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PODCAST

Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban. Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments. Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior

business management & marketing

All Episodes

00:08:01

Just Call it “5S Six Sigma” Instead of “Lean Sigma”...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/10/29

Blog postMy whole career, I have worked with the Lean methodology (aka the Toyota Production System). I've just really never done much with Six Sigma. I've read about Six Sigma. I took a Green Belt course when I worked at Dell in the late 90s. I've studied and used statistical methods (especially what I learned in my Industrial Engineering studies and at MIT), but I've never done anything I would call Six Sigma in my career. I have respect for Six Sigma as a discipline, just as if I were a chef, I

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00:07:19

Lean Failure Explained: When Command-and-Control...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/10/24

How Often Does This Happen? Read the blog post It's a story I've heard too many times. An organization spends years, even decades, entrenched in a top-down, command-and-control culture. In this environment, employees are micromanaged, decision-making is reserved for those at the top, and when things go wrong, the finger-pointing begins. “Blame and shame” becomes the norm. Then, someone decides, “We're going to get Lean.” On the surface, this should be great news. Lean offers proven strategies to

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00:17:42

Whoa! A.I. Podcast Hosts Discuss “The Mistakes That...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/10/21

I've played around with ChatGPT before (including in a few blog posts), but the advancements in A.I. technologies are pretty breathtaking. Check out the blog post I recently tried out the new “Notebook LM” tool from Google. I uploaded a PDF of my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, and it was able to generate a realistic-sounding podcast episode about the book. It's like an NPR podcast in tone and style. There's a male A.I. host and a female A.I

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00:09:26

Why Labeling Mistakes as 'Stupid' Is the Real...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/10/09

Read the blog postWhen discussing mistakes, it's common to hear terms like “stupid mistake” or “dumb mistake” thrown around, especially when reflecting on our own errors. However, labeling mistakes in this way is unproductive. In The Mistakes That Make Us, one of the key ideas is that we shouldn't label mistakes as “stupid” or “dumb.” Mistakes are a natural part of the human experience, and even the smartest, most capable people make them. --- Support this podcast:

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00:02:54

Leadership Failure: How Refusing to Be Wrong Hurts...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/10/07

Read the blog post “I am never, ever wrong.” That's a statement that should disqualify an applicant from ANY leadership position.True leadership isn't about projecting infallibility–it's about fostering a culture where mistakes are seen as opportunities for learning and growth.Leaders who claim they're never wrong create an environment where fear of failure stifles innovation, and team members are less likely to speak up or challenge ideas. This is the opposite of what effective leadership

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00:08:08

Executive Summary on Cultivating Psychological Safety...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/07/16

The full blog postThis post draws upon and summarizes content in my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Senior leaders must prioritize psychological safety and continuous improvement to foster an environment conducive to learning and innovation. Psychological safety is crucial for enabling employees to speak up about mistakes and ideas without fear of punishment. This executive summary outlines key strategies for cultivating psychological safety and

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00:15:22

I’ll Be Speaking, Learning, and Facilitating at the...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/07/11

Blog post with linksI'm very happy to be participating in Jared Thatcher‘s “Global Lean Summit” event this September in Indiana. I'll be there to network and learn, which includes time visiting a Toyota Material Handling factory (an entire day!) I'll be speaking and facilitating: A workshop on Psychological Safety as a Foundation for continuous improvement A learning session featuring Dr. Deming's “Red Bead Game“ A fun keynote talk on warning signs and mistake-proofing Learn

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00:04:06

The Suggestion Box is Dead, with a New Obituary

Lean Blog Audio: Practical Lean Thinking,... ·

2024/07/11

The blog post with webinar link As a Throwback Thursday, I'm sharing this webinar that I did back in 2012, as hosted by Karen Martin... On this theme of “The Suggestion Box is Dead,” I thought to prompt ChatGPT to create an image of a burial scene and mournful employees... --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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00:03:53

I’ll Be Speaking, Learning, and Facilitating at the...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/07/05

Blog post linkLearn more about the Summit I'm very happy to be participating in Jared Thatcher‘s “Global Lean Summit” event this September in Indiana. I'll be there to network and learn, which includes time visiting a Toyota Material Handling factory. I'll be speaking and facilitating: A workshop on Psychological Safety as a Foundation for continuous improvement A learning session featuring Dr. Deming's “Red Bead Game“ A fun keynote talk on warning signs and

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00:03:32

Psychological Safety: Ensuring Every Voice is Heard,...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/06/26

