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PODCAST

Property Management Frame Breakers

The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.

business management

All Episodes

9:33

Ep 63 | Close the Expectation Gap: Agentic AI for...

Property Management Frame Breakers ·

2025/09/06

What if the “impossible” promises in property management, 1-hour replies, 3-day repairs, and owner-specific rules weren’t impossible anymore? In this episode, Vendoroo’s Chief Evangelist Pablo Gonzalez explores how agentic AI closes the expectation gap and unlocks something bigger than automation: personalization that owns outcomes. From the “dryer at 10 PM” moment to “speak it into existence” house-by-house rules, Pablo shows how 24/7 service can stay deeply human, and why that shift rewrit...

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59:40

Ep 62 | The Opportunistic PM Mindset of Marc Cunningham

Property Management Frame Breakers ·

2025/09/03

We talk a lot about a near future where property managers get to focus on more meaningful work, instead of getting bogged down in the never-ending tasks of managing doors. But some property managers are already there. In this episode of Property Management Frame Breakers, Marc Cunningham joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack the mindset shift that took him from a hands-on operator to the strategic CEO of a 1200-door company. This isn't about hustle. It’s about ...

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10:34

Ep 61 | The Hidden Habit of Breakthrough Property...

Property Management Frame Breakers ·

2025/08/30

What separates the property managers who grind… from the ones who break through? It’s not just strategy, or luck, or even hard work. It’s a hidden habit: opportunism. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, unpacks how breakthrough property managers are creating non-linear leaps by spotting signals and acting before they’re “ready.” And with AI multiplying capacity like Vendoroo, boosting coordinators from 60–80 work orders to 200,...

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51:49

Ep 60 | "AI Is Truly Becoming A Capacity Multiplier"...

Property Management Frame Breakers ·

2025/08/27

What if instead of asking ourselves if AI is taking jobs, we asked- are we asking our current team to do too much? In this episode, Pablo Gonzalez sits down with property management strategist Stacey "The Queen of the Chessboard" Salyer to unpack how treating AI as a core "teammate" allows you to break free from linear growth, solve the human capacity problem, and finally build your business into a truly valuable, sellable asset (not a "fourth child"). They cover the real economics behind f...

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10:37

Ep 59 | How AI Is Redefining Value, Trust and Growth...

Property Management Frame Breakers ·

2025/08/23

For decades, the property management industry ran on one simple rule: get more doors. But in the AI era, that strategy is no longer just outdated, it’s a trap. On this episode of Property Management Frame Breakers, Pablo Gonzalez talks about how AI is installing a whole new operating system for success. It's a fundamental shift that redefines trust with your clients, reshapes your org chart, and rewrites the rules of growth. You'll learn: 💥 Why past software promises fell flat and what AI

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51:38

Ep 58 | How to Onboard, Train, and Manage AI As A...

Property Management Frame Breakers ·

2025/08/20

What does it take to achieve 97% automation in property management maintenance? We were determined to find out. When we identified Bill Davy as one of our highest-performing clients, we knew we had to understand his secret sauce. So, for the first time ever, we invited him to a private session at the Vendoroo strategic leadership offsite to deconstruct his methods. Join Vendoroo's Chief Evangelist, Pablo Gonzalez, as he sits down with Bill Davy, Happy Homes Property Managers (with weeks hi...

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12:03

Ep 57 | From Meatgrinder To Meaning In Property...

Property Management Frame Breakers ·

2025/08/16

Property management has long been defined by long hours, constant crises, and a career path that chews up even the best talent. But does it have to be this way forever? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, discusses the industry’s "dirty little secret"—the "meat grinder" culture that fuels property management burnout and high turnover. He explores why this painful reality has been accepted as part of the job and how a seismic shi...

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54:54

Ep 56 | Mark's $2.5M PM Profits Strategy Framework:...

Property Management Frame Breakers ·

2025/08/13

What if the next $2.5 million in profit isn’t out there but already under your feet? In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, and property management visionary, Mark Brower, unpack the myth of “more doors = more success” and reveal a radically different growth model based on depth, not scale. You’ll Learn: ✨ Why chasing more doors might be costing you millions 📊 How the “8-8-3 Framework” turns fewer clients into higher profits 💎 The three levels of hidden value in

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20:56

Ep 55 | We Had "Winning With AI" WRONG. Here Is What...

Property Management Frame Breakers ·

2025/08/09

What if everything you've been told about implementing AI is wrong? We thought it was a magic bullet, but the reality is far more powerful. In this episode, Pablo Gonzalez takes you inside a working session with David Norman and Nick Jacobson to define what winning with AI actually looks like in property management and to reveal the framework that takes clients from frustration to 85-95% automation. You'll learn: 🧭 The 90-day roadmap to 85% automation (intense QA → coaching →

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51:02

Ep 54 | Making Processes Make Sense To Visionaries

Property Management Frame Breakers ·

2025/08/06

Whether you are visionary that wants to embrace process, but struggles, or you're an integrator trying to get your visionary to embrace process... this episode is for you. Join process expert Benjamin Serven and Vendoroo's Chief Evangelist, Pablo Gonzalez, as they reframe systems from rigid rules into tools for creative freedom. This is a masterclass in leadership and trust, showing you how to evolve from a "doer" into the architect of your company's future. You'll learn: 🧠 The min...

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19:34

Ep 53 | PM Just Got Called Into A National Mission....

