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PODCAST

Service Entrance People

Ben Schuman (Boomer), Pixie Montero

Have you ever worked in the service industry? Working somewhere that you say at least once per day "they don"t pay me enough for this!"? A job you have to park way far away and come through a special door - the service entrance?This podcast is for you and by you (us)! The underpaid, under appreciated, gritty workers dealing with the Karen"s and Florida Men on a daily basis. This podcast will regale with tales of the shocking the strange the scary and the HILARIOUS! And just maybe, we can open some

business careers

All Episodes

74:03

Episode 106 - New Year, Same Us

Service Entrance People ·

2025/01/02

This week Boomer and Pixie are back (FINALLY) for the first episode of 2025! We’ll be sharing the crazy stories of life and death that kept us away for the past 3 weeks. Weddings, holidays, crazy families, and deaths are all involved.Don’t forget to rate (5 stars) and review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople. Tune in to new episodes every other Thursday on ...

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45:23

Episode 105 - Florida Man + Service Entrance People =...

Service Entrance People ·

2024/12/12

This week Boomer and Pixie have part 2 of our Florida Man stories from Content Producer Nick Puma. We’ll tell some hotel-based stories that include a real-life “dear Penthouse” situation and what it was like to go to a major rapper’s room back in the early 2000’s!Don’t forget to rate (5 stars) and review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople. Tune in to new epi...

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56:13

Episode 104 - Florida Man + Service Entrance People =...

Service Entrance People ·

2024/11/28

Happy Thanksgiving! This week Boomer and Pixie are thankful for the Florida Man stories we tell you. We will get to what is, possibly, the MOST Florida Man/Service Entrance Person stories that we’ve told yet! Plus, we introduce the term “Florida Cocktail” into our lexicon!***NOTE: For the rest of the year, we are going to be releasing episodes every other week on Thursdays. We apologize. January 2025 we’ll be back to every week. Thank you.**Like, subscribe, SHARE, rate 5 stars with a review o...

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71:09

Episode 103 - How To Train Your Dragon Roast

Service Entrance People ·

2024/11/14

This week Boomer and Pixie interview Ethan from Dragon Roast Coffee. We talk about the origins of the company, gaming and conventions, how one actually comes to roast coffee, PLUS the difference between an Apple genius and a Starbucks barista! ***NOTE: For the rest of the year, we are going to be releasing episodes every other week on Thursdays. We apologize, but Pixie will be having to be out of state and we don’t have the equipment to record from multiple locations. January 2025 we’ll ...

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57:20

Episode 102 - Ya Know What Really Grinds My Gears?

Service Entrance People ·

2024/10/31

This week with Pixie back, she and Boomer will be talking about an out-of-hand, crazy wedding, the wedding photo from hell, listener stories from the retail world, and why Boomer may possibly be a deranged maniac.**NOTE: For the rest of the year, we are going to be releasing episodes every other week on Thursdays. We apologize, but Pixie will be having to be out of state and we don’t have the equipment to record from multiple locations. January 2025 we’ll be back to every week.**Like, subscri...

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55:13

Episode 101 - It's A Clip Show

Service Entrance People ·

2024/10/17

This week Boomer and (sadly NOT) Pixie takes you back down memory lane with a clip show (finally figured out how to do it!). We’ll revisit Florida Man tales, local bars that are TOO local, and an amazing Bridezilla story! ***NOTE: For the rest of the year, we are going to be releasing episodes every other week on Thursdays. January 2025 we’ll be back to every week. Thank you.**Like, subscribe, SHARE, rate 5 stars with a review on whatever platform you are listening on. Send us your...

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75:17

Episode 100 - Our 100th Episode

Service Entrance People ·

2024/10/03

This week Boomer and Pixie celebrate the 100th episode of the show with a look back at some of our favorite stories and anecdotes from the past 2 years. ***NOTE: For the rest of the year, we are going to be releasing episodes every other week on Thursdays. We apologize, but Pixie will be having to be out of state and we don’t have the equipment to record from multiple locations. January 2025 we’ll be back to every week. Thanks**Like, SHARE, rate 5 stars with a review on whatever platform...

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65:59

Episode 99 - SOMEBODY Loved the 80's!

Service Entrance People ·

2024/09/28

This week Boomer and Pixie are back and talking about places we have fond memories of from the 1980’s. We do reviews of some childhood comfort staples like Friendly’s, Howard Johnson’s, and Pizza Hut (the old school Hut) and look at just how times have changed!Like, subscribe, SHARE, rate 5 stars with a review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople. Tune in to n...

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0:44

Announcement!

Service Entrance People ·

2024/09/27

Hey all! Boomer here just wanting to let you know that episode 99 WILL be released on Friday Sept 27th! We've had some crazy things going on, including a big-ass storm, that have made getting the episode out to you on time not happen. For that, we apologize. BUT, we know you'll love the episode so check back in a few hours and it'll be ready for you! Thank you!We are proud brand ambassadors for Reaper Apparel Co. Check them out and use our code SERVICEENTRANCEPEOPLE for 10% off your orders!ht...

