Loading...

PODCAST

Behind the Gates

Ed Chapman & Michael Herd

Join us for wide-ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership.Who are your hosts?Ed Chapman, CCM, PGA - a Club hospitality professional and current CEO of Royal Auckland & Grange Golf Club in New Zealand, who has worked in four countries on three continents over the past 20 years in Clubs.Michael Herd - one of the industry"s leading recruiters, Head of International Search & Consulting for Kopplin Kuebler &

business management

All Episodes

34:43

Gregg Patterson | Researching 'RUDE'

Behind the Gates ·

2023/10/11

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast.Welcome to the beginning of season 3 of the Modern Club Management Podcast. We start season 3 with the return of Gregg Patterson, this time we are discussing how to handle 'the rude'.If you're interested in learning about the different types of rude, how to handle/manage the rude, and how to help your team (and you) diffuse not only rude situations but also to

en

50:25

Emily Davidson | Making room for everybody

Behind the Gates ·

2023/10/04

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Today I am speaking with Emily Davidson. Emily is the Participation and Inclusion Manager at Golf New Zealand, an organisation she has worked for since 2017. Her biggest career highlight to date was Golf NZ winning the NZ Sport and Recreation Award for Leadership in Diversity and Sport for 2022. Not being a golfer herself when she joined Golf NZ, Emily was

en

33:36

Monique Landman | Heart in the Boardroom

Behind the Gates ·

2023/09/27

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.In today's episode I speak with Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more

en

54:21

Etienne Haro | Hotel Manager of La Mamounia

Behind the Gates ·

2023/09/20

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Today I am excited to be joined by global luxury hospitality leader Etienne Haro (LinkedIn). Etienne is the Hotel Manager of La Mamounia in Marrakesh. Prior to this Etienne’s roles have been across a who’s who of luxury hotel brands. He was the Executive Assistant Manager at the world famous Burj Al Arab, Director

en

1:04:00

Richard Pennell | Stoicism & Meditation | A managers...

Behind the Gates ·

2023/09/13

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Richard Pennell (LinkedIn) is currently the Membership Secretary at West Byfleet Golf Club and is the author of the “Stymied” blog on Substack - a project he embarked on in order “to put golf back where it belongs - a priority in my life”.Prior to this Richard was the General Manager of Woking Golf Club for five

en

49:02

David Thomson | Essential skills for being persuasive...

Behind the Gates ·

2023/09/06

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.David Thomson - Positive mental attitude | Framing | Questions are the Answers | InfluenceDavid is the CEO and founder ofSuada.com, which is a social learning platform that blends online learning with the critical element of human engagement. David has built and sold a number of highly successful businesses in

en

49:30

Gregg Patterson | Generating the BIG Happy

Behind the Gates ·

2023/08/30

Re-broadcast, season 1 episode 1! Going all the way back to the beginning as we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Gregg Patterson - generating the BIG HappyGregg is the President and founder of Tribal Magic; where he is an in-demand speaker around the globe. Prior to this, he was the General Manager for an incredible 34 years at The Beach Club in Santa Monica, California. He survived all that time and

en

38:09

Dylan Lindstrom | Change management in golf clubs

Behind the Gates ·

2023/07/05

In this week's episode, I am excited to be joined by Dylan Lindstrom. Dylan is the General Manager of Royal Wellington Golf Club in New Zealand. After spending five years as Director of Golf, Dylan then moved into the GM role, which can be a challenge when moving from colleague to leader. Dylan has a great reputation as a thoughtful leader who can enact change when needed and leads by being the face of the club by spending time with members.If you currently lead a club, or your goal is to, then this

en

38:14

Dr Brian Hemmings | High performance psychology

Behind the Gates ·

2023/05/31

In this week's episode I am excited to be joined by Dr Brian Hemmings. Brian received his PhD in sport psychology in 1998 and has been working with elite level athletes, as well as executive coaching in a multitude of sports. In this conversation we discuss how we can create safe environments for people to flourish, the benefits and drawbacks of journaling, what is high performance, and much much more. If you're interesting in performing to a higher level and being a better version of yourself, then

en

30:19

Monique Landman | Amygdala Hijack and Dealing with...

