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PODCAST

ON AIR

Lennox Learning Solutions

ON AIR is the no. 1 podcast for HVAC professionals or anyone interested in the stories, successes, and future of the heating and cooling industry and the pursuit of perfect air in the home. With over 60 years of combined experience, hosts Joe Jones and Dave Chatmon of global energy-efficient climate-control solutions leader Lennox International talk with leaders in the HVAC field, expert contractors, and dedicated employees about the art, science, and future of perfect air.By accessing this Podcast,

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All Episodes

14:54

Lightning Round: Robert Meehan

ON AIR ·

2025/01/08

In this segment, we change gears with a lightning round featuring Robert Meehan, VP of National Accounts and New Business at Lennox. He offers valuable perspectives on coaching, mentoring, and advocacy. He also ties his experiences to his personal favorites, like golf and true crime. Revealing a few unexpected surprises along the way, tune in for candid and unfiltered moments.On Air is a Lennox Learning Solutions Production.

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56:37

A Turning Point in Leadership Growth with Robert Meehan

ON AIR ·

2025/01/08

In this episode, Robert Meehan, VP of National Accounts and New Business at Lennox, shares insights on the importance of understanding business costs, accountability, and customer experience in the HVAC industry. He discusses the growing role of private equity, the impact of AI on customer service, and the need for continuous learning. Robert also reflects on his career journey with Dave and Joe, emphasizing the value of mentorship and the need to adapt to the industry's evolving future.On Ai...

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46:08

Building a Long-Term Career in HVAC: Insights from...

ON AIR ·

2024/12/18

With a shortage of over 40,000 HVAC technicians today, the industry faces a critical challenge in attracting and retaining skilled talent. In this episode of ON AIR, Joe and Dave explore strategies for effective recruiting and retention. They are joined by industry experts Doug Smiley and Clifton Beck, who discuss how to meet the 9% job growth rate projected over the next decade. This episode emphasizes the importance of clear career paths, mentorship, and a supportive work environment to hel...

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48:19

From Install to Sales: Why Consistency and Process...

ON AIR ·

2024/12/04

In this episode of ON AIR, Dave and Joe sit down at Vision Tech 2024 with industry leaders Doug Smiley and Dave Nichols. They talk about what makes teams effective across installation, service, sales, and ownership, focusing on how adaptable processes can drive performance and boost customer satisfaction. Award-winning installer Mark Dubois and Comfort Advisor of the Year Tom Schwartz share strategies for improving installations and sales. Tune in as we go back to the basics and explore...

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43:48

Maximizing Potential: Trent Davis Discusses...

ON AIR ·

2024/11/20

In this episode, Joe and Dave sit down with Trent Davis, Director of Marketing and Product Management at Lennox Commercial. With over a decade of experience in the HVAC industry, Trent has held roles in both residential and commercial. He shares useful insights on the opportunities and challenges residential contractors have when moving into commercial services. This is a must-listen for anyone looking for ways to build strong customer relationships.On Air is a Lennox Learning Solutions Produ...

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71:19

The Best of ON AIR - Two Year Anniversary Special

ON AIR ·

2024/11/06

In this special anniversary episode of On Air, the hosts celebrate two years and over 60 episodes. Joined by producer Garrett Hicks, they reflect on memorable clips and insights from past episodes. The episode includes early missteps and highlights plus the story behind the addition of the “Lightning Round” interviews. Listeners can look forward to a delightful mix of humor and wisdom, making it a perfect for both new and longtime fans. On Air is a Lennox Learning Solutions Production.

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19:12

Tim Brizendine Lightning Round

ON AIR ·

2024/10/23

Join us for a fun lunchtime session with Tim Brizendine, our VP of Product, along with Joe and Dave, in an exciting Lightning Round! Tim will share his unexpected journey into the HVAC industry and discuss the challenges of product management, all while balancing team development and design. Expect laughs as he talks about his love for classic rock, playful debates on pineapple on pizza, and funny family stories. Plus, he’ll offer valuable tips on continuous learning and effective communicati...

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38:53

From Concept to Comfort: Inside Lennox Product...

ON AIR ·

2024/10/23

Join Joe and Dave as they welcome back Tim Brizendine, the new VP of Product at Lennox. With almost 25 years in the industry and closing in on two decades at Lennox, Tim brings a wealth of experience from both engineering and product management roles. Tune in to hear his insights on product development and what’s next for Lennox’ future. On Air is a Lennox Learning Solutions Production.

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56:38

"The Future of HVAC Distribution: Efficiency,...

ON AIR ·

2024/10/09

In this episode, Joe and Dave sit down with Tom Wainwright, an HVAC expert with 21 years at Lennox and a logistics background from the U.S. Marines. Tom dives into Lennox’ distribution strategy, how technology and AI are reshaping the industry, and innovative stocking programs that boost dealer profitability. It’s an episode packed with actionable insights you won’t want to miss. On Air is a Lennox Learning Solutions Production.

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48:20

HVAC Insights: Top Dealers Share Secrets on...

ON AIR ·

2024/09/25

In this episode, Joe and Dave are joined by a panel of industry experts and Lennox dealers, including Andy Reade and Kevin Burgeson from Burgeson's Heating and Air Conditioning, Henry Hoff from Hoff's Heating and Air Conditioning, and Mallory Mertz from Town and Country Heating and Cooling. Together, they explore innovative strategies for recruiting, hiring, and retaining top talent, delve into effective lead generation and marketing tactics, and discuss the keys to achieving operational exce...