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51:17

Episode 98 - Happy Birthday, Dash and Die

Service Entrance People ·

2024/09/12

This week Boomer and Pixie talk about birthdays, dining and dashing, and death! We tell stories about the indignity of having to sing “The Birthday Song” for guests, to riding in the “birthday saddle” (yes, it’s a thing), of ill-timed dine-and-dashes, and even a (rodent) death!Like, subscribe, SHARE, rate 5 stars with a review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeo...

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54:37

Episode 97 - Bro, Do You Even Restaurant Bro?

Service Entrance People ·

2024/09/05

This week Boomer and Pixie have a bunch of head scratching stories this week, including being asked if chickens at a restaurant are imported, a fundamental disagreement on how many are in a dozen, and people who BYOB and food to restaurants. Plus, kids stabbing their parents!Like, subscribe, SHARE, rate 5 stars with a review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeopl...

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48:47

Episode 96 - Cue The Semisonic (More Closing Time...

Service Entrance People ·

2024/08/28

This week Boomer and Pixie continue from last week’s theme and tell more stories about the crazy things that happen just before closing time, including a table that shows up 45 minutes late, and THEN an additional “surprise” person joins them another 15 minutes later! And more! Like, subscribe, SHARE, rate 5 stars with a review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentra...

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53:03

Episode 95 - 30 Minutes Or Less

Service Entrance People ·

2024/08/21

This week Boomer and Pixie talk about the absurdity that happens 30 minutes before closing. Gusts who insist on making reservations for just before close, gusts who stay LONG past closing time, even guests who make out while the whole staff leaves! Listen, like, subscribe, share, rate and review the show - 5 stars and a review on whatever platform you are listening on. Plus, send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/service...

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53:46

Episode 94 - One Bad Apple Can Ruin A Restaurant

Service Entrance People ·

2024/08/14

This week Boomer and Pixie discuss how one bad person or interaction can ruin a good thing at work (or in restaurants, specifically). We cover the “pay what you think it’s worth” method, to people who abuse All You Can Eat and Early Bird promotions, as well as servers who think they’re helping by giving food away to guests and some epic sweet tea drama!Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Be a p...

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55:39

Episode 93 - Nothing To See Here...Keep Moving

Service Entrance People ·

2024/08/07

This week Boomer and Pixie empty out the leftover (stories) drawer and talk about all kinds of random craziness. We share about the dark side of “date night”, why its important to have a back up work belt at all times, and why when we get injured at work in this business we keep going, no matter what!Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Be a part of the show! Send us your industry stories: servi...

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49:04

Episode 92 - Everybody's Nuts

Service Entrance People ·

2024/07/31

This week Boomer and Pixie talk about utter craziness in the restaurant world. Including people who come in after close for their “reservations” and handsy dish guys, to all SORTS of shenanigans with nuts and nut-related allergies. Plus, why you should NEVER commit financial crimes and then get aggressive with your service entrance workers!Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Be a part of the sh...

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48:57

Episode 91 - Mid-Shift Crazy

Service Entrance People ·

2024/07/24

This week Boomer and Pixie talk about your (and OUR) craziest mid-shift experiences. From guns and gangs, to soup deaths, fires, and non-fatal overdoses. Plus, an incredibly verbose story of a mid-shift hit and run!Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Be a part of the show! Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople....

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68:13

Episode 90 - The Dirty

Service Entrance People ·

2024/07/18

This week Boomer and Pixie talk about all the dirty stuff that goes into working service industry jobs: from customers wanting their dirty clothes cleaned or replaced by a restaurant, to bartenders trying to save women from bad dates. Having people seat themselves at dirty tables and all the way to having to deal with a life fish with an agenda these are things we deal with daily!Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you ar...

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61:08

Episode 89 - And I Never Went Back

Service Entrance People ·

2024/07/10

This week Boomer and Pixie are back and sharing stories about the shortest jobs people have had. Including our own, we tell stories about “America’s First Job”, a “guys only” FOH experience, getting REALLY pissed about having to possibly wear a hair net, and being a 3-minute gigolo-tion! Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Be a part of the show! Send us your industry stories: serviceentra...

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77:38

Episode 88 - Double Feature Podcast Show (Server...

Service Entrance People ·

2024/06/26

This week Boomer and Pixie have a VERY full episode (as we will be off next week) and we talk about the proper hand gestures for declining a drink from a bartender. Plus, a random person plays server (and takes the money and runs!), having to interview for the job you currently have and looking for Easter brunch at a Mexican restaurant. Subscribe, share, rate and review the show! 5 stars and a review on whatever platform you listen on. Send us your industry stories: serviceentrance...

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