Behind the Gates ·

2023/05/17

In today's episode I am rejoined by Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. In this episode we discuss amygdala hijacking, how to handle this in others and how to

en

42:55

David Shepherd | Developing employees

Behind the Gates ·

2023/05/03

This week I am joined by David Shepherd. David has been the CEO of The Scandinavian in Copenhagen, Denmark since 2016. a 36-hole facility which has recently been voted as having the number 1 and 2 courses in Denmark. Prior to this David spent over 8 years in the Algarve at Monte Rei Golf and Country Club as Director of Golf which followed on from a successful time at The Belfry Golf Resort as Golf Operations Manager. It's safe to say that David as worked at some of the best clubs in Europe and has a

en

29:33

Phoebe Torrance | Getting women into golf

Behind the Gates ·

2023/02/08

Today I am speaking with Phoebe Torrance. Phoebe is the Women's Golf and Development Manager at The Metropolitan Golf Club in Melbourne, Australia.This was a super interesting conversation which gave me some ideas of tactics to implement to make golf clubs more inclusive and welcoming to get more women into golf. It can be a tricky proposition running coaching programmes to bring new members into private members clubs but Phoebe has done a fantastic job and there are lots of ideas that can help

en

46:40

Kari Haug | Making golf courses more enjoyable for...

Behind the Gates ·

2023/01/12

Today I am speaking with Kari Haug, http://karihaug.com/. Kari is the owner and lead golf course architect at Kari Howg Planning & Design, Inc., a golf coursearchitecture company that focuses on sustainable and eco-sensitive golf course design. Kari is a member of the European Institute of Golf Course Architects (EIGCA), and one of the very few female golf course architects in the world. She is committed to eco-sensitive and sustainable golf course design, and the improvement of course

en

43:17

Jules Murray | Unconscious bias, diversity and...

Behind the Gates ·

2023/01/05

Welcome to Season 2 of the Modern Club Management Podcast. This season's theme is all around diversity in clubs. We'll be speaking with a diverse group of people from within the industry about their experiences, what we as an industry can do better to encourage diversity, how we can design golf courses to be more inclusive, why diversity of thought is so powerful, and much more. I hope you enjoy these conversations as much as I did. Listen to these with an open mind and be willing to have your

en

9:27

Monday Motivation 11 - Creating fair and unambiguous...

Behind the Gates ·

2022/12/12

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Tim Neil, COO & Co-founder of Firstry Inc in South Korea. We discuss what advice his ten-year older self would give him now and what he has learned from a Masters in International Business Law when it comes to contracts; creating fairness with a long-term outlook and removing ambiguity.Please enjoy

en

58:05

Tim Neil | COO & Co-founder of Firstry Inc

Behind the Gates ·

2022/12/08

Today I am thrilled to be joined by my good friend Tim Neil (LinkedIn personal, LinkedIn company) . Tim is the COO and Co-founder of Firstry Inc based in Seoul, South Korea. Prior to this Tim was the Chief Executive of Ghala Golf Club in Oman and General Manager of Al Badia Golf Club in Dubai. Tim started his career working at clubs in the South East of England.In this episode we discuss life and golf in South Korea; plus why you should visit, when, and what food to try! Tim's new company that he

en

11:48

Monday Motivation 10 - The First 90 Days in a new role

Behind the Gates ·

2022/12/05

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode I am joined by both Mike Braidwood and Rhys Beecher to discuss their experiences of the crucial first 90 days in their new roles at Bruntsfield Links Society and The Royal Automobile Club, respectively. They share the approach they each took, which were different, highlighting the uniqueness of each role

en

42:37

The First 90 Days in a new role | Mike Braidwood and...

Behind the Gates ·

2022/12/01

Today I am excited to be joined by Mike Braidwood and Rhys Beecher. After both returning to the UK to start new roles earlier in the year they wrote an article on their experiences of the first 90 days. Something that is often cited as a key period in a new leadership role. We dive deeper into their experiences, what they would do differently, what worked and what didn't, and some advice for those of you taking on new roles.Rhys is the Director of Golf at the Royal Automobile Club in Epsom, England

en

10:15

Monday Motivation 9 - Leading with Empathy

Behind the Gates ·

2022/11/28

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Monique Landman shares her insights around leading with empathy and how 'turning up' is enough. We don't need to "fix" things as leaders; be there and be authentic. That is enough to show people that you care and allows them to not feel alone.Please enjoy this episode.This podcast is brought to you

en

9:31

Monday Motivation 8 - Making health and safety...

Behind the Gates ·

2022/11/21

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode I discuss safety and compliance with Gareth Macklin of Obbi Golf. Is legal compliance really good enough or should we be aiming for best practice compliance and safety in golf clubs? What are some of the potential pitfalls of non-compliance? And how can Obbi Golf help make your life easier as a club

en

53 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

SoldiOnline

Mondadori Digital

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...

Mikroökonomen a.k.a. Mikrooekonomen

Marco Herack