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PODCAST

The Friction-less Workshop

If you own, manage or work in an automotive workshop – this podcast is for you. Andrew Uglow has followed his passion for discovering the secrets of how things work and how to fix them, since falling in love with all things ‘cars’ as a teenager, Always ‘hands-on,’ whether as an apprentice, working in national roles for global manufacturers, or running his own business, his quest for the how and why of both people and technology has given him a unique and important perspective, especially timely for

business management

All Episodes

23:11

How Neurobehavioral Modelling can transform...

The Friction-less Workshop ·

2024/07/15

Join us thrilling journey into the realm of resourcefulness in technical training. We share eureka moments, revealing how neurobehavioral modelling can transform ordinary technicians into industry elites. Don’t miss the laugh-out-loud story of a Dodge Viper mishap that underscores the importance of clear communication and innovative problem-solving. Stay tuned for the next episode where the secret 'resourceful technician formula' will be unveiled!Andrew has a variety of free downloads and tools you

en

20:41

Unlocking Skills and Cost: Redefining Automotive...

The Friction-less Workshop ·

2024/07/01

Join us as we explore the intricacies of training automotive technicians and the hidden financial strains businesses endure during this period. Discover why first-year apprentices are only 25% productive and the staggering amount of information needed to work across various car brands. We'll demystify the concept of 'resourcefulness' and explain why it's the key to thriving in today's complex automotive landscape. Learn why the industry must shift from rote learning to strategic problem-solving to

en

17:04

Unlocking Technical Excellence: The Power of...

The Friction-less Workshop ·

2024/06/15

Traditionally, training has focused on an expansive array of technical knowledge, but has underestimated the power of teaching resourcefulness. Learn how this overlooked skill can transform technicians into problem-solving gurus who accelerate your business's success. Plus, part 2 of a classroom acronym blunderAndrew has a variety of free downloads and tools you can grab.Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on

en

24:03

Automotive Industry Challenges: Skills, Solutions,...

The Friction-less Workshop ·

2024/05/29

Struggling to find qualified techs in a world of Teslas and self-driving cars? Dive headfirst into the wrenching world of the automotive skills shortage. We'll crack open the difference between a skills gap and a skills abyss, and explore the challenges of training techs in a high-speed industry. Andrew even shares a hilarious (and eye-opening) story from a training trip gone wrong that proves technical education ain't all sunshine and oil changes. We'll grease the wheels for innovative solutions

en

24:11

Unlocking Talent: Technical Development Roadmap

The Friction-less Workshop ·

2024/05/13

Let's talk real about the grease under the fingernails of technical training. This episode, we're digging deeper than dusty manuals and routine oil changes. We're breaking the "technical training only" curse and uncovering the hidden horsepower in your crew. Forget robots on the assembly line – we're talking about unleashing the human potential within, mastering data like mechanical wizards, and building workshops where everyone's engines roar. Buckle up as we dissect the limitations of traditional

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24:46

Fostering Technician Engagement Beyond Just Financial...

The Friction-less Workshop ·

2024/04/29

Ep 5: Fostering Technician Engagement Beyond Just Financial IncentivesWe smash open the myth of the "money-motivated mechanic" and reveal their true passions - problem-solving, tinkering with cars, and making a difference. Join us as we explore how focusing on technician well-being, not just paychecks, unlocks magic under the hood. You'll discover tips on building a thriving workshop culture, equipping your team for the future, and unleashing the hidden engine driving your business. Buckle up for a

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19:12

OOPS! - The Biggest Workshop Myth Busted!

The Friction-less Workshop ·

2024/04/15

Join us as we explore the invisible forces grinding down your business and discover the unexpected culprits behind them. Buckle up for a mind-bending ride through leadership styles, internal beliefs, and the surprising truth about who's really in control. You'll learn how to identify and eliminate friction points, watch your efficiency soar, and rediscover the joy of running a smooth-running workshop.Andrew has a variety of free downloads and tools you can grab.Discover if your workshop is Retention

en

19:39

Your Workshop MVP & Why That Matters - part 2

The Friction-less Workshop ·

2024/04/01

Ditch the showroom sparkle and head straight for the heart of the workshop, where real automotive heroes get greasy! This episode throws the spotlight on technicians, the often-underrated engine that drives your business. We'll smash the "knuckle-dragging mechanic" myth and reveal them as the skilled experts they truly are. Buckle up for an insightful ride and discover how putting technicians first unlocks their (and your) full potential! You'll never look at your local mechanic the same way

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18:32

Navigating Workshop Challenges and Decoding Workshop...

The Friction-less Workshop ·

2024/03/18

Stuck chasing solutions for elusive problems? Dive deep into this episode as we crack the code on nailing the right problem before you even think about the fix. Learn the art of accurate definition, uncovering the true culprit lurking beneath the surface. Unleash the power of patterns hidden in data, transforming problems from isolated incidents into interconnected stories. Finally, discover the clarity conundrum - why articulating the problem clearly is half the battle, and how to avoid solutions

en

18:35

Moving From 'Friction' to 'Friction-less'

The Friction-less Workshop ·

2024/02/19

Feeling stuck in a business rut? Buckle up! Andrew, fresh from the automotive trenches, shares his grease-stained wisdom on revving up your workforce and leaving outdated strategies in the dust. He tackles the skills shortage head-on, offering practical ways to attract and keep top talent. Forget unmotivated cogs in your machine – Andrew unlocks the secrets to employee engagement, building a team that thrives, not just survives. And it's not just about the human engine; Andrew rethinks the workshop

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30 results

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