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PODCAST

Lean Blog Audio

Lean Blog Audio features Mark Graban reading and expanding on LeanBlog.org posts. Explore real-world lessons on Lean thinking, psychological safety, continuous improvement, and performance metrics like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, and beyond create cultures of learning, reduce fear, and drive better results. Listen and learn: leanblog.org/audio

business management & marketing

All Episodes

00:03:32

Psychological Safety: Ensuring Every Voice is Heard,...

Lean Blog Audio ·

2024/06/26

Blog postPsychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that it's safe for them to speak up in a situation. When people are rewarded for speaking candidly, that leads to rigorous debate and better decisions. Psychological Safety doesn't mean freedom from being challenged or disagreed with. It doesn't turn the workplace into a democracy and it doesn't mean you

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00:02:28

Join Me on Friday for The Mistakes That Make Us: A...

Lean Blog Audio ·

2024/06/25

The blog postThe LinkedIn event My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is turning one year old! Join me, along with my co-host Elisabeth Swan, for what we hope will be an engaging, insightful, and fun discussion about learning from mistakes. We'll be joined by special surprise guests who will share their unique perspectives and experiences. This isn't just a one-way broadcast–it's an interactive session where we'll conduct live

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00:02:00

Join Me at the Michigan Lean Consortium Annual...

Lean Blog Audio ·

2024/06/21

The Blog Post I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of Psychological Safety as a Foundation for Continuous Improvement. We explore how fostering an environment where team members feel safe to share ideas, take risks, and learn from mistakes can drive remarkable progress and innovation. Oh, and did I mention that Traverse City is usually gorgeous in August? --- Support this podcast:

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00:02:55

Preventing Surgical Errors: Effective Strategies Over...

Lean Blog Audio ·

2024/06/06

The blog postIMAGE: A sign that reads "CAUTION: DON'T OPERATE ON THE WRONG SIDE" It's silly, right? I've never seen a sign like this in an operating room. And I'm not advocating for them. It's not the right approach for quality and patient safety. If warning signs actually prevented mistakes, and given that a vast majority of mistakes are caused by human factors (like fatigue) and systemic factors (like being behind schedule because instruments were delivered late to

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00:05:31

Celebrating 100 Years of Shewhart’s Control Charts: A...

Lean Blog Audio ·

2024/06/04

The blog post TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. 🎂 🎉 🎆 In the early 1920s, Walter A. Shewhart, working at Bell Labs, recognized the need for a statistical method to monitor and control manufacturing processes. On May 16, 1924, Shewhart created the first “control chart,” a tool that distinguished between common cause variation (inherent in the process) and special cause variation (due to specific, identifiable factors)

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00:03:16

Do We Need Another Share in the See, Solve, Share...

Lean Blog Audio ·

2024/05/16

Blog postI love Steve Spear‘s emphasis on a Toyota-based Lean model of: “See, Solve, Share” See problems, solve problems, and share what worked as countermeasures. That's the ideal, and it's powerful where it exists. At Toyota, and companies like it, there's an understanding that speaking up about problems leads to a constructive response from leaders. That's not always true at other companies that are starting or attempting their “Lean Journey.” The Psychological Safety that might

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00:02:38

LinkedIn Poll on Barriers to Speaking Up: Fear and...

Lean Blog Audio ·

2024/05/14

Blog post Research by Ethan Burris shows that the top two reasons employees choose to keep quiet in the workplace are:1️⃣ Futility2️⃣ FearFear of getting in trouble is a big problem. But there are also many workplaces where people say, quite literally, “I'm not afraid to speak up, it just isn't worth the effort.”That's the Futility Factor.Please answer this poll question via LinkedIn. And I'd love to hear your thoughts in a comment here on the blog post or on LinkedIn. --- Support

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00:02:21

Uncovering Root Causes: Beyond the Conference Room –...

Lean Blog Audio ·

2024/05/09

The blog post You don't find the root cause of a problem in a conference room. OK, so we've gotten away from the whiteboard. Now what? You might not even KNOW the root cause by thinking and talking out where the work is actually being done. That's one of the most powerful lessons I've learned from former Toyota people I've been able to work with. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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00:09:24

Rewriting the Management Gospel: Lessons from Hayes,...

Lean Blog Audio ·

2024/05/07

Blog Post Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management: “…an overdependence on analytical detachment – what they call ”managerial remote control.” They say it is an approach that exalts financial analysis, not line operations. It rewards executives who see their company primarily as a competing set of rates of return, who manage by numbers and computer printouts. Further, they say, it is a seductive doctrine that

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00:03:42

Transforming Leadership: How to Shift from Blame to...

Lean Blog Audio ·

2024/04/23

Read the blog postHow often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when leaders do that. Leaders are responsible for the system, especially senior leaders. Even though they are part of a system, they have more freedom and more ability to change systems that ultimately drive most performance. A blaming leader looks at low productivity numbers and blames “lazy workers.” A blaming

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00:07:36

Cultivating a Culture of Candor: Transforming...

Lean Blog Audio ·

2024/03/07

The blog postDoes it Feel Better to Be Vulnerable or Candid in a Workplace? I've learned so much from Timothy R. Clark of the firm LeaderFactor, author of the excellent book, The 4 Stages of Psychological Safety. I can't recommend his work enough--including his free podcasts, webinars, and more. I was fortunate to go through a formal certification course with him on Psychological Safety. He was a guest on my podcast, "My Favorite Mistake." He was kind enough to write a blurb about

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00:03:31

A Better Question Than "Do You Have Any Questions?"

Lean Blog Audio ·

2024/03/05

The blog post Recently, I've heard an idea a few times that I'd like to share and discuss in this post. As I'm writing this, I can't remember who to cite. That's my mistake. I'll happily correct the post if I remember or somebody lets me know who to credit. Because I love this idea... but it's not my idea. It's pretty common for a speaker to ask the audience, at the end of a talk: "Do you have any questions?" I'm quite certain I've done that

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00:08:06

Instead of Urging Your Employees to Be Brave, Help...

Lean Blog Audio ·

2024/03/04

The blog post It’s 9 p.m. in an operating room, just before the last procedure of a long day that had been full of delays. A nurse sees that the surgeon is about to make an incision without first stopping for the expected “timeout,” a crucial step that helps the team confirm, among other things, that the correct surgery is about to be performed on the correct side of the correct patient. The nurse is also concerned they don’t have enough units of blood on hand for this type of procedure. The nurse

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33 results

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