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PODCAST

Uncommon Sense - Tools to Improve your Work Forever

Process Management International (PMI)

PMI’s podcast, Uncommon Sense – Tools to Improve your Work Forever, gives you the opportunity to listen to our expert Consultants talk about a wide variety of tools so that you can refresh your memory and gather inspiration for which tools might help you solve your latest improvement challenge or problem. Each podcast is a rapid 10 – 15 minute download of what the tool is, when you would use it, and tips for effective application to enable you to decide quickly whether this tool is the one you need,

business management

All Episodes

11:18

Decode Ambiguity with Operational Definitions

Uncommon Sense - Tools to Improve your Work Forever ·

2025/04/16

We’re on the same page… Or are we? In improvement work, misaligned understanding around simple terms like ‘on time’ or ‘complete’ can derail progress before it begins. But PMI Consultant Damion Albinson explains how you can cut through the noise with clear operational definitions. Discover how to turn vague expectations into measurable clarity, avoid costly misunderstandings, and build trust with both customers and colleagues. The difference between rework and results starts with shared...

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13:53

Simplifying Sampling Strategies

Uncommon Sense - Tools to Improve your Work Forever ·

2025/04/02

Does data collection feel like a tedious, time-consuming hurdle in your improvement projects? It doesn’t have to be. Join Niall Coney, Consultant at PMI, for a 15-minute masterclass in smarter data collection that delivers reliable insights without wasting time or resources. Learn how to choose the right sampling strategy, ensure accuracy with the right measurement systems, and leverage data simulation effectively. More resources: On Demand Webinar: Data Collection TechniquesPodcast: The Va...

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11:13

How to Onboard an Improvement Team Effectively

Uncommon Sense - Tools to Improve your Work Forever ·

2025/03/19

Your improvement team is assembled, the project is underway, but something’s off. Misalignment keeps surfacing, engagement is lacking, and stalled progress feels inevitable. Join PMI Consultant and improvement project expert Mark Allison, as he shares the essential steps for setting your team up for success, with practical techniques to build clarity, confidence, and collaboration from day one. Take the time to consider your onboarding process and ensure that your next project kicks off with ...

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14:41

Change or Chance? Understanding Hypothesis Testing

Uncommon Sense - Tools to Improve your Work Forever ·

2025/03/05

When you spot a difference in your data, is it because something has genuinely changed, or is it just chance? Join Niall Coney, Consultant at PMI, as he demystifies hypothesis testing: one of the most misunderstood tools in improvement. From p-values to t-tests, Niall breaks it down in practical terms, showing how the right statistical ‘screwdriver’ can give you the confidence to act on your data. Plus, a relatable lesson in learning to trust the numbers, even when they don’t tell you w...

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12:59

The Value of Capability Analysis

Uncommon Sense - Tools to Improve your Work Forever ·

2025/02/19

If you’re making decisions based on assumptions, this episode could change everything. Join PMI Consultant Dennis Crommentuijn-Marsh for a real-world case study where Capability Analysis exposed a costly blind spot for an unsuspecting organisation. As he shares valuable lessons learned from the experience, discover why process stability is just the beginning, how to avoid misleading conclusions, and the crucial role of strong supplier relationships for success. More resources: Understanding...

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13:01

Identifying The Right People For Your Team

Uncommon Sense - Tools to Improve your Work Forever ·

2025/02/05

Struggling with team dynamics? When it comes to building a successful improvement team, skills matter, but the right people are everything. Join PMI Consultant and improvement project expert Mark Allison as he shares his proven approach to assembling a team that delivers. He explains why passion and intrinsic motivation are more important than expertise, and why at least half your team should consist of process operators. This episode could be the game-changer you need for success in your nex...

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13:39

Understanding Capability in Process Performance

Uncommon Sense - Tools to Improve your Work Forever ·

2025/01/22

How confident are you that the processes you rely on can delight your customers? Capability studies will provide the answer by revealing whether your processes are delivering what your customers truly want or simply what they’re willing to tolerate. Join PMI Director Consultant Warren Knight as he shares the principles, practices, and real-world insights that will empower your teams to move beyond "good enough" and consistently deliver excellence.More resources:Control Charts: Driving Su...

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9:55

How Are Histograms Different to Bar Charts?

Uncommon Sense - Tools to Improve your Work Forever ·

2025/01/08

The patterns in your data can hold the key to better business decisions. Histograms go beyond simple bar charts, offering a clear view of data distribution to uncover trends, probabilities, and hidden opportunities in your processes. Join PMI Director Consultant, Warren Knight, as he shares real-world examples and actionable tips to help you use histograms to uncover issues, enhance performance and deliver greater value to your customers. Tune in and discover the insights you’ve missed. More ...