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54:36

Unlocking Efficiency: How FSM Software and Service...

ON AIR ·

2024/09/11

In this episode, Joe and Dave dive into the digital revolution with two experts: Victoria Cowin, Director of Digital Experience/eCommerce at Lennox Residential, and Michelle Billodeau, Director of Business Development at ServiceTitan. Tune in as they discuss evolution of digital tools, the game-changing benefits of field service management systems for HVAC dealers, and the exciting new Lennox-ServiceTitan partnership that’s set to launch in 2025.

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46:54

Lennox Commercial: From Challenges to Capacity with...

ON AIR ·

2024/08/28

Join Chris Drury, Vice President of Sales for Lennox Commercial HVAC, as he deep dives into the strategies that drive commercial HVAC success. With over 20 years in the HVAC industry, Chris discusses the importance of influencing design and specification, and the pivotal role of serviceability in maintaining long-term customer relationships. Whether you’re a contractor looking to diversify into commercial HVAC or seeking to optimize your existing operations, this episode is packed with valuab...

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18:08

BONUS: Lightning Round with Chris Drury

ON AIR ·

2024/08/28

Join Vice President of Sales for Lennox Commercial HVAC, Chris Drury, as he shares his professional and personal life, exploring what drives him, his favorite movies, and the advice he'd give to his younger self. Chris shares his insights on handling stress and competition, his admiration for classic sci-fi and martial arts films, and the importance of embracing opportunities and taking risks. Whether you're a fan of quick, insightful conversations or looking to learn from an industry leader,...

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43:53

From Receptionist to CEO: Malory Mertz's Journey with...

ON AIR ·

2024/08/14

Join Mallory Mertz, owner of Town and Country Heating and Cooling Company, and Matthew Samuel, Lennox District Manager of Kansas City, for an insightful discussion on the determination needed to drive growth in your business. Mallory’s inspiring journey from part-time receptionist to successful business owner exemplifies resilience, boldness, and the critical role of a supportive, open workplace culture. Discover how challenging norms can lead to creating a successful and inclusive business. ...

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42:55

Brigham Dickinson's Journey to 'Something to Give'

ON AIR ·

2024/07/31

How do you motivate your team to make a difference? Tune in as Joe and Dave sit down with Brigham Dickinson, Owner of Power Selling Pros. Brigham shares his journey and offers valuable insights on reliance, leadership, and the profound impact of giving back. Discover how shifting your mindset and taking strategic steps can help business owners transition from seeking validation to fostering generosity. Don’t miss this episode packed with inspiring stories and transformative perspectives on le...

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38:48

Jeff Blemke's Client-Centered Approach to HVAC Success

ON AIR ·

2024/07/17

How can you inspire your employees to become continuous learners, enhancing both their personal and professional goals? Join Joe and Dave as they engage with Jeff Blemke, Owner of Ultimate Air, Inc. Jeff shares his inspiring journey from working in his family's HVAC business to leading Ultimate Air, Inc., underscoring his distinctive leadership style and company culture. Drawing from his experiences with various leadership approaches, Jeff reveals how he aims to uplift and empower his team. H...

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37:49

How Core Values Drive Employee Empowerment and...

ON AIR ·

2024/07/03

Join Joe and Dave as they engage in a dynamic conversation with Founder of Standard Air Conditioning, LLC. Bruce Randall, Territory Manager TJ Farmer, and Atlanta District Manager Larry Blake. Together, they highlight the importance of treating customers as partners in the HVAC industry. Discover practical strategies for enhancing customer interactions and learn how core values such as empathy, expertise, and efficiency drive company culture, success, and customer relationships. Tune in to ga...

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45:18

From Plans to Progress: The Unscripted Careers of...

ON AIR ·

2024/06/19

How do you turn imperfections into opportunities? Our guests, Tony Cava, Boston District Manager for Lennox, and Shawn Dougherty, Owner of Joyce Cooling and Heating Inc. share their unique paths into the HVAC industry. Shawn shares the importance of focusing on employees and customers, and the value of innovation and positive mindset. Whether you’re an industry veteran or just starting out, tune in to hear how these leaders make the best of their circumstances. For more information about what...

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53:05

The Bold Ones: Transforming HVAC in the Age of AI...

ON AIR ·

2024/06/05

Join Joe and Dave as they dive into the world of small business challenges with Shawn Kanungo, renowned innovation strategist and author of 'The Bold Ones.’ Shawn unravels the complexities of staying ahead in today's ever-changing landscape, especially for those in the HVAC business. From the transformative power of technology to the timeless importance of customer connection, Shawn delivers invaluable wisdom and actionable advice. Tune in and discover why being bold isn't just about being fe...

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53:15

Mastering Mindset: Michael Goater's Formula for HVAC...

ON AIR ·

2024/05/22

Join Joe and Dave as they chat with Michael Goater, COO of Environmental Heating and Air Solutions in California. Michael shares insights into mindset, and how thoughts affect feelings, behaviors, and results. Michael delves into the exploration of mindset programming, emphasizing the importance of identifying and reshaping ingrained beliefs, particularly surrounding topics like money and success. Drawing from personal experiences and societal conditioning, this episode will challenge you to ...

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87 results

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