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PODCAST

Property Management Frame Breakers

The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.

business management

All Episodes

10:09

Ep 91 | "AI Won't Fix Your Process" Is Old AI Thinking!

Property Management Frame Breakers ·

2025/12/13

That belief is everywhere in property management, and it’s understandable. Most AI people have experienced was layered onto legacy software, automating bad rules faster and relying on burned-out humans to hold everything together. This episode was inspired by a thoughtful post from Peter Lohmann, who rightly pointed out that businesses should identify their biggest constraint before rushing into AI. Constraint theory matters. Where this conversation picks up is the next question: what if our ...

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63:12

Ep 90 | Getting To Solve Bigger Problems Than...

Property Management Frame Breakers ·

2025/12/10

Most investors chase the easy flip, but the biggest fortunes are built by those willing to solve the hardest problems. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with developer and operator Chris Weidley to break down a radically different approach to wealth building: The Affordable Housing Thesis. Chris reveals how he pivoted from general opportunism to solving the affordable housing crisis through Public-Private Partnershi...

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25:40

Ep 89 | The Best AI Still Needs Humans"- Current...

Property Management Frame Breakers ·

2025/12/06

What happens when one of the most advanced AI systems in property management gets pressure-tested in the real world? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez is joined live from the floor at IMN SFR West by David Normand for an unfiltered look at the current state of agentic AI and the surprising paradox at the center of it: The more advanced the AI becomes, the more important the humans behind it are. David reveals what it really ta...

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50:16

Ep 88 | The $1,000 "Experience Experiment" That...

Property Management Frame Breakers ·

2025/12/03

What if a single $1,000 experiment could ignite your most powerful referral flywheel? That's exactly what happened to Chapin Hemphill. In this episode of Property Management Frame Breakers, Chapin sits down with Vendoroo's Chief Evangelist, Pablo Gonzalez to share the story of how a $1,000 "unreasonable hospitality" bet helped him and his business partner overcome a deep-seated fear of being on camera. That single experiment unlocked their "buddy comedy" dynamic, led to a new, authentic co...

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8:06

Ep 87 | Redeeming Work with AI

Property Management Frame Breakers ·

2025/11/29

For decades, property management has carried a hidden cost: burnout. We’ve called it “paying your dues” or “the nature of the job,” but behind the memes and hustle culture lies a painful truth: our industry was built on a system that rewards firefighting, not fulfillment. But what if that’s about to change? In this special edition of Property Management Frame Breakers, we’re bringing together insights from four of our most powerful episodes to create a single, transformative playbook. From...

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33:42

Ep 86 | Tools For Crossing the AI Chasm: What We Need...

Property Management Frame Breakers ·

2025/11/26

Why do so many new AI features feel... "meh"? We're deep into the AI revolution, yet that initial "wow" is often replaced by underwhelming rollouts. We’ve been sold on "vision," but what we're getting often feels like "curiosity." The truth is, the industry is stuck in the "chasm" between visionary tech and the pragmatic, "pain-driven" results property managers actually need. In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Arturo Ache and Bruno Wesley of DoorLoo...

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10:48

Ep 85 | 2 Real Estate Investing Secrets That...

Property Management Frame Breakers ·

2025/11/22

Most property managers want to invest, but very few actually do. The top reasons why? They think they don't have the money. But that's because they don't understand "subject to" and bonus depreciation. In this episode, Pablo Gonzalez shares what he learned after spending time at the PM Systems Real Estate Investor Mastermind hosted by Paul Kankowski and Wolfgang Croskey. This was part research and part personal mission, since Pablo is on his own path to becoming a better investor. He br...

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53:33

Ep 84 | The Perfect Person To Lead AI In Your PMC:...

Property Management Frame Breakers ·

2025/11/19

If you're a PM leader feeling "bogged down" and "drowning" in daily operations, you probably think you need to be the one to master AI. But what if your real job is simply to find someone else to do it? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez sits down with Courtney Parks, a property management leader who’s flipping the script, arguing that the new key to operational excellence isn't a better ops manager, it's a new role entirely: the...

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23:36

Ep 83 | Adding Story To Anything (A Practical Guide)

Property Management Frame Breakers ·

2025/11/15

Story isn’t just for movies, keynote speeches, or bestselling authors. It’s the most underrated business tool you already have and probably aren’t using enough. In this episode, Vendoroo's Chief Evangelist Pablo Gonzalez breaks down the simple storytelling frameworks that founders, leaders, and property managers can use to communicate more clearly, influence more effectively, and stand out in a noisy, commoditized market. Beginning with a spark from Kobe Bryant’s own obsession with storytel...

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47:02

Ep 82 | The Oldest, Most Effective Tool For...