Property Management Frame Breakers ·

2025/08/02

Last week, the U.S. launched its “Winning the AI Race” initiative—a full-scale, national AI moonshot aimed at restoring national strength through AI-first manufacturing. But what if this isn’t just a tech race? What if it’s a mirror for the future of property management? In this episode, Pablo Gonzalez breaks down how this historic event reveals a powerful parallel: property management is a manufacturing business and we are now entering the AI-native era of next-gen operations. From workforc...

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50:02

Ep 52 | This Asset Manager Is Saving 10+ Hours a Week...

Property Management Frame Breakers ·

2025/07/30

What happens when an asset manager, overwhelmed by AI hype, stops spectating and starts building? On this episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez sits down with Jonathan Buckelew, VP of Asset Management for PEAK Real Estate Capital and founder of the IndustrAI newsletter, to break down what it really takes to move from AI burnout to practical adoption as an asset manager. This is a behind-the-scenes look at Jonathan’s actual daily habits, tools, and mi...

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23:22

Ep 51 | Leadership Through Times of Disruption

Property Management Frame Breakers ·

2025/07/26

Times will get weird during the transition into the AI-first economy, and it’s going to involve tough decisions and tougher conversations. Which begs the question- Is it possible to lead through transition, let people go, and still be appreciated for it? This is a story about that. In this powerful mini-episode of Property Management Frame Breakers, Pablo Gonzalez sits down with his father, Humberto Gonzalez, to uncover a story that shaped his understanding of leadership forever. Tog...

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52:20

Ep 50 | He Bought A PMC, Doubled It, Sold To Poplar,...

Property Management Frame Breakers ·

2025/07/23

What happens when a burned-out Groupon product leader buys a dusty 300-door portfolio, doubles it to 600, then helps Poplar Homes rocket from 2,000 to 15,000 doors with technology? In this Property Management Frame Breakers episode, tech-turned-PM veteran Michael Lee joins Pablo Gonzalez to prove AI isn’t a buzzword, it’s the lever that crushes the 600-door ceiling and pushes margins toward 50 %. You’ll learn ⚙️ How tech can triple door capacity with zero new hires 📉 The cash-flow cliff

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14:16

Ep 49 | You Don’t Need Another Maintenance...

Property Management Frame Breakers ·

2025/07/19

“If it’s not done like I do it, it will not work.” Sound familiar? That’s not just a control issue. That’s a systems gap and burnout waiting to happen. In this episode of Property Management Frame Breakers, host Pablo Gonzalez unpacks one of the most dangerous lies in property management: you’re the only one who can do it right. Drawing from David's story of hiring 25 maintenance coordinators (and still being the one who had to answer the 2 A.M. emergencies) until a shift in mindset changed...

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51:37

Ep 48 | What PMs Really Want from AI: Relief, Trust,...

Property Management Frame Breakers ·

2025/07/16

In this episode of Property Management Frame Breakers, Nurith Berstein sits down with Pablo Gonzalez, Chief Evangelist of Vendoroo, to unpack the truth behind AI’s role in property management: AI is here to replace burnout, not your team. In this conversation, we explore: 🔧 Why reactive teams are evolving into strategic advisors (with the right AI teammate) 🚀 Why AI ownership (not just automation) is the real differentiator in scaling without burnout 💥 How AI teammates are owning

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14:34

Ep 47 | Why AI for PM Feels So... Meh

Property Management Frame Breakers ·

2025/07/12

If you’ve ever clicked “Assistant” and ended up back in a form… this episode is for you. In this episode, Pablo Gonzalez breaks down why most “AI-powered” tools still make you do the work. He explains why so many AI tools feel off when it gets bolted onto a ship built for a different ocean. Drawing from a viral LinkedIn post (which wasn't written about property management but might as well have been) and a brutally honest conversation with Kyle Erb, Director of Systems at Real Property Mana...

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53:49

Ep 46 | AI Features vs. AI-First: Kyle Erb on...

Property Management Frame Breakers ·

2025/07/09

As Director of Systems for one of the largest property management franchises in the country, Kyle Erb has seen it all—flashy demos, AI “add-ons,” and platforms that promise scale but deliver noise. In this episode, Kyle shares the moment he found what others only talk about: “This is it. This is what everyone’s been promising—but no one’s actually built.” This isn’t just about features. It’s about a first-principles shift: 🔁 From reactive to strategic. 🧠 From task-running to

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18:06

Ep 45 | We've Seen This Before- How The Automation...

Property Management Frame Breakers ·

2025/07/05

What does a 1978 supermarket chain have to do with scaling your property management business in 2025? Everything. In this mini episode, Pablo Gonzalez shares the untold story of how his father used automation, leverage, and centralized logistics to double margins—decades before AI, dashboards, or remote teams existed. But this isn’t just a business history lesson. It’s a reframing of what real growth looks like. You'll learn: 🏗️ Why scaling starts with structure—not headcount ⚙️ How

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28:48

Ep 44 | Turning The PM Skillset Into A Fund Building...

Property Management Frame Breakers ·

2025/07/02

What happens when a seasoned property manager decides the best way to serve clients (and his team) is to become an investor? In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with an operator who’s making the bold leap from third-party property management to long-term syndication and ownership. The goal? Solve client churn, create equity opportunities for employees, and build forever cash-flowing assets. You’ll learn: 🏚️ Why

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84 results

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