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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

02:47

Lightning Round: French Pastries, Emperor Face-Offs &...

Omni Talk Retail ·

2025/09/20

The lightning round from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne's French-themed rapid-fire preferences while broadcasting live from Paris. From pastry choices to historical emperors, it's a fun cultural exploration.29:21 – Croissant vs pain au chocolat debate30:02 – Langoustines vs escargot preferences30:49 – Paris Metro vs London Tube comparison31:22 – Napoleon vs Genghis Khan emperor

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04:29

The AI Search Revolution | Fast Five Shorts

Omni Talk Retail ·

2025/09/20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores survey data showing nearly half of AI search users prefer these tools over Google. Chris and Anne discuss implications for retail discovery and the coming agentic AI revolution.25:56 – 45% prefer AI tools over Google for clarity and speed27:11 – Agentic AI's potential amplification effect28:19 – Holiday shopping behavior predictionsFor the full

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05:13

PacSun's Youth Advisory Council | Fast Five Shorts

Omni Talk Retail ·

2025/09/20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes PacSun's groundbreaking Youth Advisory Council featuring top influencers. Chris and Anne debate whether this represents genuine youth engagement or clever marketing, and what it means for retail's future.20:16 – Industry-first youth advisory structure22:13 – Influencer-as-advisor model advantages24:20 – CEO Brieane Olson's culture-building

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04:32

Starbucks' Vision for Efficiency | Fast Five Shorts

Omni Talk Retail ·

2025/09/20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Starbucks' deployment of computer vision technology to track inventory and improve order fulfillment. Chris and Anne discuss how this addresses the chain's persistent speed and stock-out challenges.15:28 – Computer vision deployment across North America17:17 – The four-minute order fulfillment challenge18:07 – Reliability as Starbucks' core value

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05:15

Walgreens' Party Supply Power Play | Fast Five Shorts

Omni Talk Retail ·

2025/09/20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Walgreens' strategic move into party supplies following Party City's closure. Chris and Anne analyze the $2 billion market opportunity and why former Party City executive Tracey Koller's merchandising expertise makes this expansion particularly smart.10:22 – The $2 billion party supply opportunity11:17 – Emergency shopping use cases and

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04:29

Kroger's Automation Reckoning | Fast Five Shorts

Omni Talk Retail ·

2025/09/20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives into Kroger's strategic review of its automated fulfillment network. Chris and Anne discuss why interim CEO Ron Sargent is conducting a site-by-site analysis of Ocado-powered facilities and what this means for the future of grocery automation in America.06:18 – Kroger's automated fulfillment challenges07:48 – Urban density vs. rural viability

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07:46

Sam's Club CXO On Redesigning The Membership...

Omni Talk Retail ·

2025/09/18

EXCLUSIVE: Sam's Club's Chief Experience Officer Diana Marshall reveals how "exit arches" use computer vision to eliminate receipt checks chainwide, plus complete app/website redesign details.Recorded live from the VusionGroup Podcast Studio, From NRF Europe, discover Sam's Club's rapid innovation cycle:✅ Exit arches deployed chainwide in under 1 year eliminating receipt checks✅ Complete website/app redesign addressing speed and personalization✅ New stores with 6-7x larger back rooms supporting 18%

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14:24

KIKO Milano CEO on Global Expansion, One-Handed...

Omni Talk Retail ·

2025/09/18

EXCLUSIVE: Kiko Milano's CEO Simone Dominici reveals how customer feedback led to breakthrough one-handed lipstick innovation and shares ambitious US expansion plans.Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how the Italian beauty disruptor operates across 73 countries:✅ One-handed lipstick designed for social media content creation✅ Hybrid US expansion strategy across stores, e-commerce, Amazon, TikTok Shop, and department stores✅ Partnership with Reliance Beauty

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09:28

Carrefour's Helene Labaume on Innovation at Scale:...

Omni Talk Retail ·

2025/09/18

EXCLUSIVE: Carrefour's Innovation Director Helene Labaume reveals how one of the world's largest retailers (90+ billion revenue) manages breakthrough technology adoption across 40+ countries.Recorded live from the VusionGroup Podcast Studio on NRF Europe's final day, we discover Carrefour's systematic innovation approach:✅ Why they invested in "immature" computer vision 5 years ago (now scaling to stores)✅ Its venture fund's 4 strategic investment streams✅ Smart glasses "deep dive" with use cases

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15:18

Why Gen Z Knows More About Beauty Products Than...

Omni Talk Retail ·

2025/09/18

EXCLUSIVE: Douglas Group's Chief Customer Officer Philipp Andrée reveals how teenagers are revolutionizing premium beauty with product expertise that shocks industry veterans.Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how Europe's largest premium beauty retailer leads both online AND offline:✅ Why groups of 15-year-olds "take over" Douglas stores (in the best way)✅ AI virtual shopping assistants trained by 19,000 beauty advisors✅ How 62 million loyalty members

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13:41

REWE Digital's Anika Vooes on Lighthouse Projects &...

Omni Talk Retail ·

2025/09/18

EXCLUSIVE: REWE Digital's Anika Vooes discusses how REWE successfully iterated autonomous store experimentation into success by moving technology interactions from entrance to exit.Recorded live from the VusionGroup Podcast Studio at NRF Europe, discover the innovation philosophy behind some of Europe's largest retail experiments:✅ Why "lighthouse projects" illuminate innovation value for entire organizations✅ The customer behavior insight that changed everything in autonomous stores✅ "People

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33:23

Kroger’s Automation Reset, Starbucks & Why There...