Property Management Frame Breakers ·

2025/11/12

As AI becomes more commonplace, it's your ability to build relationships that will make or break you. In this episode, Jonathan Cook joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack how the next era of property management won’t be won by those who automate fastest but by those who connect deepest. Through analogies, archetypes, and genuine insight, they reimagine AI as a relationship amplifier, not a replacement and explore how belief, storytelling, and trust can redefine leader...

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15:42

Ep 81 | Culture As A Revenue Driver: How To Do It

Property Management Frame Breakers ·

2025/11/08

Everyone says, “culture eats strategy for breakfast.” But here’s the truth: culture doesn’t just eat strategy, it feeds revenue. In this episode of Property Management Frame Breakers, Vendoroo Chief Evangelist, Pablo Gonzalez, breaks down why company culture is the new marketing channel and how it can become the most profitable part of your business. Drawing from his $40M word-of-mouth case study at JWB Real Estate Capital, Pablo reveals the exact framework that turned culture into compound...

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52:14

Ep 80 | The Property Management Customer Experience...

Property Management Frame Breakers ·

2025/11/05

What if your best marketing wasn't an ad, but an experience so memorable it turned every customer into a salesperson? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with CX disruptor, Reece Register, to unpack why traditional marketing is dying and how a new growth model built on "ridiculous delight" is taking its place. This isn't just about good service. It's about designing a customer journey so powerful that your reputation ...

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15:20

Ep 79 | The Big Change At NARPM Nationals

Property Management Frame Breakers ·

2025/11/01

Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...

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47:56

Ep 78 | Acquiring Property Management Companies...

Property Management Frame Breakers ·

2025/10/29

Most property managers think growth is about one thing: adding more doors. But right now, the greatest opportunity in the industry (the generational "Boomer Exit") comes with a hidden trap. What if the deal you just closed is a ticking time bomb of churn because you overlooked the most critical part of the acquisition? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez 🧠 sits down with Stacey Salyer, the industry's own "Queen of the

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11:00

Ep 77 | The NOI Mirage And The Metric That Really...

Property Management Frame Breakers ·

2025/10/25

Property managers love to talk about NOI but what if that’s not what actually keeps clients around? In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down why NOI might just be a mirage - a metric that looks great on paper but fails to address the real reason owners fire their PMs. The real metric? KTA — Kitchen Table Arguments. Because when stress peaks and owners start asking, “Why are we even doing this?”, your NOI won’t save the relationship. Through storie...

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53:35

Ep 76 | Vision Options: Mark Brower's Category...

Property Management Frame Breakers ·

2025/10/22

“The question is not, ‘What are my options?’ The question is, ‘What's the clearest picture of the ideal fantasy outcome?’ Most PMs compete by picking from the same tired menu. But what if you built a business so bold, so differentiated… that ideal clients chase you? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Mark Brower to unpack a fundamental reframing of how property managers can achieve radical differentiation ...

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7:19

Ep 75 | The Easiest Way To Get Started With Content...

Property Management Frame Breakers ·

2025/10/18

In this episode, Pablo Gonzalez shares practical content creation advice specifically for property managers. Highlighting insights from successful property managers Marc Cunningham and Jen Ruelens, the host emphasizes starting small by recording simple video messages to answer frequently asked questions. This episode aims to encourage property managers to begin using video content to streamline communications and build their market presence. Additionally, there is mention of an up...

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49:40

Ep 74 | NARPM 2.0 Will Make You Money w/ DD Garzon

Property Management Frame Breakers ·

2025/10/15

What if the era of "empty promises" from your national association is finally over? For years, property managers have asked for one thing: results. But what if the organization you're a part of was about to become your single greatest lead source? In this landmark episode, host Pablo Gonzalez gets a first-look, behind-the-scenes preview of NARPM 2.0—a radical new playbook revealed by the one person spearheading the change: President-Elect DD Garzon This is a shift from volunteer-mode inte...

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16:31

Ep 73 | On Getting Strategic: What Marc Cunningham...

Property Management Frame Breakers ·

2025/10/11

What if you could grow your doors while working less? It sounds like a dream, but for strategic property managers, it’s becoming a reality. In this solo episode, Vendoroo’s Chief Evangelist Pablo Gonzalez breaks down what “getting strategic” actually looks like in property management through real lessons inspired by Marc Cunningham that you can implement today. You’ll learn: 💡 The mindset shift that turned Marc’s daily grind into long-term leverage ⚙️ How a simple delegation decision

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54:04

Ep 72 | Lease-Only Placement Will Change Your...

Property Management Frame Breakers ·

2025/10/08

What if you could get paid to find your next best client? In this episode, Pablo Gonzalez sits down with Ben Jacobs, a 25-year industry veteran who has perfected a counter-intuitive strategy that turns client acquisition from a cost center into a profit center. He reveals how he uses a lease-only tenant placement service not as an afterthought, but as a paid gateway to de-risk relationships, build unbreakable trust, and create a portfolio of ideal clients. This isn't just a new tactic; it's...

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112 results

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