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PODCAST

Franchise Everything

Let"s talk about everything and anything in franchising!Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action. We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.And with that comes an even wider range of people and

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All Episodes

17:37

Ep128 Inside the New Zealand Franchise Market — with...

Franchise Everything ·

2025/10/29

Dr Callum Floyd is Managing Director of Franchize Consultants and a long-term contributor to the Franchise Association of New Zealand.Based in Auckland, Callum supports both emerging and established franchise brands with feasibility studies, system structure, performance reviews and CFE-accredited training to help franchisees and field teams thrive. In this episode, he shares a clear picture of franchising in New Zealand today: a resilient and mature market with over 500 franchise systems and

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21:37

Ep127 Understanding the “Reasonable Return”...

Franchise Everything ·

2025/10/27

Stephen Giles – Leading Australia Through a New Era of Franchise RegulationStephen Giles is one of Australia’s most respected voices in franchising — a senior partner at Norton Rose Fulbright and a long-time industry leader who has shaped franchising policy for more than two decades. Having served 27 years on the Franchise Council of Australia board, Stephen has drafted countless submissions to government, worked closely with regulatory bodies, and guided franchisors through major legislative

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14:09

Ep126 Inside the FCA’s Comeback: A Conversation with...

Franchise Everything ·

2025/10/24

Jay Westbury, CEO of the Franchise Council of Australia (FCA), joins Glenn to reflect on a pivotal 13 months leading the organisation through transformation and renewed momentum. When Jay stepped into the role, his focus was clear — stabilise the FCA, rebuild confidence, and get franchising’s “mojo” back. In this episode, he walks through how he turned a $1.5 million loss into a $264,000 profit by returning to basics, focusing on core events like the Franchise Industry Awards and the National

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16:26

Ep125 How a Mobile Tools Business Works (Snap-on Tools)

Franchise Everything ·

2025/10/13

How a Mobile Tools Business Works (Snap-on Tools)Adam Wright is the Marketing Manager at Snap-on Tools Australia, a global leader in professional tools and equipment with over 105 years of innovation. In this episode, recorded at the Snap-on Tools headquarters in Sydney, Adam joins Glenn to unpack how a mobile tool business really operates, from stocking thousands of products to managing customer relationships, marketing campaigns, and franchise support systems. With over a century of

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15:53

Ep124 Poolwerx Franchise Owner Training with Andrew...

Franchise Everything ·

2025/09/30

Andrew Walker is the Chief Franchise Development Officer for Poolwerx across Australia and New Zealand. With years of experience driving franchise growth and training systems, Andrew plays a central role in preparing new franchise owners and their teams for success.At the heart of Poolwerx is Pool School a structured four-week program blending online learning with intensive hands-on training at the brand’s Brisbane training center. Beyond this, franchise owners benefit from ongoing support,

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22:45

Ep123 James Lethborg’s Hog’s Breath Franchise Owner...

Franchise Everything ·

2025/09/19

James Lethborg is the franchise owner of Hog’s Breath Café Launceston.With a lifelong passion for food, shaped by his family’s farming and cooking traditions in Tasmania, James built his career as a chef across hospitals, hotels, and restaurants before stepping into the Hog’s Breath brand. Starting in 2013 as head chef for the Launceston restaurant, he played a key role in its early success. Five years later, through a rare succession plan, James transitioned into franchise ownership. The move

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23:20

Ep122 How Jim’s Group Grew 3,000+ Franchises Using...

Franchise Everything ·

2025/09/18

Joel Kleber is the Chief Marketing Officer of Jim’s Group, Australia’s largest franchise network. Since 2019, Joel has led the brand’s content-driven growth strategy, transforming dormant social accounts into a powerful media engine.With a background in content and marketing, Joel built a team that consistently produces authentic video across YouTube, Facebook, LinkedIn, and TikTok — from franchisee stories to founder-led Q&As. This approach has doubled network growth in just five years,

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23:00

Ep121 Felipe Gama, Sushi Sushi, Dunsborough, WA -...

Franchise Everything ·

2025/09/12

Felipe Gama is the franchise owner of Sushi Sushi in Dunsborough, Western Australia, with a second store soon to open in Margaret River. Originally from Brazil, Felipe moved to Australia in 2018 to study cookery and built his career working in kitchens across Melbourne and regional WA.With years of experience as a chef, he developed a passion for fresh, high-quality food but also recognised the challenges of long hours and demanding shifts. When planning for a family, Felipe sought a business

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17:28

Ep120 5 Key Things That Have Made Walker’s Doughnuts...

Franchise Everything ·

2025/09/04

Jim and Rose Stoupas are the founders of Walkers Doughnuts, a brand built on family heritage, food innovation, and a passion for creating memorable customer experiences.With a long family history in baking and a strong connection to nostalgic Australian culture, they transformed childhood memories of donuts and milk bars into a thriving franchise model. From the beginning, their vision was clear to combine authentic products, a unique environment, and strong franchise systems to stand out in the

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52:17

Ep119 Varun Ashok, CEO, Mobile Experts. Franchise...

Franchise Everything ·

2025/08/21

Varun Ashok is the founder of Mobile Experts, one of Australia’s fastest-growing mobile repair and accessory retailers.Growing up in India, he spent his teenage years working in the family business before moving to Australia in 2007 to pursue a Masters in International Business. His early days saw him balancing studies with jobs at Pizza Hut and Vodafone, with no set plan beyond working hard and embracing new opportunities. In 2013, Varun opened his first store in Wetherill Park, overcoming

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23:02

Ep118 The Stellarossa Franchise Business Model, with...