Blog postPsychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that it's safe for them to speak up in a situation. When people are rewarded for speaking candidly, that leads to rigorous debate and better decisions. Psychological Safety doesn't mean freedom from being challenged or disagreed with. It doesn't turn the workplace into a democracy and it doesn't mean you

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00:02:28

Join Me on Friday for The Mistakes That Make Us: A...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/06/25

The blog postThe LinkedIn event My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is turning one year old! Join me, along with my co-host Elisabeth Swan, for what we hope will be an engaging, insightful, and fun discussion about learning from mistakes. We'll be joined by special surprise guests who will share their unique perspectives and experiences. This isn't just a one-way broadcast–it's an interactive session where we'll conduct live

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00:02:00

Join Me at the Michigan Lean Consortium Annual...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/06/21

The Blog Post I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of Psychological Safety as a Foundation for Continuous Improvement. We explore how fostering an environment where team members feel safe to share ideas, take risks, and learn from mistakes can drive remarkable progress and innovation. Oh, and did I mention that Traverse City is usually gorgeous in August? --- Support this podcast:

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00:02:55

Preventing Surgical Errors: Effective Strategies Over...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/06/06

The blog postIMAGE: A sign that reads "CAUTION: DON'T OPERATE ON THE WRONG SIDE" It's silly, right? I've never seen a sign like this in an operating room. And I'm not advocating for them. It's not the right approach for quality and patient safety. If warning signs actually prevented mistakes, and given that a vast majority of mistakes are caused by human factors (like fatigue) and systemic factors (like being behind schedule because instruments were delivered late to

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00:05:31

Celebrating 100 Years of Shewhart’s Control Charts: A...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/06/04

The blog post TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. 🎂 🎉 🎆 In the early 1920s, Walter A. Shewhart, working at Bell Labs, recognized the need for a statistical method to monitor and control manufacturing processes. On May 16, 1924, Shewhart created the first “control chart,” a tool that distinguished between common cause variation (inherent in the process) and special cause variation (due to specific, identifiable factors)

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00:03:16

Do We Need Another Share in the See, Solve, Share...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/05/16

Blog postI love Steve Spear‘s emphasis on a Toyota-based Lean model of: “See, Solve, Share” See problems, solve problems, and share what worked as countermeasures. That's the ideal, and it's powerful where it exists. At Toyota, and companies like it, there's an understanding that speaking up about problems leads to a constructive response from leaders. That's not always true at other companies that are starting or attempting their “Lean Journey.” The Psychological Safety that might

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00:02:38

LinkedIn Poll on Barriers to Speaking Up: Fear and...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/05/14

Blog post Research by Ethan Burris shows that the top two reasons employees choose to keep quiet in the workplace are:1️⃣ Futility2️⃣ FearFear of getting in trouble is a big problem. But there are also many workplaces where people say, quite literally, “I'm not afraid to speak up, it just isn't worth the effort.”That's the Futility Factor.Please answer this poll question via LinkedIn. And I'd love to hear your thoughts in a comment here on the blog post or on LinkedIn. --- Support

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00:02:21

Uncovering Root Causes: Beyond the Conference Room –...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/05/09

The blog post You don't find the root cause of a problem in a conference room. OK, so we've gotten away from the whiteboard. Now what? You might not even KNOW the root cause by thinking and talking out where the work is actually being done. That's one of the most powerful lessons I've learned from former Toyota people I've been able to work with. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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00:09:24

Rewriting the Management Gospel: Lessons from Hayes,...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/05/07

Blog Post Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management: “…an overdependence on analytical detachment – what they call ”managerial remote control.” They say it is an approach that exalts financial analysis, not line operations. It rewards executives who see their company primarily as a competing set of rates of return, who manage by numbers and computer printouts. Further, they say, it is a seductive doctrine that

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00:03:42

Transforming Leadership: How to Shift from Blame to...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/04/23

Read the blog postHow often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when leaders do that. Leaders are responsible for the system, especially senior leaders. Even though they are part of a system, they have more freedom and more ability to change systems that ultimately drive most performance. A blaming leader looks at low productivity numbers and blames “lazy workers.” A blaming

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00:07:36

Cultivating a Culture of Candor: Transforming...

Lean Blog Audio: Practical Lean Thinking,... ·

2024/03/07

The blog postDoes it Feel Better to Be Vulnerable or Candid in a Workplace? I've learned so much from Timothy R. Clark of the firm LeaderFactor, author of the excellent book, The 4 Stages of Psychological Safety. I can't recommend his work enough--including his free podcasts, webinars, and more. I was fortunate to go through a formal certification course with him on Psychological Safety. He was a guest on my podcast, "My Favorite Mistake." He was kind enough to write a blurb about

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42 results

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