Omni Talk Retail ·

2025/09/17

In this week’s Omni Talk Retail Fast Five, sponsored by theA&M Consumer and Retail Group,Mirakl,Ocampo Capital,Infios, andQuorso, Chris and Anne discussed:Kroger’s evaluation of its automated e-commerce fulfillment network (Source)Walgreens dedicating in-store space to party supplies and expanding assortment (Source)Starbucks deploying computer vision technology to track in-store inventory (Source)Pacsun announcing the formation of an industry-first youth advisory council (Source)Nearly half of

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15:06

How & Why Dunkin' Benelux Is Investing In & Fueling...

Omni Talk Retail ·

2025/09/17

EXCLUSIVE: Dunkin' Benelux's Nacho Carnes reveals how they transformed bankruptcy into rapid growth through flavor-focused strategy and data-driven personalization.From the VusionGroup Podcast Studio at NRF Europe, Nacho shares the remarkable turnaround story with us including:✅ How "flavor as strategy" differentiates them from competitors✅ Dubai chocolate donuts and donut printing for personalization✅ Individual QR code promotions based on customer engagement levels✅ First-time Digital Out of Home

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12:50

Innovation In Practice | How MC Sonae Manages 100+...

Omni Talk Retail ·

2025/09/17

EXCLUSIVE: MC Sonae's Head of Tech Experimentation, Rafael Pires, reveals how Portugal's leading retailer has been pioneering retail innovation for 9 years straight.Rafael Pires shares insights live from the VusionGroup Podcast Studio at NRF Europe on:✅ Why "gut feeling" often beats complex evaluation matrices✅ How they filter 100+ annual tech initiatives down to executable pilots✅ The breakthrough in-store analytics that tracks customers like e-commerce✅ Why autonomous robots + AI will transform

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09:33

Instacart VP of Commercial Partnerships Ryan...

Omni Talk Retail ·

2025/09/16

EXCLUSIVE: Instacart's VP of Commercial Partnerships Ryan Hamburger breaks down the metrics that matter and reveals how the company is preparing for an agentic AI future.Recorded live from the VusionGroup Podcast Studio at NRF Europe in Paris, Ryan shares insights on:✅ Why affordability is reshaping grocery delivery strategy✅ The 10% growth advantage for retailers with in-store pricing✅ How Instacart delivers 70-75% incremental sales (not just channel shifting)✅ European expansion plans with Aldi

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12:57

NRF's Matt Shay on Trade Policies and Retail's Future...

Omni Talk Retail ·

2025/09/16

EXCLUSIVE: NRF President & CEO Matt Shay reveals what topics are dominating every retail boardroom conversation and shares his outlook for the industry's future.In this must-watch interview recorded live from the VusionGroup studio at NRF Europe's inaugural show in Paris, Matt breaks down:✅ Why retail is outperforming growth forecasts (and the hidden reason why)✅ The #1, #2, AND #3 priority for every retail CEO right now✅ How job market shifts directly impact consumer spending✅ The "antiquated"

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13:05

Fashion for All: Brandon Maxwell & Walmart’s Denise...

Omni Talk Retail ·

2025/09/15

Go behind the scenes at Walmart’s New York Fashion Week pop-up with Denise Incandela, EVP of Fashion at Walmart, and designer Brandon Maxwell, Creative Director for Scoop and Free Assembly, and the designer behind his own celebrated luxury brand. Discover how Walmart is democratizing fashion through elevated private brands, exclusive collaborations, and experiential retail moments in the heart of NYC. From 100% inventory growth this season to Free Assembly rolling out in every Walmart store

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05:29

Lightning Round: AI Movies, Ariana Grande’s Star...

Omni Talk Retail ·

2025/09/13

The lightning round covers fashion films, Ariana Grande's talent level, and AI-generated movies, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.From Chris's surprising Zoolander pick over Devil Wears Prada to Anne's rating of Ariana Grande as a perfect 10, plus discussion of OpenAI's $30 million AI movie "Critters" and the upcoming Spinal Tap sequel. Quick-hit entertainment takes that connect back to retail and culture.🔔 Subscribe for weekly retail

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04:32

Office Depot's 15-Minute Pickup Promise | Fast Five...

Omni Talk Retail ·

2025/09/13

Office Depot launches a nationwide 15-minute pickup promise with $15 guarantees, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.President Kevin Moffitt positions this as the ultimate convenience play, offering $15 coupons when orders aren't ready in time. Chris worries about operational strain on store teams, while Anne questions whether this is primarily a marketing hook building on their existing 20-minute capabilities.🔔 Subscribe for weekly

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07:12

Kroger's Deli Dreams Of The Future | Fast Five Shorts

Omni Talk Retail ·

2025/09/13

Kroger unveils its "deli of the future" in a new Kentucky marketplace store, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.The 6,500 square foot prepared food section features open kitchens, made-to-order sandwiches, and premium offerings like Murray's cheese and Snow Fox sushi. Anne sees potential for additional trip occasions, while Chris questions whether this innovation addresses Kroger's real challenges with their existing store base.🔔 Subscribe

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1,264 results

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