World Class® HR: Bridging the Performance Gap...

Gen AI Breakthrough ·

2024/09/24

In this episode of the Business Excelleration® Podcast, host Tony DiRomualdo talks with Jessica Haley and Amanda Newfield about how HR organizations can achieve operational excellence while reducing costs. They also share insights from The Hackett Group’s latest Digital World Class® research, including how leading teams are transforming data into actionable insights and the impact of Gen AI on disrupting the HR industry.

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15:54

Digital World Class® Technology: Bridging the...

Gen AI Breakthrough ·

2024/09/10

What distinguishes Digital World Class® technology organizations from their competitors? In this episode of the Business Excelleration® Podcast, Kyle McNabb and Mike Fuller tackle this question, drawing from The Hackett Group’s recent research. They reveal that the key lies in providing high-value services, while aligning closely with business objectives and enhancing customer service. Additionally, they explore how cutting-edge technology functions are leveraging automation and setting the s...

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19:23

Generative AI: Fundamentals for Finance

Gen AI Breakthrough ·

2024/08/27

Generative artificial intelligence (Gen AI) is revolutionizing financial reporting processes, streamlining operations and empowering finance teams to make more informed, strategic decisions. In this episode of the Business Excelleration® Podcast, Shawn Fitzgerald and Jim O’Connor discuss the transformative impact of AI in finance. They explore how companies are harnessing these advanced tools to build sustainable competitive advantages, focusing on the actionable insights Gen AI provides for ...

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16:24

Provider Perspective: HCM Software Digital World...

Gen AI Breakthrough ·

2024/08/20

In this episode of the Business Excelleration® Podcast, Andy Warzecha, Harry Osle, and Matt Merker share insights from The Hackett Group’s Digital World Class Matrix™ for human capital management (HCM) providers. They explore how advanced HCM technology can streamline processes, deliver actionable insights from precise data and bridge productivity gaps. They also discuss the transformative potential of artificial intelligence in human resources, including its applications in talent acquisitio...

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22:32

The Gen AI Imperative: Know-How to Take the Lead

Gen AI Breakthrough ·

2024/08/13

In this episode of the Business Excelleration® Podcast, Kyle McNabb, Vin Kumar and Andy Warzecha delve into the transformative realm of generative artificial intelligence (Gen AI). They draw upon insights from client organizations, revealing their experiences, plans and strategies for implementing Gen AI. The discussion outlines different levels of Gen AI maturity, emphasizing the critical importance for organizations to adopt a holistic approach now or risk falling behind.The full show notes...

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16:15

Multi-Process Human Resources Outsourcing Providers:...

Gen AI Breakthrough ·

2024/07/30

In this episode of the Business Excelleration® Podcast, Andy Warzecha, Greg Morgan and John Sheridan discuss The Hackett Group’s Digital World Class Matrix™ for multi-process human resources outsourcing (MPHRO) providers. They unpack key insights from the study, highlighting how MPHRO providers harness artificial intelligence to streamline operations and amplify client value. From automating routine tasks to delivering strategic insights, they explore the evolving role of MPHRO providers in t...

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26:06

Unlocking Potential: Gen AI in IT

Gen AI Breakthrough ·

2024/07/23

In this episode of the “Business Excelleration® Podcast,” Anthony Snowball, Kyle Robichaud and Joe Nathan discuss the tangible advantages businesses are experiencing, while also addressing the critical ethical considerations of adopting generative artificial intelligence (AI). They also examine the pivotal role of boards and executives in setting pragmatic expectations and crafting effective AI strategies for sustainable growth.

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19:11

Future-Forward Insights: Key Takeaways From the 2024...

Gen AI Breakthrough ·

2024/06/27

In this episode of the Business Excelleration® Podcast, Andy Moore and Peter Fugere reflect on the vibrant atmosphere and key takeaways from the recent OneStream Splash conference in Las Vegas. They highlight standout moments from the event, and discuss exciting new solutions and features on the horizon from OneStream.

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13:40

Unlocking Potential: Gen AI in Finance

Gen AI Breakthrough ·

2024/06/18

In this episode of the Business Excelleration® Podcast, Vin Kumar, Kevin Church and Ramiro Ortiz explore how Gen AI is reshaping finance and how leaders are adapting. From engaging stakeholders to embracing new technologies and bridging skills gaps, they delve into the strategies guiding organizations of all sizes through this transformative period

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40:03

Unlocking Potential: Gen AI in Human Resources

Gen AI Breakthrough ·

2024/06/11

In this episode of the Business Excelleration® Podcast, Anthony Snowball, Lee Derryberry and Franco Girimonte explore how generative artificial intelligence (Gen AI) is revolutionizing human resources (HR). From optimizing recruitment processes to personalizing employee development, these technologies are reshaping HR operations. They discuss how AI algorithms analyze data to identify top talent, predict performance and enhance engagement strategies. Ethical considerations, including bias and...

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25:34

Unlocking Procurement’s Full Potential With Gen AI

Gen AI Breakthrough ·

2024/06/04

In this episode of the Business Excelleration® Podcast, Vin Kumar, Tim Yoo and Jeff Gilkerson explore the growing interest in generative artificial intelligence (Gen AI) among procurement companies. They highlight the challenges companies face in understanding what they require to effectively integrate Gen AI into their operations, and discuss its potential impacts on efficiency, effectiveness, contract management and the necessity for enhanced skills training.

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26:17

AI and Enterprise Platforms

Gen AI Breakthrough ·

2024/05/28

In this episode of the Business Excelleration® Podcast, we explore how artificial intelligence (AI) is reshaping industries and opening new pathways for innovation. As businesses embrace the potential of AI, what challenges will they face? What opportunities should they take advantage of? A discussion with Kyle McNabb, vice president of research, and Associate Principals Rob Donahue and Joe Nathan in our transformation practice.

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190 results

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