Franchise Everything ·

2025/08/19

Phil Cronin and Darren Schultz co-founded Stellarossa in 2009, starting as a small espresso bar in Brisbane City before growing it into a well-recognised cafe brand across Queensland. Today, Stellarossa operates with three main models — kiosks, traditional cafes, and drive-throughs each adapted to suit local communities. With a focus on flexibility, the brand’s menu system combines core items with elective options, allowing franchisees to tailor their offerings to regional tastes while maintaining

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19:54

Ep117 The Hog's Breath Franchise Business Model, with...

Franchise Everything ·

2025/08/14

Tom Elliott, CEO, and Alison Ossendryver, COO, are steering Hogs Breath Café through a period of renewal after challenging years for the industry. With Tom just four months into the role, the brand is seeing green shoots of recovery, including double-digit same-store sales growth, and is focused on capturing market share through strategic planning into FY26. Leveraging a new centralised data dashboard, they’re enabling franchisees to benchmark performance, identify trends, and collaborate on

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20:08

Ep115 Shirley Chan, HIIT Pilates, Surry Hills -...

Franchise Everything ·

2025/08/14

Shirley Chan is the first-ever franchise owner of HIIT Pilates, launching her studio in Surry Hills while still working full-time as a chartered accountant. With a background in finance and international experience in Toronto and London, Shirley never imagined she’d find herself in the fitness industry, let alone owning a Pilates studio. But a long-standing connection with HIIT Pilates founder Carla Sconce, and a personal decision to try something new, set her on a very different path. After

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19:43

Ep116 Chey Simpson, Urban Clean - Franchise Owner...

Franchise Everything ·

2025/08/13

Chey Simpson is a franchise partner of Urban Clean in North Brisbane. Originally from the Philippines, Chey moved to Australia in 2018 and began her journey working in a small embroidery business. Despite being closely connected to Urban Clean, her husband Kirk is the General Manager, she initially lacked the confidence to run a business of her own. Over time, exposure to the business and encouragement from her husband sparked the belief that she could do it. In 2020, Chey took on her own Urban

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27:31

Ep115 Shirley Chan, HIIT Pilates, Surry Hills -...

Franchise Everything ·

2025/08/06

Shirley Chan is the first-ever franchise owner of HIIT Pilates, launching her studio in Surry Hills while still working full-time as a chartered accountant. With a background in finance and international experience in Toronto and London, Shirley never imagined she’d find herself in the fitness industry, let alone owning a Pilates studio. But a long-standing connection with HIIT Pilates founder Carla Sconce, and a personal decision to try something new, set her on a very different path. After

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12:56

Ep114 Profitable Partnerships, BEST SELLING book with...

Franchise Everything ·

2025/08/01

Greg Nathan is the founder of the Franchise Relationships Institute and author of the influential book Profitable Partnerships, a cornerstone resource for franchisors and franchisees around the world. Originally trained as a psychologist, Greg entered the franchising world as both a franchisee and later a franchisor executive, where he saw firsthand the emotional and relational challenges within franchise networks. These experiences led him to write Profitable Partnerships in 1999, a book that has

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20:04

Ep113 Comeback of the Curly Fries King! Hog's Breath...

Franchise Everything ·

2025/07/22

Tom Elliott, CEO of Hog’s Breath, joins us to share how he’s leading the transformation of one of Australia’s most nostalgic restaurant brands. With years of experience in franchising and hospitality, Tom stepped into the role to reignite growth and future-proof the business. In this episode, Tom talks about repositioning the brand from rethinking restaurant formats and refreshing the Hog’s Breath identity, to implementing next-gen tech and launching aggressive franchise incentives. He

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23:03

Ep112 Brendan Brown, Poolwerx, Redland Bay & Shailer...

Franchise Everything ·

2025/07/18

Brendan Brown is the multi-site franchise owner of Poolwerx Shailer Park and Redland Bay in Southeast Queensland. With over two decades of experience in civil engineering and construction materials including major infrastructure and precast concrete projects, Brendan reached a turning point in his corporate career and decided it was time to pursue something of his own. Motivated by a desire to return to hands-on, technical work, he explored various industries before the pool industry caught his

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17:41

Ep111 The Bedshed Franchise Business Model, with Greg...

Franchise Everything ·

2025/07/16

Greg Prussia is the National Business Development Manager at Bedshed, one of Australia’s longest-standing franchise brands, with over four decades of experience in retail franchising. With a franchise model built on trust, collaboration, and consistent performance, Bedshed has created a network where many franchisees have stayed for decades, some since the 1980s and even passed their businesses on to the next generation. Greg shares how the business supports both new and long-term franchise

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13:33

Ep110 How to run a $million 'chance to win' prize...

Franchise Everything ·

2025/07/09

Speak to JD directly to help you make more sales! john@theinstituteofwow.com Get JD’s free book: wowmanifesto.com/free John Dwyer (JD), founder of The Institute of Wow, joins us live at the Melbourne Franchising & Business Opportunities Expo for a high-energy conversation on one of the most powerful yet underused marketing tactics in business, insured prize promotions. With decades of experience running successful campaigns for brands big and small, JD shares how businesses can offer

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113 results

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