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14:36

SPC Charts: Driving Sustainable Performance Gains

Uncommon Sense - Tools to Improve your Work Forever ·

2024/12/25

Stop chasing symptoms and start driving sustainable performance gains.PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.With Warren’s personal insights, practical tips, and real-world examples, this convers...

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12:01

Reporting and Reviewing Performance

Uncommon Sense - Tools to Improve your Work Forever ·

2024/12/11

Are sales up this month? Have we produced more product this week than last week? Did we exceed our KPIs? Understanding how we’re performing against targets is a fundamental measure and is often reported using visual signals – green for ‘we’re doing great’, red for ‘we have a problem’.But what this system doesn’t tell us is how our performance is varying over time. Join PMI Director Consultant Warren Knight, as he talks about common cause variation, and how responding to every signal can lead ...

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12:48

Why Quality, Why Today?

Uncommon Sense - Tools to Improve your Work Forever ·

2024/11/27

Your Quality Improvement activity isn’t delivering the value you want.Business is fast-paced and complex, but your success can’t be sustained if you’re not focusing on what’s important. PMI Partner Consultant Des Kelly invites you to rethink your approach to Quality with insights from over four decades of industry transformation.We explore how organisations have moved from a product-centric to a customer-first mindset, and why Continuous Improvement and employee engagement are key to deliveri...

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12:06

Quality Driven Agile

Uncommon Sense - Tools to Improve your Work Forever ·

2024/11/13

Quality and Agile thrive together by putting your customer at the centre of what you do.Join PMI Senior Consultant Anthony Richardson as he reveals how Agile tools like Empathy Maps, User Stories, and Retrospectives enhance both flexibility and customer satisfaction, debunking the myth that Agile improvement sacrifices quality for speed.With insights into the crucial role of the Product Owner and the power of Continuous Improvement, this episode will inspire you to adopt strategies that eleva...

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15:18

Agile Visual Management

Uncommon Sense - Tools to Improve your Work Forever ·

2024/10/30

What’s stopping you from visualising your workflow?Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Buckland explains how tools like Kanban boards can simplify complex projects, providing clarity on tasks that are in progress, stuck, or completed. Learn to connect user stories to value, prioritise effec...

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15:18

Agile Visual Management

Uncommon Sense - Tools to Improve your Work Forever ·

2024/10/30

What’s stopping you from visualising your workflow?Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Buckland explains how tools like Kanban boards can simplify complex projects, providing clarity on tasks that are in progress, stuck, or completed. Learn to connect user stories to value, prioritise effec...

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14:48

Agile Meets Lean Six Sigma: A Case Study

Uncommon Sense - Tools to Improve your Work Forever ·

2024/10/16

What would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together.PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedding developers within the improvement team, they fostered collaboration and developed a visual management interface using low-code tools. This appro...

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14:37

What Is Agile Improvement?

Uncommon Sense - Tools to Improve your Work Forever ·

2024/10/02

Do you ever wonder how some organisations adapt to change so effortlessly?PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can help organisations just like yours implement solutions quickly and effectively, using PDSA to refine and sustain progress, and thrive in dynamic enviro...

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11:34

How To Get The Best Out Of Your Improvement Team

Uncommon Sense - Tools to Improve your Work Forever ·

2024/09/18

Think you already know how to unlock a team’s potential?Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team. Learn more about the delicate art of building strong relationships, how to uncover hidden strengths, and tips for navigating resistance to change, as Mark shares valuable insights that are the difference between a good team and a grea...

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14:04

What Gets In The Way Of Adopting SPC?

Uncommon Sense - Tools to Improve your Work Forever ·

2024/09/04

Your process data today is different from yesterday. But is an investigation worthy of your time?As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across your wider organisation?Whether you're facing resistance from teams, struggling with data overload, or unsure where to start, PMI Director Cons...

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13:19

Applying Lean In Service

Uncommon Sense - Tools to Improve your Work Forever ·

2024/08/21

“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.Packed with thought-provoking insights ...

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9:21

Communicating Results with Impact

Uncommon Sense - Tools to Improve your Work Forever ·

2024/08/07

The way you present your project achievements could be the difference between driving impactful change and losing your audience entirely.Delve into the critical art of effectively communicating results with PMI Director Consultant Dennis Crommentuijn-Marsh. Drawing from his extensive experience and lessons learned, he offers practical advice on structuring presentations for maximum impact. Gain valuable insights on customising language to resonate with your audience and aligning your message ...

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93 results

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