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PODCAST

Manage Smarter

C. Lee Smith and Audrey Strong

Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you"ll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on

business management

All Episodes

22:54

291 : Never Ask for the Sale with Sue Heilbronner

Manage Smarter ·

2025/11/09

Sue Heilbronner, author of "Never Ask for the Sale: Supercharge Your Business with the Power of Passionate Ambivalence," reveals top sales strategies to build referrals, trust, and credibility. Learn how her approach increases premium pricing, drives mutual relationships, and enhances your business’s success by focusing on authentic, value-driven sales methods and letting your expertise attract ideal clients."The reason that the book is titled Never Ask for the Sale is I want to make the point

en

4:14

Extra Point: Smarter Sales Hiring

Manage Smarter ·

2025/11/05

This week we're talking about something that could make or break your next sales hire: using objective sales assessments, instead of going with your gut. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

4:32

Extra Point: Rebuilding Trust After Layoffs

Manage Smarter ·

2025/10/29

This week, we're talking about how you can rebuild trust with your salespeople after layoffs. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

21:05

290: Workplace Culture Realignment with Salvatore Manzi

Manage Smarter ·

2025/10/26

Leadership communications coach Salvatore Manzi joins to discuss why, when, and how organizations should approach cultural realignment. Drawing on 20+ years in DEI and international consultancy, Salvatore breaks down his powerful 4D methodology: Diagnose, Define, Deploy, and Deepen. Learn practical steps for overcoming employee resistance, aligning values, and ensuring leadership buy-in to advance workplace culture, employee engagement, and organizational performance. Highlights include detailed

en

4:32

Extra Point: Underrated Sales Traits

Manage Smarter ·

2025/10/22

This week, we're discussing underrated traits to look for in your salespeople. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

4:26

Extra Point: From Rep to Coach

Manage Smarter ·

2025/10/15

This week we're talking about one of the most common growing pains for any ambitious business: figuring out the real difference between a strong sales manager and a top-notch sales representative Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad

en

25:52

289: AI Law Dangers, HR, Employees, and Legal Steps...

Manage Smarter ·

2025/10/12

AI is transforming business, but it also brings new legal risks and compliance challenges. In this episode, attorney Seth Kugler of Grellas Shaw, a Silicon Valley-based expert in AI law, corporate governance, and tech litigation, explains why every company needs a responsible AI policy."Shadow AI is a real risk: Employees often use unauthorized AI tools, risking data breaches and policy violations. Make sure your AI policy is clear and enforced." - Seth Kugler KEY TAKEAWAYS: -Creating an ethical

en

4:39

Extra Point: Tips for Inside Sales Success

Manage Smarter ·

2025/10/08

This week, we're talking about what really moves the needle in inside sales. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

4:29

Extra Point: Resilient Sales Teams

Manage Smarter ·

2025/10/01

This week, we're talking about something every sales leader should have on their radar: resilience. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

25:15

288: Copyrights, Trademarks & AI: Legal Essentials...

Manage Smarter ·

2025/09/28

Stephanie Weier, CEO and co-founder of Brandwood Global, dives into copyright, trademark, and intellectual property rights for content creators and marketers. She shares actionable tips to avoid legal risks, explains the impact of AI on content, and introduces her Brandingo app for secure brand engagement. Essential listening for anyone in content creation, digital marketing, or brand management."If you are broadcasting in any forum, you know, Facebook streaming, whatever, that then becomes a

en

4:13

Extra Point: Trial Closes

Manage Smarter ·

2025/09/24

This week, we're talking about a sales technique that’s all about finesse—trial closes. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

4:34

Extra Point: Ego in Sales

Manage Smarter ·

2025/09/17

This week, we're talking about ego in sales—how it can be your secret weapon or your biggest obstacle. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

30:18

287: Law, HR, Furries and Other Accommodations with...

Manage Smarter ·

2025/09/14

Leah Stiegler, a seasoned labor attorney from Woods Rogers, delves into the complexities of modern workplace dynamics. From handling toxic personalities to navigating the intricacies of non-compete agreements, Leah offers invaluable insights for employers. She discusses the importance of maintaining a psychologically safe environment and the role of documentation in protecting both employees and employers. Leah also touches on the ethical use of AI in workplace management, emphasizing transparency

en

4:18

Extra Point: Civility in the Workplace

Manage Smarter ·

2025/09/10

This week, we're talking about something that every leader, manager, and team member should care about: civility in the workplace. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

4:32

Extra Point: Most Underrated Sales Traits

Manage Smarter ·

2025/09/03

This week, we're talking about some of the most underrated traits that can take your sales game to the next level.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

22:57

286: Team Trust and Credibility with Tracy LaLonde

Manage Smarter ·

2025/08/31

With over 30 years in training, consulting, and professional development, Tracy LaLonde’s courses, keynotes, and guidance propel professionals and businesses to success. Her current work centers around helping professionals develop trustworthiness as a key part of their personal brand, teaching revenue generators to strengthen client loyalty, and working with businesses to create environments where trust and loyalty drive results. She is the author of “Trust Me: The Insider’s Guide to Being a Go-To

en

3:59

Extra Point: Customer Motivators

Manage Smarter ·

2025/08/27

This week, we're exploring the fascinating world of customer motivators. You know, those elusive factors that drive people to make purchases. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

3:59

Extra Point: Customer Retention Techniques

Manage Smarter ·

2025/08/20

This week, we're talking about something that can transform your business from the inside out—customer retention Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

25:44

285: Surviving Toxic Bosses with Eric Charran

Manage Smarter ·

2025/08/17

In this insightful episode, Eric Charran, author of 'Have You Ever Had a Boss That?', delves into the complexities of navigating dysfunctional workplaces. With more than 25 years of experience in digital innovation and AI-driven solutions, Eric shares practical strategies for dealing with difficult bosses and enhancing personal effectiveness. Discover how to manage up, grow your manager, and succeed in challenging environments."I wrote this book after experiencing and observing unhelpful behaviors

en

4:16

Extra Point: Peer Advisory Groups

Manage Smarter ·

2025/08/13

This week, we're talking about something that could be a game-changer for your leadership journey—peer advisory groups. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

en

381 results

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